SheaMoisture Jamaican Black Castor Oil Strengthen & Restore Shampoo - 13 fl oz: Moisturizing, Curl Enhancing, Paraben-Free, Sulfate-Free
$10.99 ($0.85/fluid ounce)See 1 deal for this item
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$3.99 - $10.99
Buy 3, get 1 free on select beauty minis on select items
4.5 out of 5 stars with 1706 ratings
$3.99 - $10.99
Buy 3, get 1 free on select beauty minis on select items
4.5 out of 5 stars with 1706 ratings
$12.99($1.00/fluid ounce)
$5 Target GiftCard with $30 beauty products purchase
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4.5 out of 5 stars with 705 ratings
$10.99($0.85/fluid ounce)
$5 Target GiftCard with $30 beauty products purchase
4.5 out of 5 stars with 1312 ratings
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Guests are saying
The shampoo has received mixed feedback from guests, with many expressing disappointment over recent formula changes that have led to issues like buildup, lack of lather, and scalp irritation. However, some guests still appreciate its moisturizing properties and pleasant scent, noting improvements in hair health and manageability. Guests with curly or damaged hair have found it beneficial, while others are seeking alternatives due to the new formulation. Overall, it remains a popular choice for those who value natural ingredients.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 2079 reviews
effectiveness: 3.16 out of 5
quality: 3.24 out of 5
value: 3.04 out of 5
60% would recommend
252 recommendations
5 out of 5 stars
5 February, 2026Verified purchase
(no review title)
Amazing. I have wavy hair and had been using regular drug store shampoo my entire life, wondering why my hair always felt so dry and flat. When I switched to this, it was literally night and day. My hair went from dry and flat, to voluminous and extremely shiny. Somehow it made my hair look thicker too… I’d 100% recommend this to anyone that has wavy or curly hair.
5 out of 5 stars
Thumbs up graphic, would recommend
31 January, 2026
Will always keep this in my shower!
I have used this on and off for YEARS and it’s the only shampoo that actually makes my hair feel clean and moisturized without weighing it down and it’s the only shampoo that I’ve actually noticed a difference with the definition of my hair it makes it so curly, I have thin fine wavy to curly hair for reference.
1 out of 5 stars
Thumbs down graphic, would not recommend
29 January, 2026Verified purchase
Terrible
I’ve used this shampoo before never had any issues but they recently changed their formula and it made my scalp extremely itchy and flaky! So disappointing! Would not recommend 👎
1 out of 5 stars
Thumbs down graphic, would not recommend
15 January, 2026
Low Porosity Type 4 Hair
Horrible, Horrible, Horrible, I was fool for buying this. I have 4b hair that is like 4 inches and I have low porosity hair. This product literally felt dry when applying, I didn’t get a good lather at all. The scent ain’t even that bad, it just smells like crayons, but this product is a big no for low porosity, be ware!
1 out of 5 stars
Thumbs down graphic, would not recommend
25 November, 2025Verified purchase
(no review title)
Made my scalp dry and leave the hair greasy
5 out of 5 stars
Thumbs up graphic, would recommend
18 November, 2025Verified purchase
SheaM
This a thick creamy shampoo , laters up for a ghost clean & leaves hair silky clean
1 out of 5 stars
12 October, 2025Verified purchase
Causes Hair loss product!!
Do not buy. It will cause severe shedding, loss of hair, and depression! I already had fine thin hair, now it’s 20x worse.
5 out of 5 stars
Thumbs down graphic, would not recommend
10 October, 2025Verified purchase
Excellent quality!!!
I have completely gray hair, and by the recommendation of a friend, I decided to buy this shampoo. I'm so grateful for the recommendation. This shampoo has helped me so much. I don't use conditioner because I bought the living conditioner from the same brand. I'm happy; my hair is incredibly soft as soon as it dries. The best is that my hair looks like it came straight from the salon. My hair has become softer and fuller. I recommend it 100 percent.
5 out of 5 stars
3 October, 2025
originally posted on influenster.com

Nourishing Strength & Shine ✨
A true hair savior. The shampoo cleanses without stripping, the conditioner melts into strands for softness, & the oil seals in lasting moisture. Perfect for dry, brittle, or over-processed hair—leaves curls bouncy, edges strong, & overall hair deeply nourished with a natural healthy shine.
1 out of 5 stars
25 September, 2025
originally posted on sheamoisture.com

Disappointed
I thought this would be a good shampoo but I was wrong. I get A LOT of hair fall out and will not buy it again.
5 out of 5 stars
Thumbs up graphic, would recommend
5 August, 2025Verified purchase
Mrs
I love how it cleans without stripping the hair.
5 out of 5 stars
Thumbs up graphic, would recommend
2 August, 2025Verified purchase
Magnificent
Been fighting for years for keep moisture in my locs...until now
5 out of 5 stars
2 August, 2025
originally posted on sheamoisture.com

my personal products
the smell opening and applying. Love how it lathers well. Love it alway around
1 out of 5 stars
20 July, 2025
originally posted on sheamoisture.com

Hair Loss
I don’t normally write reviews but I had to. My families hair has been falling out like crazy since we have been using the shampoo and conditioner combo. I had to cut over two inches of my hair off. I wish I was able to return and get my money back! I really tried to support and love the products from shea moisture, but they are not for my family and I !
1 reply from Breyer's Consumer Services team - 8 months ago
We’re sorry to hear this, the quality of our products is important to us. We’d like to gather more details about the product and your experience. Please email support@sheamoisture.com with the ref id: 51866272.
2 out of 5 stars
14 July, 2025Verified purchase
New formula
I used to love this shampoo. It did wonders for my scalp health. They recently changed the formula and it irritates my scalp as well as weighs my hair down
1 reply from SheaMoisture team - 9 months ago
Thank you for sharing your experience with our Jamaican Black Castor Oil Strengthen & Restore Shampoo. We're sorry to hear this. Your feedback is important to us, and we take it seriously. Our team would like to connect with you to gather some additional details. Please reach out to us at support@sheamoisture.com with your contact details and the ref id # 51804293.
1 out of 5 stars
5 June, 2025
originally posted on sheamoisture.com

Ingredients fell to the bottom and throughout sham
Hi I’m here to remind you customers to think twice before purchasing shea moisture strengthen and restore shampoo or conditioner because it will sit on the retails shelf over shelf life and shea moisture will still give the ok to sell! Disgusting work. Definitely do not supposed shea moisture at ALL anymore. If I was stupid I would probably still use this gonk! Eww! 💩
3 out of 5 stars
27 May, 2025
originally posted on sheamoisture.com

OK, but....
love the shampoo. it was a game changer for the first month or so. Went to use it one day and it seems that the shampoo has separated.
1 out of 5 stars
20 May, 2025
originally posted on sheamoisture.com

No growth
I wanted so badly to love this product, but my hair stopped growing while using this product. Left my hair feeling it had a lot of buildup did not feel clean. After every wash my hair felt dry and hair still kept falling out. Very disappointed
1 reply from Consumer Support team - 10 months ago
We're sorry to hear that you were disappointed with our Jamaican Black Castor Oil Strengthen & Restore Shampoo. Your feedback helps us improve. Please contact our Consumer Services team at support@sheamoisture.com with your contact details and the ref id: 51186982 so we can assist you further.
3 out of 5 stars
11 May, 2025Verified purchase
Ok
I found this particular aspect to be fairly acceptable. I only utilized it on a handful of occasions, and during those times, I didn’t notice any significant changes or improvements.
1 reply from SheaMoisture team - 11 months ago
We’re sorry to hear our Jamaican Black Castor Oil Strengthen & Restore Shampoo didn't provide benefits as expected, the quality of our products is important to us. We’d like to gather more details about the product and your experience. Please email consumer.services@unilever.com with the ref id: 51059321.
1 out of 5 stars
Thumbs down graphic, would not recommend
1 April, 2025
Sadly dissapointed in Strengthen & Restore new formulation
Shea Moisture products have been my absolute go to for well over a decade. Unfortunately there have been many ingredient changes, and not for the better. After using this strengthen and restore shampoo. The leave in conditioner as well (which had been my favorite) I had itching scalp and the skin exposed to the shampoo. Many sores on scalp after use. I take fabulous loving care of my hair and I am more than offended by the changes this company has made in its products. Well, back to the hunt for healthier safe hair and skin care.
1 reply from SheaMoisture team - 1 year ago
We apologize for any inconvenience caused by our Jamaican Black Castor Oil Strengthen & Restore Shampoo. Your satisfaction is our priority. Please reach out to our Consumer Services team at support@sheamoisture.com with your contact details and the ref ID: 50677574 so we can address your concerns promptly.