Coop Sleep Goods Original Adjustable Pillow, Queen Size Bed Pillows for Sleeping, Cross Cut Memory Foam - Medium Firm Back, Stomach & Side Sleeper

A: Please contact Coop Home Goods customer service so they can assist.

A: You can reach out to the support team who would be able to assist further.

A: Please reach out to the manufacturer.

A: Hi there! 😊 For the Original Adjustable Pillow: • Queen: 19" × 29" • King: 19" × 35" Both sizes are adjustable in loft using removable memory foam fill. — Coop Home Goods Team

A: Hi Vern! 😊 For the Coop Original Pillow, we recommend removing the cover and washing it regularly. The outer cover is machine washable — simply wash in cold water on a gentle cycle and tumble dry low. The entire pillow (with the fill inside) can also be machine-washed occasionally. Just make sure the zipper is fully closed, wash cold on a delicate cycle, and dry thoroughly on low heat until completely dry. To keep your pillow in great condition, we typically suggest washing the full pillow only about once or twice per year, while washing the cover more frequently as needed. Hope this helps! Let us know if you have any other questions. — Coop Home Goods Team

A: Hi there! 😊 Some customers may notice a light “new foam” scent when first opening the pillow. This is normal and comes from the fresh memory foam materials, which are CertiPUR-US® certified and tested for low emissions. The scent typically fades within a few hours to a few days. To help it dissipate faster, we recommend letting the pillow air out in a well-ventilated room before use. — Coop Home Goods Team

A: Hi Claudi! 😊 Yes — the pillow includes a removable, machine-washable zippered cover designed specifically for the pillow. — Coop Home Goods Team

A: Yes it does sink over time but usually after a few years, the good thing about this memory foam is that it is completely washable so you can throw it into a wash. You can also replace the foam inside the pillow so when it does sink you don't have to buy a whole new pillow, just the filling.

A: The original was created to be a customisable alternative to the normal, every day, pillow. While the Eden was created for the hot sleepers, who required a pillow that is always cool and doesn't need to be flipped. Both pillows contain different fills.