Shark Matrix Self Empty Robot Vacuum for Carpets & Hardfloors with Self-Cleaning Brushroll - RV2310AE: Smart Mapping, Pet Hair, Rechargeable
$349.99 sale price when purchased online
$499.99 list price
Target Online store #3991
About this item
Highlights
- Matrix Clean uses a precision grid taking multiple passes over debris leaving no spots missed.
- Incredible suction captures dirt and debris on carpets and hardwood floors.
- Self-empties after each clean into a bagless base that holds up to 45 days of dirt and debris.
- Self-Cleaning Brushroll is perfect for pet hair and is anti-hair wrap.
- Precision home mapping accurately maps during day or night with 360° LiDAR vision.
- Detects and avoids objects within its path intelligently moving around them.
- The robot recharges and resumes when needed picking up cleaning where it left off.
- In the SharkClean® app you can schedule cleans target rooms and spots with Matrix Clean.
- Convenient hands free cleaning with Google Assistant or Alexa.
Description
The Shark Matrix Self-Emptying Robot Vacuum features exclusive Matrix Clean and Precision Home Mapping with incredible suction power. Easily tackles multiple floor types - carpets and hardwood floors and perfect for pet hair. The robot vacuum empties itself into a bagless, self-emptying base that holds up to 45 days of dirt and debris.
Dimensions (Overall): 4.19 Inches (H) x 13.39 Inches (W) x 13.39 Inches (D)
Weight: 13.23 Pounds
Features: Self-Emptying, Self-Cleaning Brushroll, Non-Stop Suction, Rechargeable, Pet Hair Pick-Up, Smart Mapping
Capacity (Volume): .2 Quart
Electronics Condition: New
Cable/Cord Length: 5.5 Feet
Includes: Charging Base
Wattage Required: 35.3 Watts
Number of Speeds: 1
Bag Type: Bagless
Cleaning Path Width: 5.5 Inches
Recommended Surface Application: Carpet, Hardwood, Multi-Surface, Hard Floor
Filter Type: Foam
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88070988
UPC: 622356601771
Item Number (DPCI): 329-00-8444
Origin: Imported
WARNING: Cancer and Reproductive Harm—www.P65Warnings.ca.gov www.p65warnings.ca.gov
Shipping details
Estimated ship dimensions: 17.1 inches length x 15.2 inches width x 10.8 inches height
Estimated ship weight: 17.95 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Does the wifi network (that is connected to the Shark Matrix AV2310AE and iPhone Shark app) have to provide a connection to the internet?
submitted by JimP - 2 years ago
A: What is the difference between the Matrix, Normal, Eco, and Max levels of clean?
submitted bySs - 2 months agoA: The internet isn't required to run the device. When you get ine, you can unbox it, plug it in until fully charged, then press "clean", and it will! All without having connected to the internet.
submitted byCmpen - 1 year agoA: This can be used without Wi-Fi and the app; however, you won't be able to use the map feature, schedule cleanings, change suction power, etc.
submitted bySharkNinja Product Expert - 10 months agoBrand expert
Q: What is the sucking power the pa
submitted by Di - 2 months ago
A: The Matrix robot features a motor with 35.3 watts and 14.4 volts.
submitted bySharkNinja Product Expert - 2 months agoBrand expert
Q: how long is the warranty?
submitted by mockey - 2 months ago
A: The Shark Matrix Self-Empty Robot Vacuum comes with a 1-year limited warranty covering defects in materials and workmanship.
submitted bySharkNinja Product Expert - 2 months agoBrand expert
Q: What is the PA SUCTION POWER ON THIS MODEL?
submitted by Mila - 3 months ago
A: This vacuum provides exceptional performance and strong suction.
submitted bySharkNinja Product Expert - 3 months agoBrand expert
Q: Does this also work on tile?
submitted by Z - 5 months ago
A: Yes, this robot vacuum works on tile as well as carpets and other hard floor surfaces.
submitted bySharkNinja Product Expert - 5 months agoBrand expert
Q: Can it easily the threshold between rooms? And from hardwood floor to high pile carpet?
submitted by AVett - 5 months ago
A: Yes, the technology of this robot will help it identify the type of flooring and carpet and adjust its suction performance.
submitted bySharkNinja Product Expert - 5 months agoBrand expert
Q: How do you empty the base if it has no bags?
submitted by TomClark - 8 months ago
A: Our Shark Self Empty Robot vacuums are equipped with a dust bin inside the empty base which is detachable for you to empty it.
submitted bySharkNinja Product Expert - 7 months agoBrand expert
Q: If a one story house, how many sq feet will it map & vacuum? Will it get the living, dining kitchen plus three bedrooms and bathrooms?
submitted by AP in Radford - 9 months ago
A: It will map all rooms on a single level.
submitted bySharkNinja Product Expert - 9 months agoBrand expert
Q: Does it detect pet hair balls/puke? Is there any replacement guarantee if it smears it all over floor/carpet?
submitted by Kristen - 9 months ago
A: The unit will not detect pet hair balls or puke. If the unit sucks the puke it will cause a damage and the warranty will not be valid.
submitted bySharkNinja Product Expert - 8 months agoBrand expert
Q: Does it has mop or only vacuum
submitted by Sun - 9 months ago
A: This Shark is designed for vacuuming and does not include a mopping feature.
submitted bySharkNinja Product Expert - 8 months agoBrand expert
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Guests are saying
The Shark Matrix robotic vacuum has garnered mixed feedback from guests, with many praising its ability to pick up pet hair and its self-emptying feature. Guests appreciate its efficient cleaning pattern and ease of use, making it a great choice for busy households. However, some guests have reported issues with battery life and mapping accuracy, which can affect its performance in larger spaces. Overall, it offers a convenient solution for maintaining clean floors, especially in homes with pets.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 368 reviews
50% would recommend
67 recommendations
Terrible machine
1 out of 5 stars
Thumbs down graphic, would not recommend
Mom - 2 days ago
Does not have good suction and will not pick up dog hair on carpet. After having it for a year and a half it will not clean my whole house as mapped. I have reset it several times and remapped our house and still not cleaning the whole house. Will clean only part of a room and then start recharging when it has 90% battery life left. Not worth the money at all, I would NOT recommend the Shark Matrix.
Best vacuum
5 out of 5 stars
Clean Latiffa - 7 days ago
originally posted on sharkninja.com
I love my robot shark vacuum!! It saves so much time since I do not have vacuum. I love the fact that it vacuums under my bed! I love that I can set a schedule and not have to worry.
Shark not so good
1 out of 5 stars
Thumbs down graphic, would not recommend
Matrix - 12 days ago, Verified purchaser
It wouldn't connect bluetooth. And very noisy.
1 reply from SharkNinja Product Expert team - 6 days ago
Hello, Thank you for taking the time to leave a review. We truly empathize with your disappointment concerning your Matrix robot with a self-empty base not achieving full connectivity with the SharkClean app, as well as the loud noise it is producing. The performance of your product does not appear to be as expected; we want to ensure it operates correctly. Please contact us at 1 800 668 9600 so we can assist you with this matter. Kind regards, Shark Clean
Not worth the price
3 out of 5 stars
Thumbs down graphic, would not recommend
Shark Matrix - 14 days ago
We got it on sale which is nice I wouldn’t have bought it for $500. It works okay it doesn’t do a good job on corners. It’s very loud and easily gets its brush stuck on things. I usually have to pick up the floor in order to run a cycle although they advertise you don’t need to. Definitely not worth $500 I can do a better job just hand vacuuming and get it done much faster.
1 reply from SharkNinja Product Expert team - 10 days ago
Hi dear customer, Thank you for sharing your experience with the Shark Matrix Self-Empty Robot Vacuum. We're glad you were able to take advantage of a promotion, though we’re sorry to hear that the performance, especially around corners and with brush obstructions, has not met your expectations. We understand how important it is for a robot vacuum to be both efficient and low-maintenance. Your feedback is valuable and will be passed along to our product team as we continue improving our technology. If you'd like assistance optimizing the vacuum’s performance or have any questions, our dedicated Robot Support team is available at 1-800-668-9600. Kind regards, Shark Clean
Robot vacuum
3 out of 5 stars
So so good - 14 days ago
originally posted on sharkninja.com
I couldn’t get it to learn my house plan. I redid the floor plan 5 times and moved the room diagram. I gave up. I wish it had 2 brushes not just 1.
1 reply from SharkNinja team - 13 days ago
Hello there, Thank you for taking the time to leave a review. We're so sorry to hear that you're having trouble with you Shark Matrix mapping your home. We kindly invite you to reach out to our Customer Service team at 1-855-427-5127.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean
so far so good!
5 out of 5 stars
MaddieO - 21 days ago
originally posted on sharkninja.com
This is our second self emptying vacuum robot from Shark. So far so good! It's smart and gets the job done! our last one was a great quality and worked for a full 5yrs! Hoping to get the same out of this new one.
Ok. But wouldn't buy another Shark robot
3 out of 5 stars
Thumbs down graphic, would not recommend
spNY - 1 month ago, Verified purchaser
I have had mine for 15 months. Seems to work OK but now I am having major issues with connectivity. Tried deleting the robot on the app and adding a new one and it will not connect. I can only use it manually using the buttons on the robot. I cannot use the app any longer. Be sure you clean the filters and empty the garbage bin frequently. If not if will smell bad. Especially if you’re using this for pet hair.
1 reply from SharkNinja Product Expert team - 1 month ago
Hi dear customer, Thank you for sharing your experience with the Shark Matrix Self-Empty Robot Vacuum. We’re glad to hear it has been performing well overall, but we understand how frustrating connectivity issues can be, especially when you're relying on the app for full functionality. It’s helpful to know you’ve already attempted to remove and re-add the robot in the app. Since the issue persists, we’d like to assist you further to restore app functionality. Please give our dedicated robot support team a call at 1-888-228-5531. They’ll be able to guide you through more advanced troubleshooting steps. We also appreciate your note about regular maintenance. Keeping the filters and bin clean is essential, especially when dealing with pet hair, and we’re grateful you’ve shared that tip for others. Kind regards, Shark Clean
na
2 out of 5 stars
naaa - 1 month ago
originally posted on sharkninja.com
this unit is very noisy and does not hold a battery charge past 20 minutes
1 reply from SharkNinja team - 1 month ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that your Shark Robot is having trouble holding a charge. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
not so hot
3 out of 5 stars
Jo Jo - 1 month ago
originally posted on sharkninja.com
I have not been able to use the robot, The battery will not charge. The light is green. When I call the 888 number I get nowhere . The photo will not go thru I called 2 times.. So I am stuck. Fix it, so I can use it.
1 reply from SharkNinja team - 1 month ago
Hello, Thank you for taking the time to leave a review. We're sorry to hear about the trouble you’re having with your robot vacuum. We completely understand how frustrating it must be to have a new product that won’t charge, especially after trying to get help by phone without success. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
The best suction level of all brands!
5 out of 5 stars
lynn - 1 month ago
originally posted on sharkninja.com
I absolutely LOVE this robot vacuum. I have had other brands and the suction level on the Shark is far superior to the others (I've tried Eufy and Roomba). The battery life is exceptional. I will admit, I found the mapping set up to be a little more difficult than my former Roomba, but getting it "close" to right is worth the exceptional cleaning level. The Matrix is more quiet than the other robots as well. Run, don't walk to get this or another Shark Robot Vacuum!
No room selection on schedule feature
1 out of 5 stars
Colleen - 1 month ago
originally posted on sharkninja.com
The app does not allow me to select certain rooms for a schedule. The schedule feature only allows you to schedule the entire house or nothing, unless you want to set ‘no go’ rooms, which isn’t something I want to alter every day. My map is set, my rooms are labeled, so this simple feature should be there. I would do the entire house, but the battery won’t last and it has to go back and re-charge for 3 hours. I’m not happy with the purchase and may return it.
1 reply from SharkNinja team - 1 month ago
Hello Colleen, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Shark Matrix Self-Empty Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean
TBD
2 out of 5 stars
Notnecessarilyafan - 2 months ago
originally posted on sharkninja.com
So far, it's doing its job- that being said, this is the second replacement robot I've recieved. I got the original for Christmas. I got the first replacement the end of February, and now this one. Ask me how it's doing at the end of August.
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your Shark Matrix Self-Empty Robot Vacuum. We will absolutely share the feedback you’ve provided with the relevant teams for review. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127. Kind regards, Shark Clean
Don't Buy One
1 out of 5 stars
Thumbs down graphic, would not recommend
Do Not Buy - 2 months ago
Mine died after six months and the comapny admitted it has a 'software flaw.' They expect you to pay $20.95 for shipping despite selling you a defective product.
1 reply from SharkNinja Product Expert team - 2 months ago
Hello, Thank you for taking the time to leave a review. We are really sorry to hear that your Matrix Robot Vacuum has stopped functioning and that the support you received was not what you were looking for. We can imagine how disappointing this situation is for you. Your experience is very important to us, and we would like to rectify this. Please reach out to us at 1-800-668-9600, and we will do everything we can to help you. Kind regards, Shark Clean
It was great- when it worked
2 out of 5 stars
Jamie - 2 months ago
originally posted on sharkninja.com
I wanted to love this vacuum- and I did- when it worked. It stopped working the first time, within 3 months of purchase and my replacement never really worked right. Once again- it has lost the map and won’t come off the base. So basically it’s just a decoration now
1 reply from SharkNinja team - 2 months ago
Hello Jamie, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix Self-Empty Robot Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Love my new Shark!
5 out of 5 stars
Mr. Jaws - 2 months ago
originally posted on sharkninja.com
Love it but curious why it stops and drains the battery down and can’t make it back to the docking center!
Excellent Service
5 out of 5 stars
Carol - 2 months ago
originally posted on sharkninja.com
My new Robot Matrix is awesome. I named her Esther and she does a wonderful job for me.
This is a terrible model.
1 out of 5 stars
Robot - 2 months ago
originally posted on sharkninja.com
It has been less than a month since I’ve received the replacement unit and the same problem of it not following the map and finishing a cleaning cycle five minutes into the cycle has started. At this time, it does ok if I just push the button on the vacuum to clean. But that method failed eventually on the one that this has replaced, so my expectations are low. I’m really bummed to be stuck with this model.
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Real review
2 out of 5 stars
Real review - 2 months ago
originally posted on sharkninja.com
Was a decent vacuum, now it doesn't vacuum the house. Does a small area, or goes 4-5ft away from doc and gets lost, or vacuums the whole house and never returns to the doc. Before when it was right out of the box it was great, did its job and never skipped a beat. I gave it 2 stars just because when it worked it worked but that's all the reviews deserves just because I've tried everything from factory restarting to remapping the house and nothing has fixed my issue.
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Great for homes with pets.
4 out of 5 stars
Aulton - 2 months ago
originally posted on sharkninja.com
This is my forth sharkclean robot. I still use the older units for other locations. It picks up the dog hair, we have 6 dogs. Before we would have to vacuum daily. The side release on the matrix is not placed well being on the backside by the wall. The top button was better.
Baby Shark
5 out of 5 stars
Baby Shark - 3 months ago
originally posted on sharkninja.com
Love our Shark! We named her Baby Shark. We have two dogs one a border Colllie/Blue Healer and one Terrier and they SHED!! Baby Shark picks up all that dog hair. She’s incredible. We replaced our Roomba with Baby Shark and this one does such a better job. Love the auto emptying feature! Great product.