Shark Navigator Cordless Robot Vacuum with SmartPath Navigation and Self-Cleaning Brushroll RV2110 Gray
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- $249.99 - $269.99reg $829.00 - $899.00 Sale5 out of 5 stars with 18 ratings
- $459.99reg $579.99 Sale4.7 out of 5 stars with 79 ratings
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Guests are saying
The Shark Navigator Robot Vacuum has garnered mixed feedback from guests, with many praising its powerful suction and ease of use, particularly for pet hair. Guests appreciate its smart mapping capabilities and the convenience of scheduling cleanings via the app. However, concerns arise regarding its navigation, noise level, and occasional connectivity issues. Overall, it serves as a helpful tool for maintaining cleanliness in busy households, though some guests have experienced reliability issues.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 111 reviews
31% would recommend
19 recommendations
2 out of 5 stars
Thumbs down graphic, would not recommend
13 May, 2026Verified purchase
Too technical for seniors.
Not appropriate for older non tech savvy people. I bought one for my sister's Mother's day present and she gave it back to me today because she cant figure it out. It apparently works through WiFi. I couldn't help her. Im also tech challenged.
1 reply from SharkNinja Product Expert team - 28 days ago
Hi there, thank you for sharing your experience. We’re disappointed to hear that the product wasn’t a good fit, especially since it was meant to be a Mother’s Day gift. We understand how frustrating it can be when a device feels too complicated for non‑tech‑savvy users, particularly if Wi‑Fi setup is required, and you weren’t able to get it working easily. We’d like to provide product support and see how best we can assist, or help recommend alternative options that may better suit your needs. Please contact our customer service team at 1‑888‑228‑5531, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved. Kind regards, Shark Home
2 out of 5 stars
Thumbs down graphic, would not recommend
12 May, 2026Verified purchase
Received used, does not work.
Item came delivered used. Had trouble connecting it and Shark customer service could not figure out the problem. I’m guessing this particular product is faulty.
1 reply from SharkNinja Product Expert team - 27 days ago
Hello Jenn, we’re sorry to hear about your experience. Receiving an item that appears used and having connection issues is understandably frustrating. This may be related to Target's fulfillment, but if the unit is faulty, Shark Customer Care can help review the issue and explore replacement options under warranty. Your feedback is appreciated. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We’re here to help. Kind Regards, Shark Home
1 out of 5 stars
Thumbs down graphic, would not recommend
21 April, 2026Verified purchase
Very bad
Useless
1 reply from SharkNinja Product Expert team - 2 months ago
Hello Matthew, Thank you for sharing your review. We're truly sorry to hear that the Shark Robot vacuum didn't meet your expectations. We understand how disappointing it can be when the vacuum isn't what you anticipated. If you’re experiencing any challenges, or would like to learn more about the features and functions of your Robot Vacuum, kindly contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Home
1 out of 5 stars
Thumbs down graphic, would not recommend
13 April, 2026Verified purchase
Warranty not honored on faulty product
The vacuum stopped working with within four months of purchase, and shark refused to honor the warranty because it claimed the issue was with the brush roll, which it says is a wear and tear component. It does not say anything about wear and tear components being excluded anywhere that you can see before purchase.
1 reply from SharkNinja Product Expert team - 2 months ago
Hi there, Thank you for your feedback. We’re disappointed to hear about your experience with the Navigator Robot, especially that it stopped working within four months and that there was confusion around warranty coverage for the brush roll. This isn’t our usual standard, we understand how frustrating this must be, and we’d appreciate the opportunity to explore further options with you and review your situation more closely. Please contact our Shark customer support team directly at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can assist further. Kind regards, Shark Home
2 out of 5 stars
6 April, 2026
originally posted on sharkninja.com
questionable product
The unit has been here going on two weeks and the performance has been unpredictable. It took two days to map the house, once it did that I could start it then it would run and get lost on the way to the charging station. Yesterday it would not respond to the cell phone to begin sweeping.
1 reply from SharkNinja team - 2 months ago
Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear about your experience with your robot and understand how frustrating this must have been. Based on our records, we can see that your case regarding the connectivity and movement issues has already been addressed by our support team. Please rest assured that we’re continuing to work with you to ensure this issue is fully resolved. If you need any further assistance, feel free to reach out to our team through our support page below. Thank you for your patience and understanding as we work to make this right. Contact Page: https://support.sharkninja.com/contact-us Kind regards, Shark Home
1 out of 5 stars
25 March, 2026
originally posted on sharkninja.com
Disappointed
This is my third Shark robot vacuum. The first one was the best. It probably lasted around two years. My second lasted a couple of months and the I purchased this one which was similar to my first hoping it would be just as good. It has only lasted months. I love Shark products but the robot vacuums seem to be declining in quality. I keep getting " the front bumper is stuck" error. I've tried cleaning it and taking it apart to see what is stuck and there is nothing there. It won't run anymore because of this error message. I've bought my last Shark robot vacuum. So disappointed.
1 reply from Sharkninja team - 3 months ago
Hi Melissa, Thank you for taking the time to share your experience. It’s incredibly disappointing to hear that after having a great first robot vacuum, the next two didn’t live up to the same reliability. Dealing with repeated “front bumper is stuck” errors, especially after cleaning and checking the unit yourself, would leave anyone feeling let down, and it’s clear you’ve put genuine effort into trying to get it working again. To help troubleshoot this issue further, we’d recommend referring to our self‑help guide for your model here: https://support.sharkninja.com/article/RV2100-RV2100S-RV2100AE-Series-Shark-Navigator-Robot-Troubleshooting-Guide If the issue continues after completing those steps, please follow the directions provided at the end of the guide so our team can assist you with the next best option.
1 out of 5 stars
24 March, 2026Verified purchase
(no review title)
It doesn’t work as expected. It spins around and goes in the same spot. It vaccines my studio apartment for 4 hours when was gone. No way it should have in this smaller space. It gets caught on things and just spins. I hate it didn’t work as expected returning. ☹️
1 reply from SharkNinja Product Expert team - 3 months ago
Hello Steph, thanks for sharing your feedback. We’re really sorry to hear the robot wasn’t cleaning as expected. It definitely shouldn’t be spinning in place, getting stuck, or running for hours in a small studio apartment. We understand how frustrating that is, and we’re glad you’re able to return it. If you’d like help troubleshooting what went wrong or finding a model that fits your space better. Our Customer Support team is always here to help. Feel free to contact us at 1-888-228-5531 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind Regards, Shark Robot
1 out of 5 stars
22 March, 2026
originally posted on sharkninja.com
Absolutely trash
Typical shark garbage. App fosent work, robot spends hours lost unable to find the dock. What a pile of garbage, I will NEVER own a shark product again
1 reply from Sharkninja team - 3 months ago
Hi Brady, Thank you for sharing your experience. It’s definitely frustrating when a robot vacuum doesn’t perform the way it should. Dealing with an app that won’t cooperate and a robot that struggles to navigate or find its dock can make the entire experience feel disappointing, particularly when you expected a reliable, hands‑off cleaning solution. You deserved a product that made things easier, not more complicated, and your frustration is completely understandable. To help address the issues you’re experiencing, we recommend reviewing our self‑help guide for this model: https://support.sharkninja.com/article/RV2100-RV2100S-RV2100AE-Series-Shark-Navigator-Robot-Troubleshooting-Guide If the steps in the guide don’t resolve the problem, please follow the instructions provided at the end of the page, which outline what to do next and how to proceed toward a resolution. Kind Regards, Shark Home.
2 out of 5 stars
20 March, 2026
originally posted on sharkninja.com
Downhill purchase
First let me say I am love shark. I have five vacuums in my house right now including this one. I would never recommend this one. It’s so bad. I “upgraded” my favorite shark robot after about five years because it couldn’t clear an error. This one is so bad. It is misses spots constantly, doesn’t communicate- will not tell you it’s full or when it’s stuck. It needs to emptied constantly but it’s a guessing game. This morning it has an error and stopped moving for no reason. So frustrating when my old one was so great.
1 reply from SharkNinja team - 3 months ago
Hi there, Thanks for taking the time to share your experience with the Navigator Robot Vacuum. We’re truly sorry to hear that this model has not lived up to your expectations, especially after having such a positive history with other Shark products in your home. Your feedback about missed spots, communication issues, and inconsistent performance is extremely important to us. These are not the results we want for any of our customers, and we would like to look into what might be causing the behavior you’re seeing. Sometimes a quick troubleshooting step or a firmware update can make a big difference, and if the unit is not operating as intended, our team can help with options. When you have a moment, please reach out to our support team so we can assist you directly: https://support.sharkninja.com/contact-us We appreciate you being such a loyal Shark customer and want to make sure you have a robot vacuum you feel confident recommending again. Sincerely, Shark Home
1 out of 5 stars
19 March, 2026
originally posted on sharkninja.com
Wow.
Maybe the worst piece of technology I've ever purchased. I was replacing a very old, bottom of the line robot vacuum from another company and thought this one must be a step up. Nope. It spends most of its time spinning around and attacking things on the floor. The wide open spaces of the floor are clearly not being cleaned. I guess the lowest tier model wouldn't have the best vacuum, but it's very ineffective. Not particularly quiet either, it sounds kinda clunky. Also, it just runs into things constantly, I thought these used lidar or something similar? I've never been able to let it finish a cycle while I'm in the same room because it's so annoying and frustrating. And doing a bad job anyway. Not sure why there's an app, as it has no features and doesn't really do or show much. Would not buy or recommend to anyone.
3 out of 5 stars
Thumbs up graphic, would recommend
14 March, 2026
(no review title)
Overall very nice vacuum. It’s powerful and definitely loud, but it does a great job cleaning. One thing to note is that the device sits a little higher off the floor, so smaller items can sometimes get pushed around instead of being stopped by the bumper. Aside from that, it works well and does what it’s supposed to do.
5 out of 5 stars
6 March, 2026
originally posted on sharkninja.com
Love this little machine!
Been a Shark lover for years and used them for my house keeping business. Great customer care to! Now my new robot, it is quiet and does a great job on my 1600 sq ft all hard surface home. Love it for all the unseen dog hair. My dogs even like it. Thanks Shark, I'm a fan for a reason!
5 out of 5 stars
Thumbs up graphic, would recommend
25 February, 2026Verified purchase
(no review title)
Set up was very easy. It struggles to get over high thresholds to get into our bathroom, but it is a reliable maintenance clean. Absolutely worth the money in a household that all works full time.
5 out of 5 stars
25 February, 2026Verified purchase
Grat for price
It’s awesome really picks up little noisy the map a little crazy
2 out of 5 stars
7 February, 2026
originally posted on sharkninja.com
Constantly gets itself stuck
The vacuum is great and works well on dog hair, however it's navigation sensors are awful... it constantly gets stuck in floor thresholds, door mats, rug corners or it wedges itself between furniture and the wall... Defeats the point of an autonomous vacuum if you consistently have to free it from basic floor features.
1 reply from SharkNinja team - 4 months ago
Hi Bw, Thank you for taking the time to leave your feedback. We’re sorry to hear about the navigation issues you’re experiencing, as this is not the experience we want our customers to have. We understand how frustrating it can be when a robot vacuum repeatedly gets stuck and requires manual intervention. We recommend reviewing our Shark Navigator Robot Troubleshooting Guide, which includes steps that may help improve navigation performance and reduce instances of the unit getting stuck: https://support.sharkninja.com/article/RV2100-RV2100S-RV2100AE-Series-Shark-Navigator-Robot-Troubleshooting-Guide If the steps outlined in the guide do not resolve the issue, the page will direct you to our customer service team, who will be happy to assist you further. Kind regards, Shark Home
5 out of 5 stars
Thumbs down graphic, would not recommend
3 February, 2026Verified purchase
(no review title)
Excelente
1 out of 5 stars
1 February, 2026
originally posted on Shark Ninja
On Sale Equals No Support! So disappointed!
How disappointing! I received this item on Dec. 5, 2025. I wanted to purchase parts to have on hand for when I need them [replacement: filters, wheels, brushes etc.] but when I search for these items I get a message stating nothing is available or item not found. I have tried to get help, but the automated chat bot can't connect me to a person, no one returns my calls nor answers my emails. I'm feeling like the quality of this company has severely delined! The worst part is, I loved my original one so much, I bought two when they were on sale this time and nowhere did the sale state...you buy these items you will get ZERO support from us. I'm feel totally taken advantage of by the SHARK Company. I bought a Shark Matrix and a Shark Navigator
1 reply from SharkNinja team - 4 months ago
Hi there, Thank you for taking the time to leave a review. We’re truly sorry for the trouble you’ve had finding replacement parts for your Shark robot and for the issues you encountered trying to contact our support team. We understand how frustrating that experience must have been, and we appreciate you bringing it to our attention. Your feedback will be shared with the right teams so we can continue improving. If there’s anything more we can do, our Customer Care team is here to help at https://support.sharkninja.ca/en-CA/contact-us. Kind regards, Shark Clean.
1 out of 5 stars
Thumbs down graphic, would not recommend
26 January, 2026Verified purchase
(no review title)
Delivered a used item with hairs on it.
1 reply from SharkNinja Product Expert team - 5 months ago
Hello there, thank you for bringing this to our attention. We’re very sorry to hear that your Shark Navigator robot vacuum arrived in used condition with visible hair. This is completely unacceptable and not the experience we want for our customers. While fulfillment is handled by the retailer, we understand how disappointing this must be. We recommend contacting Target Customer Service as soon as possible for an exchange or refund. Additionally, Shark Customer Care would be happy to assist if you need further support. You can contact us at 1-888-228-5531 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Robot
5 out of 5 stars
24 January, 2026
originally posted on sharkninja.com
Musically great suction an radar
I bought this vacuum to replace a eufy I inherited from my grandma. The dog hair and teenagers finally took their toll after two good years. This shark has come out of the gate swinging and had done nothing but impress us with its efficiency, suction, and the great radar. We opted to purchase a manual empty model vacuum so we could get an understanding of it working and there are zero disappointments. Recommend this vacuum, especially if your household has pets.
5 out of 5 stars
Thumbs up graphic, would recommend
18 January, 2026
(no review title)
mapped really well and was easy to set up