Clairol Root Touch-Up Permanent Hair Color - 4R Dark Auburn Reddish Brown - 1 Kit: For All Hair Types, Includes Brush and Gloves
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4.4 out of 5 stars with 2735 ratings
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Guests are saying
This product has been a reliable choice for many guests, especially for those looking to cover gray hair easily at home. While some guests have experienced issues with itchiness and inconsistent results over time, others appreciate its effectiveness and convenience compared to salon visits. The product's ease of use and ability to deliver satisfactory results initially make it a popular option, though freshness and side effects have raised concerns for some.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 2219 reviews
effectiveness: 1 out of 5
quality: 1 out of 5
value: 1 out of 5
0% would recommend
1 recommendations
5 out of 5 stars
27 February, 2026
originally posted on Clairol
Perfect colour for me
I purchased this product a week ago, unsure how it would turn out. I have long blonde hair. My hairdresser isn't available due to illness. So only ever having the same hairdresser for 45 years I thought I would give it a go. Wow I am blown away by how well it's covered my roots. I have ordered a few more. I haven't tried doing the underneath as yet as I would need at least two packets. The price is fabulous too. I am very happy.
5 out of 5 stars
17 February, 2026
originally posted on Clairol
Its great ever timeRose
5G is a great root Touch-up its even Better with a coupon.
5 out of 5 stars
9 February, 2026
originally posted on Clairol
Best hair dye
Love this hair dye! Amazing coverage, super easy to apply, and the color looks so natural. My hair looks fresh and healthy—couldn’t be happier! Definitely repurchasing! 10 out of 10
1 out of 5 stars
2 February, 2026
originally posted on Clairol
Dye for 4A looks blonde!
There’s no way this color comes out “Dark Ash Brown”. So annoyed I wasted money on this.
1 reply from Clairol team - 2 months ago
Hi there! Thank you for using our Root Touch Up line. We regret to hear that it did not give you the results you were expected after mixing our product. The Root Touch Up shade 4A Dark Ash Brown uses a color tint technology so it is normal to have the orange/yellow hue when mixing. The color of the mixture is not indictive of the final color result. We encourage you take time to perform the Strand Test prior to use as this will help you determine & get a preview of the color results prior to the real application. We hope this helps! If you would like any further assistance with this product line, we would be more than happy to help! You may reach us at 1-800-252-4765.
1 out of 5 stars
2 February, 2026
originally posted on Clairol
What even is this.
Such a horrible product. I haven’t even used it. But I mixed the tubes a the solution is a creamy yellow hue. I’m Not putting that in my hair!!!
1 reply from Clairol team - 2 months ago
Hi there! Thank you for using our Root Touch Up line. We regret to hear that it did not give you the results you were expected after mixing our product. The Root Touch Up shade 3 Brown Black uses a color tint technology so it is normal to have the orange/yellow hue when mixing. The color of the mixture is not indictive of the final color result. We encourage you take time to perform the Strand Test prior to use as this will help you determine & get a preview of the color results prior to the real application. We hope this helps! If you would like any further assistance with this product line, we would be more than happy to help! You may reach us at 1-800-252-4765.
1 out of 5 stars
13 January, 2026
originally posted on Clairol
Waste of time
This is a waste of my time. It washes out straight after you wash it. Don’t waste your time
1 reply from Clairol team - 3 months ago
Hi there! Thank you for using our Root Touch Up Temporary Compact Powder line. We regret to hear that it did not give you the results you had expected. The Root Touch Up Temporary Compact Powder is a temporary product intended to last only 1 shampoo washing. If you are looking for something that will last longer and/or something permanent, you may always use our permanent color Root Touch Up. We hope this helps! You may reach us at 0800083333, if you have any other questions or concerns.
1 out of 5 stars
5 December, 2025
originally posted on Clairol
Disappointed
This didn’t even work. I left it on for 15-20mins for stubborn greys and it did nothing at all!! Definitely disappointed!!
1 reply from Clairol team - 4 months ago
Hi there! We would like to thank you for trying our Clairol Root Touch Up; yet, we are truly saddened to learn that you did not get the results you hoped for, as the product did not cover your grey. Since there are quite a few variables to consider on the results you received, we feel it is best to speak with you directly to make the best recommendation. When you have a moment, please call us at 1-800-252-4765, and we would be glad to further assist!
1 out of 5 stars
20 November, 2025
(no review title)
I didn't like it. It's not full coverage, especially if you have thick hair.
5 out of 5 stars
4 November, 2025
originally posted on Clairol
⭐️⭐️⭐️⭐️⭐️ 5/5 – Pleasantly Surprised and So Happy
I’ll admit, I was skeptical at first. I’ve never colored my own hair before — my highlights are usually done by a professional salon color specialist. But lately I’ve been looking for a more economical option, so I decided to try Clairol Root Touch-Up as a little experiment. I’m so excited to report that it was a great success! The product was easy to use, covered my greys beautifully, and blended seamlessly with my highlighted color. I honestly can’t believe how natural it looks — no harsh lines or mismatched tones. For anyone who’s nervous about trying an at-home touch-up, I highly recommend giving this a shot. It’s quick, affordable, and really delivers professional-looking results.
5 out of 5 stars
14 October, 2025
originally posted on Clairol
I love it
I have used this for the first time. I have always been a dyed blonde in my adult years. I recently come across your very light blonde Root Touch up. I love it and will be using it forever!! I can't believe how perfect my roots were. The only thing I found difficult was using it at the back of my short bob hairstyle, I did try but I wasn't very successful.any advised on how I can find an easy way to colour the back of my hair.
1 out of 5 stars
5 October, 2025
originally posted on Clairol
Not worth the money
I have been buying Root Touch Up Medium Blond #8 for years. However, the quality of the product has declined. I get my roots professionally touched up every 6 weeks and use the Clairol Touch Up half way through at 3 weeks. The product used to hold the color until my salon appointment but not anymore. Now it fades in less than a week with the blonde fading to gray. Sadly I will now have to find another brand to replace this product that I have counted on for years.
1 reply from Clairol team - 6 months ago
Hi there! We do want to thank you for trying our Clairol Total Root Touch Up. However, we are truly saddened to learn of your disappointment with the product. This is not the experience we want you to have, nor what we would expect. Since there are quite a few variables to consider on the results you received, we feel it is best to speak with you directly to make the best recommendation. When you have a moment, please call us at 1-800-252-4765, and we would be glad to further assist!
1 out of 5 stars
15 September, 2025
originally posted on Clairol
This product is not worded correctly
I just bought this think it would be good to color my gray Roots. Well I tried and it is not just for covering gray roots. When u are calling it a roottouch -up. It made my hair dry and hard to comb threw. So I think u should be call Root small touch-up spray. I would like a refund please.
1 reply from Clairol team - 7 months ago
Hi there! We would first like to thank you for using our Clairol Root Touch Up Temporary Color Refreshing Spray. However, we are truly saddened to learn of your disappointment with the product. This is not the experience we want you to have, nor what we would expect, and we will be sure to share your feedback with our team. We are glad to further assist you, and we invite you to give our color experts a call. When you have a moment, please give us a call at 1-800-252-4765, so we can better help.
5 out of 5 stars
14 September, 2025
originally posted on Clairol
Best root cover up out there!
I've been using this spray for years! I color my hair dark brown but I use medium brown spray and it works just fine. It doesn't get on my hands and lasts until I wash my hair again. I have used many many brands over the years and this is by far the best!
5 out of 5 stars
1 September, 2025
originally posted on Clairol
Covered greys in 15 minutes
Just used it today, number 10 to cover my greys and it's worked . Love it will be buying it again next month same having it bleached all the time
1 out of 5 stars
Thumbs down graphic, would not recommend
17 August, 2025
Cheap quality.
Failed and deceitful product. Color neither upheld or maintained full coverage as claimed. Why is the touch-up more costly than the full head of hair? Do not purchase!!
5 out of 5 stars
9 August, 2025
originally posted on Clairol
Love this product
I’ve used this product for several years with great results. I use this between full color treatments. I consistently receive compliments on my hair color (R5) often hearing how beautiful and natural the color is.
1 out of 5 stars
15 May, 2025
originally posted on Clairol
No longer covering grays
I have used dark brown Root Touch Up for many, many years. I have in recent years, colored my roots with the product every 5 weeks. The last 2 boxes were using the colorblend. After using the first box, I noticed visible grays while my stylist was cutting my hair, that has never happened before, I assumed I must have missed them. I used the second, and I can see the product is not fully covering the grays. The lack of gray coverage is more apparent after using 2 boxes over 10 weeks. The grays are longer than just the normal grow out and visible. I am very disappointed and embarrassed that my grays are showing after just coloring. I have always purchased several boxes at a time to have them on hand. I returned the three boxes that I had. The amount of product also seemed to be less. Unless the issues are addressed, I will look for another product.
1 reply from Clairol team - 11 months ago
Hi there! Thank you for your loyalty to our Root Touch Up lin. The product is designed for 100% grey coverage; so, we regret to hear that was not the case for you. Covering grey can be factored on a few different reasons and we would be glad to help out further with this experience. You can give us a call at 1-800-252-4765 and we would love to help!
1 out of 5 stars
11 May, 2025
originally posted on Clairol
Not worth the money.
Bought this to try but was very disappointed as it did nothing at all and made no difference to my auburn hair which has lighter strands of hair in places.
1 reply from Clairol team - 11 months ago
Hello, we would first like to thank you for trying out our Root Touch Up Color Volume 2-in-1 Temporary Spray; however, we regret to learn of your experience. Our 2-in-1 Temporary spray is designed with damage-free ColorFill technology that blends natural cellulose fibers thicken hair at the root line, with color pigments for instant gray coverage; so, we regret to hear that was not the case for you. Covering grey can be factored on a few different reasons and we would be glad to help out further with this experience. You can give us a call at 08000833338 and we would love to help!
3 out of 5 stars
29 April, 2025
originally posted on Clairol
Not blonde much darker
I bought medium blonde for my ash blonde hair. It turned out brown! So my roots are brown and my length is blonde. Looks so weird. Hoping it will get lighter with washing. On the awesome side did hide all of my grays.
1 out of 5 stars
8 April, 2025
originally posted on Clairol
Would not recommend
I dyed my hair and it did not cover the gray after leaving it on for 45 minutes. It was a waste of money and my time.
1 reply from Clairol team - 1 year ago
Hi there! We would first like to thank you for trying our ColorStrong. However, we are truly saddened to learn of your disappointment with the product. This is not the experience we want you to have, nor what we would expect. Since there are quite a few variables to consider on the results you received, we feel it is best to speak with you directly to make the best recommendation. When you have a moment, please call us at 1-800-252-4765 and we would be glad to further assist!