Nespresso Vertuo Next Coffee Maker and Espresso Machine by DeLonghi with Milk Frother White: Automatic Shut-Off, 16 Capsules
$197.99 was $224.99
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3.9 out of 5 stars with 3726 reviews
design: 4.5 out of 5
ease of use: 3 out of 5
easy to clean: 3 out of 5
quality: 3 out of 5
value: 2.33 out of 5
25% would recommend
4 recommendations
5 out of 5 stars
27 March, 2026
originally posted on Nespresso New Zealand
Best Coffee Machine Ever
I love this little gem of a machine. Quick and easy to use and so many yummy flavours. Great that you can make all different sizes from shots to cups, mugs and carafe. Hot and cold options. It is also stylish in my kitchen. It pays for its self with the money I have saved not buying coffees from the cafe.
4 out of 5 stars
4 March, 2026
originally posted on influenster.com
Good machine , sometimes taste is off
The pods for this are an okay price. They are easy to make with the machine. Sometimes to watery or burnt. Temp is good. It would be easier to be able to get more.options in store.
5 out of 5 stars
3 March, 2026
originally posted on influenster.com
Great flavors
I loved out Nespresso vertuo, very easy to use, all coffees come smooth and creamy! The drink temperature is right and the machine itself is very durable and easy to use! Great coffee maker to use for different flavors too
5 out of 5 stars
28 February, 2026
originally posted on influenster.com
Love my nespresso
Nespresso is by far our favorite coffee maker. The coffee comes out with the foam just like a manual nespresso machine, but with no extra work. They’re coffee flavors are delicious, rich and with bold flavors.
1 out of 5 stars
21 February, 2026
originally posted on Nespresso Canada
(no review title)
I’ve been using this product for about two weeks when the problem started: roughly one out of every two or three capsules doesn’t brew properly. Instead of dispensing coffee into the cup, it leaks inside the machine. It doesn’t happen every time, so I cleaned it and kept using it for about two months, but the issue continued. Yesterday I called the service center. They asked me to record a video showing the cleaning process and sent me a link. After cleaning, I checked for water leakage — of course there was none, because the malfunction only happens when a capsule is inserted and the coffee flows inside the machine. This morning the very first capsule leaked inside again. Cleaning the spilled coffee is very time-consuming because it spreads throughout the internal parts. Despite this being a machine defect, the exchange process is complicated and inconvenient, and I have wasted many capsules.
1 reply from Customer Relationship Centre team - 1 month ago
Thank you for sharing your experience with us, Sliver. We're sorry that the coffee flow on your Vertuo Next is erratically diverted, and appreciate your feedback on this model. Likewise, we always aim to offer the best service to our Club members, and regret that this recent call did not provide you with the expected solution. We invite you to call us again at 1.855.325.5781 to speak with a machine specialist. Our dedicated teams will be happy to look into alternative solutions with you, so that you may resume your coffee routine. Thank you for your time and patience!
1 out of 5 stars
15 February, 2026
originally posted on Nespresso Australia
Don’t Bother
So disappointed. Had continued issue with water pump malfunction. Had to send 2 back while in warranty. Now the 3rd one has kicked it in too! Previously I had an original Citi and had it for 6 years before it had to be retired. Now I’m wondering is it worth getting it repaired. Or to just try something else. When the coffee machines were made of metal that was great but since it changed to recycled plastic quality has been sacrificed. Yes I get trying to be sustainable but at what expense? Then amount of returns due to faulty parts is adding to the landfill, which you guys pride on trying to reduce.
1 reply from Customer Relationship Centre team - 2 months ago
Thank you for sharing your product experience. I’m really sorry to hear that the machine has not met your expectations and have faced issues with it in the past. I do appreciate you sharing this, and please note that we have passed your feedback on to our products team for future product improvements. If you’d like to share any further details, please feel free to contact us on 1800 623 033.
4 out of 5 stars
3 January, 2026
originally posted on Nespresso Canada
Descaling process way too confusing
I like the machine but the instructions given to descale do NOT work! I had to go online to get instructions that actually worked. I wish the descaling process was simpler like Keurig machines. I can’t understand why there’s so many multiple steps that you can never remember. Please make descaling simple or give better instructions!
1 reply from Customer Relationship Centre team - 3 months ago
Thank you for sharing your feedback with us, Debs. We appreciate your comments regarding the complexity of this maintenance cycle on the Vertuo Next, and the presentation of its instructions. We'll gladly take them into consideration, as it helps us enhance our products and customer experience. Should you need any additional assistance with this maintenance or anything else for your device, trust that we offer support via our toll-free number, 1.855.325.5781. Our machine specialists will be delighted to speak with you!
5 out of 5 stars
25 December, 2025
originally posted on Nespresso USA
Watch a tutorial on how to use and you'll love it!
My husband bought this for me several years ago and at first I couldn't figure it out. I kept accidentally triggering the descaling function and the pod kept getting stuck. I figured out that you have to wait until the flashing light turns solid before you press the button and if the pod gets stuck use a paper towel and grab it to break it free (video on youtube). Now that I know how to use it I've gone years without incident and I love me Nespresso machine. The frother in my opinion is a must. The best almond milk to froth is the vanilla silk almond milk.
5 out of 5 stars
25 December, 2025
originally posted on Nespresso Canada
Sharing Great Coffee Moments with the Nespresso
I absolutely love my Nespresso Vertuo Next coffee machine! It’s easy to use and makes delicious coffee every time. It was a gift from a friend and has quickly become an integral part of my daily routine. I enjoy having coffee with my friend while driving, and I also love making coffee for him. The machine heats up quickly, the pods offer a great variety, and every cup comes out smooth and satisfying.
1 reply from Customer Relationship Centre | Nespresso Canada team - 3 months ago
Thank you for sharing your experience with us, Roman! We’re so glad to hear how much you’re enjoying your Vertuo Next, and that it’s become a part of your daily coffee moments! It’s wonderful that you can share these moments with friends and enjoy the variety of Nespresso capsules. Cheers to many more delicious cups ahead! ☕
5 out of 5 stars
21 December, 2025
originally posted on influenster.com
A good coffee machine for the ones who like nespre
I like the Nespresso Vertuo Next Limited Edition Bundle as a machine. It’s not too noisy, the size is perfect, and the design looks really beautiful in the kitchen without taking up too much space. The performance is very good, it makes a great crema, and overall it’s easy to use. My main issue is more about the coffee itself. I’m becoming less of a fan of Nespresso because you’re basically forced to buy only Nespresso capsules. Sometimes Starbucks makes Nespresso-compatible vertuo capsules, but other than that, you always have to buy Nespresso, and the cost for each capsule adds up quickly. The coffee is also quite strong, and I can’t drink more than two cups a day without getting a headache. With bean-to-cup machines, I can enjoy two to three cups a day easily. So overall, the machine is great, but the Nespresso coffee and pricing could definitely be improved.
1 out of 5 stars
13 December, 2025
originally posted on Nespresso Canada
5 year life span.
I received this as a gift about 5 years ago, it just died. I spoke to a technical specialist, they said it was an electrical issue and could not be fixed. I then spoke to a supervisor who said, "That is an appropriate life span for this machine. We do have other (more expensive) machines which last longer." He offered me a discount towards the purchase of a new machine. When I asked why I should add my dead machine to my landfill/recycling bin only to have to do the same thing eventually with the next Nespresso, he said "That is the best I can do." ----- To continue: After I saw the response from Nespresso: (....Rest assured that we'll be happy to further assist you via live chat on our website....) I reached out one again through the chat. And this was the response: "Please note that as agents from the digital chat, we can only share with you troubleshooting steps that you may follow to try fixing your machine." So, it was a total waste of time. Plus my initial chat was disconnected, so I spend a total of another 30 minutes with Nespresso only to be now futher ahead.
1 reply from Nespresso Canada team - 4 months ago
Thank you for sharing your feedback with us, Kenny. We're sorry to hear your last contact with Nespresso Club did not meet your expectations regarding your Vertuo Next machine. Trust that we strive to remedy any situation brought to our attention, as we want to provide the highest quality experience with every cup of coffee our members brew. Rest assured that we'll be happy to further assist you via live chat on our website. If you prefer, you can equally reach us on our social media platforms such as X, Instagram or Facebook. We are confident that we will find a solution, so you can continue to enjoy your coffee. Thank you for your time and patience!
1 out of 5 stars
1 December, 2025
originally posted on Nespresso Canada
Don't buy this model
If you're shopping for a Nespresso machine do NOT buy this one. I've gone through two Vertuo Next machines in a three year span and both have stopped working due to a mechanical water pump issue. I can't tell you how many pods have been wasted because the machine will randomly stop working despite being perfectly fine the previous day. I love the taste and quality of Nespresso coffee and I've already purchased a different model, but I have to say I'm disappointed that their machines barely last for two years. For a company that prides itself on recycling and sustainability they should be more dedicated to creating a longer lasting product and avoiding their machines ending up in landfills.
1 reply from Customer Relationship Centre team - 4 months ago
Thank you for sharing your impressions with us, Meg. We appreciate your feedback regarding the manufacture of the Vertuo Next model, as it provides valuable guidance for enhancing both our products and customer experience. Your comments will be carefully reviewed. We also wish to assure you that we strive to remedy any situation brought to our attention, as we aim to provide the highest quality coffee experience with every cup of Nespresso our customers brew. While we understand this device has already been replaced, technical support remains available at 1.855.325.5781 should you need any assistance with your new device. Our machine specialists will be delighted to speak with you!
1 out of 5 stars
23 October, 2025
originally posted on Nespresso USA
(no review title)
I had 5 coffees and all tasted not really good. And then it stoped working and it’s just sitting there for while
1 reply from Customer Service team - 5 months ago
We share your disappointment with your machine experience, Shirin, and appreciate your honest review. We feel confident we can help resolve your machine concerns to your satisfaction with comprehensive troubleshooting assistance. Please give us a call at 1-800-562-1465. We are available 24 hours a day seven days a week and look forward to connecting soon. Thank you.
1 out of 5 stars
12 October, 2025
originally posted on Nespresso New Zealand
Don't waste your money
Have just had another one fail which is my second machine in 3 years - outrageous when you take into account the price and reputable manufacturer. Be mindful when you get a replacement it takes over the balance of the warranty so although this one has fallen well short of the 2 year warranty it's for the dump. I enjoy Nespressos coffee so will probably have to get a higher quality model and hope it doesn't happen again.
1 reply from Customer Relationship Centre team - 6 months ago
Thank you for your feedback. We’re truly sorry to hear about the issues you’ve experienced with your machines. We appreciate your loyalty, and we want to ensure you have a positive experience moving forward. If you’re considering a different model, we’d be happy to assist you in finding one that meets your needs. Please reach out to our customer service team for any further assistance or to discuss your options. Your satisfaction is important to us! ☕🤎
5 out of 5 stars
27 September, 2025
originally posted on Nespresso Canada
Coffee of quality
I love my Nespresso. Bought it 1 month ago. Make quality coffee. Try it with the milk frother, it's delicious.
1 reply from Customer Relationship Centre | Nespresso Canada team - 6 months ago
Thank you for sharing your positive review with us, Jean-F. We are delighted to hear that your Vertuo Next has been delivering the coffee quality you were looking for. Wishing you many more exceptional coffee moments ahead!
1 out of 5 stars
7 September, 2025
originally posted on Nespresso Canada
Très déçu
Très déçu de cette machine. Fermeture nécessite d’appliquer de la force. Pas de créma persistante, disparaît au bout de quelques minutes. Café pas assez chaud. Le résultat ressemble à un café filtre (au prix de Nespresso…). Plastique fragile. Très bon service après-vente de Nespresso, garantie de satisfaction la machine est retournée.
1 reply from Centre de Relation Client | Nespresso Canada team - 7 months ago
Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés que la Vertuo Next n’ait pas répondu à vos attentes. Cela dit, nous sommes heureux que notre service après-vente ait pu vous accompagner avec attention. Votre satisfaction nous tient à cœur, et nous espérons avoir l’occasion de vous offrir une meilleure expérience à l’avenir.
2 out of 5 stars
28 August, 2025
originally posted on Nespresso New Zealand
Machines life expectancy is not acceptable
We got one of these, and the lid was difficult to close from day one, you needed 2 hands. We didn't know that was normal until we used a friends. Once it's a year old, the constant flashing lights and maintenance it requires is not acceptable. They need to allow you to send these off to a specialist maintenance tradesman. These machines should last at least 3 years imo.
1 reply from Customer Relationship Centre team - 7 months ago
Thank you for sharing your experience with the machine. I’m sorry to hear about the difficulties you’ve encountered with the lid and the maintenance issues after a year of use. Your feedback is important, and I understand your concerns regarding the longevity and service options for these machines. In this instance, we kindly ask if you are still experiencing the mentioned issues, we kindly request that you contact our customer support team via the Australian toll-free number 1800 623 033 or live chat on our website between 5am-10pm AEST. They are dedicated to assisting you further with machine troubleshooting and will be more than happy to provide the necessary guidance. In case it is necessary, our team is also equipped to conduct a video chat with you to observe the issue in real time and offer immediate assistance. If, despite their efforts, troubleshooting your machine does not resolve the issue, our team will be more than happy to assist you with exploring your warranty options.
5 out of 5 stars
27 June, 2025
originally posted on Nespresso USA
LOVE NESPRESSO
LOVE Nespresso coffee !! Have a machine at home and one at my shop. They both work really well and I've had them for 3/4 years now. Bought machines for my 3 girls and they love them too. No issues with theirs either. Easy to order more coffee and get it shipped to my home. Only one bad thing.... it is really hard to drink any other coffee now or go through a drive through and pay way too much !!
2 out of 5 stars
19 May, 2025
originally posted on Nespresso Canada
Love Nespresso not this machine
We love Nespresso and have purchased many machines for our home and cottage however the design of this model is awful. The lock on/off lever is very stiff and the design of the used Nespresso pod case is awful. All the pods collect nicely but when you take it out for recycling all the pods fall out all over our counter. The pod box only has high sides on part of the box so all the pods will always fall out. Machines 5 years ago were better.
1 reply from Customer Relationship Centre team - 11 months ago
Thank you for sharing your impressions with us. Be sure we appreciate your comments about the Vertuo Next's design, as it’s helpful for us to improve our products and customer experience. We’ll gladly consider your feedback regarding its locking mechanism and used capsule container for future product development. Should you need any assistance with your device, trust that technical support is available 7 days a week via our toll-free number 1.855.325.5781. Our machine specialists will be happy to help!
5 out of 5 stars
3 May, 2025
originally posted on Nespresso USA
Makes great coffee
I have had my Nespresso for almost a year and love it! I enjoy the great taste of the coffee and the selection of coffee I can get!