JBL Tune Flex 2 Edition True Wireless Noise Cancelling Earbuds - Ghost Mauve
$109.99
ColorGhost Mauve
In Stock
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Guests are saying
The JBL Tune Flex 2 earbuds offer impressive sound quality with deep bass and clear audio, making them ideal for music lovers and professionals alike. They feature adaptive noise cancellation and ambient modes, ensuring versatility for various environments. With a long battery life and comfortable fit, these earbuds are perfect for everyday use, whether for calls, workouts, or casual listening. Their sleek design and user-friendly app enhance the overall experience, making them a great choice for guests seeking reliable wireless earbuds.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.6 out of 5 stars with 151 reviews
46% would recommend
30 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
15 April, 2026Verified purchase
earbud bad quality
earbuds stopped working after 1 month
3 out of 5 stars
26 March, 2026
originally posted on jbl.com
Good sound, not as secure as possible.
I bought these earbuds about two weeks ago and I wish they were more comfortable than they are. I personally don't like the feeling of these earbuds as they seem to not be as secure as others I've used. The sound is great, and the app is nice to use, but I won't buy earbuds without a hook design in the future.
1 reply from Customer Support team - 28 days ago
Thank you for your feedback on our JBL Tune Flex 2. You can create a tight seal by inserting the eartip at a slight downward angle, gently twisting the earbud to match the shape of your ear, and continuing to twist until it feels secure. Try this with each of the included eartip sizes to find the best fit. After a few attempts, the process becomes quick and easy each time you put them on. If you need more help, please reach out to our Customer Support.
5 out of 5 stars
Thumbs up graphic, would recommend
22 March, 2026
Great Earbuds
I'm honestly shocked at the lower reviews. These are amazing. I didn't think I'd ever replace Apple AirPods. These immediately connect to my Apple Products. I love the touch tap to change from Sound Cancelling, Ambient Sound and Pass Through. Also the tips are soft enough to wear while you sleep without hurting. Long battery life too.
3 out of 5 stars
22 March, 2026
originally posted on jbl.com
Annoying
My husband and I bought these for Christmas and they are ok but they are so annoying at the same time. They constantly disconnect multiple times a day,I guess due to interference and you can't go outside and talk on a windy day because they are so sensitive they will hang up your call.
1 reply from Customer Support team - 1 month ago
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune Flex 2 TWS didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. To avoid disconnecting the unit from your source device, we recommend keeping the Bluetooth range to 10m. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline.
2 out of 5 stars
Thumbs down graphic, would not recommend
22 March, 2026Verified purchase
(no review title)
ANC is pretty bad and L earbud is constantly having issues, making it extremely quiet compared to R side, apparently a common issue.
5 out of 5 stars
Thumbs up graphic, would recommend
7 March, 2026
not too bad
I think they work really well considering they're basically an economy item. I shook my head around vigorously to see if they would fall out and they stayed in. there's app support so that you can adjust your sound settings- there are many options. not too bad for $50 off- I think that they're a bargain.
1 out of 5 stars
7 March, 2026
originally posted on jbl.com
(no review title)
These are the worst earbuds I've ever bought. Since the first time I tried them, the music would stop and start again every 1 second as if they are possessed. It's very annoying and it happens no matter what I do. Like I could be sitting with my phone in my hands and I can't listen to a 3 minute song without feeling as if i'm having a seizure. They also get triggered by the wind and the rays of the sun, activating the touch controls and pausing all the time or answering calls, which is honestly ridiculous it's 2026 and instead of going forward we are moving backwards with technology. I've tried deactivating the touch controls but it is still happening. I've been trusting for years JBL for their speakers but after this product i'm never buying from them again, because these earbuds were so ridiculously bad that it's honestly an insult to consumers...
1 reply from Customer Support team - 2 months ago
Thank you for bringing this to our attention. Bluetooth works best within 30 feet in open spaces, but walls, obstacles, and wireless interference can significantly reduce range. Dropouts within 10 feet often signal interference or a corrupted connection. To resolve this: (1) unpair our JBL Tune Flex 2 from your device and manually re-pair them with both buds outside the case; (2) test with another device to isolate the issue; and (3) if needed, reset the earbuds by double-tapping the sensor and holding on the third tap for 5+ seconds, then rest them in the case for one minute before re-pairing. If you need further assistance, feel free to contact our customer support.
4 out of 5 stars
Thumbs up graphic, would recommend
4 March, 2026
Not Bad
Just got these on sale, so far they are nice so dont belive the bad reviews fully. Try them out and see for yourself. The sound qulaity with my iphone is good so i like them plus they fit my ears. I would say get a protector case because they might drop easily out your hand
2 out of 5 stars
26 February, 2026
originally posted on jbl.com
WORST WIRELESS EARBUDS EVER!
Purchased these about a year ago and they worked well for about 60 days. Battery life was never more than 2.5 hours of continuous use playing an audio book or music. On standby for phone calls, batteries would survive about 6 hours. Then low battery warnings would begin. Today, I can get about 2 hours of standby and 25 minutes of continuous use on the left earbud. And about 8-10 minutes of standby on the right. Worst battery life I've ever experienced. If you wear these outdoors and the wind picks up, all you can hear is a static noise until the noise suppression kicks in. At this point, I have reverted back to wired earbuds while i contemplate finding a new pair. Bottom line, I love JBL speakers and have never had any issues with any of their products. I usually consider their products as "PREMIUM" equipment. But I am disappointed with this purchase and would advise people to stay away from the Flex 2 earbuds!
1 reply from Customer Support team - 2 months ago
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
2 out of 5 stars
Thumbs down graphic, would not recommend
12 February, 2026Verified purchase
Poor quality and endurance
This is my second purchase of this brand. This JB Flex 2 series is disappointing. It doesn’t hold a charge as stated. It has lasted maybe an hour or so after charging overnight. And when it dies, it hangs up the call. Aliso I had friend tell me they couldn’t hear me or o sounded “under water”. I’m very annoyed and unhappy with this purchase and will be taking moves to try and return. I have had the for a month but only used them 3 times before I gave up.
1 out of 5 stars
12 February, 2026
originally posted on jbl.com
(no review title)
worst purchase ever, the left one doesnt work for anybody in the world, reddit says the same
1 reply from Customer Support team - 2 months ago
Thanks for your feedback on our JBL Tune Flex 2. We would like to assist you directly with the issue you are experiencing with your unit. Please contact us directly through this link for further assistance: https://support.jbl.com/us/en/#contact
1 out of 5 stars
10 February, 2026
originally posted on jbl.com
Disappointing Quality and Waste of Time
JBL earbuds failed in 3–4 months — right earbud nearly silent, left works. Hours wasted troubleshooting a defective product, and they make you pay for the return. This is profit over quality: poor reliability, corner-cutting, and zero respect for your time. Don’t buy — it’s a total rip-off.
1 reply from Customer Support team - 2 months ago
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
2 out of 5 stars
2 February, 2026
originally posted on jbl.com
Below my expectations From the brand
The case and the EarPods are too light, the design is difficult to get the EarPids out of the case, takes too long to connect, not easy to use as it doesn’t respond to the tapping promptly, the fall off my ear constantly. I almost regret buying them as a replacement for the more expensive fruit brand. I got them as I love my speakers (JBL) but really disappoint in any way including the sound quality.
1 reply from Customer Support team - 3 months ago
Thank you for your review. I am very sorry that you have bad experienced with your headphone. If you're not satisfied with your JBL Tune Flex 2. You have still 30 days open warranty. You can return it and get your refund. If you need assistance, you are welcome to contact our JBL customer support team: https://support.jbl.com/gb/en/
1 out of 5 stars
Thumbs down graphic, would not recommend
29 January, 2026Verified purchase
New Earbuds
From what I can tell, I should have received different ear tips but I only received one. I don’t have the xs tip and I’m the box is only one tip, not sure how to get it on though as the instructions are hard to see and not very clear.
1 out of 5 stars
Thumbs down graphic, would not recommend
27 January, 2026Verified purchase
disappointing
I love this brand but these earbuds are terrible. they randomly disconnect in the middle of phone calls and will occasionally just glitch into skipping/jumpy audio. they also seem to sometimes put videos and music/podcasts into a faster speed somehow? I don't even see that as a feature but literally it'll be across multiple apps and devices and the only common denominator is the earbuds. even when they are working, full functionality demands you wear both at once to be able to use the tap commands and that's impractical if you like to do one at a time. they are significantly worse than the cheap ones I was using and cost 3x as much. the only real benefit is the find your earbud feature.
3 out of 5 stars
25 January, 2026
originally posted on jbl.com
OK for the price i guess
Sound is good Noise cancelling average Fit is awkward for me, but still usable Right ear bud charges very slow unless the box is open - go figure buttons are way way too sensitive and in problematic locations
1 reply from Customer Support team - 3 months ago
We appreciate the feedback on our JBL Tune Flex 2 TWS. We're always looking for ways to improve. We'll make sure your feedback gets to the right team. Let us know if you have other questions in the future.
2 out of 5 stars
22 January, 2026
originally posted on jbl.com
Meh
Sound is decent. Everytime you try to adjust one of the buds if they're about to fall out of your ear or not sitting right, it changes the mode. "**AWARENESS MODE ON**" "**NOISE CANCELLING ON**" You canNOT get your fingers near them without this happening. Go to change it the app? Then there is no option for touch to change the modes. You can pick 2: volume, modes, or track settings. When the battery is low, it SCREAMS in your ear "**BATTERY LOW**" I like to wear earbuds to sleep but cannot when they announce low battery like this. Since I can only change modes in the app, I always have it on noise cancelling so the battery doesn't last long at all. They're okay if you don't ever need to touch them while they're in your ears, if you don't need to use them for sleep, and you don't mind needing to rely on the app for 1/3 of what you need to control on them. They're also kind of a pain to get out of the case.
1 reply from Customer Support team - 3 months ago
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
1 out of 5 stars
Thumbs down graphic, would not recommend
19 January, 2026Verified purchase
(no review title)
These were marketed as noise canceling and they are not in any way noise canceling.
2 out of 5 stars
Thumbs down graphic, would not recommend
16 January, 2026Verified purchase
Vampire Earbuds
Pros: Definitely a cools throw back to the days of see through plastics. On sale for black friday so good price. Quality sound and easy connect. cons: very smooth surface making difficult to pull from case. The transparent buds have difficulty with direct sun light. Touch sensor mistakes sunlight for finger taps and consistently pauses or skips music. if your using these at night or with some ear covering they are great but if your outside go find a solid color plastic.
4 out of 5 stars
Thumbs up graphic, would recommend
14 January, 2026Verified purchase
not bad
sound much better and louder