My Mug Electric Ice Cream Maker Multi-Purpose Soft Serve Ice Cream Machine: Dash, 20-Min Cycle, Purple, Hand Wash

A: It says a pint on the website. I trust this helps!

A: Hello! Thank you for your interest in the Dash My Mug Ice Cream Maker and for alerting us that the info seems to be missing. We're working to get that resolved ASAP! In the meantime, I'd be happy to answer your questions. It's quite simple to use, simply freeze the base, add your ingredients, and mix. It even includes a great recipe guide! It makes 1 pint of ice cream and you can eat it or store it directly in the mug. Non electric parts are removable and dishwasher safe. Please reach out to support@bydash.com if we can help with anything else!

A: @Mainstmuse on IG shares how to also

A: Hello! Thank you for purchasing the Dash My Mug Ice Cream Maker. We apologize for any confusion regarding its capacity. This unit has a ½-pint capacity, ideal for single servings. If you have further questions, please contact our Customer Support team at bydash.com/help or call 1-800-898-6970. We appreciate your understanding and are committed to ensuring you have the best experience with our products. Thank you!

A: Well, that would depend. If you want to make more ice cream, you’d need to store it in the freezer. I’d you intend to not use it for an extended period of time, then put it back together and store it appropriately.

A: Hello! When the Dash My Mug Electric Ice Cream Maker is not in use, it’s best to store the freezing bowl in the freezer. This ensures it’s always ready for use and properly chilled for making ice cream quickly. The other components, such as the motorized lid and paddle, can be stored at room temperature. If you have any additional questions, feel free to reach out to bydash.com/help. Thank you!

A: No. It is not a traditional ice cream maker. You have to freeze the mug. The paddle stirs the mixture.

A: Hello! Thank you for your question about the Dash My Mug Electric Ice Cream Maker. No, you do not need salt or ice to use this product. The ice cream maker relies on a pre-frozen cooling bowl with saltwater inside to chill and freeze the mixture. For best results, make sure the cooling bowl has been in the freezer for at least 24 hours before use. If you have any additional questions or need assistance, please feel free to reach out to bydash.com/help. Our Customer Service team would be happy to help!

A: Yes this Dash ice cream maker comes with directions and recipes, per the description in the product details

A: Hello! Thank you for your interest in the Dash My Mug Ice Cream Maker. Yes! It does include a recipe guide.

A: Hello! After letting the mug freeze for 24-48 hours, the churning process can take up to 20 minutes. We hope this helps! - Dash Team

A: Hello! You can make sugar free ice cream, it will include adding some extra ingredients such as xanthan gum. Our customer support team is at your service Monday - Friday 9AM-5PM EST. Reach us at 1 (800) 898-6970 or bydash.com/help. Please reach out to us if you need any assistance, we are happy to help! - Dash Team

A: Hello! There would need to be another ingredient to reach a smooth texture. Ensuring a high enough sugar/fat content acts as an anti-freeze, ensuring a creamy, rather than icy, sorbet. We hope this helps! - Dash Team

A: Hello! Thank you for highlighting the capacity description and this will be reviewed. To clarify, the maximum capacity for ingredients is 1 cup, as the mixture expands to 1.5–2 cups once churned. -Dash Team

A: Hello! Thank you for your interest in Dash My Mug Electric Ice Cream Maker Multi-Purpose Soft Serve Ice Cream Machine. This unit comes with one cooling bowl. Our bundle comes with two cooling mugs. Hope this helps!