Shark Detect Lift-Away Corded Upright Vacuum with Self-Cleaning Brushroll LA492 11" Cleaning Path Burgundy
$299.99 reg $379.99
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4.6 out of 5 stars with 151 reviews
2 out of 5 stars
3 April, 2026
originally posted on sharkninja.com
loved it but sad with the turn out:(
It hurts to say this because I absolutely love this vacuum it works great and has so many great features, I would not want any other vacuum but mine stopped working , We got this not long ago an abt two months or so in the bottom piece stopped working… it will not detect or sensor carpet an the light doesn’t work either it shuts off anytime I push the bottom piece down to vacuum, I’ve cleaned it an tried everything to fix it nothing has worked an I haven’t heard back from anyone for help :(
1 reply from SharkNinja team - 5 days ago
Hi there, Thank you for taking the time to share your experience with the Detect Upright Vacuum. We’re so glad to hear how much you’ve been loving the vacuum and its features, though we’re truly sorry the floor nozzle suddenly stopped working. That definitely isn’t the experience we want for you, especially with a unit that’s only a couple of months old. The issues you’re describing, the sensor not detecting carpet, the light not working, and the unit shutting off when you push the nozzle down, suggest something we’d really like to take a closer look at. We appreciate you already cleaning and trying to troubleshoot on your own, and we’re sorry you haven’t heard back yet. We’d love to help get this resolved for you as quickly as possible. When you get a moment, please reach out to us through our support page so we can assist you directly: https://support.sharkninja.com/contact-us Sincerely, Shark Home
4 out of 5 stars
2 April, 2026
originally posted on sharkninja.com
It's a WINNER!
I bought this a month ago and everyone in the household that uses it is extremely impressed with its exceptional suction. The auto detect function is nice not having to adjust each time you go across different flooring. The lift-away feature is easy to use and needed for the non-standard vacuuming including the accessories that came with it. FINALLY a vacuum that I don't need to clean the hair caught in the roller; it's self cleaning. This is the first having a deodorizer which is nice, although I don't know how long it lasts and the cost of replacements. My only CON for this vacuum is the electrical cord length needs to be longer. 30 ft would have been preferred to minimize the number of times I have to move to another electrical outlet. Out of 4 Sharks that I've owned, it's the best one yet!
5 out of 5 stars
2 April, 2026
originally posted on sharkninja.com
Awsome vacuum
Best vac ever for pet owners I have golden retrievers and they shed a lot and constatly.
5 out of 5 stars
1 April, 2026
originally posted on sharkninja.com
Great features
Love this vacuum. Really has the suction to clean well. Thank you.
5 out of 5 stars
19 March, 2026
Great vacuum!
We've had this vacuum for a year and a half now and have had no issues. We vacuum up pet hair etc. Love that you can use this on hardwood floor as well. And the hose! Omg Amaaaaazing suction! It's great for getting bugs in corners like pesky small spiders. I love this vacuum!
4 out of 5 stars
13 March, 2026
originally posted on sharkninja.com
So far, so good
The only complaint I have so far is that it does not pick up dust close to the baseboard. Suction is strong.
2 out of 5 stars
5 March, 2026
originally posted on sharkninja.com
Not happy
This is my 4th Shark vacuum purchase over the years. I really am satisfied with shark But with my last purchase of the shark lift away detect I have an issue with the cord. It is very very stiff and keeps it wound up position even when unwound so I am constantly tripping over it and fighting with it. None of my other sharks were like this. I wish I could take this one back.
1 reply from SharkNinja team - 1 month ago
Hi Jennifer, Thank you for taking the time to share this feedback with us. We’re really sorry to hear you’re experiencing issues with the cord on your Shark Detect Lift‑Away. We understand how frustrating it is when the cord feels stiff and gets in the way, especially when this hasn’t happened with your previous Shark vacuums. We can see that you previously reached out to our team. When you get a moment, please reply to the email we sent so we can continue assisting you. If you prefer, you can also reach out to us through the link below. https://support.sharkninja.com/contact-us Kind regards, Shark Clean
3 out of 5 stars
1 March, 2026
originally posted on sharkninja.com
Design flaw
I returned this item because you can't use the wand/pod to vacuum under furniture like my previous Shark liftaway vacuum.
1 reply from SharkNinja team - 1 month ago
Hi there, Thank you for taking the time to share this feedback with us. We’re truly sorry to hear the Shark Detect didn’t meet your needs when it comes to reaching under furniture. We understand how important that feature is, and we appreciate you letting us know. We’ll be sure to share this with our team. We hope you’ll consider choosing Shark again in the future. Kind regards, Shark Clean
1 out of 5 stars
23 February, 2026Verified purchase
(no review title)
Do not purchase this vacuum, you run over something that blocks the roller, it is impossible to remove the and fix. I have the special tools for the shark! So frustrating!!!!!!!!
1 reply from SharkNinja Product Expert team - 1 month ago
Hello Valeria, Thank you for taking the time to share this feedback with us. We understand how frustrating it must be when the brushroll becomes blocked and is difficult to clear, even when using the tools you already have. This definitely isn’t the experience we want for our customers. We’ll be sharing this information with our development team so they can review it for future improvements. In the meantime, we’d really like the opportunity to support you directly and ensure your vacuum is working exactly as it should. Please feel free to give us a call at 1‑855‑427‑5127, where one of our product specialists can walk you through the best steps to resolve this issue. We hope to regain your confidence in our brand. We're available Monday to Friday, 9 a.m.–9 p.m. ET, and Saturday, 9 a.m.–6 p.m. ET. Kind regards, Shark Clean
1 out of 5 stars
22 February, 2026Verified purchase
Broke in 2 months
After having two Dysons that had motors burn out after years of daily use, I finally decided to give Shark a try! It’s true what others say, the suction is awesome in this! But it does make vacuuming on some rugs really difficult because of it. It does not reach a lot of places like a Dyson can, the same “lift away” part runs into my coffee table, console tables, dining room chairs and TV consoles. Dysons are way more flexible and you don’t have to more anything around to vacuum, it’s not a huge deal but it’s just a new way of vacuuming! It’s more clunky for sure and the hose does not go far and it’s often causing the vacuum to just tip over all the time. Lastly, after only having it a little under two months, a horrible burnt smell started to come from it. We thought it was just the filter so we bought brand new filters and it was still happening. For the price, I’m just going to return this one and get my motor fixed on my Dyson! I really was hoping it would last longer!
1 reply from SharkNinja Product Expert team - 1 month ago
Hello Sara, Thank you so much for sharing your review. We're devastated to learn that you're experiencing a burning smell from your Shark Detect Vacuum. We understand the frustration that arises when navigating around furniture is difficult, the unit’s size is inconvenient, and the hose length results in the vacuum tipping over. We do value your feedback, and we'll pass this information onto our development team. Before a return, we do encourage you to give us a call at 1-855-427-5127, we'll confirm that your unit is working as it should to ensure a smooth and effortless cleaning experience. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We do hope we're able to restore your confidence in our brand. Kind regards, Shark Clean.
1 out of 5 stars
19 February, 2026
originally posted on sharkninja.com
Horrible don't buy it
I bought this, and it broke in a month. It just stopped turning on, and this has happened with a lot of there vaccums. I do not buy shark vacumms. I bought dyson and it works great. I have had it for six years now, and nothing has happened.
1 reply from SharkNinja team - 2 months ago
Hi there, Thank you for taking the time to leave a review. We’re devastated to hear that your vacuum stopped working after just a month. We understand how frustrating it must feel given your past experiences with other vacuums. We’d still like the opportunity to look into what happened here and see how we can help. Please reach out to us directly via the link below. https://support.sharkninja.com/contact-us Kind regards, Shark Clean
5 out of 5 stars
13 February, 2026
originally posted on sharkninja.com
Perfect for hard and carpet
This a vacuum is a little heavier than my last but very nice. Automatic feature is wonderful on both hard and carpet floors. No adjustment setting needed!
4 out of 5 stars
6 February, 2026
originally posted on sharkninja.com
(no review title)
I received this due to mine being recalled. The product over all is great, there's 2 issues I have, first one being that as soon a I used the attachment with the brush that's detachable it broke. It no longer hold a position it will just spin around and around and get you very frustrated so that tool has been useless since day one and that's one of the main tools I need. Next is the cord, the cord is stiff and will not what so ever loosen up and that's very annoying. But the over all power that it has is great
3 out of 5 stars
18 January, 2026
originally posted on sharkninja.com
New Vacuum
While using the tools the vacuum falls over. That never happened with my old one. Also, the vacuum hose does not reach for me to vacuum my stairs.
1 reply from SharkNinja team - 3 months ago
Hi there, Thank you for taking the time to leave a review. We’re truly unhappy to hear that your Shark is tipping over while using the accessories. We understand how frustrating this experience can be, and we want to help make things right. Please know that we will absolutely share your feedback regarding the hose length and its limited reach on stairs with our internal teams. If there’s anything we can do to further improve your experience, or if you’d like to share additional feedback, we’d love to hear from you. You’re always welcome to reach out to our Customer Care team at https://support.sharkninja.com/contact-us. Kind regards, Shark Clean NA.
4 out of 5 stars
16 January, 2026
originally posted on sharkninja.com
Good suction!
Seems to have good suction. Need to use it more to give a better review.
3 out of 5 stars
13 January, 2026
originally posted on sharkninja.com
Not worth it
The cord is very short and all ways in the way because it is stiff as well when floor to carpet sensor likes to switch to carpet when on tile or woodfloors the dust bin is supper small allin all not worth the money
1 reply from SharkNinja team - 3 months ago
Hi Jaxxbad, Thank you for taking the time to leave a review. We’re deeply unhappy that the Shark Detect Lift Away did not meet your expectations. We totally get how frustrating a short cord can be also when the unit is hard to push on carpet mode. This definitely isn’t the kind of experience we want you to have. If you'll like to speak with us us further, please visit the link below. https://support.sharkninja.com/contact-us Kind regards, Shark Clean US
5 out of 5 stars
15 December, 2025
originally posted on sharkninja.com
Great suction
This is the 4th Shark I've purchased. I used to be a Hoover fan, but once I started using Shark, I won't use anything else. You can't beat the suction power. I really like this one, but wish the hose and power cord were longer.
5 out of 5 stars
25 November, 2025
originally posted on sharkninja.com
Great vacuum!
Excellent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2 out of 5 stars
28 October, 2025
originally posted on sharkninja.com
Disappointing - Not a true lift away
I got this vacuum to replace the Shark vacuum I'd had for years after its motor went out. I loved the old vacuum and thought it was very versatile and it picked up all the dog hair and dirt from my floors. I thought this model would be even better because it has the power detect feature and the suction going forward and backwards. It does a good job of cleaning my floors, but I'm very disappointed that it's marketed as a "lift-away" vacuum but the lift-away feature is useless. On my old vacuum, the "pod" would come off of the pole and the head of the vacuum was still attached so I could vacuum under the bed, tables, etc. On this new model the "lift-away" just means the head of the vacuum detaches so you can't vacuum under anything. What's the point of that? I feel like Shark is misleading people with the false advertising in a blatant money grab. I've been using Shark products for many years and have always been pleased on their cleaning performance, but after this intentional misdirection to get people to spend more money, I think I'm going to have to start researching other companies and products.
1 reply from SharkNinja team - 5 months ago
Hello there, Thank you for taking the time to leave a review. We're really sorry to hear that the new vacuum didn’t meet your expectations, especially after having such a positive experience with your previous Shark model. We understand how important the lift-away feature is for cleaning under furniture, and it’s disappointing to hear that the design change has impacted its usefulness for you. We’d love to pass your feedback along to our product team — they rely on insights like yours to improve future designs. In the meantime, we kindly invite you to reach out to our team via phone at 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Shark Clean
2 out of 5 stars
7 October, 2025
originally posted on sharkninja.com
Lift Away = NO Vacuuming
What's the point of having a Lift Away feature if you CAN'T vacuum UNDER anything? Once the "pod" is separated, the vacuum head with the rollers is inoperable. My previous Shark vacuum at the same price point had this feature. Now it's only offered for the top of the line models. Ridiculous!
1 reply from SharkNinja team - 6 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that the Lift-Away feature didn’t meet your expectations, especially after having a previous Shark model that allowed you to vacuum under furniture more easily. We'll share your comments with our product team so they’re aware of how this change is affecting long-time users. We’re always working to improve our designs, and feedback like yours is incredibly valuable. Kind regards, Shark Clean