Shark Matrix Self Empty Robot Vacuum for Carpets & Hardfloors with Self-Cleaning Brushroll - RV2310AE: Smart Mapping, Pet Hair, Rechargeable
$499.99 when purchased online
Target Online store #3991
About this item
Highlights
- Matrix Clean uses a precision grid taking multiple passes over debris leaving no spots missed.
- Incredible suction captures dirt and debris on carpets and hardwood floors.
- Self-empties after each clean into a bagless base that holds up to 45 days of dirt and debris.
- Self-Cleaning Brushroll is perfect for pet hair and is anti-hair wrap.
- Precision home mapping accurately maps during day or night with 360° LiDAR vision.
- Detects and avoids objects within its path intelligently moving around them.
- The robot recharges and resumes when needed picking up cleaning where it left off.
- In the SharkClean® app you can schedule cleans target rooms and spots with Matrix Clean.
- Convenient hands free cleaning with Google Assistant or Alexa.
Description
The Shark Matrix Self-Emptying Robot Vacuum features exclusive Matrix Clean and Precision Home Mapping with incredible suction power. Easily tackles multiple floor types - carpets and hardwood floors and perfect for pet hair. The robot vacuum empties itself into a bagless, self-emptying base that holds up to 45 days of dirt and debris.
Dimensions (Overall): 4.19 Inches (H) x 13.39 Inches (W) x 13.39 Inches (D)
Weight: 13.23 Pounds
Features: Non-Stop Suction, Self-Cleaning Brushroll, Self-Emptying, Rechargeable, Pet Hair Pick-Up, Smart Mapping
Capacity (Volume): .2 Quart
Electronics Condition: New
Cable/Cord Length: 5.5 Feet
Includes: Charging Base
Wattage Required: 35.3 Watts
Number of Speeds: 1
Bag Type: Bagless
Cleaning Path Width: 5.5 Inches
Recommended Surface Application: Carpet, Hardwood, Multi-Surface, Hard Floor
Filter Type: Foam
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88070988
UPC: 622356601771
Item Number (DPCI): 329-00-8444
Origin: Imported
WARNING: Cancer and Reproductive Harm—www.P65Warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 17.1 inches length x 15.2 inches width x 10.8 inches height
Estimated ship weight: 17.95 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Does the wifi network (that is connected to the Shark Matrix AV2310AE and iPhone Shark app) have to provide a connection to the internet?
submitted by JimP - 2 years ago
A: The internet isn't required to run the device. When you get ine, you can unbox it, plug it in until fully charged, then press "clean", and it will! All without having connected to the internet.
submitted byCmpen - 1 year agoA: What is the difference between the Matrix, Normal, Eco, and Max levels of clean?
submitted bySs - 26 days agoA: This can be used without Wi-Fi and the app; however, you won't be able to use the map feature, schedule cleanings, change suction power, etc.
submitted bySharkNinja Product Expert - 8 months agoBrand expert
Q: What is the sucking power the pa
submitted by Di - 9 days ago
A: The Matrix robot features a motor with 35.3 watts and 14.4 volts.
submitted bySharkNinja Product Expert - 8 days agoBrand expert
Q: how long is the warranty?
submitted by mockey - 29 days ago
A: The Shark Matrix Self-Empty Robot Vacuum comes with a 1-year limited warranty covering defects in materials and workmanship.
submitted bySharkNinja Product Expert - 25 days agoBrand expert
Q: What is the PA SUCTION POWER ON THIS MODEL?
submitted by Mila - 2 months ago
A: This vacuum provides exceptional performance and strong suction.
submitted bySharkNinja Product Expert - 2 months agoBrand expert
Q: Does this also work on tile?
submitted by Z - 3 months ago
A: Yes, this robot vacuum works on tile as well as carpets and other hard floor surfaces.
submitted bySharkNinja Product Expert - 3 months agoBrand expert
Q: Can it easily the threshold between rooms? And from hardwood floor to high pile carpet?
submitted by AVett - 4 months ago
A: Yes, the technology of this robot will help it identify the type of flooring and carpet and adjust its suction performance.
submitted bySharkNinja Product Expert - 4 months agoBrand expert
Q: How do you empty the base if it has no bags?
submitted by TomClark - 6 months ago
A: Our Shark Self Empty Robot vacuums are equipped with a dust bin inside the empty base which is detachable for you to empty it.
submitted bySharkNinja Product Expert - 6 months agoBrand expert
Q: If a one story house, how many sq feet will it map & vacuum? Will it get the living, dining kitchen plus three bedrooms and bathrooms?
submitted by AP in Radford - 8 months ago
A: It will map all rooms on a single level.
submitted bySharkNinja Product Expert - 8 months agoBrand expert
Q: Does it detect pet hair balls/puke? Is there any replacement guarantee if it smears it all over floor/carpet?
submitted by Kristen - 8 months ago
A: The unit will not detect pet hair balls or puke. If the unit sucks the puke it will cause a damage and the warranty will not be valid.
submitted bySharkNinja Product Expert - 6 months agoBrand expert
Q: Does it has mop or only vacuum
submitted by Sun - 8 months ago
A: This Shark is designed for vacuuming and does not include a mopping feature.
submitted bySharkNinja Product Expert - 7 months agoBrand expert
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Guests are saying
The Shark Matrix robotic vacuum has garnered mixed feedback from guests, with many praising its ability to pick up pet hair and its self-emptying feature. Guests appreciate its efficient cleaning pattern and ease of use, making it a great choice for busy households. However, some guests have reported issues with battery life and mapping accuracy, which can affect its performance in larger spaces. Overall, it offers a convenient solution for maintaining clean floors, especially in homes with pets.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.0 out of 5 stars with 353 reviews
53% would recommend
63 recommendations
TBD
2 out of 5 stars
Notnecessarilyafan - 6 days ago
originally posted on sharkninja.com
So far, it's doing its job- that being said, this is the second replacement robot I've recieved. I got the original for Christmas. I got the first replacement the end of February, and now this one. Ask me how it's doing at the end of August.
Don't Buy One
1 out of 5 stars
Thumbs down graphic, would not recommend
Do Not Buy - 8 days ago
Mine died after six months and the comapny admitted it has a 'software flaw.' They expect you to pay $20.95 for shipping despite selling you a defective product.
1 reply from SharkNinja Product Expert team - 7 days ago
Hello, Thank you for taking the time to leave a review. We are really sorry to hear that your Matrix Robot Vacuum has stopped functioning and that the support you received was not what you were looking for. We can imagine how disappointing this situation is for you. Your experience is very important to us, and we would like to rectify this. Please reach out to us at 1-800-668-9600, and we will do everything we can to help you. Kind regards, Shark Clean
It was great- when it worked
2 out of 5 stars
Jamie - 8 days ago
originally posted on sharkninja.com
I wanted to love this vacuum- and I did- when it worked. It stopped working the first time, within 3 months of purchase and my replacement never really worked right. Once again- it has lost the map and won’t come off the base. So basically it’s just a decoration now
1 reply from SharkNinja team - 7 days ago
Hello Jamie, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix Self-Empty Robot Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Love my new Shark!
5 out of 5 stars
Mr. Jaws - 11 days ago
originally posted on sharkninja.com
Love it but curious why it stops and drains the battery down and can’t make it back to the docking center!
Excellent Service
5 out of 5 stars
Carol - 11 days ago
originally posted on sharkninja.com
My new Robot Matrix is awesome. I named her Esther and she does a wonderful job for me.
This is a terrible model.
1 out of 5 stars
Robot - 14 days ago
originally posted on sharkninja.com
It has been less than a month since I’ve received the replacement unit and the same problem of it not following the map and finishing a cleaning cycle five minutes into the cycle has started. At this time, it does ok if I just push the button on the vacuum to clean. But that method failed eventually on the one that this has replaced, so my expectations are low. I’m really bummed to be stuck with this model.
1 reply from SharkNinja team - 11 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Real review
2 out of 5 stars
Real review - 16 days ago
originally posted on sharkninja.com
Was a decent vacuum, now it doesn't vacuum the house. Does a small area, or goes 4-5ft away from doc and gets lost, or vacuums the whole house and never returns to the doc. Before when it was right out of the box it was great, did its job and never skipped a beat. I gave it 2 stars just because when it worked it worked but that's all the reviews deserves just because I've tried everything from factory restarting to remapping the house and nothing has fixed my issue.
1 reply from SharkNinja team - 15 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Great for homes with pets.
4 out of 5 stars
Aulton - 24 days ago
originally posted on sharkninja.com
This is my forth sharkclean robot. I still use the older units for other locations. It picks up the dog hair, we have 6 dogs. Before we would have to vacuum daily. The side release on the matrix is not placed well being on the backside by the wall. The top button was better.
Baby Shark
5 out of 5 stars
Baby Shark - 1 month ago
originally posted on sharkninja.com
Love our Shark! We named her Baby Shark. We have two dogs one a border Colllie/Blue Healer and one Terrier and they SHED!! Baby Shark picks up all that dog hair. She’s incredible. We replaced our Roomba with Baby Shark and this one does such a better job. Love the auto emptying feature! Great product.
Do not recommend
1 out of 5 stars
Thumbs down graphic, would not recommend
Do not recommend - 1 month ago
Worked ok for 18 months then it started having issues with the battery. Called support and they said there was something wrong with the robot itself. It’s out of warranty so they couldn’t do anything.
1 reply from SharkNinja Product Expert team - 1 month ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your Shark Matrix Robot Vacuum RV2310AE. We will absolutely share your feedback regarding the product and warranty policies with the relevant teams internally. If you need any further assistance with your unit, please don’t hesitate to reach back out to our team at 1-888-228-5531. Kind regards, Shark Clean
Shark robot
5 out of 5 stars
Thumbs up graphic, would recommend
Dress - 1 month ago, Verified purchaser
Does a great job with pet hair and on hard wood floors. I have one room with carpet and it works alright on there, does better with regular floors like tile, hardwood, and laminate. Will get stuck on things, like any other robot vacuum does. Always goes on sale so the price can come down. I love this and use it all the time. I love that you cans start it from the app when you are not home as well and that it self empties.
Please don't purchase it
1 out of 5 stars
Thumbs down graphic, would not recommend
QualityoverQuantity - 1 month ago
Stopped working after 3rd use. Reached out to shark and it’s something to do with the body of the vacuum.
1 reply from SharkNinja Product Expert team - 1 month ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that your Matrix was not working as it should. If you still need assistance with your unit, please reach out to our team by phone at 1-888-228-5531. We'd be happy to look into this for you. Kind regards, Shark Clean
Please cancel my prder and csncel the bill!!!
1 out of 5 stars
Thumbs down graphic, would not recommend
Jeanetye - 1 month ago, Verified purchaser
I never got my order but I was charged. HELP!
1 reply from SharkNinja Product Expert team - 1 month ago
Hi Jeanetye, Thank you for sharing your experience regarding the Shark Matrix Self-Empty Robot Vacuum. We understand how concerning it is to have been charged but not received your order. As this purchase was made through Target, we recommend reaching out directly to their customer service team for the quickest resolution. They’ll be best equipped to help locate your order or process a refund. If you have any questions about the robot vacuum itself once it does arrive, or if you’d like tips on getting started, feel free to reach out to us at 1-888-228-5531. We’re here to help. Kind regards, Shark Clean
awful
1 out of 5 stars
Thumbs down graphic, would not recommend
BuzzyB - 2 months ago
so sorry I switched from the other major robot. The shark gets stuck on bathroom rugs, dog toys and shoes. It also is strong enough to pull anything with a cord off a table. It gets lost frequently and the app loses the login password and the map at least once every couple of months.
1 reply from SharkNinja Product Expert team - 1 month ago
Hi Buzzy, Thank you for sharing your experience with the Shark Matrix Self-Empty Robot Vacuum. We're sorry to hear that it hasn’t performed to your expectations, especially with it getting stuck, struggling with cords, and frequent app issues. That’s understandably frustrating—especially if you switched from another brand expecting improvements. Your detailed feedback is valuable and will be shared with our product and software development teams as we work to enhance our designs and technology. If you’d like to discuss troubleshooting tips or alternative solutions that might better suit your cleaning needs, our Robot Support team is available at 1-888-228-5531. Kind regards, Shark Clean
Awesome
5 out of 5 stars
Thumbs up graphic, would recommend
Klhug2 - 2 months ago, Verified purchaser
I honestly wasn’t sure how much this vacuum would help keep my floors clean. I am so pleasantly surprised! I have a large lab who sheds excessively and this has cut the amount of dog hair down significantly!! I would 1000000% purchase this again. It’s something that is now a necessity at my house.
not awesome
3 out of 5 stars
Thumbs down graphic, would not recommend
Shay del Fuego - 3 months ago, Verified purchaser
I have hardwood floors throughout the house. I have one husky and two cats. I run the vacuum once a day. This vacuum clogs all the time. And, the brushroll does not self-clean. I have to clean it off, constantly. I'd say it's no different than a regular brushroll, which sucks because I bought this one for the self cleaning roll. I was tired of cleaning it off all the time, but I still have to clean it off all the time and unclog the vacuum too. Prolly works better if you don't have pets.
1 reply from SharkNinja Product Expert team - 3 months ago
Hello Shay, Thanks for sharing your review. We're sorry to know that you are not happy with the performance of your Shark Robot Vacuum, as it constantly gets clogged, and you have to clean it multiple times while you are cleaning your home. We understand how disappointing this can be, especially when you have pets at home. Please reach out to our team by phone at 1 800 668 9600; we'd be happy to look into this for you. Kind regards, Shark Clean
Constant issues
1 out of 5 stars
Thumbs down graphic, would not recommend
GA - 3 months ago, Verified purchaser
90% of the time I wake up and the vacuum is stopped with an error. Either runs out of battery and never makes it back which doesn’t finish the cleaning, or brush roll is stuck when nothing is in it, or bumper is stuck when it’s not. Nearly every single day this doesn’t complete the cycle. I’ve had it 4 months and of course it’s out of warranty. Don’t waste your money this sucks
1 reply from SharkNinja Product Expert team - 3 months ago
Hi dear customer, Thank you for sharing your experience with the Shark Matrix Self-Empty Robot Vacuum. We’re truly sorry to hear how often the vacuum has failed to complete its cleaning cycle and how this has impacted your confidence in the product. We understand how frustrating it must be to deal with frequent interruptions like battery issues, brush roll and bumper errors, especially after just a few months of use. This isn’t the experience we aim to provide, and we’d like the opportunity to help make things right. Even if you believe the warranty may have lapsed, we still encourage you to reach out to our dedicated Robot Support team at 1-888-228-5531. We'd be happy to review your situation in more detail and explore any available options to assist you. Kind regards, Shark Clean
Cool robot vaccum
5 out of 5 stars
Thumbs up graphic, would recommend
Vipercat - 3 months ago, Verified purchaser
Vary high quality robot has lots of cool features extremely cool vacuum vary impressive
Better than others
5 out of 5 stars
mandyn21_8578 - 3 months ago
originally posted on influenster.com
[This review was collected as part of a promotion.] I love that this can pick up pet hair, as we foster and can have up to 15 pets at once in the house. I really like that this seems to follow a logical pattern, vs random that our other robotic vacuum does.
Whole home is the best
5 out of 5 stars
German Shepherd Shedders - 5 months ago
originally posted on sharkninja.com
It was a replacement for the one I had that broke. I absolutely love it.