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Shark Clean & Empty Cordless Stick Vacuum & Auto-Empty System BU3521 10" Cleaning Path White: Bagless, 40 Min Run Time - 2 of 4Shark Clean & Empty Cordless Stick Vacuum & Auto-Empty System BU3521 10" Cleaning Path White: Bagless, 40 Min Run Time - 3 of 4Shark Clean & Empty Cordless Stick Vacuum & Auto-Empty System BU3521 10" Cleaning Path White: Bagless, 40 Min Run Time - 4 of 4
Shark Clean & Empty Cordless Stick Vacuum & Auto-Empty System BU3521 10" Cleaning Path White: Bagless, 40 Min Run Time - 1 of 4

Shark Clean & Empty Cordless Stick Vacuum & Auto-Empty System BU3521 10" Cleaning Path White: Bagless, 40 Min Run Time

40 Questions
$279.99 reg $399.99
$120 off

In Stock

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At a glance

About this item

Highlights

  • AUTOMATICALLY CHARGES & EMPTIES AFTER EVERY CLEAN: Return the vac to its charging dock, where it automatically empties into the base. After every clean: no more dirt on your hands, no more dust clouds in your home, no more cleaning after you clean.
  • LIGHTWEIGHT MANEUVERABILITY: The redesigned cordless vacuum is 30% lighter vs. Shark® Vertex® Pro.
  • REMOVABLE HANDVAC: Transforms into handheld vacuum for lightweight above floor cleaning.
  • UP TO 40 MINUTES OF RUNTIME*: Deep clean your whole home with up to 40 minutes* of runtime. (*In ECO mode, measured at the hand vacuum.)
  • UP TO 500X LESS DUST EXPOSURE** VS. TRADITIONAL EMPTYING: Fine dust and debris get sealed away after every clean, keeping them out of the air you breathe-- no more dust clouds. (*Based on third party-plume testing while emptying vs. Shark® Navigator® upright manual empty US/CAN NV130.)
  • HEPA FILTRATION AND ANTI-ALLERGEN COMPLETE SEAL: Captures and traps over 99.97%* of dust and allergens. (*Based on ASTMF1977, down to .3 microns. Allergens refers to non-living matter.)
  • AUTO-ADJUSTS TO FLOOR TYPES: Auto-adjusting & Multi- surface brushroll, optimizes brushroll speed for deep carpet cleaning and directly engages hard floors.
  • QUIET MODE: Provides the option to dock & charge silently, and leave the emptying for later.
  • LED HEADLIGHTS: Powerful LED lights on the nozzle reveal hidden debris around your home.

Description

Meet the new Shark Clean & Empty Cordless Stick Vacuum Cleaner & Auto-Empty System. Clean & Empty features a redesigned 1.3L auto-empty base and a lightweight design for versatile cleaning. With the auto-empty system, cleaning convenience is optimized; Always Charged, Always Empty & ready for the next clean. Inside the base, fine dust and debris is captured after every clean, leaving them out of the air you breathe- Up to 500x less dust exposure*. (*Based on third party-plume testing while emptying vs. Shark® Navigator® upright manual empty US/CAN NV130.) Clean & Empty has up to 40 minutes of runtime* (*in ECO mode, measured at the hand vacuum) with nozzle technology to auto-adjust to floor type, optimizing brushroll speed for deep carpet cleaning. The Powerfins® multi-surface brushroll gives you continuous cleaning contact to dig deep into carpets & directly engage hard floors with self-cleaning brushroll technology allowing for no hair wrap.
Dimensions (Overall): 43.5 Inches (H) x 10.43 Inches (W) x 14.69 Inches (D)
Weight: 11.24 Pounds
Features: Converts to Handheld, Cordless, Self-Cleaning Brushroll, Headlight, Rechargeable, Anti Allergen Seal
Capacity (Volume): 1.3 Liter
Model #: BU3521
Run Time: 40 Minutes
Wattage Required: 180 Watts
Number of Speeds: 2
Bag Type: Bagless
Cleaning Path Width: 10.43 Inches
Recommended Surface Application: Hardwood, Hard Floor, Multi-Surface, Carpet
Filter Type: Foam
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion, Required, Installed
Warranty: 5 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 90571476
UPC: 622356647465
Item Number (DPCI): 329-00-5466
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 28.8 inches length x 14.3 inches width x 10.4 inches height
Estimated ship weight: 18.982 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·

Return details

This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, delivered to the guest, delivered by a Shipt shopper, or picked up by the guest.
See the return policy for complete information.

Q: How does the dirt in stationed receptacle get emptied? Are there bags involved?

submitted by Kstas4 - 1 year ago
  • A: The dock dust bin holds up to 30 days of dust. When the full indicator light turns on, remove the bagless bin by lifting it by the handle. To dispose of the contents, hold it over the trash and press the side release button to let the debris fall out.

    submitted bySharkNinja Product Expert - 1 year ago
    Brand expert

Q: do you have to change the filter

submitted by TW - 1 year ago
  • A: Hello there, Thank you for your question! Both the pre-motor and post-motor filters will eventually need to be replaced. The pre-motor filter can be washed and air-dried for up to 48 hours, and only needs replacing when it shows visible wear. The post-motor filter should be replaced once a year. For best performance, tap off loose dirt between washes.

    submitted bySharkNinja Product Expert - 1 year ago
    Brand expert
  • A: Where can I purchase the filters? Cost?

    submitted bypoisefan4evah - 9 months ago

Q: Can the battery be removed andcharged on its own

submitted by PRETTY GOOD - 2 years ago
  • A: The battery is removable, but it can only be charged in the vacuum. To charge the battery, place your vacuum on the Auto-Empty Dock. A full charge takes approximately 5 hours. Leaving the unit plugged in will not damage battery life.

    submitted bySharkNinja Product Expert - 2 years ago
    Brand expert

Q: Do you need to hold the "trigger" on the base constantly? - or do you hit a power button and that's all.

submitted by ionicbond007 - 2 years ago
  • A: Power on button and that's all. Amazing!!

    submitted byionicbond007 - 1 year ago
  • A: Press the button on the control panel on the back of the handheld vacuum to turn on power. To turn off power, press the button again.

    submitted bySharkNinja Product Expert - 2 years ago
    Brand expert

Q: how many batteries does it come with

submitted by tom taylor - 2 years ago
  • A: Battery: 1 Non-Universal Lithium Ion, Required, Included

    submitted byLmurphy418 - 2 years ago
  • A: The Shark comes with one removable rechargeable battery.

    submitted bySharkNinja Product Expert - 2 years ago
    Brand expert

Q: Are attachments included

submitted by DJ - 23 days ago
  • A: The Shark Cordless Stick vacuum come with Straight Wand+Storage Clip, 8" Duster Crevice Tool Pet Multi Tool, Auto-Empty Charging dock 8" Duster Crevice Tool and the Pet- Multi tool in the box

    submitted bySharkNinja Product Expert - 18 days ago
    Brand expert

Q: Why would the hand held part of the vacuum start getting hot during use?

submitted by Zombie - 5 months ago
  • A: The handheld part of the Shark Clean & Empty may feel warm during use due to restricted airflow, dirty filters, or extended continuous use, as the motor is housed in that area. This is usually normal, but it should not become excessively hot. If it does, stop using the vacuum, let it cool, and check for blockages or clean the filters. If the issue continues, please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET.

    submitted bySharkNinja Product Expert - 5 months ago
    Brand expert

Q: There is a clear chamber on the handle part of the vacuum that is filled with dirt and is not connected to the cup filter or the cone filter .it is unreachable and I need some suggestions on how to empty this dirt 

submitted by Js - 5 months ago
  • A: That chamber is part of the cyclone/sealed airflow system and isn’t designed to be opened, so you can’t directly empty it; to clear buildup, try tapping the handle gently, running the vacuum briefly to pull debris through, or using compressed air (lightly) to dislodge it, but avoid opening the unit as it’s not user-serviceable.

    submitted bySharkNinja Product Expert - 5 months ago
    Brand expert

Q: How long is the cord for the base to plug it in? We have a high plug at about shoulder height where this would need to go.

submitted by Shopgirl ATL - 6 months ago
  • A: The Shark BU3521 auto‑empty base power cord is approximately 1.2 meters (about 4 feet) long. This length is designed for standard wall outlets, so if your outlet is positioned higher (around shoulder height), you may want to plan for the dock placement accordingly or use a suitable extension solution that meets electrical safety guidelines.

    submitted bySharkNinja Product Expert - 5 months ago
    Brand expert

Q: Does the floor head have anti tangle brush roll feature?

submitted by shr - 7 months ago
  • A: Yes, the Clean & Empty Cordless features a self‑cleaning brushroll designed to help prevent hair wrap and reduce tangling during use.

    submitted bySharkNinja Product Expert - 7 months ago
    Brand expert
WARNING:Cancer and Reproductive Harm—www.P65Warnings.ca.gov For more information, go to https://www.p65warnings.ca.gov/

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Guests are saying

The Shark Clean Empty Cordless Stick Vacuum is designed for convenience and efficiency, making it ideal for quick clean-ups around the house. Its lightweight design and automatic emptying feature enhance usability, while the vacuum's ability to transition between surfaces adds versatility. However, some guests have noted concerns about suction power and battery life, particularly for larger spaces. Overall, it offers a good balance of performance and ease of use for everyday cleaning tasks.
    Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
    3.9 out of 5 stars with 365 reviews
    37% would recommend
    48 recommendations
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    15 October, 2026

    Shark cordless clean and empty stick

    Battery life after a year is awful. Bought a back up battery and it is equally bad. I can only get a room or two done before it’s dead. Also the bottom canister is now open and needs manually shut every time you remove it from the charger. It doesn’t have great suction and over all a huge waste of money.
    Suzanne
    Did you find this review helpful?
    5 out of 5 stars
    14 October, 2026
    originally posted on sharkninja.ca
    Image

    Great 😊

    Great and easy to use. Got great power and value for money
    Benji
    Did you find this review helpful?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    10 October, 2026Verified purchase

    Recommend for pet owners and people who shed hair

    I had a generic cordless vacuum that had been used for quite a while (5+ years) and it stopped working. My particular vacuuming needs. I have a dog and my hair sheds so was looking for something that would be powerful enough to get everything. I like vacuuming in general but I hate emptying the container mid vacuum to keep going. It's dusty and messy and feels really gross when my hand gets caught in the crossfire. I started wearing disposable gloves when vacuuming because of it. All that friction in the process makes vacuuming less enjoyable. How this one measures up. I love it! It brings the joy back into vacuuming for me. lol. The areas that need vacuuming in my home are the living room, hallway, office, and bedroom. This can do the apartment in one go if you're doing a quick vacuum. When I first used it, the apartment was way overdue for a vacuum so I did max and multiple passes. That got me through like two spaces each before having to take a break and recharge. It also picks up SO MUCH DUST and tiny pet hairs. The self emptying into a separate container is also one of my favorite features. No more fussing with the vacuum and breathing it in and I can keep vacuuming with ease. photos are from vacuuming the office on max - one pass.
    rozee
    2 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    10 October, 2026Verified purchase

    Horrific dont do it

    If I can give this zero stars I would. The vacuum doesn’t suction, the dirt compartment stays open and will not close even after trying to jam it shut and this is the SECOND one I got (with warranty) to confirm the first one just wasn’t defective. If you care about your time and sanity DO NOT get this. You spend time vacuuming just to find crumbs everywhere again because of the dirt compartment always coming open
    1 reply from SharkNinja Product Expert team - 4 days ago
    Hi Sam, Thank you for taking the time to share your review. We're sorry to hear that you've had such a disappointing experience with the vacuum. We understand how frustrating it must be when the vacuum doesn't provide the suction you expect and the dirt compartment repeatedly opens during use, especially after receiving a replacement unit under warranty and experiencing the same issue again. We appreciate you bringing this to our attention, as reliability and ease of use are important parts of the overall customer experience. Your feedback is important to us and helps us improve both our products and overall customer experience. Please contact our support team on 1-877-581-7375 (Monday - Friday 9 am – 9 pm ET | Saturday 9 am – 6 pm ET), and we'll be happy to assist you further. Kind Regards, SharkNinja
    Sam
    1 guest found this review helpful. Did you?
    3 out of 5 stars
    Thumbs down graphic, would not recommend
    8 October, 2026Verified purchase

    Disappointed

    It was working great at first but less then a month it started to smell like burn and also heating up and out of nowhere it just stopped working.
    1 reply from SharkNinja Product Expert team - 8 days ago
    Hi Sonia, Thank you for your feedback. We're deeply unhappy to read the unit started giving off a burning smell, heating up, and then stopped working in less than a month. We can understand how frustrating that must be. What you're describing definitely doesn't sound normal, and we'd love to help get this resolved for you. Please reach out to us at 1-877-581-7375. We're available Monday-Friday, 9 AM-9 PM EST, and Saturday, 9 AM-5:30 PM EST. We'll be happy to walk you through some troubleshooting and, if needed, review your warranty options for a replacement where applicable. Kind regards, SharkNinja
    Sonia
    Did you find this review helpful?
    3 out of 5 stars
    6 October, 2026
    originally posted on sharkninja.ca
    Image

    Wish I didn’t buy it

    This vacuum is incredibly frustrating. I don’t understand how it has good reviews. That tube is constantly clogged and when I go to empty it half the time it doesn’t suction hard enough and I’m stuck with dirt dangling from the canister. The canister also doesn’t shut if you have sucked up anything metal such as a staple.
    1 reply from SharkNinja CA team - 7 days ago
    Hi there, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the Clean & Empty Cordless Stick Vacuum hasn't met your expectations. We understand how frustrating it must be to deal with frequent clogs and difficulties when emptying the canister, especially when you're expecting cleaning to be quick and hassle-free. We'd like the opportunity to look into this further and help get things working as they should. Please get in touch with our Customer Service team using the link below: https://support.sharkninja.ca/en-CA/contact-us Our team will be happy to take a closer look at the issues you've described and work with you to find the best solution. Thank you for bringing this to our attention, and we appreciate the opportunity to assist. Kind regards, SharkNinja CA
    monmon
    1 guest found this review helpful. Did you?
    1 out of 5 stars
    3 October, 2026Verified purchase

    Delivery was less -1 stars.

    First I went to the store to purchase this because .com said it was in stock, nope. I ordered it online, received notification it was damaged during shipment, delivery was delayed a day. Placed a nother order for same-day delivery- received a text from the Shipt driver- their counts are off and they don’t have it in stock so it was cancelled. .com gets delivered and this is what I get….. placed another online order and have to now wait 3-4 days and hope this one isn’t damaged. Can’t rate the vacuums bc I can’t use it.
    1 reply from SharkNinja Product Expert team - 14 days ago
    Hi Danielle, Thank you for taking the time to leave a review. We are sorry to hear about the difficulties you experienced while trying to receive your order. We understand how frustrating it must have been to encounter inventory discrepancies, shipment damage, delivery delays, and order cancellations before even having the opportunity to use the product. We appreciate you sharing your experience and understand that you are unable to evaluate the vacuum itself at this time. Your feedback regarding the ordering and delivery process is valuable, and we regret that your experience did not meet your expectations. Kind Regards, SharkNinja
    Danielle
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    1 October, 2026Verified purchase

    (no review title)

    Doesn’t even last a year
    1 reply from SharkNinja Product Expert team - 17 days ago
    Hi Reja, Thank you for taking the time to leave a review. We're sorry to hear that your Shark Clean & Empty Cordless Stick Vacuum did not last as long as you expected. We understand how disappointing and frustrating this must be, especially when you expect reliable performance from your vacuum. This is certainly not the experience we want for our customers. We would like the opportunity to learn more about what occurred and help troubleshoot the concern you've described. You can reach us at 1-877-581-7375. Live agent support is available Monday through Friday from 9:00 AM to 9:00 PM and Saturday from 9:00 AM to 6:00 PM. Kind Regards, SharkNinja
    Reja
    1 guest found this review helpful. Did you?
    5 out of 5 stars
    30 September, 2026
    originally posted on sharkninja.ca
    Image

    Obsessedddxd

    Okay love literally everything about this vacuum. Lightweight, my 5 year old loves using it ! Battery time …. Way better than my previous Dyson. Love that hair doesn’t get tangled in the brush roll. And okay the self empty …. Amazing. Great suction, got sooo much hair off my couch from my dog. 10/10
    Chantel.jwm
    1 guest found this review helpful. Did you?
    5 out of 5 stars
    24 September, 2026
    originally posted on sharkninja.com
    Image

    Love the Shark stick vacuum

    Love the Shart stock vacuum. It is lightweight. Easy to empty and has excellent suction.
    Deku
    Did you find this review helpful?
    1 out of 5 stars
    20 September, 2026
    originally posted on sharkninja.com
    Image

    Poor Suction & 15 min. Battery Life

    Poor suction & Battery Life. I have a split level home and this only last through 3 rooms. It also cannot suck spider webs from corners, or pick up items from crevices. I like the auto empty feature and it works as the back up vacuum, but for the price back up isn’t worth it. I use this for a quick clean up. Definitely doesn’t work as a way to keep carpets clean, and pull dirt from them. Very disappointing. I have many other Shark/Ninja products. But this one made me switch to Dyson for my choice in vacuums.
    1 reply from sharkninja team - 24 days ago
    Hello Kathi, Thank you for taking the time to share your feedback We're sorry to hear that you're experiencing issues with both suction performance and battery life. We understand how disappointing this must be, particularly when the vacuum is not cleaning as effectively as expected and is not lasting long enough to clean your home. We've linked the troubleshooting guide below, which includes steps that may help improve suction and battery performance. Please follow the guidance relevant to the issues you're experiencing. If the troubleshooting does not resolve the problem, you will be prompted at the end to complete a contact form. Once submitted, a member of our Customer Service team will review your case and assist you further via email. https://support.sharkninja.com/article/BU3000-BU3500-Series-Shark-Clean-Empty-Cordless-Stick-Vacuum-Auto-Empty-System-Troubleshooting-Guide?redirect=false Kind Regards, SharkNinja
    Kathigale
    2 guests found this review helpful. Did you?
    2 out of 5 stars
    18 September, 2026
    originally posted on sharkninja.ca
    Image

    Not enough battery for 1 floor, can't do dog hair

    I've had this for 6 months now, and I'm not a fan. Eco mode is useless, normal mode fails to detect my carpet and turn on the roller, so it's turbo all the time. That gives you less than 10 minutes, which isn't enough to clean one floor (~650 sq ft) without recharging. We have a dog, and it is incapable of sucking up dog hair. It mostly pushes it around into clumps. If you attack the clumps from several angles, you may be able to get some of them, some of the time. I prefer vacuums that just, yknow, suck things up the first go round. The roller also becomes very difficult to push around, seemingly at random. Constantly lifting and putting the vac back down to try and temporarily resolve this. Fine, some nice things: the docking is great, the weight is good, and it seems well built. It just sucks at sucking.
    1 reply from SharkNinja CA team - 18 days ago
    Hi Bryce, Thank you for taking the time to leave a review. We're pleased to hear that you like the docking system, lightweight design, and build quality of your Shark Clean & Empty Cordless Stick Vacuum. However, we're sorry to learn that the runtime, carpet detection, pet hair pickup performance, and maneuverability have not met your expectations. We understand how frustrating this can be, especially when cleaning up after pets and trying to complete a full floor cleaning session. To help maintain optimal performance, we recommend checking the floorhead and brushroll for any debris or hair build-up, ensuring the dust cup and filters are clean, and confirming that the vacuum is fully charged before use. If you're continuing to experience the concerns described in your review, please complete the troubleshooting steps for "My vacuum has no or low suction" using the link below: https://support.sharkninja.ca/en-CA/article/BU3000-BU3500-Series-Shark-Clean-Empty-Cordless-Stick-Vacuum-Auto-Empty-System-Troubleshooting-Guide-ca Kind Regards, SharkNinja CA
    brycekrispie
    1 guest found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    16 September, 2026Verified purchase

    (no review title)

    broke after 1 year of normal use. didn't love using it while it worked. it is lightweight and convenient, but the suction was noticeably worse than a typical shark vacuum. I wouldn't recommend it to anyone.
    1 reply from SharkNinja Product Expert team - 19 days ago
    Hi Sarah, Thank you for taking the time to leave a review. We're sorry to hear that your Shark Cordless vacuum stopped working after only a year of normal use and that the suction performance did not meet your expectations. We're glad to hear that you found the unit lightweight and convenient to use. We'd like the opportunity to help troubleshoot and work toward a resolution. Please contact our Customer Service team at 1-855-427-5127, available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, SharkNinja US
    Sarah
    1 guest found this review helpful. Did you?
    5 out of 5 stars
    12 September, 2026
    originally posted on sharkninja.com
    Image

    Unique vacuum!

    I love how lightweight this vacuum is and how well it picks up.
    Lightie
    Did you find this review helpful?
    5 out of 5 stars
    8 September, 2026
    originally posted on sharkninja.com
    Image

    Best purchase ever!

    I love my vacuum it makes my life easier no more killing my back sweeping the floor with a broom 🧹
    Arixoxo
    Did you find this review helpful?
    5 out of 5 stars
    7 September, 2026
    originally posted on sharkninja.ca
    Image

    Don’t think about it, just do it !!! No regrets

    Best vacuum ever !!! If you’re thinking about it, just do it ! It’s so light, I grab it now instead of my broom. The suction is amazing and it just handles so easily. Best purchase I’ve made !!!
    Nicole R
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    29 August, 2026Verified purchase

    2nd Shark vacuum that fails

    Fell once and broke.
    1 reply from SharkNinja Product Expert team - 2 months ago
    Hi Salmalyn, thank you for your review and feedback. We're disappointed to hear that your Shark Clean & Empty was damaged after a fall. We know how frustrating it can be when an unexpected accident affects a product you've come to rely on. We'd like the opportunity to provide product support to further look into this concern and explore any warranty options that may be available. Please contact our Customer Service Team at 1-855-427-5127, and we'd be happy to discuss the issue, review the available support options, and assist however we can. Kind regards, Shark Home
    Salmalyn
    Did you find this review helpful?
    5 out of 5 stars
    26 August, 2026
    originally posted on sharkninja.com
    Image

    Excellent Vacuum Cleaner

    This is an excellent vacuum. We love it's performance and the automatic emptying feature. Great suction, long battery life and roller that pet hair doesn't stick to.
    Straw
    Did you find this review helpful?
    1 out of 5 stars
    26 August, 2026
    originally posted on sharkninja.com
    Image

    Don’t waste your time

    I am on my 2nd replacement then when I got the newwst one from you guys I have called and emailed for almost a month because it also dosent charge or work and noone has gotten back to me
    1 reply from SharkNinja team - 1 month ago
    Hi there, Thank you for your feedback. It's truly disheartening to read you've had multiple replacements that wouldn't charge, and we can understand how frustrating that must have been, especially after spending weeks trying to get a response. After reviewing your recent interaction with us, we can see that a resolution has been reached. If you need any further support, please feel free to contact us using the link below. We're here to help. https://support.sharkninja.com/contact-us Kind regards, Shark Home
    Fishes
    Did you find this review helpful?
    3 out of 5 stars
    26 August, 2026
    originally posted on influenster.com
    Image

    It’s not terrible but I’ve used better!

    We’ve owned this vacuum for about 2 years. I find it to be good, not great! The suction isn’t the best, it doesn’t work well without the extension at all. Pick-up of dog hair on carpet is hard and the extension wand often gets clogged. Battery life doesn’t allow for whole house cleaning (we are 3BR/2BA home). Overall I think it’s midrange but you can do better!
    1 reply from SharkNinja team - 2 months ago
    Hi Stephanie, Thank you for taking the time to leave a review. We are sorry to hear that your vacuum has not fully met your expectations after two years of use. It's disappointing to hear that you've experienced difficulty removing dog hair from carpet, frequent clogs in the extension wand, and battery performance that doesn't allow you to clean your entire home on a single charge. Your feedback is valuable to us, and we'll be sure to share your comments with the appropriate teams as we continue to improve our products. For troubleshooting assistance or help optimizing your vacuum's performance, please use the link below. https://support.sharkninja.com/article/BU3000-BU3500-Series-Shark-Clean-Empty-Cordless-Stick-Vacuum-Auto-Empty-System-Troubleshooting-Guide?redirect=false Kind regards, Shark Home
    StephanieW
    Did you find this review helpful?

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