Pantene Pro-V Anti Frizz Hair Mousse for Curly Hair - 6.6oz

Thank you for taking the time to share your feedback about our Pantene Pro-V Soft Curls Shaping Mousse. We're truly sorry to hear that it left your curls feeling frizzy. Please know that our goal is to create products that deliver the results you expect, and we regret that this wasn’t your experience. We will definitely pass your comments along to our Quality Assurance Team and the wider Pantene crew. It might help to know that frizz can often be caused by improper conditioning. Make sure to leave your conditioner in for at least five minutes before rinsing, and be generous with it on the ends of your hair, as they tend to miss out on the natural oils from your scalp. You might also want to consider switching to a richer conditioner or adding a conditioning treatment to your weekly routine. Your satisfaction is incredibly important to us, and we’d love to hear more about your experience. When you have a moment, please feel free to give us a call at (800) 945-7768 or reach out via our Contact Us page on our website.

Thank you for getting in touch about our Pantene Soft Curls Shaping Mousse. We value your loyalty and are sorry to hear that you are unsatisfied with the change. Please know that your comments have been heard and will be reported to the appropriate people on our team. We hate to see you go from our Pantene family and hope you return to us soon. If there's ever more that you'd like to share with us, please write to us through our Contact Us page.

We appreciate you taking the time to leave this review. We're sorry to read that you didn't get the moisture you expected when using the Pantene Soft Curls Shaping Mousse, and it may help to know that what you've described is typically due to not using the correct version for your hair type or your hair not getting enough moisture. We recommend using a richer conditioner and/or a conditioning treatment 2-3 times a week, using more conditioner on the ends of your hair, leaving the conditioner on your hair for up to 5 minutes, and/or using a leave in conditioner instead of one you rinse out to help retain moisture in your hair. Feel free to send us an email from our Contact Us page, or give us a call at (800) 945-7768 for further assistance.

Thank you for sharing your feedback on the Pantene Soft Curls Shaping Mousse. We're sorry to read that you aren't happy with the changes made to the formula and our intentions weren't to disappoint you. We periodically make changes to our products to keep loyal consumers like you happy thanks to feedback, and sometimes we change them as a result of the way products and/or ingredients are regulated or perceived. In this case, the changes we made to this mousse were a result of ensuring quality and freshness, while maintaining the styling and hold benefits you get from our mousse. We would love to assist you further, so feel free to send us an email from our Contact Us page, or give us a call at (800) 945-7768 for additional assistance.

We truly appreciate your loyalty to Pantene, and thank you for taking the time to leave this review about the experience you had with the Pantene Soft Curls Shaping Mousse. It may help to know that hair can look frizzy or dry if it is not conditioned enough, or if you aren't using the correct product for your hair type. To prevent this from occurring in the future, we recommend using a richer conditioner, using a leave in conditioner instead of one you leave out, leaving the conditioner on your hair for up to 5 minutes, and/or using a conditioning treatment 2-3 times a week. Using more conditioner on the ends of your hair can also help reduce frizz. Feel free to send us an email from our Contact Us page, or give us a call at (800) 945-7768 for further assistance.