ITouch Air 5 Pro Smartwatch - Black
$59.99
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3.3 out of 5 stars with 3 reviews
quality: 1 out of 5
value: 1 out of 5
0% would recommend
1 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
2 July, 2026Verified purchase
The charger is not work
It is bad itouch Air 5
1 reply from iTouch Team team - 1 month ago
Hi, Maria! I'm sorry to hear about the charger not working. Rest assured, I'm here to help. To get started, let's determine whether the problem is with the charger itself or with the watch. We strongly recommend connecting your charger to an indirect source of power, like the USB port of an active (not idle or in sleep mode) laptop or computer. Make sure that the charging pins are properly aligned and engaged with the metal contacts on the back of the watch. Check the contacts on the back of your watch for any dirt or debris and check the charging pins to be sure they are not bent or damaged. To address this, please visit the following links to learn more about how to initially charge the device: https://tinyurl.com/yme343aw and https://tinyurl.com/mr49yctc. Email us at reviews@itouchwearables.com for more help.