Crest 3D White Advanced Teeth Whitening Toothpaste, Radiant Mint

Thank you for sharing your experience with Crest 3D White toothpaste with Radiant Mist flavor. Your safety is our top priority, and that’s why our Safety Team works hard to ensure that every consumer is both happy with their results and feels safe and comfortable when using our products. The peeling or stringy material in the mouth is most likely loose layers of dead skin cells. It is normal for these cells to shed in very small clumps. Most people do not notice this. However, when some people use certain oral care products, particularly anti-tartar toothpastes, this process can be more noticeable. The cells clump together and form visible strings. It is typically painless and resolves within a short period of time. We recommend stopping use of the product if bothered by the peeling or if irritation develops. Talk with a dentist or other health care provider if the symptoms do not go away or get worse. They are the best source of information about dental and medical health. If you’d like to tell us more and choose to stop using the paste, bring it with you to the phone for additional help. We’re here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 492-7378.