Downy Cool Cotton HE Compatible Rinse & Refresh Laundry Odor Remover and Fabric Softener - 25.5 fl oz
$6.99 ($0.27/fluid ounce)
Size25.5 fl oz
In Stock
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- $12.99($0.27/fluid ounce)Coupon: $3 off4.6 out of 5 stars with 1267 ratings
- $12.99($0.27/fluid ounce)Coupon: $3 off4.6 out of 5 stars with 737 ratings
- $12.99($0.27/fluid ounce)Coupon: $3 off4.7 out of 5 stars with 273 ratings
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- $12.99($0.27/fluid ounce)Coupon: $3 off4.7 out of 5 stars with 273 ratings
- $12.99($0.27/fluid ounce)Coupon: $3 off4.6 out of 5 stars with 737 ratings
- $12.99($0.27/fluid ounce)Coupon: $3 off4.6 out of 5 stars with 1267 ratings
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Guests are saying
This laundry additive is praised for its effectiveness in removing odors and leaving clothes smelling fresh. Many guests appreciate its pleasant scent and ability to refresh fabrics without leaving residue. However, concerns about the bottle design and leakage have been noted, which can detract from the overall experience. Despite these issues, guests find it a valuable addition to their laundry routine, especially for sports and workout clothes.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 2297 reviews
quality: 3.93 out of 5
scent: 4.15 out of 5
value: 3.66 out of 5
68% would recommend
268 recommendations
1 out of 5 stars
14 May, 2026Verified purchase
Spills Super Easily!!!
The shape of this container with no handle is so impractical when you consider how easily it can slip from your hands. Furthermore, the kind of cap it has can easily fall open after a fall and spill the contents everywhere which is annoying considering the price. I will probably go back to Lysol laundry sanitizers, since they are more secure.
1 reply from Downy team - 6 days ago
Thank you for sharing your experience regarding the Downy Rinse Cool Cotton Fabric Softener. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 688-7638 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.
5 out of 5 stars
6 May, 2026Verified purchase
(no review title)
I like this stuff even more than the Downey beads. Especially when you’re trying to get rid of odors, like dog blankets and stronger odors like that.
3 out of 5 stars
3 May, 2026
Decent product, terrible packaging
Seems to help get clothes rinsed better. I just hate the bottle. It gets slippery because it leaks. The cap is absolute garbage. Just look at all the reviews about people receiving it leaked or bottle missing some. If they fix the packaging, it's a solid product.
1 reply from Downy team - 8 days ago
We're really sorry to hear you had this experience with our Downy Cool Cotton HE Compatible Rinse Out Odor, Christine. It must upsetting that the bottle design was not of your liking. We appreciate you providing us with this feedback and positive comments on it, but this is definitely not the type of experience we want you to go through. A lot of research goes into our bottle design and we strive to get the best quality for our consumers. We know that at times, there can be some occasional damage to our bottles during shipping. Our bottles are designed to withstand a certain amount of wear and tear. Even so, plastic packaging may become damaged or break if it's dropped, especially if it lands on a seam or corner. We’ll make sure we share what’s happening so that we can continue to improve our designs. Please feel free to contact us at (800) 688-7638 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Downy.
5 out of 5 stars
Thumbs up graphic, would recommend
29 April, 2026Verified purchase
(no review title)
Effective | especially for clothes with lingering odors or used for sporting activities. Works great!
5 out of 5 stars
Thumbs up graphic, would recommend
26 April, 2026Verified purchase
(no review title)
love it use it in ever wash
5 out of 5 stars
26 April, 2026Verified purchase
(no review title)
smells good
5 out of 5 stars
25 April, 2026Verified purchase
(no review title)
works well
1 out of 5 stars
25 April, 2026
originally posted on downy.com
Can't get the smell out!!!!
I had a horrible reaction to the fragrance/fragrance carrier in this stuff. I've rewashed everything multiple times; the smell is still there and has now spread to other items via the washing machine/dryer. Ridiculous that it won't come out. If you're going to make a "long lasting scent" you need to make a product that strips it out.I rated this 1 star - it's was bumped up to 2 stars
1 reply from Customer Care team - 23 days ago
Hello Dear Consumer. We hope you're doin great. Thanks for taking the time to leave your review. We’re very sorry about your experience. We understand how upsetting something like this can be. Please know, safety is our top priority, all our products are thoroughly evaluated to be safe when used as directed and this isn’t what we would expect. Please contact us at (800) 688-7638 so we can learn more.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 April, 2026Verified purchase
Ruined clothing
This product absolutely ruined some of my clothes. One pair of sweats and four shirts to be exact. It was specifically the fabrics there were black. It left them completely discolored with patches all over the fabric. I followed the directions as they were printed on the back. I would not recommend this at all!
1 reply from Downy team - 23 days ago
Hi Amanda! Thank you for sharing your experience with Downy Out Odor Cool Cotton Scent. We are very sorry to hear that you encountered discoloration on your black clothing after using the product. We understand how disappointing this must be, especially when following the usage instructions carefully. Downy Rinse Out Odor is designed as a low-pH rinse-added product that uses organic acid (citric acid) to help remove residues that cause malodor on fabrics over time. It is formulated to be safe for whites and colors, including sensitive skin and children's clothing, and is intended to be used in place of fabric softener in the rinse cycle. However, we take quality and customer satisfaction very seriously, and your feedback is important to us. To better understand what happened and to assist you further, we kindly ask that you contact our service team at (800) 688-7638. We would like to look into this matter closely and work with you to find a satisfactory resolution. Thank you for bringing this to our attention, and we appreciate your patience as we address your concerns.
5 out of 5 stars
Thumbs up graphic, would recommend
20 April, 2026
(no review title)
Second bottle and my family is addicted! Great product and it smells SO good!
5 out of 5 stars
20 April, 2026Verified purchase
NOT FABRIC Softner Folks!
FYI; This is a fabric rinse to remove odors from within the fabric and soften water. This is NOT a Fabric Softener!! FYI: Remove Cap to pullout Inner Ring and then you have a SPOUT…you don’t pour by removing lid and pouring with big mouth opening ! Also, you cannot use with a Fabric Softener but you can add Scent Booster Beads if you are looking for fragrance in your clothes.
5 out of 5 stars
Thumbs up graphic, would recommend
18 April, 2026Verified purchase
Amazinggggg
It truly makes my clothes smell so much fresher. I’m so upset I waited this long to try this. The scent lasts long and no residue is left.
5 out of 5 stars
Thumbs up graphic, would recommend
11 April, 2026Verified purchase
Game Changer!
This is what you’re missing to keep your clothes smelling great. Worked great on my works clothes. We’ve tried many things and this is the one product to keep the smell for the longest!
1 out of 5 stars
11 April, 2026Verified purchase
(no review title)
Never received product. Disputed and the representative told me they could only reimburse me $2 under what I paid because that’s what it was valued. The product is great but Target is scamming people.
5 out of 5 stars
Thumbs up graphic, would recommend
8 April, 2026Verified purchase
(no review title)
Changed my laundry game. Love every one of the many scents that Downy makes.
5 out of 5 stars
Thumbs up graphic, would recommend
30 March, 2026Verified purchase
(no review title)
Great product so expensive but last long because you don’t have to use so much
5 out of 5 stars
Thumbs up graphic, would recommend
28 March, 2026Verified purchase
Odor Remover
I like the scent and also really helps with odor on cloths
1 out of 5 stars
Thumbs down graphic, would not recommend
23 March, 2026Verified purchase
Fails to make smelly pet and exercise laundry smell better
This product is a big fail. It does not make my pet bedding or exercise laundry smell any better than if I didn't use it all. Another massive waste of plastic in our environment.
1 reply from Downy team - 2 months ago
We're so sorry to hear you had this experience with our Downy Rinse & Refresh Liquid Laundry Additive - Cool Cotton. It must upsetting that the liquid was not so effective for you. This is definitely not the type of experience we want you to go through. So, please ensure that fabric rinse is added during the machine's rinse cycle—not the wash cycle—by using the softener drawer or the center agitator. Some machines require pressing a 'fabric softener' button to activate this cycle, and for stubborn odors that won’t come out in a normal wash, try soaking the items for one to two hours in a solution of Tide Hygienic Clean or Tide Oxi Liquid, rinse out, and water before running a regular wash cycle. Sustainable thinking is present in everything we do. We work each day to create innovative and sustainable products that people love, without trade-offs in price or performance. We see sustainability as a responsibility and a business opportunity -- reducing our environmental footprint is not only good for the business, it's also good for the planet. Please contact us at (800) 688-7638 so we can hear more about this situation. Your satisfaction is highly important for us at Downy.
5 out of 5 stars
Thumbs up graphic, would recommend
17 March, 2026Verified purchase
smells/works amazing
leave my clothes smelling amazing
5 out of 5 stars
Thumbs up graphic, would recommend
4 March, 2026Verified purchase
Laundry savior
I really like this laundry additive! I always thought products like these were a joke, but I feel like this actually works. I had ran out of it, and oh boy, could I tell a difference in our clothing, especially my husband’s and teenager’s shirts. I won’t run out of it again!