Aroma 8 Cup Rice Cooker - Stainless Steel ARC-904SB: Digital Rice Maker, Automatic Shut-Off, Reheat & Steam Functions

A: Hello! The model number seems to be listed incorrectly on Target, but this is the manual for the unit you are commenting about. http://www.aroma-housewares.com/static/manuals/ARC-914SB_InstructionManual.pdf

A: Why is the model number different? Thanks

A: Yes the unit can cook quinoa as well as other grains. In the manual included with the cooker, it provideds the ratio to cook each grain. Should you have any other question please reach out to us

A: Hello, Thank you for your question on this model. Yes you are able to cook quinoa in the unit. In the instructions provided with the cooker, it will let you know the grain to water ratio needed to cook it as well as other grains. Should you have any other questions or concerns with this unit please reach out to our customer service team. They are available M-F from 8:30am-4:30pm PST and can be reached at 1-800-276-6286 ext. 1. Regards, Anthony Macalintal Customer Support Specialist Aroma Housewares Co.

A: Be sure you can have a rice cooker. Most you can’t.

A: Hello, Thank you for reaching out to us. With this model as it is an analog unit it will stay on keep warm until the unit is unplugged. With our digital units, they will typically turn off withing 12 hours after cooking to prevent damage to the circuit boards. Should you have any other questions or concerns please feel free to call into our customer service team. They are available M-F from 8:30am-4:30pm PST and can be reached at 1-800-276-6286 ext. 2198. Regards, Anthony Macalintal Customer Support Specialist Aroma Housewares Co.

A: Cooked rice can be kept in a rice cooker for no longer than 10-12 hrs, but ideally refrigerated or frozen ASAP to prevent bacterial growth and food poisoning. I’ve frozen cooked rice in personal serving size balls(or somewhat flattened balls)wrapped in wax paper and put into a sealed plastic bag then frozen. These can be reheated in a microwave on high for 1-3 minutes (depending on the wattage of your MW). Use same principles of food safety with rice as with anything else.

A: Hello, Thank you for reaching out to us. We do not recommend to leave the unit on for an over extended period of time. Though we have the warm function, it is designed for a short period of time as it maintains a temperature of approximately 149*-167*F. If rice is left sitting it will start to brown. Should you have any other questions or concerns please feel free to call our customer service team. They are available M-F from 8:30am-4:30pm PST and can be reached at 1-800-276-6286. Regards, Anthony Macalintal Customer Support Specialist Aroma Housewares Co.

A: Hello, Thank you for reaching out to us. The inner pot is a 2 quart capacity and interior is 6.5" in diameter and 4" in depth. Certainly if there is something our customer service representatives can assist you with, feel free to reach out to them. They are available M-F from 8:00am-4:00pm PST and can be reached at 1-800-276-6286. Regards, Aroma Housewares Co. Customer Support Specialist

A: Hello, Thank you for your question. Yes the unit can cook brown rice as well as other grains. In the manual it will give you the grain to water ratio for which one you are wanting to cook. Should you have any other questions or concerns please feel free to call our customer service team. They are available M-F from 8:00am-4:00pm PST and can be reached at 1-800-276-6286. Regards, Aroma Housewares Co. Customer Service Support Specialist

A: Hello, Thank you for reaching out to us. Yes you can put the eggs in the provided steam tray and steam cook the eggs. Typically you would steam them for 12-15 minutes depending on the doneness you are wanting. If you have any other questions or concerns please feel free to call our customer service team. They would be more than happy to assist. They are available M-F from 8:00am - 4:30pm PST and can be reached at our toll free number of 1-800-276-6286 ext. 1. Regards, Customer Support Team Aroma Housewares Co.

A: Hello, Thank you for your question. The unit once done cooking will go to keep warm. To turn the unit off once done you would need to unplug it from the wall outlet. If you have any other questions or concerns please feel free to call our customer service team. They would be more than happy to assist. They are available M-F from 8:00am - 4:30pm PST and can be reached at our toll free number of 1-800-276-6286 ext. 1. Regards, Customer Support Team Aroma Housewares Co.

A: Hello, Thank you for your question. The inner pot is made of aluminum with a nonstick coating that is PFOA free. So there would be no toxins that would leech into the food as it cooks. Should you have any other questions or concerns please call our customer service team. They are available M-F from 8:30am - 4:30pm PST and can be reached at 1-800-276-6286 ext. 1. Regards, Anthony Macalintal Customer Support Specialist Aroma Housewares Co.

A: Hello, Thank you for your comment and concerns with your unit. Please call our customer service team so we may try and further trouble shoot the issue you are experiencing with your unit. They would be able to assist you with your concerns. They are available M-F from 8:30am - 4:30pm PST and can be reached at our toll free number of 1-800-276-6286. Regards, Anthony Macalintal Customer Support Specialist Aroma Housewares Co.