Nespresso Vertuo Next Coffee Maker and Espresso Machine by DeLonghi with Milk Frother White: Automatic Shut-Off, 16 Capsules

My husband and I love our Nespresso especially when we’re needing an extra boost of energy and are feeling like espresso. They have so many different flavors and they all taste so good. I love that they made it easy to use, easy to put together, and to clean. We love it and it’s not nosey which is a plus.

After three replacements of my Veruo Next with Areoccino 3, I suggest you avoid purchasing Vertuo Next... my original and all three replacement machines leaked underneath, this leaking was especially bad during the cleaning cycle. I had to accept my fourth machine with leaking as the warranty period is based on the warranty expiry of the original machine and my original machine warranty expired just weeks after my third replacement machine arrived... I had to setup my fourth machine to operate over a tray to catch leaking water. This looks ugly and takes up significant flat surface space (bad) but its much easier than mopping up water and drying up underneath the machine. Then, the little bucket that holds the capsule started cracking up. Initially, a small crack appeared; then a piece broke away, resulting in coffee leaking into the catcher basket. I called Nespresso again, asking whether a part was available to replace the existing bucket. Nespresso evaluated the breakage using their remote viewing via remote viewing on my mobile phone camera. The person was very sweet, and they agreed it didn't look good and suggested I could send in my machine for a paid evaluation and repair as Nespresso doesn't sell spare parts, and also offered a paid repair which I declined.

I ordered this for my daughter as a wedding gift, it was a sale I caught one day. Setup and instructions are easy to follow, coffee temp is perfect and doesn’t scald the coffee. 10/10

I love this little gem of a machine. Quick and easy to use and so many yummy flavours. Great that you can make all different sizes from shots to cups, mugs and carafe. Hot and cold options. It is also stylish in my kitchen. It pays for its self with the money I have saved not buying coffees from the cafe.

The pods for this are an okay price. They are easy to make with the machine. Sometimes to watery or burnt. Temp is good. It would be easier to be able to get more.options in store.

I loved out Nespresso vertuo, very easy to use, all coffees come smooth and creamy! The drink temperature is right and the machine itself is very durable and easy to use! Great coffee maker to use for different flavors too

Nespresso is by far our favorite coffee maker. The coffee comes out with the foam just like a manual nespresso machine, but with no extra work. They’re coffee flavors are delicious, rich and with bold flavors.

I’ve been using this product for about two weeks when the problem started: roughly one out of every two or three capsules doesn’t brew properly. Instead of dispensing coffee into the cup, it leaks inside the machine. It doesn’t happen every time, so I cleaned it and kept using it for about two months, but the issue continued. Yesterday I called the service center. They asked me to record a video showing the cleaning process and sent me a link. After cleaning, I checked for water leakage — of course there was none, because the malfunction only happens when a capsule is inserted and the coffee flows inside the machine. This morning the very first capsule leaked inside again. Cleaning the spilled coffee is very time-consuming because it spreads throughout the internal parts. Despite this being a machine defect, the exchange process is complicated and inconvenient, and I have wasted many capsules.

So disappointed. Had continued issue with water pump malfunction. Had to send 2 back while in warranty. Now the 3rd one has kicked it in too! Previously I had an original Citi and had it for 6 years before it had to be retired. Now I’m wondering is it worth getting it repaired. Or to just try something else. When the coffee machines were made of metal that was great but since it changed to recycled plastic quality has been sacrificed. Yes I get trying to be sustainable but at what expense? Then amount of returns due to faulty parts is adding to the landfill, which you guys pride on trying to reduce.

I like the machine but the instructions given to descale do NOT work! I had to go online to get instructions that actually worked. I wish the descaling process was simpler like Keurig machines. I can’t understand why there’s so many multiple steps that you can never remember. Please make descaling simple or give better instructions!

My husband bought this for me several years ago and at first I couldn't figure it out. I kept accidentally triggering the descaling function and the pod kept getting stuck. I figured out that you have to wait until the flashing light turns solid before you press the button and if the pod gets stuck use a paper towel and grab it to break it free (video on youtube). Now that I know how to use it I've gone years without incident and I love me Nespresso machine. The frother in my opinion is a must. The best almond milk to froth is the vanilla silk almond milk.

I absolutely love my Nespresso Vertuo Next coffee machine! It’s easy to use and makes delicious coffee every time. It was a gift from a friend and has quickly become an integral part of my daily routine. I enjoy having coffee with my friend while driving, and I also love making coffee for him. The machine heats up quickly, the pods offer a great variety, and every cup comes out smooth and satisfying.

I like the Nespresso Vertuo Next Limited Edition Bundle as a machine. It’s not too noisy, the size is perfect, and the design looks really beautiful in the kitchen without taking up too much space. The performance is very good, it makes a great crema, and overall it’s easy to use. My main issue is more about the coffee itself. I’m becoming less of a fan of Nespresso because you’re basically forced to buy only Nespresso capsules. Sometimes Starbucks makes Nespresso-compatible vertuo capsules, but other than that, you always have to buy Nespresso, and the cost for each capsule adds up quickly. The coffee is also quite strong, and I can’t drink more than two cups a day without getting a headache. With bean-to-cup machines, I can enjoy two to three cups a day easily. So overall, the machine is great, but the Nespresso coffee and pricing could definitely be improved.

I received this as a gift about 5 years ago, it just died. I spoke to a technical specialist, they said it was an electrical issue and could not be fixed. I then spoke to a supervisor who said, "That is an appropriate life span for this machine. We do have other (more expensive) machines which last longer." He offered me a discount towards the purchase of a new machine. When I asked why I should add my dead machine to my landfill/recycling bin only to have to do the same thing eventually with the next Nespresso, he said "That is the best I can do." ----- To continue: After I saw the response from Nespresso: (....Rest assured that we'll be happy to further assist you via live chat on our website....) I reached out one again through the chat. And this was the response: "Please note that as agents from the digital chat, we can only share with you troubleshooting steps that you may follow to try fixing your machine." So, it was a total waste of time. Plus my initial chat was disconnected, so I spend a total of another 30 minutes with Nespresso only to be now futher ahead.

If you're shopping for a Nespresso machine do NOT buy this one. I've gone through two Vertuo Next machines in a three year span and both have stopped working due to a mechanical water pump issue. I can't tell you how many pods have been wasted because the machine will randomly stop working despite being perfectly fine the previous day. I love the taste and quality of Nespresso coffee and I've already purchased a different model, but I have to say I'm disappointed that their machines barely last for two years. For a company that prides itself on recycling and sustainability they should be more dedicated to creating a longer lasting product and avoiding their machines ending up in landfills.

I had 5 coffees and all tasted not really good. And then it stoped working and it’s just sitting there for while

Have just had another one fail which is my second machine in 3 years - outrageous when you take into account the price and reputable manufacturer. Be mindful when you get a replacement it takes over the balance of the warranty so although this one has fallen well short of the 2 year warranty it's for the dump. I enjoy Nespressos coffee so will probably have to get a higher quality model and hope it doesn't happen again.

I love my Nespresso. Bought it 1 month ago. Make quality coffee. Try it with the milk frother, it's delicious.

Très déçu de cette machine. Fermeture nécessite d’appliquer de la force. Pas de créma persistante, disparaît au bout de quelques minutes. Café pas assez chaud. Le résultat ressemble à un café filtre (au prix de Nespresso…). Plastique fragile. Très bon service après-vente de Nespresso, garantie de satisfaction la machine est retournée.

We got one of these, and the lid was difficult to close from day one, you needed 2 hands. We didn't know that was normal until we used a friends. Once it's a year old, the constant flashing lights and maintenance it requires is not acceptable. They need to allow you to send these off to a specialist maintenance tradesman. These machines should last at least 3 years imo.