GE Appliances CAFE Specialty Grind and Brew Coffee Maker with Thermal Carafe Matte Black
$329.99
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3.8 out of 5 stars with 348 reviews
design: 3.75 out of 5
ease of use: 3 out of 5
easy to clean: 3.5 out of 5
quality: 2 out of 5
value: 2 out of 5
25% would recommend
4 recommendations
5 out of 5 stars
9 March, 2026Verified purchase
Best coffee machine EVER!!
Best coffee maker ever. Purchased for my husband for Christmas, he’s a high end coffee connoisseur and this has been a hit. Have had no issues with it, as long as you maintain it, it’s like a well oiled machine. We only use distilled water to avoid calcification. And are adamant about keeping up with cleaning g the machine. Still looks new. Such a sleek and beautiful design too, so it’s more artistic than an eyesore.
1 out of 5 stars
2 March, 2026
originally posted on cafeappliances.com
2nd coffee maker and it stopped after 2 months
This was our second coffee maker as our first one was replaced after it stopped working. This one stopped working after two months. I love the concept, especially the turning it on from bed, but if it doesn't work and I can't have my coffee and then it’s just a useless appliance.
1 reply from Cafe team - 15 days ago
We'd like to help with your coffee maker. We will be reaching out to you via email. Please respond at your earliest convenience.
1 out of 5 stars
1 March, 2026
originally posted on cafeappliances.com
Mold build up
When the product was new it ran great and looked great. What a great concept. Over time I noticed some issues. When grounds get into the basket holder it is difficult to clean out. It is also difficult to clean out the bean holder, essentially need to run it empty first. The BIGGEST ISSUE is that the lid for the carafe began to build up mold and gunk. There is no way to clean it out. Also notice some black stains in the inside of the carafe, more than usual. Noticed today that the marks were some coffee stains and some MOLD. I scrub the carafe each day with soap and water and this still occurred. The bronze handle of the carafe is also starting to flake off. The unit is just over 1 year old.
1 reply from Cafe team - 15 days ago
We'd like to help with your coffee maker's carafe. We will be reaching out to you via email. Please respond at your earliest convenience.
4 out of 5 stars
15 February, 2026
originally posted on cafeappliances.com
Upgraded our morning brew
After our daughter brought her friends home for big breakfast, we realized single serve coffee was not ideal. After doing a lot of research we decided that a grind and brew coffee pot was the direction we wanted to go. The Cafe Specialty Grind and Brew looked to hit all of our (wants). It looks awesome and matches our appliance line. The grinder is a little loud but not overly (probably typical for any grinder), but it grinds perfectly and allows for grind choice. The ten cup capacity is fine for our needs and when others join us for breakfast. We like the countdown timer for brewing (our toaster has this also, gives perspective) and the clock letting you know how long it’s been since finishing the brew. Controls are easy to understand and the App is the same for all of our GE appliances, so it’s easy to set up your brew selections (Gold setting makes the perfect pot of coffee for us). The only knock, but it’s the same for most carafes, is that the coffee won’t stay hot more than a few of hours…but normally we finish the pot before that becomes an issue. We read the reviews about leeks after changing the water filter, we have not had that issue. Bottom line, love this Cafe Specially Grind and Brew.
1 out of 5 stars
9 February, 2026
originally posted on cafeappliances.com
Uses TOO MUCH coffee per cup
The design is stunning and when you use your own ground coffee, you get fully customzed coffee. BUT there is NO WAY to calibrate the amount of coffee beans used per pot or cup. You can change brew strength all you want, but the amount of beans ground even on “light” is still way too much. It consistently makes too strong a coffee. We need to be able to program the grind dose per strength setting. The coffee output is too much at ANY setting! Basically, each 6 oz of coffee made (I've measured the ounces and a cup always comes out as 6 ounces!!) takes 2 Tablespoons of grounds!! WAY TOO MUCH!! We are so dissappointed as otherwise, we love the Cafe Grind and Brew.
1 reply from Cafe_Appliances team - 1 month ago
We want to help you with your coffee maker producing strong coffee consistently. We recommend using fewer coffee grounds for the same amount of water, about 1 to 2 tablespoons per 6 oz cup is a good starting point. If your grind-and-brew model allows it, slightly reducing the grind time by 1–2 seconds can lower the amount of coffee used and help balance the strength. You can find more information on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000065332 If the issue persists, we recommend calling our small appliance team at 1-877-813-3537.
1 out of 5 stars
Thumbs down graphic, would not recommend
27 January, 2026Verified purchase
Dissapointing product
Would not recommend at all. The grinder turns but does not grind. I even ordered a second one thinking it was just a faulty one but the second one wouldn’t grind either. It also doesn’t recognize when the bean hopper is full, you have to move them around to get it to work! Very disappointing that such an expensive product doesn’t do what it is created to do.
1 reply from GE Answers team - 2 months ago
We're sorry to hear about the grinder and hopper not operating. We'd like to help out with this. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
4 out of 5 stars
15 January, 2026
originally posted on cafeappliances.com
Best Christmas Gift!
Received this as a Christmas gift last month overall I am impressed with the brewing styles and the flavor of my coffee. I love the convenience of the app in getting my coffee set up for the week to brew automatically. A few items I have found since using I would like to mention. 1. There is no heat only or hold function for keeping coffee hot. When it first brews it is perfect however it only last about 45 minutes. After this it is lukewarm at best and requires a heat up in the microwave. 2. Have to manually adjust the setting from carafe to mug if you want to brew a cup only from your phone it is not possible if it on carafe. 3. It uses a lot of water and beans compared to my Ninja from before. I fill up the water reserve every night and I only had to do this on my Ninja every 2-3 days. I am also going through more beans than before. Since I started using it the last 3 weeks I have already had to buy 2 bags of beans size 2.2 pounds. On my previous machine I only bought once a month. This is an added expense I wasn't expecting. 4. My housekeeper accidentally threw away my wire basket and I haven't been able to replace it. I ordered what I thought was a replacement through Amazon and it doesn't fit so the basket will close. There is no replacement part I have found on this website or Amazon. Overall, I do love the convenience of not having to have two separate appliances on the counter. I like the brewing of the coffee I haven't had so far any leaking issues except when I brewed a pot and that is when I found out my wire basket was gone. You must use some type of filter at all times.
1 out of 5 stars
31 December, 2025
originally posted on cafeappliances.com
Do NOT buy this
Don’t do it. It’s pretty. It looks nice. I fell for it even after reading some bad reviews. Unless they change the engineering of the bean hopper; it won’t work. I bought one brand new, it wouldn’t grind. GE sent another, brand new, it wouldn’t grind. Worse part? You had to turn the entire contraption upside down to empty out the beans. I ordered an entire GE Cafe Suite. I bought this as an add on. Now I’m nervous, I’ll be honest.
1 reply from Cafe Appliances team - 2 months ago
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest convenience.
1 out of 5 stars
26 December, 2025
originally posted on cafeappliances.com
Don't Buy
Terrible product. Less than a year old and leaking water. Has had issues since I got it where you have to add beans or water when it wasn't the case. Looks great but not great design for the purpose. I'm no buying Cafe appliances again.
1 reply from Cafe_Appliances team - 3 months ago
We'd like to assist with your coffee maker leaking water. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
5 out of 5 stars
24 December, 2025
originally posted on cafeappliances.com
We love this machine
[This review was collected as part of a promotion.] This machine is great. Once we found the grind time on the app, it became even more perfect. The flavor of fresh ground coffee can not be beat. There are so many options that the perfect cup is possible. We also love the delay brew so we can wake up to the aroma of our freshly ground and brewed perfect cup. The carafe keeps the coffee warm for the better part of 2 hours, more if it is full. The water reservoir is so easy to clean and fill. This matches all of our other Cafe appliances and is a great addition to our kitchen.
2 out of 5 stars
18 December, 2025
originally posted on cafeappliances.com
Be advised
[This review was collected as part of a promotion.] This brewer makes pretty good tasting coffee, however, there are some drawbacks. 1) the cost of this brewer is quite expensive. 2) I have only been using this brewer once per day (and NOT every day) for the last 6 months, and despite the fact that I meticulously clean the carafe with EVERY use, it is stained inside and on the plastic lid. 3) It is extremely labor intensive to keep the coffee shute cleaned out so it will function properly. 4) Brewing even a single cup takes at least 4-5 minutes to completely finish and 5) There is no way to use a coffee "pod" with this brewer to simplify. For these reasons, I cannot with good conscience recommend purchasing this particular coffee brewer.... the time required to clean it daily is just more than expected.
1 reply from Cafe Appliances team - 3 months ago
We will pass on your comments about the unit’s upkeep that you mentioned to our product team so they may review. We would like to help with the care and cleaning on your coffeemaker unit. There are full cleaning instructions for the interior and exterior of the unit that can be found on page 18 of the owner's manual linked below. https://products-salsify.geappliances.com/image/upload/s--GGBQa7wh--/txclinonwm9vrd1ibup9.pdf
1 out of 5 stars
14 December, 2025
originally posted on cafeappliances.com
Leaking from water reservoir
I have used this coffee maker for approximately two years, and the water now leaks continuously from the base of the reservoir, emptying the entire tank onto the floor. I have replaced the filters and maintained the machine according to the instructions, but the issue persists. Given the purchase price, it is disappointing that the unit has developed this problem, and I am uncertain whether replacing the water reservoir would resolve it. At this point, I can only fill the reservoir immediately before starting the grinder to prevent further damage to my kitchen floor.
1 reply from Cafe team - 3 months ago
We'd like to help with your coffee maker. We will be reaching out to you via email. Please respond at your earliest convenience.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 December, 2025
(no review title)
This coffee maker does everything I want it to do grinds the beans and can do single cup or carafe. Unfortunately due to a design flaw it leaks from the water carafe.
1 reply from GE Answers team - 3 months ago
We are happy that you are enjoying this coffee maker. We would like to assist you with this leaking issue and gather some additional information from you. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
4 out of 5 stars
10 December, 2025
originally posted on cafeappliances.com
STILL LEARNING
[This review was collected as part of a promotion.] I'M STILL LEARNING BUT SO FAR IT IS GOOD PRODUCT, BUT I NEED TO LEARN ON HOW TO USE THE FEATURES MORE. I STILL CAN NOT GET THE GRINDER TO STAY OFF(?)
2 out of 5 stars
3 December, 2025
originally posted on cafeappliances.com
Good coffee, to many issues
I am on my 3rd machine in a yr. Issues with the grinder, pot and basket closure.
1 reply from Cafe_Appliances team - 3 months ago
We see you are being helped by a member of our team. Please contact then directly if you have any questions.
1 out of 5 stars
3 December, 2025
originally posted on cafeappliances.com
Great Coffee. For a short time. Then it breaks.
Makes fantastic coffee, until it doesn't because it starts leaking in less than 14 months, and then there is no option for repair. They will happily sell you another one. Every year, I guess. Disappointing that such an expensive product boasts such terrible build quality. It made really good coffee. Until it didn't.
1 reply from Café _Appliances team - 3 months ago
We want to assist with this issue you’re having with leaking, and we’d like to look into your situation further. We’ll be reaching out over email to discuss this matter with you.
1 out of 5 stars
2 December, 2025
originally posted on cafeappliances.com
Good coffee too many problems
The grinder broke after third use..does make great coffee
1 reply from Cafe Appliances team - 3 months ago
We do see a member of our team is working with you regarding this issue. We would recommend continuing to work with them as they will be best to help assist.
3 out of 5 stars
1 December, 2025
originally posted on cafeappliances.com
Disappointed
Great looking coffee maker, but does not keep coffee hot. There is no heating unit for the carafe. It is thermal but just doesn’t really keep the coffee temp I prefer. Now that my 1 yr warranty has just expired, the grinder doesn’t seem to be calibrating the correct amount of beans per what machine is set for cup wise.
1 reply from Cafe Appliances team - 4 months ago
We would like to help and provide some guidance. The carafe included with the C7CGAAS4TW3 coffee maker is a vacuum sealed thermal carafe that is designed to meet SCA requirements for heat retention. The thermal carafe will keep your coffee warm up to 2 hours. Regarding the grinder, we would suggest reviewing the troubleshooting section PAGE 22 at the link below. https://products-salsify.geappliances.com/image/upload/s--9nTlibsu--/txclinonwm9vrd1ibup9.pdf We also recommend checking to see if the grinder chute is clogged. You can find instructions on page 18 inside the user manual at the same link.
2 out of 5 stars
24 November, 2025
originally posted on cafeappliances.com
Could have been...
[This review was collected as part of a promotion.] I've had this for a couple years and I'm just at wits end with it. The grinder gave me issues several times and now we've moved onto it randomly leaking all over my counter and floor. I've descaled it, reinstalled the reservoir bottom several times and I'm just done with it. Impossible to keep it clean as well. I spent so much on this and I'm surprised it hasn't performed better.
1 reply from Café _Appliances team - 4 months ago
We’re sorry to hear you’ve had recurring issues, and we’d like to assist with the current issue you’re having with leaking. We recommend disconnecting the unit from power for a couple of minutes before reconnecting, to reset it. We also advise performing the full cleaning discussed starting on page 18 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--9nTlibsu--/txclinonwm9vrd1ibup9.pdf We will be reaching out over email as well, to discuss your situation further.
3 out of 5 stars
17 November, 2025
originally posted on cafeappliances.com
Beautiful Carafe, but...
I purchased the white matte Thermal Carafe. It's a beautiful coffee maker and you will taste the quality of the coffee when brewed. I like that there is three types of brew strengths and you can change the grind size. However, the reason for my three star on this item review is due to a defect on the thermal carafe itself. There seems to be a leak internally where liquid gets inside the internal thermal wall where the lip of the pour and thermal pitcher meet. When I washed it I noticed there was soapy water when I placed the Carafe upside right to dry. I reached out to Carafe support and hope they can send me a new thermal carafe.
1 reply from Cafe_Appliances team - 4 months ago
Thanks for reaching out regarding your carafe on your beautiful Cafe Coffee Maker. We will be reaching out to you via email soon to get more information. Please reach back out when you are able.