Newair® Countertop Ice Maker. Clear Ice, 40 lbs/day - Stainless Steel
$279.99 reg $339.99
Sale save $60.00 (18% off)
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Return this item by mail or in store within 30 days for a full refund.
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The ice maker has garnered a mix of praise and criticism from guests. Many appreciate its sleek design, quick ice production, and ease of use, making it a great addition for parties and daily use. However, some guests have experienced issues with the water pump and ice block formation. Overall, it offers a reliable solution for those needing a steady supply of clear ice, especially during warmer months.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 1118 reviews
design: 3 out of 5
ease of use: 4 out of 5
easy to clean: 4 out of 5
quality: 3 out of 5
value: 4 out of 5
33% would recommend
3 recommendations
5 out of 5 stars
15 April, 2025
originally posted on http://www.newair.com

Amazing
This ice maker has truly become my favorite! It was a gift, and I'm so glad it was. Not only does it look super sleek, but it also works perfectly. It makes ice quickly, is almost completely silent, and is incredibly easy to use. The product arrived in a very short time, completely intact and without any issues. Even the packaging was carefully done—you could feel the quality as soon as you opened it. It already has its spot in my kitchen!"
1 out of 5 stars
23 February, 2025
originally posted on http://www.newair.com

It made almost 20#'s of ice before it quit working
Machine is full of water and Low Water light comes on and water will not circulate. I was willing to live with the face it makes big chucks of ice you need to break up to use, but now I get nothing. Got it for Christmas and didn't get to end of February.
1 out of 5 stars
26 December, 2024
originally posted on http://www.newair.com

Not working the ice
I brought this ice maker about 2 months ago because I live in a apartment and they won't let me change the refrigerator this ice maker makes so much ice it is amazing my friends come over we party we drink we make daiquiris. I will never have to go to the corner store or gas station to buy ice again not turn the heat get down the ice keep put up
4 out of 5 stars
22 April, 2024
originally posted on http://www.newair.com

Excellent ice machine, mostly..
We love our ice machine and it works great, most of the time. We have had some issues with the water pump making noises and finally had to replace it after a year of pretty constant use.
4 out of 5 stars
22 April, 2024
originally posted on Newair
Excellent ice machine, mostly..
We love our ice machine and it works great, most of the time. We have had some issues with the water pump making noises and finally had to replace it after a year of pretty constant use.
1 reply from newairpwr team - 8 months ago
Hi, Thank you for taking the time to leave a review on your Newair Countertop Clear Ice Maker, 40 lbs. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
1 reply from newairpwr team - 9 months ago
Hi, Thank you for taking the time to leave a review on your Newair Countertop Clear Ice Maker, 40 lbs. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
4 out of 5 stars
6 April, 2024
(no review title)
[This review was collected as part of a promotion.] 4
1 out of 5 stars
24 March, 2024
originally posted on http://www.newair.com

Would not recommend. BROKEN QUICKLY
Would not recommend . Broke within a week of using. It just pours water rather then making ice
1 out of 5 stars
24 March, 2024
originally posted on Newair
Would not recommend. BROKEN QUICKLY
Would not recommend . Broke within a week of using. It just pours water rather then making ice
1 reply from newairpwr team - 9 months ago
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
1 reply from newairpwr team - 8 months ago
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
1 out of 5 stars
20 March, 2024
originally posted on http://www.newair.com

More problems....
This is the second unit I have purchased and both have failed a little over a year after purchase. Now the "Ice Full" light is on but there there is no ice in the hopper. Frustrating.
1 out of 5 stars
20 March, 2024
originally posted on Newair
More problems....
This is the second unit I have purchased and both have failed a little over a year after purchase. Now the "Ice Full" light is on but there there is no ice in the hopper. Frustrating.
1 reply from newairpwr team - 9 months ago
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
1 reply from newairpwr team - 8 months ago
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
2 out of 5 stars
Thumbs down graphic, would not recommend
7 February, 2024
Keeps running without dropping ice
This ice maker worked great for a couple months, but now won't drop the ice when it's done, resulting in a thick block of ice that won't break. We've tried defrosting completely and cleaning, but to no avail.
1 reply from NewAir Team team - 2 years ago
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
1 out of 5 stars
24 January, 2024
originally posted on http://www.newair.com

Buyer Beware, on my 3rd replacement and same problems!
I'm lost for words! I have NEVER replaced an appliance 3 times for the same issues! Your ice maker is faulty and you're taking customers for granted by wasting our time with the replacement that continues to carry on with the same issues! Maybe taking this company to court will clear this matter up! I'm tired of begging for a product that should work for more than 3 - 6 months, with only 2 adults using it! I've also noticed my complaints from before were never posted and you have to agree to add the 1 star on your rating is also a joke!
1 out of 5 stars
24 January, 2024
originally posted on Newair
Buyer Beware, on my 3rd replacement and same problems!
I'm lost for words! I have NEVER replaced an appliance 3 times for the same issues! Your ice maker is faulty and you're taking customers for granted by wasting our time with the replacement that continues to carry on with the same issues! Maybe taking this company to court will clear this matter up! I'm tired of begging for a product that should work for more than 3 - 6 months, with only 2 adults using it! I've also noticed my complaints from before were never posted and you have to agree to add the 1 star on your rating is also a joke!
1 reply from newairpwr team - 8 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
1 reply from newairpwr team - 9 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
1 out of 5 stars
15 December, 2023
originally posted on http://www.newair.com

1 unit failed after 3 mos, replacement failed after 6 mos
I guess I shouldn't have expected anything less. After following all the directions on how to correct the issues with the first unit (took 2 weeks of back and forth for company to agree that they should send me a replacement), my replacement arrived and I was hopeful. The replacement unit lasted 2x what the first unit lasted, but still - COME ON!! I'm experiencing the same issues with the replacement. Huge block of ice, not cubes, the unit won't stop unless I manually turn it off and unplug. I've followed all the directions, cleaned the unit several times and still - huge block of ice that won't release. The only thing these small ice makers are doing is filling up landfills, because there's not a single one on the market that will last very long. What a waste of money and so bad for the planet. I'd ask why these companies who make small ice makers can't make a reliable product, but I know the answer - if they constantly fail, consumers will just keep replacing them - lining the pockets of the company owners.
1 out of 5 stars
15 December, 2023
originally posted on Newair
1 unit failed after 3 mos, replacement failed after 6 mos
I guess I shouldn't have expected anything less. After following all the directions on how to correct the issues with the first unit (took 2 weeks of back and forth for company to agree that they should send me a replacement), my replacement arrived and I was hopeful. The replacement unit lasted 2x what the first unit lasted, but still - COME ON!! I'm experiencing the same issues with the replacement. Huge block of ice, not cubes, the unit won't stop unless I manually turn it off and unplug. I've followed all the directions, cleaned the unit several times and still - huge block of ice that won't release. The only thing these small ice makers are doing is filling up landfills, because there's not a single one on the market that will last very long. What a waste of money and so bad for the planet. I'd ask why these companies who make small ice makers can't make a reliable product, but I know the answer - if they constantly fail, consumers will just keep replacing them - lining the pockets of the company owners.
1 reply from newairpwr team - 9 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
1 reply from newairpwr team - 8 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
1 out of 5 stars
10 November, 2023
originally posted on http://www.newair.com

Stopped working after 8mo.
The first couple of months were good, but then it started creating persistent ice blocks, causing daily hassles. Despite my efforts to keep it clean and troubleshoot, the issues persisted. By the eighth month, it completely stopped working, leaving me disappointed with the overall performance
1 out of 5 stars
10 November, 2023
originally posted on Newair
Stopped working after 8mo.
The first couple of months were good, but then it started creating persistent ice blocks, causing daily hassles. Despite my efforts to keep it clean and troubleshoot, the issues persisted. By the eighth month, it completely stopped working, leaving me disappointed with the overall performance
1 reply from newairpwr team - 9 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
1 reply from newairpwr team - 8 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
1 out of 5 stars
27 September, 2023
originally posted on http://www.newair.com

Would not recommend
It was wonderful for the first three months. Now the water runs on and on, forms a large block the after about an hour shuts down and the light flashes.
1 out of 5 stars
27 September, 2023
originally posted on Newair
Would not recommend
It was wonderful for the first three months. Now the water runs on and on, forms a large block the after about an hour shuts down and the light flashes.
1 reply from newairpwr team - 9 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
1 reply from newairpwr team - 8 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
5 out of 5 stars
19 September, 2023
originally posted on http://www.newair.com

(no review title)
5