Graco SmartSense Soothing Baby Bassinet - Luna: Canopy, Rocking Base, Folds for Easy Transport and Storage

A: It plugs into the wall

A: Thanks for your interest in our products! The SmartSense Soothingh Bassinet comes with an A/C Adapter. We hope rthis helps! Graco team

A: Thanks for reaching out! For a replacement a/c adapter , please contact Graco Consumer care for replacement parts. -Graco Team

A: Thanks for your interest in our products! Yes, the bassinet has a timer for the motion. If no additional crying is detected for 15 minutes, the motion, vibration, music, and sounds will gradually decrease over a 5-minute period. even after the motion stops, the Cry Detection mode remains active. The bassinet continues to listen for crying, as indicated by the illuminated baby face indicator. -Graco Team

A: Thank you for your interest in our products! The height of the SmartSense Soothing Baby Bassinet is not adjustable. We hope this helps! - The Graco Team

A: Thanks for your interest in our products! Cry detection can be turned off. Graco Team

A: Thanks for reaching out! The manual calls out STOP using this product when the infant begins to push up on hands and knees, weighs over 20 lb (9 kg) (approximately 5 months of age), or child’s head and feet simultaneously touch head and foot ends of bassinet mesh sides, whichever comes first. We hope this helps! Graco Team

A: Thanks for you interest in our products! It is normal to have some sound with rocking. However, satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue.Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us Thank you! Graco Team

A: Thanks for reaching out, and we're sorry to hear you're having issues! We recommend checking all the wires to ensure they are all connected properly. You can also unplug from the outlet for 10 seconds and plug it back in. If you are still having issues, we would be happy to see how we can help! Please reach out to our Consumer Care Team at 800-345-4109, M-F 9am-5pm EST. Thanks! -The Graco Team

A: Thanks for reaching out and we're sorry to hear you're missing a few things! Feel free to reach out to our Consumer Care Team at 800-345-4109, M-F 9am-5pm EST, so we can assist you further! -The Graco Team

A: Thanks for your interest in our products! If no additional cry is detected for 15 minutes, motion/vibration/music/sounds will gradually decrease to off over a 5 minute period, but detection will remain on and in listening mode (baby face illuminated).