Master Lock Padlock, Set Your Own Combination Luggage Lock, 1-3/16" Wide, 647D: Hardened Steel, Locker & Cabinet Use
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Guests are saying
This lock has received mixed feedback from guests, with some praising its sturdiness and ease of use, particularly for gym lockers. However, many guests have encountered issues with the combination resetting unexpectedly and difficulties in setting the code. While it is compact and lightweight, making it suitable for gym bags, its size and functionality may not meet all guests' needs, especially for luggage. Overall, it is a decent option for basic security but may not be reliable for all situations.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.0 out of 5 stars with 346 reviews
quality: 2.76 out of 5
value: 2.76 out of 5
33% would recommend
60 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
30 March, 2026Verified purchase
Order was filed with opened package returns.
Just got the delivery on package. Order 5. All 5 were previously opened and looks to from a past return. Not too sure, why this delivered package was sent this way. I first had the order as a pickup, which arriving at store was out of stock. I accepted as delivery instead.
5 out of 5 stars
Thumbs up graphic, would recommend
16 January, 2026Verified purchase
Great for tge gym
At first I struggled but once you look at the lock you’ll figure out how to press down and reset.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 December, 2025Verified purchase
Not worth it at all
You can’t choose your own code, it’s stuck at 000.
1 reply from MasterLockCompany team - 3 months ago
We are sorry about the experience with your product. It’s hard to pinpoint how this occurred. If you’d like to return the product, you will need to return it to the retailer that it was originally purchased from. We are happy to help answer any questions or concerns you have. Please give us a call at 1-800-308-9244 or if email is better, click on the Contact Us link at www.masterlock.com
1 out of 5 stars
21 December, 2025Verified purchase
(no review title)
A disastrous product. Followed the poor instructions to reset combo and the lock failed to work. It will not open with new combo nor the default 000. Trash
1 reply from MasterLockCompany team - 3 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
Thumbs down graphic, would not recommend
19 December, 2025
Useless
Literally won’t let you make your own combination
1 reply from MasterLockCompany team - 3 months ago
We are sorry about the experience with your product. It’s hard to pinpoint how this occurred. If you’d like to return the product, you will need to return it to the retailer that it was originally purchased from. We are happy to help answer any questions or concerns you have. Please give us a call at 1-800-308-9244 or if email is better, click on the Contact Us link at www.masterlock.com
4 out of 5 stars
Thumbs up graphic, would recommend
18 December, 2025
Not TSA Luggage Locks
I blame myself for this - I had been looking at TSA luggage locks and this showed up in my search. I bought online and didn't realize they were not the right thing until I cut open the packaging and tried to fit them into the luggage lock loop. They are a touch too large to fit. Posting to help someone else that didn't read the full discription
1 out of 5 stars
Thumbs down graphic, would not recommend
5 December, 2025
Waste of money; can't change the factory combo
Should have read reviews before I wasted money, since the problem I had (can’t change default combo) is common. The directions to set a combo don’t work. You are supposed to turn, press, set your own com o & turn back while pressing down. Only the lock will not turn with any combo but default 000.
1 reply from MasterLockCompany team - 4 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
5 out of 5 stars
13 November, 2025Verified purchase
(no review title)
Perfect for the gym
1 out of 5 stars
Thumbs down graphic, would not recommend
7 November, 2025
Do not buy!
Do not buy! I followed instructions, and it would not open. I had to have the lock cut off at my gym.
1 reply from MasterLockCompany team - 5 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
2 out of 5 stars
Thumbs down graphic, would not recommend
12 October, 2025Verified purchase
Disappointed
Says you can set your own combo but you can’t. The lock gets stuck in the locked position when you change the code. Don’t buy!
1 reply from MasterLockCompany team - 5 months ago
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-308-9244.
1 out of 5 stars
Thumbs down graphic, would not recommend
9 October, 2025
Why isnt this discontinued
After 30,000 tries, bruised thumbs and using a hammer, the lock turned to reset. There was a comment here that said to press it harder Ina way at the first 90° angle. Wasn’t able to use it for the first 3 weeks after purchasing. Pls don’t buy this specific one😭 just go to like a discount store and get the og turning one.
1 reply from MasterLockCompany team - 5 months ago
We are sorry for the experience with your lock and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss this further, please call 1-800-308-9244 and we'll be happy to assist you.
1 out of 5 stars
Thumbs down graphic, would not recommend
28 September, 2025
padlock broken
it was broken and didnt want to press up when i tried setting my own combination.
1 reply from MasterLockCompany team - 5 months ago
Sorry for the experience with your lock. If you would like to provide additional details, please contact us at 1-800-308-9244.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 August, 2025Verified purchase
SUCKS
Worst thing I’ve ever dealt with in my adult life. Followed directions to a T, multiple times, and it will not set. Now it is stuck. DO NOT waste your time and patience.
1 reply from MasterLockCompany team - 7 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
Thumbs down graphic, would not recommend
21 August, 2025Verified purchase
Broken lock
Broke the first time we used the lock. Lock tab on the top snapped off! Don’t buy!
1 reply from MasterLockCompany team - 8 months ago
We are sorry about the experience with your product. It’s hard to pinpoint how this occurred. If you’d like to return the product, you will need to return it to the retailer that it was originally purchased from. We are happy to help answer any questions or concerns you have. Please give us a call at 1-800-308-9244 or if email is better, click on the Contact Us link at www.masterlock.com
1 out of 5 stars
Thumbs down graphic, would not recommend
1 August, 2025Verified purchase
Hard to Set Lock
The lock did not turn the full 180* degree and got stuck at 90* degrees. Been turning and changing the combinations but would not budge. 0/5 stars.
1 reply from MasterLockCompany team - 8 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
3 out of 5 stars
Thumbs down graphic, would not recommend
26 July, 2025Verified purchase
About reset password
Found a little trick on Youtube to reset the password: push it down harder at the first 90 degree, then it may be easier to continue to the 180 degree position… Hope there is no other problem in the future.
1 reply from MasterLockCompany team - 8 months ago
For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
5 out of 5 stars
Thumbs up graphic, would recommend
17 July, 2025Verified purchase
Master Lock combination padlock
Sturdy, easy to program and works great. Better online price.
5 out of 5 stars
Thumbs up graphic, would recommend
13 July, 2025Verified purchase
Simple lock
Great lock and easy to use.
1 out of 5 stars
Thumbs down graphic, would not recommend
26 June, 2025
Stuck Open and Useless
Bought this Master padlock for security, but it was a complete letdown. It’s literally stuck open and won’t close or lock at all. I expected reliability, but instead got a faulty product that can’t even perform the most basic function. Extremely disappointed.
1 reply from MasterLockCompany team - 9 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
17 May, 2025Verified purchase
Faulty/disappointed
I bought two and followed the instructions to reset and it wouldn't.
1 reply from MasterLockCompany team - 11 months ago
We are sorry about the experience with your product. It’s hard to pinpoint how this occurred. If you’d like to return the product, you will need to return it to the retailer that it was originally purchased from. We are happy to help answer any questions or concerns you have. Please give us a call at 1-800-308-9244 or if email is better, click on the Contact Us link at www.masterlock.com