Roborock Q10 PF+ Cordless Vacuum and Mop 6.5" Cleaning Path Black
$259.99 reg $359.99
$100 off
In Stock
Eligible for registries and wish lists
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Guests are saying
The product has received mixed feedback from guests, with many praising its vacuuming and mopping capabilities, especially for homes with pets. Guests appreciate the ease of setup and the intelligent mapping feature, which allows for efficient cleaning. However, concerns have been raised about the reliability of the app, battery life, and the self-emptying function. Overall, it serves as a helpful tool for maintaining clean floors, but some guests have experienced issues that may affect long-term satisfaction.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.5 out of 5 stars with 130 reviews
44% would recommend
49 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
24 October, 2026Verified purchase
(no review title)
Works great after you get to switch to 2.4.
5 out of 5 stars
Thumbs up graphic, would recommend
11 October, 2026
(no review title)
Love!!! Made my life so much easier!!
5 out of 5 stars
9 October, 2026
originally posted on us.roborock.com
WORTH EVERY PENNY!!!!!
Would buy this vacuum over and over and over again! We upgraded from a Roomba vacuum that had no special features at all other than starting it from our phone and it could mop (poorly). I did some research and discovered this brand. As. A pet owner and a new mom with a house of mostly hard floor, this has been a game changer! I am able to spend less time cleaning up dog hair and crumbs before the baby gets to them and can choose to have it mop too. The suction on this is AMAZING, the navigation, auto emptying, noise level, and different settings from the app are so cool. We’ve had it maybe 2 months and I am still in awe everytime it cleans haha.
1 out of 5 stars
29 September, 2026Verified purchase
(no review title)
When i set it to clean a specific area it goes the opposite direction and the battery drain fast
From Roborock support team
Dear customer, I hope you have been doing well. We are sorry to hear that your machine is experiencing abnormal routing. We understand how disappointing it can be when the product does not meet your expectations, especially when you were looking forward to using it. To help you get the best experience, we kindly recommend you check that the LDS sensor and all sensors are clean and unobstructed, remove any film or stickers, inspect the brush and wheels for blockage or damage, and test the robot on a hard floor. If you need any assistance, kindly reach out to our dedicated customer service team via support-us@roborock.com or by phone at 1-855-960-4321. We would appreciate the opportunity to better understand your experience and do our best to provide appropriate support. Best regards, Roborock Customer Support Team
24 days ago
4 out of 5 stars
20 September, 2026Verified purchase
(no review title)
I am surprised at some of the reviews on here! I enjoy my robot and have had it for over a year now. It could do a better job vacuuming but does a great job for the price.
1 out of 5 stars
Thumbs down graphic, would not recommend
10 September, 2026Verified purchase
Not a fan
First few months this was great, it vacuumed well, it would auto dock and empty. Time went on, the app lost the house tracking, no big deal, it will re add it. Did it again, I stopped putting in the rooms. Now I am on a second roller for it, after 90 hours (the app says the original lasts 200 hours) and its not cleaning the hair from the roller. After every cleaning, I have to clean the brush roller, before it was almost never. I replaced the roller thinking that was the issue, it wasn't it did it again. Over the past 10 years, this is my third brand of vacuum and its by far the worst. I wish I took it back when I had the time.
From Roborock support team
Dear Customer, I hope you are doing well. We are sincerely sorry to hear that your machine is unable to save maps, and you have to manually clean the roller brush after each cleaning cycle. We understand how disappointing it can be when the product does not meet your expectations, especially when you were looking forward to using it. To help ensure the best experience, we kindly suggest that you clean the dustbin filter and replace it if needed, check whether anything is tangled around the main brush and both ends, make sure the main brush cover is installed properly, then gently tap the fan area as shown in the video and clean the fan intake after removing the dustbin. If you need any assistance, kindly reach out to our dedicated customer service team via support-us@roborock.com or by phone at 1-855-960-4321. We would appreciate the opportunity to better understand your experience and do our best to provide appropriate support. Best regards, Roborock Customer Care Team
1 month ago
1 out of 5 stars
Thumbs down graphic, would not recommend
9 September, 2026Verified purchase
(no review title)
This robot sucks. The “AI” tracking is abysmal and it constantly erases the map of my apartment even if nothing changes. It’s noisy which is fine but god is it useless
From Roborock support team
Dear Customer, I hope you are doing well. We are sorry to hear that your machine is unable to save maps and makes noise while cleaning.We understand how disappointing it can be when the product does not meet your expectations, especially when you were looking forward to using it. To help you get the best experience, we kindly suggest that you make sure Map Saving Mode is enabled, allow the robot to return to the dock automatically after mapping, and do not start the device from a location that is not shown on the map; otherwise, it may fail to position itself and create a new map. If you need any assistance, kindly reach out to our dedicated customer service team via support-us@roborock.com or by phone at 1-855-960-4321. We would appreciate the opportunity to better understand your experience and do our best to provide appropriate support. Best regards, Roborock Customer Care Team
1 month ago
1 out of 5 stars
7 September, 2026Verified purchase
Do not buy
Broke after a few months - don’t get it
From Roborock support team
Dear Customer, I hope you are doing well. We sincerely sorry to hear that your machine broke down after only a few months of use. We understand how disappointing it can be when the product does not meet your expectations, especially when you were looking forward to using it. To help ensure the best experience, we kindly suggest that you press and hold the Recharge button (the left/home button), then press the reset button next to the WiFi LED once with a pin. Keep holding the Recharge button until the power light blinks again and you hear the reset voice prompt, then release the button and wait about 5 minutes for the process to finish. If you need any assistance, kindly reach out to our dedicated customer service team via support-us@roborock.com or by phone at 1-855-960-4321. We would appreciate the opportunity to better understand your experience and do our best to provide appropriate support. Best regards, Roborock Customer Care Team
1 month ago
1 out of 5 stars
30 August, 2026Verified purchase
Can't review what I never received
I’d love to review this item only I never received it. FedEx lost the package and I’m waiting for them to pay me back.
From Roborock support team
Dear customer, I hope you have been doing well. We’re very sorry to hear that you have not received the package. We understand how disappointing it can be when your package does not arrive, especially when you were eagerly expecting to receive it. To help resolve this matter as quickly as possible, we kindly recommend contacting FedEx directly to verify the delivery details and submit a claim with FedEx for further assistance. If you need any assistance, kindly reach out to our dedicated customer service team via support-us@roborock.com or by phone at 1-855-960-4321. We would appreciate the opportunity to better understand your experience and do our best to provide appropriate support. Best regards, Roborock Customer Support Team
2 months ago
3 out of 5 stars
22 August, 2026Verified purchase
I love the idea of it...
I have owned this vacuum for 10 months. I have two golden retrievers and needed to vacuum daily, this vacuum has solved that problem and that is why it gets 3 stars. I would give it more but I question how long it will last. When I first got it, it vacuumed quietly, only being loud when emptying, but it has gotten very loud in the 10 months I’ve had it. The app is quirky. Somethings work well but other settings don’t. One example is, if I set it to empty mid run, it will not return to finish the run after first emptying. At about 6 months I had to replace the brush bar, which seems expected based on the bundles on another site for replacement bags that includes the brushes, filter, and mop cloth. Finally, the mop solution you have to buy separately is pretty decent for being basically like a swiffer wet but you have to replace it frequently, for me it’s every few days for an all hard surface house. But it leaves my floors shiny (you will still have to mop bigger messes). Overall thoughts: if you have pets that require daily vacuuming and this vacuum lasts a few years I think it is worth it.
5 out of 5 stars
Thumbs up graphic, would recommend
19 August, 2026Verified purchase
(no review title)
I have 2 dogs and the vacuum does an amazing job at cleaning my tile floors. I can walk around barefoot in my house on clean floors.
1 out of 5 stars
Thumbs down graphic, would not recommend
10 August, 2026Verified purchase
(no review title)
Stopped working less than a month later. Won’t stay connected.
From Roborock support team
Dear customer, I hope you are doing well. We’re sorry to hear that you’re having trouble connecting the product to the network. We understand how frustrating and disappointing it can be when the device cannot connect properly, especially when you were looking forward to using it. We kindly suggest checking the network settings, updating the firmware and app to the latest version, and following the recommended connection instructions. If the device still cannot connect to Wi-Fi, please make sure you are using a 2.4 GHz network, restart the device and router, and try reconnecting through the app. If you need any assistance, kindly reach out to our dedicated customer service team via support-us@roborock.com or by phone at 1-855-960-4321. We would apprreciate the opportunity to better understand your experience and do our best to provide appropriatte support. Best Regards, Roborock Customer Care Team
2 months ago
2 out of 5 stars
Thumbs down graphic, would not recommend
2 August, 2026Verified purchase
Lasted 8 months
Worked for about 8 months. We have 3 dogs and hair gets stuck in the mechanics of the machine. I clean it out with a fine tool, and vacuum the vacuum …. But the wheels no longer turn correctly. $400 for 8 months or work. Gets stuck on carpet transitions a lot. Water leaked twice.
From Roborock support team
Hi, we sincerely apologize for the frustration you have experienced with your machine. We understand how disappointing it must be that the product only worked for about 8 months, especially after your efforts to clean out the hair and maintain it carefully. We also understand your concerns regarding the wheels no longer turning properly, the machine getting stuck on carpet transitions, and the water leakage issue you encountered twice. This is certainly not the experience we want for our customers. To help resolve this as soon as possible, we kindly recommend contacting our customer service team via support-us@roborock.com or by phone at 1-855-960-4321. Our team will be happy to look into the issue further and work with you toward a satisfactory solution. We truly appreciate your patience and the opportunity to address this matter for you. Please do not hesitate to get in touch with us — we are here to help. Best regards, Roborock Support Team
3 months ago
2 out of 5 stars
25 July, 2026Verified purchase
Do Not Buy.
Literally the worst purchase of all time. Had for 7 months, only used about 10 times. Needs to remap everything every time. Today, it keeps saying the wheel is stuck - it’s not. There’s nothing in the visible areas. Tried to get to wheel mechanism, but you can’t without taking apart the entire thing.
From Roborock support team
Hi, we sincerely apologize for the inconvenience caused by the wheel-stuck issue with your machine. We deeply value your feedback and understand that your experience hasn't met your expectations-this is something we're committed to addressing. To resolve the issue promptly, it is suggested to reach out to our dedicated customer service team via support-us@roborock.com or by phone at 1-855-960-4321. Our team is ready to work closely with you to understand the problem and find a satisfactory solution. We truly appreciate your patience and would be grateful for the chance to make things right. Please don't hesitate to connect with us-we're here to help. Best Regards, Roborock Support Team
3 months ago
5 out of 5 stars
24 July, 2026
(no review title)
Rendszeresen használom a Roborockomat, és sokkal könnyebbé tette az otthonom tisztán tartását. Alaposan porszívózik, jól kikerüli a bútorokat, és rengeteg időt spórol nekem. Azt is nagyon szeretem, hogy az alkalmazáson keresztül is irányítható. Nagyon elégedett vagyok vele, és bátran ajánlom mindenkinek!
1 out of 5 stars
22 July, 2026Verified purchase
(no review title)
Not a good mop at all. It stops functioning all together within a few months. I have had all kinds of these and I thought this one would be good. So disappointed.
From Roborock support team
Hi We sincerely apologize for the inconvenience caused by the poor mopping performance of the machine. We deeply value your feedback and understand that your experience hasn't met your expectations-this is something we're committed to addressing. To resolve the issue promptly, it is suggested to reach out to our dedicated customer service team via support-us@roborock.com or byphone at 1-855-960-4321. Our team is ready to work closely with you to understand the problem and find a satisfactory solution. We truly appreciate your patience and would be grateful for the chance to make things right. Please don't hesitate to connect with us-we're here to help. Best Regards, Roborock Support Team
3 months ago
5 out of 5 stars
Thumbs up graphic, would recommend
16 July, 2026Verified purchase
(no review title)
I’ve been using this cordless vacuum and mop for a bit now. It mapped out my rooms incredibly fast, getting the whole layout down on the first run. Its stair recognition is spot on, so it never tries to dive off the edge. If it runs into chairs or stools, it doesn't just slam into them; it actually spots them and smoothly steers right around them.
1 out of 5 stars
Thumbs down graphic, would not recommend
16 July, 2026Verified purchase
Somehow more useless than a Roomba.
If you have any kind of furnature that might move an imperceptable fraction of an inch between mapping and cleaning (think chairs, or footstools, or the box from a new robot vacuum), this robot is not for you. I spent significant time using the mapping features to set things up, just for the robot to assume that it's been teleported to another planet and completely disregard the custom map when actually trying to clean. All it will do is leave the base, get confused, give up, and return to base. I didn't think anyone could best iRobot in making a more useless robot vacuum, but well done Roborock, you found the way. My previous Roomba took 7 hours to kinda clean one bedroom, but it did actually clean. One star because negative infinity stars is not an option.
From Roborock support team
Hi, We sincerely apologize for the inconvenience caused by the issues you've encountered with our product. We deeply value your feedback and understand that your experience hasn't met your expectations-this is something we're committed to addressing. To resolve the issue promptly, it is suggested to reach out to our dedicated customer service team via support-us@roborock.com or by phone at 1-855-960-4321. Our team is ready to work closely with you to understand the problem and find a satisfactory solution. We truly appreciate your patience and would be grateful for the chance to make things right. Please don't hesitate to connect with us-we're here to help. Best Regards, Roborock Support Team
3 months ago
5 out of 5 stars
Thumbs up graphic, would recommend
14 July, 2026Verified purchase
(no review title)
This isn’t our first Roborock, but it’s one of the newer versions, and it’s definitely a worthwhile upgrade. By far, this was the easiest Roborock we’ve ever connected to the app and wifi. the setup was simple and fast. The biggest improvement for me is the auto dust collection. It takes care of the one maintenance task I disliked the most, so I no longer have to empty the dustbin after every cleaning (you know what I’m talking about if you have long hair or fur babies at home) Another feature I really appreciate is that it can memorize multiple maps, which is perfect for homes like ours with more than one floor. I can simply move it between levels without having to remap everything.
1 out of 5 stars
Thumbs down graphic, would not recommend
10 July, 2026Verified purchase
Piece of JUNK
Piece of junk, and here's why: The auto-empty process starts normally, but cat hair and debris become tightly lodged around the dustbin outlet or suction opening. After the cycle finishes, nearly all of the debris remains inside the dustbin. This happens repeatedly and, in my experience, approximately nine out of ten times. Changing the auto-empty frequency, dividing the cleaning into multiple tasks, or creating additional schedules would not solve this problem. Those settings would only cause the robot to attempt auto-emptying more often, but the auto-empty mechanism itself would still fail because the opening becomes clogged. I regularly clean the dustbin and remove the blockage manually, but the same issue continues to occur. This appears to be a persistent performance or design problem rather than a settings issue. In addition, the robot does not notify me that the auto-empty cycle failed or that the dustbin remains full. As a result, it may continue cleaning while unable to collect debris properly, leaving clumps of cat hair and dirt throughout the floor. Customer Service was contacted, but they're not doing anything to help you solve your problem. Stay away.
From Roborock support team
Hi, We sincerely apologize for the inconvenience caused by the issues you’ve encountered with our product. We deeply value your feedback and understand that your experience hasn’t met your expectations—this is something we’re committed to addressing. To resolve the issue promptly, we kindly ask you to reach out to our dedicated customer service team via support-us@roborock.com or by phone at 1-855-960-4321. Our team is ready to work closely with you to understand the problem and find a satisfactory solution. We truly appreciate your patience and would be grateful for the chance to make things right. Please don’t hesitate to connect with us—we’re here to help. Best Regards, Roborock Support Team
3 months ago