Bose QuietComfort Wireless Noise Cancelling Bluetooth Earbuds - White Smoke
$179.99
ColorWhite Smoke
In Stock
Eligible for registries and wish lists
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About this item
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Guests are saying
The Bose QuietComfort earbuds offer an impressive sound experience with excellent noise cancellation, making them ideal for immersive listening in various environments. Guests appreciate their comfort and the intuitive touch controls, although some have faced connectivity issues and fit challenges. The earbuds are well-suited for long listening sessions, whether at home, during workouts, or while traveling. Overall, they provide a premium audio experience that many guests find worth the investment.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.2 out of 5 stars with 1248 reviews
55% would recommend
140 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
5 June, 2026Verified purchase
(no review title)
they are completly new, not even a week since I buy it, and it already has conection problems.
1 out of 5 stars
5 June, 2026Verified purchase
(no review title)
Terrible sound
1 out of 5 stars
2 June, 2026Verified purchase
(no review title)
Awful they worked for 6 months and broke
2 out of 5 stars
Thumbs down graphic, would not recommend
25 May, 2026Verified purchase
Not comfortable
Sound is great, style is great, I love the function of tapping the sensor plate compared to AirPods. Downs: I kept losing connectivity and after wearing them for 30 minutes my ears would hurt. I followed everything recommended by Bose and other people to help with the comfort and nothing work (even after trying everything again 24 hour later), I don’t like that I need an app on my phone to setup the functions. I feel like they should be programmed along with the “hey headphones” function…I really don’t like that. Im just gonna try soundcore, Sony, and/or other companies.
1 reply from Bose Support team - 9 days ago
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the sound quality, style, and the tap sensor functionality compared to other earbuds. We’re sorry to learn about the connectivity issues and discomfort you experienced after extended use. We understand how important comfort and reliability are, and we appreciate that you tried the recommended adjustments without success. Regarding the app requirement, we designed it to give users more customization and control, but we recognize that not everyone prefers this setup. Your comments about comfort, connectivity, and app functionality are valuable, and we’ll make sure they are shared with our product team. We truly appreciate your honesty and the opportunity to improve. To assist you further, please refer to the support links below for guidance with your Bose QuietComfort Earbuds. Sound Quality: https://bose.life/4u8KJy7 Connectivity: https://bose.life/4u3DgAc Gem - Bose Customer Support
2 out of 5 stars
Thumbs down graphic, would not recommend
24 May, 2026Verified purchase
Not worth the money
It disconnects from phone constantly
1 reply from Bose Support team - 10 days ago
Hi there, thank you for sharing your feedback with us. We’re sorry to hear that your Bose QuietComfort Earbuds are disconnecting from your phone frequently. Bluetooth disconnections can happen for several reasons, including moving too far from the paired device, since Bluetooth typically works within about 30 feet, or interference from nearby devices such as Wi‑Fi routers and microwaves. Outdated drivers or firmware may also cause instability, while power‑saving settings can limit Bluetooth performance. Pairing with multiple devices at once or rare hardware faults can lead to repeated drops. Environmental factors, such as crowded areas with many wireless signals, and mismatched Bluetooth versions may further contribute to connection issues. To improve stability, we recommend keeping devices close, updating firmware and software, disabling battery saver mode, disconnecting unused pairings, and restarting both devices to clear temporary glitches. Here’s a helpful troubleshooting guide that walks through steps to resolve disconnection issues. (https://bose.life/4fdUmaY) Jelyn - Bose Customer Support
2 out of 5 stars
22 May, 2026
originally posted on bose.com

none
great sound for 3 days, now its crackly. needs fixing!!!
1 reply from Customer Support team - 16 days ago
Hey there! Thank you for your feedback, and we’re sorry to hear that you experienced an issue with your Bose QuietComfort Earbuds. Our QuietComfort Earbuds offer iconic audio, renowned noise cancellation, and a long‑lasting battery, all in a compact, durable package that’s powerful yet practical. The issue you’re having might be due to the equalizer settings not being properly adjusted, so please make sure the bass and treble levels are not set too high or too low, both in your phone settings and in the app. A reset might also help resolve the problem. For detailed troubleshooting steps, please refer to our troubleshooting guide here: https://bose.life/4f1Rjm6 If the issue persists after following these steps, our support team will be happy to assist you further. https://bose.life/contactus We hope this helps get everything back on track, so you can fully enjoy your Bose QuietComfort Earbuds. Sophie - Customer Support
1 out of 5 stars
21 May, 2026
originally posted on bose.com

Not happy
These are not noise canceling. I lost my previous pair and I thought these would be a good replacement.
1 reply from Customer Support team - 17 days ago
Hi there, thank you for sharing your thoughts. The Bose QuietComfort Earbuds deliver hi‑fidelity audio, legendary noise-cancelling, water and sweat resistance, long‑lasting battery life, a secure and comfortable fit, multipoint connectivity, and intuitive controls right at your fingertips. You can also customize your experience through the Bose QCE app. If you’re experiencing issues with noise cancellation, the settings can be adjusted in the app according to your preference, allowing you to tailor the performance to your needs. Here’s a helpful guide that can walk you through the customization process. https://bose.life/4doSue8 Jelyn - Customer Support
4 out of 5 stars
20 May, 2026
originally posted on bose.com

Great Sound Quality
[This review was collected as part of a promotion.] Received this as a gift and love it. Appreciated being able to customize the controls on the Bose app. Charges very quickly and I didn't even realize it can be charged wirelessly. May not be the best for running but great for everyday listening.
2 out of 5 stars
20 May, 2026
originally posted on bose.com

Disappointed
Disappointed in the quality. The case is flimsy. They cut out frequently for no apparent reason. Will be returning them.
1 reply from Customer Support team - 18 days ago
Hi Vickie, thank you for bringing this to our attention, we’re here to help. The Bose QuietComfort Earbuds are designed to deliver our iconic audio performance, and we regret that this hasn’t been your experience so far. To help, we’d recommend checking out our support article here: https://bose.life/4vkCaBl And we’d like to learn more about the issue you’re experiencing with the charging case of your Bose QuietComfort Earbuds, so we can better assist you. Please don't hesitate to contact our customer support team, so we can assist you further: https://bose.life/48FSWlb, we’d love to help ensure everything goes smoothly for you. Klariss – Customer Support
4 out of 5 stars
14 May, 2026
originally posted on bose.com

she love them
ok I brought these for my daughter and she cant stop saying positive dadte about these buds she love all of it love how they dont feel like they're in her ear and also how they dont fall out well designed according to her I'm just the dad buying for his daughter
5 out of 5 stars
13 May, 2026
(no review title)
They’re awesome!!!
1 out of 5 stars
Thumbs down graphic, would not recommend
10 May, 2026Verified purchase
So disappointed
Sound quality is OK, but they are a royal pain to get paired with anything. App is slow and clunky. Overall, not worth the inflated price.
1 reply from Bose Support team - 26 days ago
Thank you for sharing your experience with the Bose QuietComfort Earbuds. We truly appreciate your feedback, and we’re thrilled to hear that you’re enjoying the sound quality, as delivering an exceptional listening experience is very important to us. We also appreciate you sharing your experience with pairing and the app performance. This is not the experience we aim to provide, and we would be more than happy to take this opportunity to assist you. To better help you, here is the link where you can check the troubleshooting steps that will help resolve your concerns: https://bose.life/4u8cI1G Cedrick - Bose Customer Support
5 out of 5 stars
10 May, 2026
originally posted on bose.com

Brilliant noise cancellation mode.
I eventually bought these with some trepidation but was delighted to discover that the noise cancellation was what I had hoped. It is so much better than I expected.
3 out of 5 stars
10 May, 2026
originally posted on bose.com

Don't fit properly
I don't like their fit. I have tried all the different pieces to make them fit my air properly.They tend to just pull out.I really don't like them
1 reply from Customer Support team - 28 days ago
Hi, thank you for sharing your feedback on the Bose QuietComfort Earbuds. We understand how important a secure and comfortable fit is, and we’d love to help you get the best performance from your product. A proper fit is key to both comfort and audio quality. The earbuds include multiple ear tip sizes, and experimenting with different options can often improve stability. We also recommend following the steps in our online support guide, which provides detailed tips on wearing and adjusting your earbuds to achieve the best fit. You can view the guide here: https://bose.life/4tXHSbL We hope these steps help you find the right fit so you can continue enjoying the premium sound experience of your Bose QuietComfort Earbuds. Rein - Customer Support
2 out of 5 stars
8 May, 2026
originally posted on bose.com

Not happy ... buy Apple or off brand
I was hoping to love my Bose earbuds, but I am very disappointed. The sound is not Bose spectacular, the ear fit is terrible, they constantly fall out, they won't pair with the app/ Bluetooth, the Bose app malfunctions.
1 reply from Customer Support team - 30 days ago
Hi, thank you for sharing your feedback on the Bose QuietComfort Earbuds. We’re truly sorry to hear that the sound quality, fit, and app experience haven’t met your expectations. We’d love to help you get the best performance from your earbuds. A proper fit plays a key role in both comfort and audio quality. The earbuds come with multiple ear tip sizes, and trying different options can often improve stability and sound. In addition, we recommend following the steps outlined in our online guide, which provides detailed tips and troubleshooting steps that may help with the Bluetooth and app issues. You can view the guide here: https://bose.life/3QVecO1 With the right settings and proper connection, we’re confident you’ll experience smoother app performance and more reliable Bluetooth pairing, allowing you to enjoy the premium audio experience Bose is known for. Rein - Customer Support
5 out of 5 stars
7 May, 2026
originally posted on bose.com

The greatest of all.
[This review was collected as part of a promotion.] It's everywhere as always: the Bose WOW experience!
5 out of 5 stars
7 May, 2026
originally posted on bose.com

EARBUDS
GREAT PRODUCT THESE EARBUDS ARE WITH EXCELLENT SOUND AND EASY WEAR ON THE EARS
1 out of 5 stars
6 May, 2026Verified purchase
(no review title)
sound quality was good but always gave me connection issues and then my right one stopped working even when fully charged
1 reply from Bose Support team - 11 days ago
Hi Reese, thank you for sharing your experience with the QuietComfort Earbuds. We’re glad to hear you enjoyed the sound quality, but we’re sorry to learn about the connection issues and that your right earbud stopped working. To help restore your earbuds to optimal performance, please try the following troubleshooting guides: Dropped Bluetooth connection: https://bose.life/3S5Yi3J No audio in one earbud: https://bose.life/43zsoPE Daisy - Bose Customer Support
1 out of 5 stars
6 May, 2026
originally posted on bose.com

I don’t have them
I don’t have them, so I cannot do no review they were stolen they won and you won’t replace them
5 out of 5 stars
5 May, 2026
originally posted on bose.com

Bose earbuds
These are one of the best earbuds I’ve ever had. They are comfortable and the noise cancelling is amazing. There are other features on there which are quite impressive too.