Instincts Clairol Demi-Permanent Hair Color Cream Kit - 7 Dark Blonde, Coastal Dune: Ammonia-Free, Paraben-Free, Vegan, Includes Conditioner
Color7 Dark Blonde, Coastal Dune
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Guests are saying
The product has received mixed feedback from guests, with many expressing disappointment over color accuracy and fading issues. While some guests appreciate the ease of application and the natural look it provides, others are frustrated by the lack of gray coverage and the product's tendency to turn hair darker than expected. Guests have also noted changes in formula that have affected the longevity and vibrancy of the color. Overall, it remains a popular choice for those seeking a semi-permanent hair color option.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.5 out of 5 stars with 1174 reviews
effectiveness: 2.91 out of 5
quality: 3.19 out of 5
value: 3 out of 5
40% would recommend
37 recommendations
2 out of 5 stars
Thumbs down graphic, would not recommend
7 May, 2026Verified purchase
No color pay off
I guess they have have a point for doing what the box says and not having harsh smells/chemicals. It didn’t dye my skin, but it didn’t dye my hair either! Basically no color change AT ALL could barely tell I did anything. Only bought because the one I usually get wasn’t available in the right color. At least the conditioner made my hair really soft. Would not recommend. Waste of money
1 out of 5 stars
Thumbs down graphic, would not recommend
28 April, 2026
Medium Golden Blonde hair dye.
Used this and left it in for 10 minutes longer than recommended, I have a medium brown hair naturally, and it did absolutely nothing. No lightening, no dying. And it itched like crazy. I haven’t dyed my hair in over 4 years now and for being my first time attempting….Huge fail and waste of money. (Photo showing my natural color, no change to it whatsoever.).
2 out of 5 stars
Thumbs down graphic, would not recommend
24 April, 2026
brownish color
more like a light golden brown
1 out of 5 stars
23 April, 2026
originally posted on Clairol
Horrendous
I am very upset. This is way too dark and ruined my hair. I look like Morticia from the Munsters.
1 reply from Clairol team - 17 days ago
Hi there! We do want to thank you for trying our Clairol Natural Instincts line; yet, we are truly saddened to learn that you had darker results than intended! The use of a clarifying shampoo, followed by a deep conditioner can sometimes soften a color that is too dark. We also suggest that you avoid the use of heat (ex: blow dryers, curling irons) which can further set the color in. If the clarifying shampoo does not lift out enough of the color, please call to speak with one of our hair color experts! You can contact us at 1-800-252-4765, and we would be glad to further assist.
1 out of 5 stars
Thumbs down graphic, would not recommend
19 April, 2026Verified purchase
This is not a short-term temporary hair color, even with no ammonia
Thought this would wash out much faster but didn't realize demi-permanent is long-lasting and should'nt be used very often. My dark blonde hair turned dark brown after a few uses over a couple of months. Oxidative Dyes (2-Methoxymethyl-p-Phenylenediamine): According to the ingredient list for Natural Instincts Vegan, this acts as an oxidative dye that develops inside the hair cuticle rather than just sitting on top, making it much harder to wash out than pure semi-permanent dyes. Use with caution! It takes bleach to get it out!
1 out of 5 stars
15 April, 2026
originally posted on Clairol
Stuck with Pitch Black Hair
Never been so upset by a hair dye product. I was trying to cover light pink hair and this product turned my hair jet black. Washed it out for 30 minutes and no lifting. I was trying to somewhat match my natural hair, now my hair is stuck black just 3 weeks before prom. Super disappointed!
1 reply from Clairol team - 20 days ago
Hi there! We do want to thank you for trying our Clairol Natural Instincts line; yet, we are truly saddened to learn that you had darker results than intended! The use of a clarifying shampoo, followed by a deep conditioner can sometimes soften a color that is too dark. We also suggest that you avoid the use of heat (ex: blow dryers, curling irons) which can further set the color in. If the clarifying shampoo does not lift out enough of the color, please call to speak with one of our hair color experts! You can contact us at 1-800-252-4765, and we would be glad to further assist
2 out of 5 stars
13 April, 2026
originally posted on Clairol
Issue with color. Will not wash out after 35 washs
Not happy with this product at all. I bought the golden dark brown. Box showed it with brown hair.I should get a dark brown. Even though I followed the instructions to letter, I ended up with an auburn. It's been almost 5 months now. The no commitment to color does not work. I washed my hair between thirty five and forty times and I now have orange light auburn color now, a white gray skunkline. It does not rinse away with wash.And now I find myself in a situation where I have to get my hair dye back to it's normal gray color. I only bought it after several years of gray for a special event. And felt that it did not stand up to its promise.
1 reply from Clairol team - 25 days ago
Hi there! We would first like to thank you for your loyalty to our Natural Instincts over the years. However, we are truly saddened to learn of your disappointment with our product; This is not the experience we want you to have and these results can be factors on a few different variables. Due to this, we invite you to speak with us directly at 1-800-252-4765 so we can better assist you.
5 out of 5 stars
9 April, 2026
originally posted on Clairol
Best product I've tried- loyal buyer!
I use 6c, Brass-free Light Brown, and I love it- my hair has a few stubborn greys that tint as 'hilights' but the coverage is excellent, shiny not dull, lasts well overall and IS BRASS-FREE!!! Super grateful they make this shade!
5 out of 5 stars
2 April, 2026
originally posted on Clairol
My favorite Natural Instincts color!
I’m a natural blonde, but now that I’m older my hair has lost a lot of shine and vibrancy. This makes me feel young again! All the Natural Instincts products tend to go warm on me, so the brass-free or cool tones are best. Wish they made a cool, light blonde. I like the way it gently washes out over time so there’s less of a demarcation. Been using for years
1 out of 5 stars
31 March, 2026
originally posted on Clairol
Horrible color turned black
I have ruined my brown hair. This is not brown dye, it turned my auburn brown hair jet black. I only left it on 15 minutes. I am so sad ! It’s not fading at all. I will have to go to a professional to remove this color, my hair is so ugly !
1 reply from Clairol team - 1 month ago
Hi there! We do want to thank you for trying our Clairol Natural Instincts line; yet, we are truly saddened to learn that you had darker results than intended! The use of a clarifying shampoo, followed by a deep conditioner can sometimes soften a color that is too dark. We also suggest that you avoid the use of heat (ex: blow dryers, curling irons) which can further set the color in. If the clarifying shampoo does not lift out enough of the color, please call to speak with one of our hair color experts! You can contact us at 1-800-252-4765, and we would be glad to further assist.
2 out of 5 stars
29 March, 2026
originally posted on Clairol
Not the same anymore
Have been using this color for years. Not happy with it anymore. Color fades way too fast. Mostly gone after a dozen shampoos. Last time I used the included conditioner it weighed my hair down & my hair looked greasy. Have never used it again. Just throw it straight into the garbage. Bring back the old long lasting formula of the dye & bring back the old conditioner.
1 reply from Clairol team - 1 month ago
Hi there! We would first like to thank you for your loyalty to our Natural Instincts over the years. However, we are truly saddened to learn of your disappointment. We would like to let you know that the Natural Instincts formula has not been changed in a few years since the switch to the cream formula. So, these added conditionings have been in the product, but with our new packaging design they are more called out. Nonetheless, this is not the experience we want you to have and these results can be factors on a few different variables. Due to this, we invite you to speak with us directly at 1-800-252-4765 so we can better assist you.
1 out of 5 stars
24 March, 2026
originally posted on Clairol
Color not as advertised
One star because it did its job - it definitely dyed my hair. Black. My hair is now black. There is no dark brown about it. Very disappointed.
1 reply from Clairol team - 1 month ago
Hi there! We do want to thank you for trying our Clairol Natural Instincts line; yet, we are truly saddened to learn that you had darker results than intended! The use of a clarifying shampoo, followed by a deep conditioner can sometimes soften a color that is too dark. We also suggest that you avoid the use of heat (ex: blow dryers, curling irons) which can further set the color in. If the clarifying shampoo does not lift out enough of the color, please call to speak with one of our hair color experts! You can contact us at 1-800-252-4765, and we would be glad to further assist.
2 out of 5 stars
23 March, 2026
originally posted on Clairol
No longer semi permanent but Demi permanent
I used the 28 day semi permanent color for years with good success. Liked the fact that I didn’t get significant roots with the product. I actually don’t care about the grays coming in, but liked it for changing my hair color from ash blonde to more of a golden dark blonde. However, the formula changed to demi permanent which I didn’t realize and I could see definite roots as it started to grow out. Swore I wouldn’t use it agin, but after almost a year half my head is ash blonde at the roots and half is golden light brown. More permanent I’d say! I was forced to use it again because I couldn’t stand the roots. Really disappointed that this isn’t semi permanent anymore. Very hard to find semi permanent anymore. I read another review that said the same thing! Demi is harder on your hair for sure. Please go back to offering semi 28 day formula!
1 reply from Clairol team - 2 months ago
Hi there! We would first like to thank you for your loyalty to our Natural Instincts over the years. However, we are truly saddened to learn of your disappointment. We would like to let you know that the Natural Instincts formula has not been changed in a few years since the switch to the cream formula. Nonetheless, this is not the experience we want you to have and these results can be factors on a few different variables. Due to this, we invite you to speak with us directly at 1-800-252-4765 so we can better assist you.
3 out of 5 stars
8 March, 2026
originally posted on Clairol
Natural Instincts 6G Changed Formula Not as Good
I have used this product for over 15 years and have had consistant good luck with the color outcome. Originally, was able go about two months before reapplying, it left my hair with great body and texture, felt thicker and fuller (this was when box said 'up to 28 shampoos'). However, over the past year, description on box now says"gradually washes out" and noticed the change almost immediately. Hair is now lacking the body and texture, as well as thickness and fullness as before. The color looks good through the first two shampoos, however fades and the greys show through faster as well. This reminds me of way back in the day of Loving Care, which was in fact a rinse and would totally fade out after about six shampoos. Please, whatever change you made over the past year, please change the formula back to what it was: great color, great texture, longer lasting results. Thanks for asking.
1 out of 5 stars
8 March, 2026Verified purchase
Not for covering the gray
It doesn’t cover gray hair at all.
1 out of 5 stars
5 March, 2026
originally posted on Clairol
Stained my hair.
4RV dark burgundy...Left my hair almost BLACK :( I used it before Christmas and it hasn't completely washed out. Its growing out Im a natural redhead wanted to try a WASH out dye...This has ruined my waiste length hair.. 3 photos. Natural ..The Dye ..after almost 4 months of regular washing. The roots ughhh this is why I wanted something that washed out !! I do not recommend this product.
1 reply from Clairol team - 2 months ago
Hi there! We do want to thank you for trying our Clairol Natural Instincts line; yet, we are truly saddened to learn that you had darker results than intended! The use of a clarifying shampoo, followed by a deep conditioner can sometimes soften a color that is too dark. We also suggest that you avoid the use of heat (ex: blow dryers, curling irons) which can further set the color in. If the clarifying shampoo does not lift out enough of the color, please call to speak with one of our hair color experts! You can contact us at 1-800-252-4765, and we would be glad to further assist.
1 out of 5 stars
23 February, 2026
originally posted on Clairol
Color is NOT as advertised and NOT fading at all!
I used this over a month ago to prolong my next visit to my stylist. After I did it I immediately regretted using this product. My hair looks black and so fake like I am wearing a wig. I tried to wash it out with baking soda and head and shoulders and it dried out my hair. I have been washing my hair every other day for the past month and it has not faded at all. I hate it and deeply regret using this product. I had some highlights and unbelievably those look even darker then my natural hair. The only hair that it actually didn't turn black are the few grey hairs that I have, which make them even more noticeable because they are surrounded by black hair! It's been over a month of washing and it is not fading as all! This is permanent not Demi as advertised. I have ruined my hair with your product!!!
1 reply from Clairol team - 3 months ago
Hi there! We do want to thank you for trying our Clairol Natural Instincts line; yet, we are truly saddened to learn that you had darker results than intended! The use of a clarifying shampoo, followed by a deep conditioner can sometimes soften a color that is too dark. We also suggest that you avoid the use of heat (ex: blow dryers, curling irons) which can further set the color in. If the clarifying shampoo does not lift out enough of the color, please call to speak with one of our hair color experts! You can contact us at 1-800-252-4765, and we would be glad to further assist.
5 out of 5 stars
21 February, 2026
originally posted on Clairol
Love the Shade!
I have been using this shade for years. It's so easy to apply. I need to cover grey roots and don't want a permanent product that damages my hair. I do leave it on longer, about 20 minutes, to cover my grey. I love the color!
1 out of 5 stars
Thumbs down graphic, would not recommend
20 February, 2026Verified purchase
(no review title)
Horrible very disappointed does not cover grey
1 out of 5 stars
14 February, 2026
originally posted on Clairol
Crazy Color!!!!
My natural color is I a light brown with red highlights, auburn. This turned my gray roots into a slightly darker version of Lucille Ball’s orange/red color. It’s great if you want to look like a circus clown. 🤡
1 reply from Clairol team - 3 months ago
Hi there! We do want to thank you for trying our Clairol Natural Instincts line; yet, we are truly saddened to learn that you did not get the results you hoped for. Since there are quite a few variables to consider on the results you received, we feel it is best to speak with you directly to make the best recommendation. When you have a moment, please call us at 1-800-252-4765, and we would be glad to further assist!