BISSELL SurfaceSense Pet Lift-Off - 3415: Multi-Surface Upright Vacuum Cleaner, Bagless, HEPA Filter, Tangle-Free Brush Roll
$259.99 when purchased online
Target Online store #3991
About this item
Highlights
- EVERY PURCHASE SAVES PETS™. BISSELL proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets.
- SURFACESENSE® TECHNOLOGY. Automatically transition from carpets to hard surfaces.
- LIFT-OFF® DETACHABLE POD. Easily switches from a powerful upright vacuum to a detachable, portable canister vacuum.
- SEALED HEPA ALLERGEN SYSTEM. Helps capture and hold dust and allergens from inside the vacuum so they don’t escape back into the air you breathe. May be helpful for pet owners and allergy sufferers.
- LED HEADLIGHTS. Illuminate dirt and pet hair wherever it's hiding.
- XL CAPACITY DIRT TANK. No need to clean your vacuum after you use it thanks to the Tangle-Free Brush Roll and a Hands-Free Empty Dirt Tank that empties with the push of a button.
- SWIVEL STEERING. Make vacuuming around furniture a breeze.
Description
BISSELL® SurfaceSense® Allergen Lift-Off® Pet vacuum uses advanced technology which offers you a quick, automatic and hands-free transition for optimal cleaning performance on any floor type. Plus, the Tangle-Free, Multi-Surface Brush Roll has stiff bristles for cleaning carpet and soft bristles for vacuuming hard floors, so it can pick up everything fromfine dust to larger debris. You can now easily switch from a powerful upright vacuum to a detachable, portable canister tonconveniently clean hard to reach areas, high and low. This machine helps capture and hold dust and allergens1 inside the vacuum so they don’t escape back into the air you breathe with our Sealed HEPA Allergen System. You can feel confident tackling any mess with this versatile vacuum, and when you buy a BISSELL® product, you help save pets, too. BISSELL proudly supports BISSELL Pet Foundation®
and its mission to help save homeless pets. We’re proud to design products that help make pet messes, odors and pet homelessness disappear.
1 from non-living sources.
and its mission to help save homeless pets. We’re proud to design products that help make pet messes, odors and pet homelessness disappear.
1 from non-living sources.
Dimensions (Overall): 44.65 Inches (H) x 11.93 Inches (W) x 12 Inches (D)
Weight: 15.5 Pounds
Features: Headlight, Detachable Canister, Filter, Carry Handle, Swivel Head, Tangle-Free Brush Roll, Multi-Cyclonic, Edge Cleaning, Quick-Release Wand
Capacity (Volume): 1 Liter
Cable/Cord Length: 27 Feet
Includes: Extension Wands, Pet Hair Tool, Brush and Crevice Tool
Number of Speeds: 2
Bag Type: Bagless
Cleaning Path Width: 13 Inches
Recommended Surface Application: Multi-Surface
Filter Type: HEPA
Hose Length: 63 Centimeter
Power Source: Electric
Battery: No Battery Used
Warranty: 5 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88378495
UPC: 011120266696
Item Number (DPCI): 329-00-7345
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 34.9 inches length x 13.4 inches width x 10.3 inches height
Estimated ship weight: 20 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: how many filters are on the machine, and are they reusable, or must they be replaced?
submitted by laura - 1 year ago
A: Hi Laura. This model comes with a washable pre-motor and a non-washable HEPA post-motor filter that should be replaced as needed.
submitted byAskBISSELL - 1 year agoBrand expert
Q: What does Dual Edge Cleaning mean? Does it clean well along the walls, or is there a gap that does not get vacuumed along the wall?
submitted by Sherry - 2 years ago
A: Hi Sherry. This vacuum doesn't feature edge brushes on the foot, but will vacuum along walls. It also has an upholstery hose and tools for along baseboards, stairs and above floor cleaning needs.
submitted byAskBISSELL - 2 years agoBrand expertA: It does pretty well if you go front to the wall. Better than any I've had before it. But it's not a feature per se.
submitted byAn dad - 2 years ago
Q: Can you use the brushroll in lift away mode? Or does it only work when the canister is attached?
submitted by Natasha - 1 month ago
A: Hi Natasha. For the BISSELL SurfaceSense Pet Lift-Off (model 3415), the brush roll does not operate in Lift-Off (canister) mode. The motorized brush roll is only powered when the vacuum is in its full upright mode with the canister attached. If you're using the Lift-Off mode for stairs or upholstery, suction will still work through the hose and tools, but the brush roll won't spin.
submitted byAskBISSELL - 1 month agoBrand expert
Q: What is the sound level (how many decibls) of this machine?
submitted by Concerned about hearing - 2 months ago
A: The BISSELL SurfaceSense Pet Lift-Off 3415 operates at a sound level of approximately 75 decibels. This is comparable to the noise level of a typical vacuum cleaner.
submitted byAskBISSELL - 2 months agoBrand expert
Q: why does it havve a high pitched whine when operating
submitted by Poor Quality waterpik - 6 months ago
A: We'd be happy to troubleshoot this sound with you and get you back to cleaning. Please reach out to us at 1-800-237-7691.
submitted byAskBISSELL - 6 months agoBrand expert
Q: How many watts is the motor on this vacume
submitted by sueta - 8 months ago
A: Hi Sueta. This vacuum should be used with 120V outlet. Sorry, we don't have information on watts of the motor to provide.
submitted byAskBISSELL - 8 months agoBrand expert
Q: Can the brushroll be turned off?
submitted by ST - 8 months ago
A: This model doesn't have a brush roll on/off switch.
submitted byAskBISSELL - 8 months agoBrand expert
Q: Is this vacuum self propelled?
submitted by Lori - 10 months ago
A: Hi Lori. No, we don't have any self-propelled vacuum cleaners. This model is easy to push when used on the right height setting.
submitted byAskBISSELL - 10 months agoBrand expert
Q: Is the brush roll removeable?
submitted by mhs - 1 year ago
A: Yes, here is a helpful video: https://support.bissell.com/app/answers/detail/a_id/6397
submitted byAskBISSELL - 1 year agoBrand expert
Q: How long is the cord?
submitted by dlehman - 2 years ago
A: The cord on this model is 27 ft.
submitted byAskBISSELL - 2 years agoBrand expert
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Guests are saying
This vacuum has received mixed reviews. Guests appreciate its powerful suction, HEPA filter, and lift-off feature for hard-to-reach areas. However, some have experienced issues with the roller and sensor, especially on high-pile carpets and with pet hair. The vacuum is lightweight and has useful LED lights, but some guests found it difficult to maneuver and maintain.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 424 reviews
55% would recommend
43 recommendations
I would buy this vacuum again
5 out of 5 stars
Cheryl - 12 days ago
originally posted on BISSELL Homecare
Use it for all my vacuuming needs - carpet, upholstery, walls. Very impressed with performance
Nope
1 out of 5 stars
Jessica - 23 days ago
originally posted on BISSELL Homecare
I hated this vacuum from the moment I got it. I’ve had this vacuum for just under 2 years and the motor randomly blew. Yes I performed regular maintenance on the machine. The vacuum never had good suction- it’s always been sub par. Lots of dirt and fur left behind- always had to go over the same spot multiple times. It also never vacuumed the edges of the floor near the wall or furniture- crevice tool was needed along every edge of every surface in order to get debris. Honestly relieved it broke, because now I have to get a new vacuum. I chucked it in the trash without hesitation even though I am under warranty. Even if they replaced it I wouldn’t be happy. No idea why this vacuum has so many good reviews.
1 reply from BISSELL Consumer Care team - 22 days ago
Hi Jessica – we’re sorry to hear the SurfaceSense® vacuum didn’t meet your expectations. It’s disappointing to hear about the motor issue and performance concerns, especially after regular maintenance. Even though you’ve moved on, we’d still appreciate the chance to learn more. If you're open to it, feel free to reach out at support.bissell.com. Thanks for your honest feedback—it helps us improve.
Very nice vacuum
5 out of 5 stars
Thumbs up graphic, would recommend
jtm972 - 1 month ago, Verified purchaser
Nice vacuum. I like that there are only 2 attachments that attach to vacuum. Easy to use. Good suction. I like multi surface feature. Only complaint is 25’ power cord.
I WANT to love this....
3 out of 5 stars
toomuchfur - 1 month ago
originally posted on BISSELL Homecare
I want to be in love with this vacuum. It cleans well! My gripe is that the brush stops spinning when you switch modes (using the tools or going handheld) and will not start spinning again after you go back to standing vacuum mode. I have to turn the vacuum off for hours for it to start spinning the brush again.
1 reply from BISSELL Consumer Care team - 1 month ago
Thanks for your review—we’re glad to hear it’s cleaning well, but we understand how frustrating the brush roll issue must be. What you’re describing may be related to the vacuum’s internal safety system, which can temporarily disable the brush roll if it detects a jam or overheating. Turning the vacuum off for a while can reset it, but it shouldn’t happen frequently. We’d love to help troubleshoot this further and make sure everything’s working as it should. Please reach out to us at support.bissell.com so we can assist.
Not good for dog hair.
1 out of 5 stars
Thumbs down graphic, would not recommend
Danni - 1 month ago, Verified purchaser
The one ly thing I liked was that is very quiet, but it doesn't work good. Not for floor or pets.
Love it so much I bought 2!
5 out of 5 stars
Thumbs up graphic, would recommend
V - 2 months ago, Verified purchaser
Replaced really old vacuum with this and can't believe how much it sucks! ;P Seriously though I love the easy features and and common sense it was made with. The cord is long, and it's super easy to empty. I really appreciate the onboard attachments, but the light is probably my favorite feature. I can see every strand of dog hair so it all gets cleaned up. It's so much lighter than my old vacuum. I ordered another one after having it for a month and it be the upstairs maid.
I would definitely recommend this to a friend.
5 out of 5 stars
- 2 months ago
originally posted on BISSELL Homecare
[This review was collected as part of a promotion.] This sweeper is awesome covers all our surfaces. Carpet, hardwood, and good on our furniture too. It really picks up pet dander from our cat!!!
Ok, but doesn't live up to cost
3 out of 5 stars
SR - 3 months ago, Verified purchaser
The hand type vac does not work on furniture like I had hoped. The suction switch is easily bummed and hard to stay controlled at times.
I'll only buy Bissell from now on.
5 out of 5 stars
- 4 months ago
originally posted on BISSELL Homecare
[This review was collected as part of a promotion.] Most amazing vacuum! I vacuumed with my regular vacuum first then used my Bissell... omg! I'm pretty sure I vacuumed up enough cat hair to make 2 more cats!! And before I used it the white carpet looked very clean.. this vacuum showed me it wasn't. Bless Bissell!!
I am continually buying new Bissell vacuums. 2 yr maximum pe
5 out of 5 stars
- 4 months ago
originally posted on BISSELL Homecare
[This review was collected as part of a promotion.] Use to keep up with dust, dirt , dog tumbleweeds!!
HORRIBLE!
1 out of 5 stars
Thumbs down graphic, would not recommend
Unhappy buyer - 4 months ago, Verified purchaser
Suction is horrible!!! Does NOT pick up pet hair!! So disappointed!
Would buy it again
5 out of 5 stars
- 4 months ago
originally posted on BISSELL Homecare
[This review was collected as part of a promotion.] Very good machine works well. Very glad I bought it
Definitely Buy
5 out of 5 stars
- 4 months ago
originally posted on BISSELL Homecare
[This review was collected as part of a promotion.] Love my new pet allergen vacuum. Works great. Light weight. Easy to maneuver.
Nice vacuum for the money, works nicely on multi-surfaces.
4 out of 5 stars
- 5 months ago
originally posted on BISSELL Homecare
[This review was collected as part of a promotion.] Great for floors with different surfaces, rug to hardwood flooring etc.Vacuum has good suction and is not too heavy. Picks up dog hair well. Wish it had a longer cord ..
I did buy this product again, we have two.
4 out of 5 stars
- 5 months ago
originally posted on BISSELL Homecare
[This review was collected as part of a promotion.] We have two of these 3418 vacuums... one for the upper level of the house, one for the lower level. This is a good product but there are a couple of issues. First when compared to our older 2817 vacuum, the hose is too short even though this is a Lift Off type vacuum. It makes it difficult to use at short distances from the machine without the vacuum turning over unless you lift it off, which is not always convenient for quick clean-up. Next the Pivot Turbo Brush does not clean the steps or furniture anywhere near as well as the older Turbo Eraser type attachment. Also the Pivot Brush does not work well at angles...it needs to be used flat to the carpet. We may have to consider buying a new Turbo Eraser attachment if they are still available.
Do Not Buy For Thicker Carpets
1 out of 5 stars
- 5 months ago
originally posted on BISSELL Homecare
Bought this for my wife for Christmas 2024. Bought the entire matching line-up for her as a great surprise, carpet steam cleaner, spot steam cleaner, multi surface steam cleaner and vacuum. To our surprise, this vacuum does not work on thicker rugs and def not on shag rugs. Our older model from 10yrs ago worked great on all areas. Never an issue. Thought the same would be true for this model. Well I was wrong! I don't know if it had a brush on/off switch, would correct the problem but we can't vacuum for more than 15 seconds before the leds flash and the brush stops on our area rug. Nothing is stuck on the roller. It just can't handle thick area rugs/ carpets. Very disappointed as we like the more mature color way and how the black and rose champagne stands out over a Joker inspired color scheme.
1 reply from bissellpwr team - 5 months ago
Sorry you're having this issue. Please try turning the brush roll off when using it on high pile rugs. Our Consumer Care team is always available to assist you at support.bissell.com.
Great Gift!!
5 out of 5 stars
- 6 months ago
originally posted on BISSELL Homecare
[This review was collected as part of a promotion.] Got this as a Christmas gift for my dad to replace his old Bissel. I didn't know you could fall in love with a vacuum but I was proven wrong. We have four cats and this has cleaned better than any other vacuum we've ever had. We did have a minor issue where we were sent the wrong product and the customer service helped me within seconds on Christmas Day! Great product, great company. #sweepstakes
Would Recommend to Anyone with Pets
5 out of 5 stars
- 6 months ago
originally posted on BISSELL Homecare
[This review was collected as part of a promotion.] Cleans well and is very quiet. Works perfect for pet hair as it claims. I had a minor issue regarding purchasing it online but customer service solved it within minutes ON CHRISTMAS DAY! #sweepstakes
Poor quality, not worth the frustration
1 out of 5 stars
- 6 months ago
originally posted on BISSELL Homecare
I owned a previous year model and only replaced it because a part broke and it would stand on its own. I replaced it with the upgraded version of what I had (with lift off feature being new) because the old one worked so well. This one is sub par. The wheels squeak, the handle pops when you pull the unit towards you, the plug fits loose in all outlets (constantly unplugs), and the suction is terrible. My animals aren't shedding less, the unit picks up half the hair. Wish I hadn't thrown out the packaging in my excitement, is return it- instead this month old unit getting donated and I'm switching brands.
1 reply from bissellpwr team - 6 months ago
Oh no, Sadie! We're sorry to hear you're not pleased with the vacuum. You have a warranty with BISSELL and we're here to help get you back to cleaning at support.bissell.com.
Poor design and suction.
1 out of 5 stars
- 6 months ago
originally posted on BISSELL Homecare
The crevice tool is awkward to use since you need to use the entire hose extension as well. The pickup wasn't great and the floor sense feature is pretty much useless.
1 reply from bissellpwr team - 6 months ago
Thanks for your feedback as we are always looking to improve our products. If we can help with your machine, please don't hesitate to contact us directly in the future at support.bissell.com.