Hoover SmartWash Automatic Carpet Cleaner Machine and Upright Shampooer - FH52000: Electric Rug Cleaner, 5-Year Warranty
$289.99
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- $109.99reg $119.99 Sale3.3 out of 5 stars with 33 ratings
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- $109.99reg $119.99 Sale3.3 out of 5 stars with 33 ratings
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Guests are saying
This carpet cleaner has received high praise for its powerful cleaning capabilities and user-friendly design. Guests appreciate the automatic solution dispensing feature, large water tank capacity, and effective suction that leaves carpets looking fresh and clean. Many have noted its lightweight build, making it easy to maneuver, while the quick drying time enhances convenience. However, some guests have experienced issues with durability and water extraction, which may require consideration before purchase.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 6393 reviews
71% would recommend
514 recommendations
5 out of 5 stars
14 May, 2026Verified purchase
(no review title)
This product is easy to use. Easy to assemble and smooth to push.
1 out of 5 stars
Thumbs down graphic, would not recommend
3 May, 2026Verified purchase
Don't buy!
Waist of money. I should have returned this when I had issues with the suction the first time I used this. This cleaner has no problem with the solution being dispensed but if you want to have the water/solution sucked up forget it. I have tried all the troubleshooting possibilities and nope nothing being sucked into the vacuum. I have only used this a handful of times and the return window has now expired.
1 reply from HooverUSA team - 13 days ago
Thank you for sharing your feedback. We’re sorry to hear the unit did not perform as expected and that you’ve experienced suction issues. This is not the experience we want for our customers. Please contact us at Hoovercustomersupport@ttifloorcare.com, and we’ll be happy to assist you further. ~Warm Regards, The Hoover Team
1 out of 5 stars
Thumbs down graphic, would not recommend
29 April, 2026
bad experience
i bought this item two years ago and the motor gave out on me. we use it every 6 months or if our kids spill something on the carpet . it worked great while we had until it didn’t.
1 reply from HooverUSA team - 20 days ago
Thank you for sharing your feedback. We’re glad to hear the machine worked well for you, but sorry to hear the motor has stopped working. This is not the experience we want for our customers. Please contact us at Hoovercustomersupport@ttifloorcare.com , and we’ll be happy to assist you further and review your case. ~ Warm Regards, The Hoover Team
2 out of 5 stars
Thumbs down graphic, would not recommend
26 April, 2026Verified purchase
Didn't Last Long
Had the shampooer for a little over a year and the motor burnt up in it.
1 reply from HooverUSA team - 20 days ago
Thank you for sharing your feedback. We’re sorry to hear the motor burned out after a little over a year of use. This is not the experience we want for our customers. Please contact us at Hoovercustomersupport@ttifloorcare.com, and we’ll be happy to assist you further and review your case. ~ Warm Regards, The Hoover Team
5 out of 5 stars
26 April, 2026
originally posted on Hoover
(no review title)
It was the best shampooer I ever had until it quit working on me... I wish I could get a replacement. But they never would replace it so im looking to buy a new one when I get the money again. I was doing carpet cleaning videos with It on Facebook to support hoover until it quit. But now im looking for the next best option that I can make my videos with.
1 reply from Hoover Customer Support team - 22 days ago
Thank you for sharing your experience. We’re sorry to hear your shampooer stopped working. Please contact us at Hoovercustomersupport@ttifloorcare.com , and we’ll be happy to assist you further and review your case, including available support or warranty options. -Warm Regards, The Hoover Team
5 out of 5 stars
Thumbs up graphic, would recommend
18 April, 2026Verified purchase
(no review title)
I've had this for 2 years and love it. No trigger, just wash when pushing forward and dry when pulling back, makes it super easy. Dry only button let's you get extra moisture out. A rinse or water only button would be ideal but I guess if you don't want soap, just take the soap container off. Large capacity in water tanks means you can do a fairly large room on one run without stopping to empty/refill. That does make it a bit heavy, so might be hard for say, my 68-year-old mom with a bad shoulder (that's what she had me for). Dry suction doesn't leave much moisture in the carpet.
5 out of 5 stars
Thumbs up graphic, would recommend
16 April, 2026Verified purchase
Good buy!
I'm really impressed with this carpet cleaner. I got it on a sale and have used multiple times. It works great and doesn't leave a residue or extra water on the surface. It is easy to clean all parts after use and so far it all goes back together easily. I have not used the attachments but I suspect they work well. I would recommend based on my experience so far. I used a Green Machine 3 years ago and the Hoover far surpassed it in functionality and efficiency.
5 out of 5 stars
Thumbs up graphic, would recommend
14 April, 2026Verified purchase
(no review title)
Very pleased! Good quality efficient for cleaning my carpet and floors- this was my second purchase!
5 out of 5 stars
Thumbs up graphic, would recommend
12 April, 2026Verified purchase
A lot of cleaning for a great price
I purchased this on sale. I was going to rent a machine, and then I saw the rental is $50/day plus an extra $5 for the hose and hand nozzle to clean stairs and upholstery. So renting is $55/day plus tax! I took the sale price and divided it by the rental price and discovered that if I rent a machine 4 different times, I have already paid enough to purchase this one! No brainer! I have an old Hoover carpet machine that is 25 years old and has held up perfectly. Finally, the hose for hand-cleaning disintegrated, and the bottom tank, after 25 years, started leaking. So I am sold on the brand for durability and build quality. There are only a couple of pieces to assemble, and they snap together in a jiffy with no tools required. The new one is much lighter than the old one, due to newer materials. What are the improvements? 1- You no longer have a trigger to pull to dispense the solution. The machine automatically dispenses whenever you push forward, and vacuums the residue when you pull backwards. 2- The cleaning solution now goes in a separate tank, and the machine automatically mixes the correct ratio of water to solution as it dispenses the liquid. Saves putting too much solution into the water, as I always felt I did. 3- What if I only want to "suck up" the liquid? Well, there is a button you press for "vacuum only," and it stops dispensing liquid until you press the button again. 4- While it is still hefty, it is lighter than the old model, making stair cleaning easier. With the machine on the floor, the hose will reach up about 5 stair steps. 5- The vacuum power is very strong, so it pulls a lot of the cleaning solution back out of the carpet. You will be amazed at how dirty that liquid is! 5 - There is actually heated air that assists in drying the carpet more quickly. Older models did not have this feature. The noise level is what is to be expected with any carpet cleaner. It's about as noisy and a regular vacuum cleaner. Only my wife and I occupy our house, along with a couple of dogs. We don't track much in and out of the house, and the carpet survives only in two bedrooms now, but the master is pretty big. I was amazed at the amount of filthy, dirty water that came out of that small carpeted area. I expected it on the stairs, but didn't realize it was that much in the bedroom. If you have carpet in your house, you need to clean it at least once a year. You have three options: (1) Hire a $$ professional cleaner, (2) Rent a machine and pick-up and lug it back to the store, or (3) BY FAR the most economical method is to purchase a cleaner and do it yourself. It was about as quick as vacuuming, and now the carpet looks great and smells fresh.
5 out of 5 stars
6 April, 2026
originally posted on Hoover
Great Shampooer
[This review was collected as part of a promotion.] This Little guy is light weight it's the best shampooer you can buy. The only thing i don't like it does such a good job I'm doing everyone's carpet with it..Why can't they find this model its great
1 reply from Hoover Customer Support team - 1 month ago
Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash+ Automatic and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
3 out of 5 stars
29 March, 2026
originally posted on Hoover
Loud revving down
I got mine as a gift March 2022 and 4 years later mine is telling me its had enough. I only use on 1 area rug and once a year on my mother in laws carpets. Last time I used it I noticed it making a loud noise. I do have a puppy and she missed her pee pad and got some on the area rug, so I decided to shampoo it, noticed it didnt sound normal. I turned it off and it was revying down loud and long and it really sounds like its going to die on me. Its never made this sound before. I really do love my shampooer but am disappointed
1 reply from Hoover Customer Support team - 2 months ago
Thank you for your feedback. We’re sorry to hear about your experience. Our team has reached out to you via email to gather more information and further assist with a resolution. Please check your inbox (and spam/junk folder) and respond at your convenience. ~ Warm Regards, The Hoover Team
1 out of 5 stars
28 March, 2026
originally posted on Hoover
The 2nd Smartwash+ That Broke On Me
This is the second SmartWash I have owned. I have one carpet in my entire hone, an 8x12 rug in the living room,so it's not like the cleaner gets a lot of use. Anyway, the first cleaner lasted a year, this one lasted 4 uses before the nozzle in front of the machine broke. Same as last time: I now have 2 broken springs and 1 plastic nub in my hand and a carpet cleaner that no longer works. Again!!.What a waste of money!!
1 reply from Hoover Customer Support team - 2 months ago
Thank you for your feedback. We’re sorry to hear about your experience. Our team has reached out to you via email to gather more information and further assist with a resolution. Please check your inbox (and spam/junk folder) and respond at your convenience. ~ Warm Regards, The Hoover Team
1 out of 5 stars
Thumbs down graphic, would not recommend
27 March, 2026Verified purchase
Leaves large amounts of water on the floor
I have another one of these in Pennsylvania, I bought this for my FL home, the front piece covering the brushes failed to stay on. I used this all the time at home and I like it despite the fact that it keeps spraying solution all the item unless youre in reverse. This thing sprays too much water on the floor or doesnt pick it up . I had to take all the water out of the dispenser in order to get it to pick up all the water
1 reply from HooverUSA team - 2 months ago
Thank you for taking the time to share your feedback regarding the Hoover SmartWash Automatic Carpet Cleaner. We would like to offer some troubleshooting steps to you. You can follow along here> https://www.youtube.com/@hooverhelps2048/search?query=smartwash If you need additional support, we are here to help! Don't hesitate to contact us: Hoovercustomersupport@ttifloorcare.com Thank you for choosing Hoover! ~ The Hoover Team
5 out of 5 stars
20 March, 2026
originally posted on Hoover
Exceptional machine!!
Best carpet cleaner!! I have cream colored carpet with 2 Dobermans and an English bulldog and let me tell you this gets the every mess out and makes my carpet look like new! I purchased 3 different ones prior to this one and I will never go back to anything else! Hoover please keep making this one!
1 reply from Hoover Customer Support team - 2 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash+ Automatic and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
5 out of 5 stars
18 March, 2026
originally posted on Hoover
Just buy it please
Works like magic, moves smoothly on carpets, cleans and changes carpet to quick beauty and clearness.
1 reply from Hoover Customer Support team - 2 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
5 out of 5 stars
16 March, 2026
originally posted on Hoover
Great cleaner
Great cleaner, this is my second one first one worked so good we bought another. Worth the money.
1 reply from Hoover Customer Support team - 2 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
4 out of 5 stars
13 March, 2026
originally posted on Hoover
I'd buy again
Gave this 4 stars because the directions are not clear or detailed enough. But the unit works well once you figure out the tanks and making sure you have them on tight.
1 reply from Hoover Customer Support team - 2 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash and that it’s working well. Your feedback about the directions is appreciated and will help us improve the user experience. We're glad to have you as part of the SmartWash family. Happy cleaning, and thanks again for choosing SmartWash!
5 out of 5 stars
Thumbs up graphic, would recommend
10 March, 2026Verified purchase
Buy it.
I read a lot of reviews on these products. I saw one that said “just buy it!” I did and it’s great. I didn’t want a giant machine, this machine is pretty compact, and super easy to clean after each use. I mainly use it for small spots left by my evil dog or cleaning a hallway or a small bedroom. I also used the handheld attachment to clean the carpet in my car which worked out well.
5 out of 5 stars
8 March, 2026
originally posted on Hoover
Wash & Dry in one. Easy to use, fill, dump, clean
This item is amazing! The best investment I’ve ever purchased. I’ve been in my apartment for four years and my apartment complex does not do a good job at coming in to clean our carpet so I finally bought a carpet cleaner and I am amazed. I love it. My carpet is like new thank you Hoover.
1 reply from Hoover Customer Support team - 2 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
5 out of 5 stars
7 March, 2026
Hands down best carpet cleaner!
Amazing! The large water tanks allow you to do multiple rooms. The suction for water removal is the best I’ve found. It’s easy to use with having to hold a trigger and the size allows you to finish quickly. I absolutely love that you can fully open the dirty water tank up allowing you to clean it out properly and that the bottom hood on the Brussels comes off to fully clean and remove any hair or fiber stuck there. The triple brushes works wonders. Highly recommend.