Pure Enrichment PureRelief with 4 Heat Settings and 2hr Auto Shut-off Deluxe Heating Pad - 12" x 24" - Gray
$32.99
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4.3 out of 5 stars with 3508 reviews
quality: 3.53 out of 5
value: 3.49 out of 5
52% would recommend
746 recommendations
5 out of 5 stars
9 August, 2026
(no review title)
Very affective, good quality and very soft.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 August, 2026Verified purchase
Nice while it lasted
It was nice while it lasted, I’ve gone through three of these things. Not anymore. They last a few months then stop working all together it’s not worth the price and by the time they stop working the return date has expired.
1 reply from Pure Enrichment team - 3 days ago
Hello SassySage, We appreciate you taking a moment to let us know about your experience with the Pure Enrichment PureRelief Deluxe Heating Pad. We’re sorry to hear that you’ve experienced repeated issues with the heating pad stopping after only a few months of use. We want every customer to enjoy their items, and we’d love the opportunity to help make this right. We’d be glad to look into this with you and find the best way to assist. Pure Enrichment products are backed by our warranty, and our support team can help with the replacement process and share any helpful troubleshooting or care recommendations. Whenever you’re ready, please reach out to us at help@pureenrichment.com or 657-275-3737. If you have your order information available, that will help us assist you more efficiently. Thank you again for sharing your experience with us, and we hope to have the chance to turn this experience around for you. Sincerely, Jessica Pure Enrichment Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
3 August, 2026Verified purchase
Stops working so frustating
Why do they stop working? I spend so much money. Repurchasing and it sucks
1 reply from Pure Enrichment team - 8 days ago
Hello, Thank you for taking the time to share your feedback. We're sorry to hear that your Pure Enrichment PureRelief Deluxe Heating Pad is no longer working as expected. We understand how frustrating that can be, and we'd love the opportunity to help. Pure Enrichment products are backed by our warranty, and our team is happy to assist with a replacement, as well as provide any troubleshooting tips or guidance to help ensure you're getting the best experience with your product. Please contact us directly at help@pureenrichment.com or 657-275-3737. Having your order information handy will allow us to assist you quickly. Thank you again for bringing this to our attention. We truly appreciate the opportunity to make this right and look forward to helping you. Thank you, Jessica Pure Enrichment Customer Support
5 out of 5 stars
31 July, 2026
originally posted on Pure Enrichment
Love these heating pads!
Heat options, good size, soft, and a long cord. What more could you ask for?! These heating pads have made me loyal customer.
1 out of 5 stars
Thumbs down graphic, would not recommend
11 July, 2026
Doesnt get hot
Doesn't get hot! It'll get lukewarm at best? But usually it's just slightly warm, nowhere near hot. Maybe this is enough if you have just soreness somewhere? But if you have IBS, period cramps, or other GI upset; just avoid this. It's no where near helpful for issues like those. Sucks that I bought this before traveling, now I'll have to buy a second one since this is no where satisfactory.
1 reply from Pure Enrichment team - 1 month ago
Hello Ava, Thank you for taking the time to share your feedback. We're sorry to hear that your Pure Enrichment PureRelief Deluxe Heating Pad did not provide the level of warmth you were expecting, especially since you purchased it for your travels and to help with your discomfort. We understand how disappointing that must have been. Our heating pad is designed with heat settings that range from 110°F to 140°F. If your unit is not reaching the expected temperature, please reach out to us directly at help@pureenrichment.com or 657-275-3737. Having your order information handy will help us get this resolved quickly. Our products are backed by our warranty, and we'd be happy to help with a replacement or provide guidance on next steps. Your feedback helps us understand where we can improve, and we want to help ensure your product works the way it should. Thank you for bringing this to our attention, Ava. We appreciate the opportunity to make it right. Sincerely, Jessica Pure Enrichment Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
5 July, 2026Verified purchase
Not good. Might return
Does NOT! get hot enough. the high setting on this heating pad barley gets hot. I need a heating pad for period cramps and spent over 30 BUCKS on this only to be disappointed. Also this heating pad isn't long at all like the box said.
1 reply from Pure Enrichment team - 1 month ago
Hi Bree, Thank you for taking the time to share your feedback about your PureRelief Deluxe Heating Pad. We're sorry to hear it didn't meet your expectations. We understand how disappointing it can be when the heat level isn't sufficient for the relief you need and when the size differs from what you expected. Pure Enrichment products are covered by our warranty, and we’re happy to assist with replacements or guidance on care and usage to help resolve the issue. Please reach out to us directly at help@pureenrichment.com or 657-275-3737. Having your order details available will help us assist you as quickly as possible. Thank you again for bringing your concerns to our attention. We appreciate the opportunity to assist you and help improve your experience. Thank you, Jessica Pure Enrichment Customer Support
5 out of 5 stars
Thumbs up graphic, would recommend
3 July, 2026Verified purchase
(no review title)
This has been by far my best target purchase!!!!
4 out of 5 stars
Thumbs up graphic, would recommend
29 June, 2026
(no review title)
I’ve had mine since 2019, it still going strong but I am worried to see that they are not as durable anymore.
5 out of 5 stars
Thumbs up graphic, would recommend
11 June, 2026
(no review title)
Great heating pad. It gets very hot on the highest setting which can be good for a short period of time. The lower settings are just right for when I have cramps or my back is sore! It’s never given me any issues and I’ve had it for a while now. Really love having it.
1 out of 5 stars
9 June, 2026
originally posted on Pure Enrichment
Great features, but not durable
The first one I bought stopped working after a couple of months so I’m on my second one! Now this one has stopped working! I’m so frustrated! I really love the size and softness of this heating pad, but it is not very durable. I do not recommend this heating pad. 😕
1 reply from Customer Service team - 2 months ago
Hi Dee, We’re sorry to hear that your PureRelief Deluxe has stopped working. This can indicate a connection issue within the pad, sometimes caused by pressure or bending while the pad is still warm. We’d be happy to help troubleshoot or find a solution. Please reach out to us at help@pureenrichment.com or 657-275-3737 so we can assist. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
1 June, 2026Verified purchase
Stopped working after five months
I’ve had this for five months and it has stopped working. It will heat for about 30 seconds and then shut off.
1 reply from Pure Enrichment team - 2 months ago
Hi Molly, Thank you for sharing your experience with your PureRelief Deluxe. We’re sorry to hear it didn’t hold up as you expected. Pure Enrichment items are backed by our warranty, and our team would be happy to help with a replacement or provide guidance on proper care to extend the life of your product. Your feedback also helps us continue improving our designs. Please contact us directly at help@pureenrichment.com or 657-275-3737 so we can assist. Having your order details handy will help us resolve this quickly. Thank you again for letting us know. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
28 May, 2026Verified purchase
(no review title)
When I bought it, it got warm enough. Now, after a month, it barely get warm even on high setting .
1 reply from Pure Enrichment team - 2 months ago
Hi, Thank you for your review. We’re sorry your experience with your PureRelief Deluxe heating wasn’t what you hoped for; we always want our customers to enjoy every item they purchase. Pure Enrichment products are backed by our warranty, and we’re happy to help with a replacement, tips, or guidance to get the best use from your product. Your feedback also helps us continue improving. Please contact us directly at help@pureenrichment.com or 657-275-3737, and having your order information handy will allow us to assist you quickly. Thanks again for letting us know, we appreciate the opportunity to make things right. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
22 May, 2026Verified purchase
highest setting is barely warm
hd this thing almost a month now and even on thehighest setting it barely gets warm
1 reply from Pure Enrichment team - 3 months ago
Hi Calvin, Thank you for your review. We’re sorry your experience with your Pure Relief Deluxe wasn’t what you hoped for. We always want our customers to enjoy every item they purchase. Pure Enrichment products are backed by our warranty, and we’re happy to help with a replacement, tips, or guidance to get the best use from your product. Your feedback also helps us continue improving. Please contact us directly at help@pureenrichment.com or 657-275-3737, and having your order information handy will allow us to assist you quickly. Thanks again for letting us know, we appreciate the opportunity to make things right. Thank you, Jessica Pure Enrichment Customer Support
2 out of 5 stars
Thumbs down graphic, would not recommend
17 May, 2026Verified purchase
Just ok
It's ok, but it doesn't get hot enough. The hottest level is just warm. Never gets hot.
1 reply from Pure Enrichment team - 3 months ago
Hi Maria, We appreciate you taking the time to leave a review. We’re sorry to hear your PureRelief Heating Pad isn’t performing as expected. Your feedback helps us understand where we can improve, and we want to help ensure your heating pad works the way it should. Pure Enrichment products are covered by our warranty, and we’re happy to assist with replacements or guidance on care and usage to help resolve the issue. Please reach out to us at help@pureenrichment.com or 657-275-3737. Having your order information ready will help us get things resolved quickly. Thank you for bringing this to our attention. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
16 May, 2026Verified purchase
Do not purvhase this.
Worked well, until it didn’t. One year later I have to buy a new one.
1 reply from Pure Enrichment team - 3 months ago
Hi Joyousfaith, Thank you for sharing your experience with your PureRelief Heating Pad. We’re sorry to hear it didn’t hold up as you expected. Pure Enrichment items are backed by our warranty, and our team would be happy to help with a replacement or provide guidance on proper care to extend the life of your heating pad. Your feedback also helps us continue improving our designs. Please contact us directly at help@pureenrichment.com or 657-275-3737 so we can assist. Having your order details handy will help us resolve this quickly. Thank you again for letting us know. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
15 May, 2026Verified purchase
why do things not even last a year anymore?
terrible. lasted 4 months or less
1 reply from Pure Enrichment team - 3 months ago
Hi Allison, We’re very sorry to hear your PureRelief Deluxe Heating Pad stopped working after only a few months. That’s certainly not the experience we want for our customers. Please know your heating pad is backed by our warranty, and we’d love the opportunity to help make this right. Please reach out to our support team at help@pureenrichment.com or 657-275-3737, and we’ll be happy to assist with troubleshooting or a replacement. Thank you, Jessica Pure Enrichment Customer Support
2 out of 5 stars
Thumbs down graphic, would not recommend
14 May, 2026
Pure heating pad
This heating pad didn’t last long, less than a year before it showed a letter F on control and never worked again. It’s too late to return it but had I known I would have never bought it especially for this price. My previous one lasted 10 or 15 years. It was not this brand. I will not buy from this company again.
1 reply from Pure Enrichment team - 3 months ago
Hi MC, Thank you for sharing your experience. We’re sorry to hear about the issue with your PureRelief Deluxe heating pads and understand how frustrating that can be. A flashing “F” typically points to a connection issue within the pad, which can sometimes happen if there’s been pressure on the coils or strain on the connector. To help prevent this, we recommend avoiding folding the pad while it’s still warm and handling the connector with care. We’d really like to help get this resolved for you. Please reach out to us at help@pureenrichment.com or 657-275-3737, and our team will be happy to assist with troubleshooting or next steps. Thank you again for bringing this to our attention. We appreciate the opportunity to help. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
12 May, 2026
Not A Heating Pad
This “heating” pad doesn’t heat. It warms, very gently, but only if on the highest setting, and then only briefly. Yuk! It’s going back.
1 reply from Pure Enrichment team - 3 months ago
Hi Mae85, We appreciate you taking the time to leave a review. We’re sorry to hear your PureRelief Deluxe heating pad isn’t performing as expected. Your feedback helps us understand where we can improve, and we want to help ensure your product works the way it should. Pure Enrichment products are covered by our warranty, and we’re happy to assist with replacements or guidance on care and usage to help resolve the issue. Please reach out to us at help@pureenrichment.com or 657-275-3737. Having your order information ready will help us get things resolved quickly. Thank you for bringing this to our attention. Thank you, Jessica Pure Enrichment Customer Support
2 out of 5 stars
3 May, 2026
originally posted on Pure Enrichment
Broken in Less Than 6 Months
It worked great while it lasted... less than 6 months. This is a poor quality product and will break with regular use.
1 reply from Customer Service team - 3 months ago
Hi lllvvvggg123, Thank you for sharing your experience with your PureRelief Deluxe Heating Pad. We’re sorry to hear it didn’t hold up as you expected. Pure Enrichment items are backed by our warranty, and our team would be happy to help with a replacement or provide guidance on proper care to extend the life of your product. Your feedback also helps us continue improving our designs. Please contact us directly at help@pureenrichment.com or 657-275-3737 so we can assist. Having your order details handy will help us resolve this quickly. Thank you again for letting us know. Thank you, Jessica Pure Enrichment Customer Support
5 out of 5 stars
25 April, 2026
originally posted on Pure Enrichment
Ah, MUCH better
When you get sciatica, everything hurts. A heating pad is helpful. A heating pad that is comfy, a good size, safe and reliable is essential. PureRelief helped make the recovery a bit better.