Maybelline Full 'N Soft Mascara - 311 Waterproof Very Black - 0.28 fl oz: Hypoallergenic, Thickening, Volumizing
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Guests are saying
This mascara has been a long-time favorite for many guests, praised for its lightweight feel, natural look, and ability to avoid clumping and flaking. However, recent changes to the formula have led to concerns about dryness, unpleasant odors, and a decline in performance. Despite these issues, the brush design and ease of application continue to receive positive feedback. Guests express a strong desire for the return of the original formula and specific color options.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 1209 reviews
easy to apply: 4.27 out of 5
easy to remove: 4.03 out of 5
long lasting: 4.01 out of 5
quality: 3.91 out of 5
value: 3.92 out of 5
67% would recommend
151 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
27 March, 2026Verified purchase
- Skin tone: Medium
Thr BEST!
Always been my favorite! Consistently good. Soft brush gets every lash, no clumps! Easily build-able.
5 out of 5 stars
Thumbs down graphic, would not recommend
22 March, 2026Verified purchase
- Skin tone: Light
- Skin type: Combination
(no review title)
The only mascara I buy!! Even on curled lashes, lashes stay in place and don't "fall" as some mascaras do. Lasts all day! 5 stars. Only negative is it's so powerful (it's waterproof) so it's a bit hard to remove.
5 out of 5 stars
Thumbs up graphic, would recommend
25 February, 2026
- Eye color: Brown
- Skin tone: Medium
- Skin type: Normal
looks like falsies
insane length & volume, makes my lashes fluffy too. it looks like i’m wearing fake lashes
5 out of 5 stars
5 February, 2026Verified purchase
(no review title)
As describe
5 out of 5 stars
Thumbs up graphic, would recommend
6 January, 2026Verified purchase
(no review title)
easy easy easy!
5 out of 5 stars
Thumbs up graphic, would recommend
18 December, 2025Verified purchase
Waterproof without feeling stiff
Stays soft and doesnt run plus reasonably priced. Stays flexible and comes off easily with Garnier (blue cap) micellular water.
5 out of 5 stars
Thumbs up graphic, would recommend
9 December, 2025Verified purchase
- Skin tone: Medium
- Skin type: Combination
- Hair color: Brunette
- Eye color: Black
perfect
I love this one, I have been using it for years. its good for your eyelashes and adds great volume.
5 out of 5 stars
12 November, 2025Verified purchase
(no review title)
I’ve been using this since they came out with it!
5 out of 5 stars
8 November, 2025
originally posted on maybelline.com
Please bring back the brown black
Please bring back the brown black!!! I am a redhead and this is my favorite mascara
5 out of 5 stars
9 October, 2025
originally posted on maybelline.com
Favorite!
This has always been my favorite! I’ve tried others but always return to this so now it’s the only one I will buy! BUT…. PLEASE PLEASE PLEASE Bring back waterproof brown!
5 out of 5 stars
9 October, 2025
originally posted on maybelline.com
Missing the waterproof brownish black color....
Please bring back the waterproof full 'n soft brownish black color!!! I have used this for years and the brownish black seems to no longer be available. The black is just too harsh for those of us with lighter colored hair and features. So disappointed that I will most likely have to go look for another style or brand of mascara to get the brownish black color. I really like the soft feel of the full 'n soft mascara. So bummed!!!
5 out of 5 stars
6 September, 2025
originally posted on maybelline.com
Beautiful mascara
Beautiful mascara. I have been using it for years. Gives a very soft look to my lashes.
1 out of 5 stars
Thumbs down graphic, would not recommend
28 August, 2025Verified purchase
Sticky
Makes my eyelashes stick together
1 reply from Maybelline Consumer Care team - 7 months ago
Hi there! We appreciate you taking the time to reach out about our Full N' Soft Mascara. Consumer feedback is very important to us and allows us to improve all our products. We will be sure to pass all your feedback along to the appropriate team. We hope you will continue using more of our products soon with full satisfaction with the results!
5 out of 5 stars
Thumbs up graphic, would recommend
21 August, 2025Verified purchase
Best!
Very natural finish, the only one I've use for years.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 August, 2025Verified purchase
- Skin tone: Light
- Hair color: Blonde
- Skin concern: Uneven skin tone, Cellulite, Aging, Sensitivity
- Skin type: Dry
Lash loss!!!!
No matter what kind of make up remover whether it’s waterproof make up remover or oil takes this off, and when you do finally get it to budge you also lose a good amount of lashes.
1 reply from Maybelline Consumer Care team - 8 months ago
Hi there, SJO! We appreciate you taking the time to reach out about our Full N' Soft Mascara. Consumer feedback is very important to us and allows us to improve all our products. We will be sure to pass all your feedback along to the appropriate team. We hope you will continue using more of our products soon with full satisfaction with the results!
1 out of 5 stars
Thumbs down graphic, would not recommend
26 July, 2025Verified purchase
- Skin type: Combination
- Skin tone: Light
Barely any mascara
I have used this mascara before and really liked. The tube I purchased recently seems like there is something wrong with it. Barely any mascara on the brush.
1 out of 5 stars
Thumbs down graphic, would not recommend
19 July, 2025Verified purchase
- Skin tone: Medium
- Skin type: Combination
- Hair color: Black
- Eye color: Brown
Eyes burn after applying this
Caused eye irritation
5 out of 5 stars
Thumbs up graphic, would recommend
19 June, 2025
Good stuff
Best mascara around!
4 out of 5 stars
Thumbs up graphic, would recommend
8 May, 2025Verified purchase
- Skin tone: Medium
- Skin type: Combination
- Skin concern: Redness
- Hair color: Blonde
- Eye color: Hazel
Solid
Decent waterproof mascara that builds length but adds minimal thickness.
5 out of 5 stars
30 April, 2025
originally posted on maybelline.com
THE BEST MASCARA AND APPLICATOR EVER!
This by far is THE BEST mascara for me!! Please don't ever discontinue this one!! Sad the brown was, as brown is a better color for my skin tone and eye color, the black is a little too bold these days. My eyelashes are thin short and barely there. But, this mascara gives me life!! I have tried may other ones and I ALWAYS come back to this one. It does wonders. It stays put and fills my lashes making it look like i have a lot and more. The brush is the best brush EVER!!! PLEASE NEVER DISCONTINUE, PLEASE BRING BACK THE BROWN!!!