Ember Mug² Temperature Control Smart Mug 10oz

Not a cheap product, but there is nothing else quite like it on the market, at least that I know of, and you get what you pay for. This product is near perfect for what is does. I tried the old “hot plate” models from the past and they just burn the coffee. This does exactly what it says it will do: keep your coffee at the temperature you select, and it does it very well. I have not had any issues with the charge plate as some have, but I suspect that strongly correlates to your water hardness. “Steve” is indeed a hero not only for having an engineers mind, and so a strong desire to figure out what the problem is, but also a desire to help others by publishing his discovery. Yea Steve! I would suggest always drying the bottom of the cup when cleaning, when you first put it on the charger you’ve probably noticed a ring of condensate from the cup: this is the water in between the rubber rings being “steamed” out by the heat the battery makes as it charges, so the dryer the better. Lastly, you really need the lid they make for this, ideally it would be included with all models. If you take cream in your coffee (like me) it’s simply required, otherwise you’ll get “milk skin” on the surface which is not good. And for every user it will at least DOUBLE the length of the battery time. Ember describes this quite clearly in their description of the lid, take them at their word. Buy with the lid and keep an eye on the charging pins and you’ll not regret it; excellent product overall!

This was a wonderful gift that keeps my beverages hot at my work desk all day...Love it...

I have mix feelings about this mug. When I received it was truly happy with it, nice to always have a cup of warm coffee. The app could use improvement but it's not that mad to make me not want to use my mug. The issue I have with it is the coating inside started to peel. Considering the price of the mug I would expect it to last a lot longer. I also had to have the coaster replace because the pins weren't working and thus not making contact to charge. If you're looking for a long term mug I don't believe this is for you. If they price doesn't hurt you and willing to have to buy another one in a few years go for it, you'll love it.

one word: T R A S H I guess I have to write more so I will write that it is complete G A R B A G E

It’s excellent cup that maintains my coffee even when thee coffee was served a little cold.

I was hesitating to get this at first but after i decided to finally get it i love it so much!! my college dorm bans water boilers so this is a perfect loophole hehe

I love the mug and use it all day, everyday. Unfortunately I've had three and the charging coaster has quit working on all three. It is always the same issue. The mug is useless because it won't charge.

The cup is fine. The charging coaster only lasts a few months. I’ve had two, and both have stopped working (with the same issue). I don’t know how the ratings are so high. A quick internet search reveals that this a very widespread issue.

The charging base broke after 2 months. The small pin no longer has a spring force.

This is the second ember mug I've owned. the first was a 14oz mug that lasted about a year and a half till the coating on the bottom started to peel off. This time around I purchased a 10oz mug. This one lasted a year and 8 months seemingly because I switched to wooden spoons so as not to scratch the mug. still peeled off. these mugs cost way to much to have to replace every year and a half or so. I've contacted ember and all they'll do is offer a discount on a replacement since their warranty is only for a year. Likeeise the mug has issues telling if it's got liquid in it or not and will just turn off randomly. No updates or reseting will correct this issue long term. If you must get a ember, get the travel mug. It actually stays on and the interior is stainless steel so it shouldn't peel off after a year and a half. plus you can adjust the temperature without the phone app.

My husband gave this to me for Christmas last year. Worked great till 3 days ago when one of the knobs in the charger broke. Can’t see anything about a warranty on here. Not buying another charger.

I gotta be honest, I love my mug. As someone who drinks super slow, this is the perfect mug for me. However, the app control for the mug is SUCH UTTER TRASH I would never buy an Ember product ever again. I have had my mug almost 2 years now and the app has never gotten better. I dread the day my mug starts to die. The only saving grace is that you can put it on a setting and then it stays in that setting unless changed, so I don't *have* to use the app every time, I just have no way of knowing how charged it is. And I know it's not just me and my phone because I have had two different phones and also talked to other people with similar pairing issues. Do better Ember

Call it 3.5 stars maybe. I am still using it a few years after it was gifted to me, and like it for its purpose. Pros: • Keep consistent temperature very well. • Nice fit and finish, good construction. • Battery lasts a respectable amount of time. Cons: • The charger-to-mug connection is two spring-loaded metal pins. One of these failed on my first charging puck, so I had to buy a replacement. Two issues: the spring can fail, so your mug doesn't charge (my issue), and since they're solid, physical contacts, it's theoretically possible to short them out with a spill or sufficient condensation (I typically wiped any condensation off mine regularly to avoid this). Other charging setups for modern devices that may get wet typically have electromagnetic transfer. • Cost is up there considering the cons and the competition (which I won't name).

My husband won this at work. It’s fine if you like extremely hot coffee, but I prefer mine hot without being scorching, as I have a sensitive palate. I wish it offered lower heat settings than 120°F. If it kept a consistent 100 or even 110 it would be perfect!

Terrible Product, the lid failed first and then it stopped charging. They make out like they will help but they do nothing

I received my mug as a Christmas gift. Loved it so much that I bought one for my husband. Enjoy having perfect temp coffee to the last drop. HOWEVER, they no longer charge. Tried all the hints, tricks and hacks to nudge them into charging without success. Sad that they oi longer work. Short life given that they were gently cared for.

My ember was a gift from my friend! I love it and use it every day!

I got my mug for Christmas 2024, and I really like it. However, the charging disc quit working after 4 months due to a design or quality flaw. Ember replaced it for free, but the second one has now quit working for the same reason. I know 2 other people with Ember mugs, and they have had the same issue. I don’t recommend this product. At least not until they fix the issue with the charging disc. The product is too expensive to have this serious of a flaw

Quit working after a short life span battery so t charge. Muvwill not operate o. Charges.

I use it almost daily. Works great! I have several ember cups!