Hoover SmartWash Automatic Carpet Cleaner Machine and Upright Shampooer - FH52000: Electric Rug Cleaner, 5-Year Warranty
$289.99
$199.99 with Target Circle ·
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- $199.99$119.99 with Target Circle4.2 out of 5 stars with 417 ratings
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- $199.99$119.99 with Target Circle4.2 out of 5 stars with 417 ratings
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Guests are saying
This carpet cleaner has garnered positive feedback for its impressive cleaning capabilities, ease of use, and efficient drying features. Guests appreciate the automatic solution dispensing and the ability to disassemble for thorough cleaning. While some have experienced issues with durability and leaks, many find it effective for pet hair and tough stains, making it a valuable addition for maintaining clean carpets in homes with pets and children.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 6439 reviews
71% would recommend
528 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
26 September, 2026Verified purchase
Effective
I don’t love the plastic pieces of the machine and that I cannot control the spray, but it is still the simplest machine I’ve used. It’s easy to use and clearly works. Look at my before and after pic! 🤢
1 out of 5 stars
26 September, 2026
originally posted on Hoover
Awful tool that fails a lot
Don't waste your money. Aside from the fact that water pools on your floor after you're done using the machine (likely residual from cleaning), the clear has broken yet again. We've had two in 18 months, we use it once a week on a area rug because we have a senior dog who has accidents. A tool like this should last more than 18 months and we shouldn't need to argue for yet another replacement.
5 out of 5 stars
Thumbs up graphic, would recommend
18 September, 2026Verified purchase
Buy this Hoover!
I used Bissell for years. Had 2 upright cleaners. I thought they were okay, but the carpet never stayed clean and spots seem to eventually reappear over time. Plus, they were a hassle to clean after each use. Debris would get stuck in the bristle shield and small crevices. My second upright, like the first, quit sucking up the water from the carpet. A family member recommended this Hoover. I’m so happy she did. I can’t tell you how much I love it. I had been trying to clean a coffee stain for months to no avail. It was gone after one swipe with this Hoover. I couldn’t believe it. My carpet looks brand new and feels so clean. Bonus, it is so easy to clean the machine after using. The shield and bristles pop right off for easy access to trapped debris. You won’t be disappointed with this carpet cleaner.
5 out of 5 stars
Thumbs up graphic, would recommend
18 September, 2026Verified purchase
Newer and Better.
Smart machine. Does everything automatically. Great ease of use. Highly recommend.
5 out of 5 stars
12 September, 2026
originally posted on Hoover
the best
works far better than any carpet cleaner I have ever owned
1 reply from Hoover Customer Support team - 23 days ago
Thank you so much for your kind words! We're thrilled to hear you're enjoying your Hoover SmartWash. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
1 out of 5 stars
12 September, 2026Verified purchase
(no review title)
This is the second one I’ve owned I use almost daily. They both have smoked and broke within a year. So disappointed in this product.
1 reply from HooverUSA team - 22 days ago
Thank you for taking the time to share your feedback. We're sorry to hear you've experienced with your Hoover SmartWash Automatic. This is not the experience we want for our customers. We'd like the opportunity to help. Please contact our Customer Care team at Hoovercustomersupport@ttifloorcare.com or call 1 800-944-9200, and we'll be happy to assist you. ~ Warm Regards, The Hoover Team
5 out of 5 stars
Thumbs up graphic, would recommend
7 September, 2026
Powerful and lightweight
This thing works. Removed the weird smell in my apartment closet that I’d just leased. Also did such a small area and the water is disgusting. I love hate carpet yall. I like the cozier feel, not having dusty crumbs in your bed from hardwood, and the sound reduction. But wow is it gross. Happy this machine helped. Much lighter weight than I was expecting. It was easy to carry the box up 3 flights.
1 out of 5 stars
31 August, 2026Verified purchase
Used
This came used and wasn’t advertised as an open box.
3 out of 5 stars
7 August, 2026
Watch out for the carpet fuzz
The machine works well and I like the dry only feature. However, it doesn’t appear there is a rinse option and the rollers are too spiky. They pull pieces of carpet up and a lot of fuzz was stuck in the plastic part at the front.
5 out of 5 stars
Thumbs up graphic, would recommend
2 August, 2026Verified purchase
Carpet cleaner /pet
100/10 Perfect for people with pets and all that hair they gets left behind
1 reply from HooverUSA team - 2 months ago
Thank you so much for your kind words! We're thrilled to hear you're enjoying your SmartWash Automatic. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
1 out of 5 stars
Thumbs down graphic, would not recommend
1 August, 2026
Not reliable!
Can’t ever get it back together so it sucks up the water. Only dumps it. With all the bad comments how does it get a 4.5 star rating.
1 reply from HooverUSA team - 2 months ago
Thank you for taking the time to share your feedback. We're sorry to hear you're having difficulty reassembling your Hoover SmartWash Automatic Carpet Cleaner and with its performance. We'd like the opportunity to assist you further. Please contact our Customer Care team by email at Hoovercustomersupport@ttifloorcare.com so we can help. ~ Warm Regards, The Hoover Team
5 out of 5 stars
Thumbs up graphic, would recommend
30 July, 2026Verified purchase
Smooth cleaning and easy clean up
This carpet cleaner not only cleans good it so easy to take apart and clean after your done ….. such a GREAT purchase
1 out of 5 stars
Thumbs down graphic, would not recommend
28 July, 2026
(no review title)
This is the worst customer service I’ve ever experienced. Hoover will do anything to find a way to void a warranty on a product they know is not good quality. I will never purchase another Hoover product and encourage you to stay away from this one. I had the product for less than 2 years and the motor completely went out and Hoover refuses to repair. Definitely take your hard earned money elsewhere, I recommend Bissell!
1 out of 5 stars
26 July, 2026
originally posted on Hoover
Leaks everywhere!
DO NOT BUY THIS PRODUCT unless you are cleaning your carpet or upholstery in a pool! We have used ours three times and the past two times it has leaks all over the floor. It leaks half the reservoir tank which is a huge mess. I have search google and checked all the corrections…still leaks. I have searched reddit and apparently this a common problem and no one has found a solution. Please save yourself the money and get a product that will not make your living room look like a flash flood!
1 reply from Hoover Customer Support team - 2 months ago
Thank you for taking the time to share your feedback. We're sorry to hear about the leaking issue you've experienced with your Hoover SmartWash. We'd like the opportunity to help troubleshoot and resolve this for you. Please contact our Customer Care team by email at HooverCustomerSupport@ttifloorcare.com for further assistance.~ Warm Regards, The Hoover Team
5 out of 5 stars
23 July, 2026
originally posted on Hoover
Great carpet cleaner
This worked great on our carpet. Light carpet with traffic stains. I am very impressed. Easy to use. I wish I had this sooner. I have a smaller non Hoover machine that was not near as good.
1 reply from Hoover Customer Support team - 2 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying your Hoover SmartWash and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
5 out of 5 stars
20 July, 2026
originally posted on Hoover
Hoover smart wash vacuum cleaner
Very satisfied with the product. Easy to operate, good quality vacuum cleaner. My carpet looks like new after the cleaning.
1 reply from Hoover Customer Support team - 3 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying your Hoover Smartwash and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
5 out of 5 stars
Thumbs up graphic, would recommend
17 July, 2026Verified purchase
(no review title)
This was the first carpet cleaner I’ve ever used, but I read the manual, followed the instructions and the results were great! We never wear shoes in our house but I was surprised by how much dirt still came out of the carpets! I did a wash, a rinse and used the “dry only” option at the end, and the carpets dried very quickly! The only downside is that when I first opened the box, a spring had come off of one of the pieces and it took me a little bit to figure out how to put it back on. Once I did, though, everything else was smooth sailing. Overall, I love this carpet cleaner!
5 out of 5 stars
Thumbs up graphic, would recommend
28 June, 2026Verified purchase
Truly A M A Z I N G!
THE best carpet cleaning machine! I was dreading having to do it bit once I got started it could not have been easier. Suction is amazing and leaves carpets barely damp when done. Super impressed.
1 reply from HooverUSA team - 3 months ago
Thank you so much for your kind words! We're thrilled to hear you're enjoying your SmartWash Automatic Carpet. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover !
1 out of 5 stars
26 June, 2026
originally posted on Hoover
Carpet Cleaner model FH52000G broken belt
The small belt to the brush from the motor broke so the brushes will not turn on carpet. sounds like gears stripping, upon inspection the toothed side of the belt broke so the brush wheels stop and go when the broken spot of the 3/16 inch wide belt skips over the brush gears. Trying to order new replacement belt. Cleaner model # FH52000G serial number VN10.0 . Can not find the belt on line// Can't fix. Makes the unit useless
1 reply from Hoover Customer Support team - 3 months ago
Thank you for taking the time to share your feedback regarding your SmartWash. We're sorry to hear about the issue with the brush belt and understand how frustrating this must be. We'd be happy to help you find the correct replacement part and assist with your order. Please give our Customer Service team a call at 1-800-944-9200, and we'll be happy to assist you.~ Warm Regards, The Hoover Team
3 out of 5 stars
25 June, 2026
originally posted on Hoover
Cheaply made but expensive - does the job so far
I haven’t had any problems with it - nor have I had it very long. It seems to do the job pretty well though it’s not as easy for me to use as I’d hoped. It’s a bit difficult for me to get down to change the rollers, and I feel the machine could be easily broken because of all the plastic parts. It does not feel nearly as durable as the old (much heavier) Hoover I’ve had for many years. Hopefully Hoover,‘s quality hasn’t changed and this Hoover, will also last for a long time. I am hopeful.
1 reply from Hoover Customer Support team - 3 months ago
Thank you for taking the time to share your feedback regarding your SmartWash. We appreciate your honest comments and are glad to hear it has been cleaning well so far. We understand your concerns about changing the rollers and the overall feel of the machine. Your feedback is valuable and will be shared with our team as we continue to improve our products. We hope your Hoover vacuum continues to serve you well for years to come.- Warm Regards,The Hoover Team