Icy Hot Max Pain Reliever No Mess Applicator with Lidocaine - 2.5oz
$9.99
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$7.19
was $8.19 New lower price
4.5 out of 5 stars with 714 ratings
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3.7 out of 5 stars with 459 reviews
quality: 1.71 out of 5
value: 1.65 out of 5
13% would recommend
60 recommendations
1 out of 5 stars
30 March, 2026
originally posted on Icy Hot
No Icy - No Hot!
I have used ICY HOT menthol for years and you get that immediate feeling it's working. I use this lidocaine roll on and there is nothing, no icy no hot. So I too, purchased a second bottle and the same thing? I don't know if it's the roll on or the product, but very very disappointing!
1 reply from Opella Consumer Care team - 4 days ago
We’re sorry to hear that your experience wasn’t what you hoped. We’d really like to learn more and see how we can help. Give us a call at 866-844-2798, option 1, or reach out to us here: https://www.opella.com/our-countries/en-us.
1 out of 5 stars
20 March, 2026Verified purchase
(no review title)
Not strong enough for me. Accidentally bought this one instead of menthol online. Not strong enough. Lidocaine patches doesn’t work for me either.
1 out of 5 stars
Thumbs down graphic, would not recommend
7 March, 2026Verified purchase
Rash/allergic reaction
Caused an itch where I applied it, eventually turned into this rash. Everywhere I applied it I got the rash, but because my pain was mostly on the shoulder/neck part (slept wrong) that’s where the rash is the worse.
1 out of 5 stars
5 March, 2026
originally posted on Icy Hot
Relief
Does not provide any pain relief whatsoever waste of my money
1 reply from Opella Consumer Care team - 29 days ago
Thank you for sharing your feedback. We’re sorry to hear about your experience and would love the opportunity to assist you. Please reach out to us at 866-844-2798, option 1, or visit this link to contact us: https://www.sanofimedicalinformation.com/s/submit-a-question?language=en_US&HCP=No&CN=US.
1 out of 5 stars
1 March, 2026
originally posted on Icy Hot
Horrible
Horrible, I tried shaking it up, storing upside down and moving the roller. Product doesn’t work just felt like I put water on my ache
1 reply from Opella Consumer Care team - 1 month ago
Thank you for sharing your feedback. We’re sorry to hear about your experience and would love the opportunity to assist you. Please reach out to us at 866-844-2798, option 1, or visit this link to contact us: https://www.sanofimedicalinformation.com/s/submit-a-question?language=en_US&HCP=No&CN=US.
1 out of 5 stars
21 January, 2026
originally posted on Icy Hot
Horrable
We have used icy hot for years the last 2 roll on we have bought havent done any thing. Didn't heat or cool. Nothing only bought the second one because we thought maybe it was just that one but no. So disappointed.
1 reply from Opella Consumer Care team - 2 months ago
Thank you for sharing your feedback. We’re sorry to hear about your experience and would love the opportunity to assist you. Please reach out to us at 866-844-2798, option 1, or visit this link to contact us: https://www.sanofimedicalinformation.com/s/submit-a-question?language=en_US&HCP=No&CN=US.
1 out of 5 stars
14 December, 2025Verified purchase
waste of money
does NOTHING! not a tingle or any sort of relief
1 out of 5 stars
13 December, 2025Verified purchase
A WASTE
Don’t waste your money. I’ve tried to make this work multiple times and feel literally NOTHING. Not even a little bit. It does not work. The tiger balm patches are way better! This should have 1 star overall.
5 out of 5 stars
Thumbs up graphic, would recommend
4 December, 2025Verified purchase
Amazing!
Works great!
1 out of 5 stars
13 November, 2025
originally posted on Icy Hot
Does not work
I have purchased the original Icy Hot roll on and it works amazing for my tired and sore muscles. This lidocaine based product does not work at all, not warm at all. It seems like it has no benefit for actual pain relief. I noticed others were disappointed as well.
1 reply from Opella Consumer Care team - 5 months ago
Thank you for sharing your feedback. We’re sorry to hear about your experience and would love the opportunity to assist you. Please reach out to us at 866-844-2798, option 1, or visit this link to contact us: https://www.sanofimedicalinformation.com/s/submit-a-question?language=en_US&HCP=No&CN=US.
1 out of 5 stars
Thumbs down graphic, would not recommend
31 October, 2025Verified purchase
Dont buy!
This does not work!
1 out of 5 stars
21 October, 2025Verified purchase
I did not receive the product
I did not receive these items when I picked up my product.
1 out of 5 stars
23 September, 2025
originally posted on Icy Hot
Burning
I bought this today and it was the first time using it. I was looking for some relief on my knee and back pain before seeing further help. After applying my back became warm and knees were cool which was pretty comfortable. After about an hour and a half I experienced extreme burning, especially on knees. After rinsing with cool water and trying to wash off the product it only led to more burning. My knees are now red and puffy.
1 reply from Opella Consumer Care team - 6 months ago
Thank you for sharing your feedback. We’re sorry to hear about your experience and would love the opportunity to assist you. Please reach out to us at 866-844-2798, option 1, or visit this link to contact us: https://www.sanofimedicalinformation.com/s/submit-a-question?language=en_US&HCP=No&CN=US.
1 out of 5 stars
22 August, 2025
originally posted on Icy Hot
very disappointing
I bought this a good while ago and i tried it a few times and it did absolutely nothing to the pain it felt like i just put some clear cream, i would like a refund please
1 reply from Opella Consumer Care team - 7 months ago
Thank you for sharing your feedback. We’re sorry to hear about your experience and would love the opportunity to assist you. Please reach out to us at 866-844-2798, option 1, or visit this link to contact us: https://www.sanofimedicalinformation.com/s/submit-a-question?language=en_US&HCP=No&CN=US.
1 out of 5 stars
17 July, 2025
originally posted on Icy Hot
DO NOT BUY =(
I saw the roller last week and bought one. I swear by the cream and patches, so I figured it would be nice to to throw in my bag to have for on the go use. Unfortunately, when I opened it up to use it this evening, it didn’t do anything. No icy or hot lol. It literally felt as though I just applied some sticky lotion. I even had my hubby roll some onto his arm and leg to make sure it wasn’t a me problem. Nope. This product absolutely doesn’t work. Really disappointed.
1 reply from Opella Consumer Care team - 9 months ago
We appreciate you sharing your experience with us, and we’re sorry it wasn’t a great one. If you’re open to it, we’d love to chat and see how we can make things right. You can call us at 866-844-2798, option 1, or contact us here: https://www.sanofimedicalinformation.com/s/submit-a-question?language=en_US&HCP=No&CN=US.
1 out of 5 stars
Thumbs down graphic, would not recommend
11 July, 2025
Does nothing
Literally no relief or numbing whatsoever. Bought it to avoid the greasy and strong smell of menthol but this was a waste of $10
1 out of 5 stars
9 July, 2025
originally posted on Icy Hot
Do not buy
Gave me the worst chemical burn. I was in severe pain from it and nothing helped I actually thought I needed to go to the emergency room. I’m already in pain obviously since I need to use it but now pain is so much worse in a different way. Do not buy and should be taken off the market! Just an unsafe product.
1 reply from Opella Consumer Care team - 9 months ago
Thank you for sharing your feedback. We’re sorry to hear about your experience and would love the opportunity to assist you. Please reach out to us at 866-844-2798, option 1, or visit this link to contact us: https://www.sanofimedicalinformation.com/s/submit-a-question?language=en_US&HCP=No&CN=US.
1 out of 5 stars
Thumbs down graphic, would not recommend
2 July, 2025
Dont waste your money
Product didn’t work at all. Like others have said, it dries quickly, but it does not do what it says it will do. No pain relief whatsoever. No icy or hot feeling. No feeling at all.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 June, 2025Verified purchase
Didn't Work
The idea of the product is good, the applicator works and the product does dry quickly. However, I feel like this didn’t work at all. I didn’t feel any relief, no numbing (not even a tingling) sensation, nor a warming/cooling feel.
3 out of 5 stars
Thumbs down graphic, would not recommend
24 June, 2025Verified purchase
Icy Hot Max Lidocaine
This was ok. I feel normal icy hot works better. Didn’t notice much of a difference with this roller. I did like how quickly it dried.