Pure Enrichment PureRelief with 4 Heat Settings and 2hr Auto Shut-off Deluxe Heating Pad - 12" x 24"
Highly rated
$34.99
ColorMauve
In Stock
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- $22.99was $24.99 New lower price4.5 out of 5 stars with 26 ratings
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4.3 out of 5 stars with 3455 reviews
quality: 3.56 out of 5
value: 3.52 out of 5
53% would recommend
729 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
20 April, 2026Verified purchase
Poor longevity
I’m about to replace my 2nd one in a year and a half. These are great when they work but they don’t last very long.
1 reply from Pure Enrichment team - 3 days ago
Hi Dana, We’re very sorry to hear about the trouble you’ve had with your Pure Enrichment PureRelief Heating Pad. We understand how disappointing this can be, especially when you’re relying on it for comfort. A flashing “F” may point to a connection issue within the heating pad, which can sometimes occur if there’s been pressure on the pad or strain on the connector. Avoiding folding the pad while it's warm and handling the connector gently can help prevent this. We’d truly appreciate the opportunity to help make this right. Please reach out to us at help@pureenrichment.com or 657-275-3737, and our team will be glad to assist. Thank you again for your feedback. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
8 April, 2026Verified purchase
dont recommend
Doesnt get that hot, even on the highest setting.
1 reply from Pure Enrichment team - 14 days ago
Hi Noelle, Thank you for sharing your feedback. We’re sorry to hear your experience with your PureRelief heating pad wasn’t what you expected. We want every customer to enjoy their items, and we’d love the opportunity to help make this right. Pure Enrichment products are backed by our warranty, and our team is happy to assist with replacements, tips, or guidance to get the best use from your product. Please reach out to us directly at help@pureenrichment.com or 657-275-3737, and having your order details handy will help us assist you quickly. Thank you again for letting us know, we appreciate the chance to help. Thank you, Jessica Pure Enrichment Customer Support
5 out of 5 stars
Thumbs up graphic, would recommend
5 April, 2026
Must Have
Works great. I love the auto shut off and it works amazing for my cramps. Wish I bought this sooner !!
1 out of 5 stars
5 April, 2026
Awful and really needed this item
Welp gotta return. It does not get hot at all. The highest setting feels like lukewarm water and even then I think that has more zing.
1 reply from Pure Enrichment team - 18 days ago
Hi Darcy, We appreciate you taking the time to leave a review. We’re sorry to hear your PureRelief Deluxe Heating Pad isn’t performing as expected. Your feedback helps us understand where we can improve, and we want to help ensure your product works the way it should. Pure Enrichment products are covered by our warranty, and we’re happy to assist with replacements or guidance on care and usage to help resolve the issue. Please reach out to us at help@pureenrichment.com or 657-275-3737. Having your order information ready will help us get things resolved quickly. Thank you for bringing this to our attention. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
4 April, 2026
originally posted on Pure Enrichment
Good heat but doesn’t last very long!!
This is the second one I’ve purchased in the last two years and it is flashing red like the other one,can I get a replacement??
1 reply from Customer Service team - 18 days ago
Hi Tmac56, We’re sorry to hear you’re having trouble with your PureRelief Deluxe Heating Pad, and we understand how frustrating that can be. A blinking light can sometimes indicate a connection issue or a disruption within the heating pad. Our team would be happy to help troubleshoot and get this resolved for you. Please feel free to reach out to us at help@pureenrichment.com or 657-275-3737, and we’ll gladly assist with next steps. Thank you for giving us the opportunity to help. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
31 March, 2026
(no review title)
Even on the highest setting this barely gets warm. It’s like Luke warm. I wish I was joking
1 reply from Pure Enrichment team - 23 days ago
Hi Ashley, We’re sorry to hear your heating pad is not heating as intended, this is certainly not the experience we want for you. Our team would be happy to help troubleshoot and find a solution. Please contact us directly at help@pureenrichment.com or 657-275-3737, and we’ll take care of you. Thank you for your feedback, we’re here to help. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
27 March, 2026
originally posted on Pure Enrichment
keeps breaking-
literally bought this not even 5 days ago, it doesn’t work. it just flashes a red light when plugged in. this is the third deluxe heating pad i’ve had to replace bc of this issue.
1 reply from Customer Service team - 27 days ago
Hi Aislyn, Thank you for sharing your experience. We’re sorry to hear about the issue with your PureRelief Deluxe Heating Pad and understand how frustrating that can be. Flashing typically points to a connection issue within the pad, which can sometimes happen if there’s been pressure on the coils or strain on the connector. To help prevent this, we recommend avoiding pressure on the pad and handling the connector with care. We’d really like to help get this resolved for you. Please reach out to us at help@pureenrichment.com or 657-275-3737, and our team will be happy to assist with troubleshooting or next steps. Thank you again for bringing this to our attention. We appreciate the opportunity to help. Thank you, Jessica Pure Enrichment Customer Support Customer Service
1 out of 5 stars
24 March, 2026
originally posted on Pure Enrichment
Poor quality
Stopped working and I can’t find a manual. Flashing light with the letter F.
1 reply from Customer Service team - 30 days ago
Hi JPnh, Thank you for sharing your experience. We’re sorry to hear about the issue with your PureRelief Deluxe Heating Pad and understand how frustrating that can be. A flashing “F” typically points to a connection issue within the pad, which can sometimes happen if there’s been pressure on the coils or strain on the connector. To help prevent this, we recommend avoiding folding the pad while it’s still warm and handling the connector with care. We’d really like to help get this resolved for you. Please reach out to us at help@pureenrichment.com or 657-275-3737, and our team will be happy to assist with troubleshooting or next steps. Thank you again for bringing this to our attention. We appreciate the opportunity to help. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
23 March, 2026
Horrible
I bought this same brand some years ago and it was horrible it didn't get very hot and it didn't last long at all. If you're thinking of purchasing this... Don't Do It!
1 reply from Pure Enrichment team - 18 days ago
Hi Gummy fanatic, We appreciate you taking the time to leave a review. We’re sorry to hear your PureRelief Deluxe Heating Pad isn’t heating up as expected. Your feedback helps us understand where we can improve, and we want to help ensure your product works the way it should. Pure Enrichment products are covered by our warranty, and we’re happy to assist with replacements or guidance on care and usage to help resolve the issue. Please reach out to us at help@pureenrichment.com or 657-275-3737. Having your order information ready will help us get things resolved quickly. Thank you for bringing this to our attention. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
23 March, 2026
(no review title)
The heating pad stopped working after one year. Please do not buy or you will waste your money.
1 reply from Pure Enrichment team - 18 days ago
Hi Kim, Thank you for sharing your experience with your PureRelief Deluxe Heating Pad. We’re sorry to hear it didn’t hold up as you expected. Pure Enrichment items are backed by our warranty, and our team would be happy to help with a replacement or provide guidance on proper care to extend the life of your product. Your feedback also helps us continue improving our designs. Please contact us directly at help@pureenrichment.com or 657-275-3737 so we can assist. Having your order details handy will help us resolve this quickly. Thank you again for letting us know. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
20 March, 2026Verified purchase
(no review title)
This never worked properly
1 reply from Pure Enrichment team - 1 month ago
Hi Anna, Thank you for taking the time to share your feedback about your Pure Enrichment PureRelief with 4 Heat Settings and 2hr Auto Shut-off Deluxe Heating Pad. We are sorry to hear you received a defective item. Please know that our Pure Enrichment team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3737 or by email at help@pureenrichment.com. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Pure Enrichment Support
2 out of 5 stars
Thumbs down graphic, would not recommend
19 March, 2026Verified purchase
Heating pad that doesn't heat
We had previously bought this heating pad and it worked very well. That was a few years ago. We recently purchased another one and it did not get hot. We had to return it so I’m not sure if they changed the way they made it or this was just a lemon.
1 reply from Pure Enrichment team - 1 month ago
Hi Sue, We appreciate you taking the time to leave a review. We’re sorry to hear your Pure Relief Heating Pad isn’t heating as expected. Your feedback helps us understand where we can improve, and we want to help ensure your product works the way it should. Pure Enrichment products are covered by our warranty, and we’re happy to assist with replacements or guidance on care and usage to help resolve the issue. Please reach out to us at help@pureenrichment.com or 657-275-3737. Having your order information ready will help us get things resolved quickly. Thank you for bringing this to our attention. Thank you, Jessica Pure Enrichment Customer Support
2 out of 5 stars
15 March, 2026
originally posted on Pure Enrichment
Broken
I bought this not that long ago and it won’t work already and just flashes a red light when plugged in :(
1 reply from Customer Service team - 1 month ago
Hi Kim, We’re sorry to hear about the issues you’ve experienced with your PureRelief Deluxe Heating Pad. We sincerely apologize for any inconvenience this has caused. Please reach out to us at 1-657-275-3737 or help@pureenrichment.com and our team will be happy to assist you in troubleshooting the problem, or explore other solutions. We’re here to help and want to ensure you have a product that works as expected. Thank you for giving us the opportunity to make this right! Thank you, Jessica Pure Enrichment Support
1 out of 5 stars
15 March, 2026Verified purchase
(no review title)
got in october and it is broken already
1 reply from Pure Enrichment team - 1 month ago
Hi Katherine, We’re sorry to hear about the issues you’re having with your PureRelief heating pad. This is not the experience we want for our customers, and we’d like to help you get it working properly. Please don’t hesitate to reach out to us at 1-657-275-3737 or by email at help@pureenrichment.com, and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support
2 out of 5 stars
Thumbs down graphic, would not recommend
10 March, 2026Verified purchase
Okay
This is my second time purchasing, and I am still not impressed. I really can't get over the strong plastic smell. I've let it air out for weeks and wiped it down. I threw out my other one for this reason, but apparently they all smell. It doesn't stay hot for too long either. Not the worst, but I definitely won't purchase again.
1 reply from Pure Enrichment team - 1 month ago
Hi Target Customer, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your Pure Enrichment PureRelief Deluxe Heating Pad and our customer service team will be happy to further address this. These heating pads are backed by Pure Enrichment's industry leading 5 year warranty. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
2 out of 5 stars
6 March, 2026Verified purchase
Not nearly warm enough
4 temperature settings, apparently. The highest one is barely lukewarm. My last heating pad had 6 temp settings and this one at highest is probably about what my old one was at lowest setting. Returning and hoping to find a better brand that actually feels nice and warm on my back.
1 reply from Pure Enrichment team - 2 months ago
Hi Jennifer, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your Pure Enrichment PureRelief Deluxe Heating Pad and our customer service team will be happy to further address this. These heating pads are backed by Pure Enrichment's industry leading 5 year warranty. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
5 out of 5 stars
Thumbs up graphic, would recommend
27 February, 2026
(no review title)
my Honey had surgery for lung cancer 3 weeks ago and it's perfect it's like a huge i can't give
5 out of 5 stars
26 February, 2026
originally posted on Pure Enrichment
Exceptional warranty
I purchased my Pure heating pad 4yrs ago and it has been everything. Last week it quit working and I was heart broken. I called the warranty phone number and received a cheerful voice on the line. His name was Scott, I explained to him how much I have enjoyed this product and he was very reassuring that I could receive a new Pure heating pad under warranty. Scott said I would get a new pad in 7-10 days. To my surprise it was here in 2 days. Thank you Scott, I'm telling all my friends about the great service you provided. Robert Lynn
1 out of 5 stars
Thumbs down graphic, would not recommend
23 February, 2026Verified purchase
(no review title)
Terrible chemical smell the first three times I've used it. I won't try again, I'm returning it.
1 reply from Pure Enrichment team - 2 months ago
Hi Emily, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your Pure Enrichment PureRelief Deluxe Heating Pad and our customer service team will be happy to further address this. These heating pads are backed by Pure Enrichment's industry leading 5 year warranty. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
1 out of 5 stars
Thumbs down graphic, would not recommend
20 February, 2026
(no review title)
When on the hottest setting it's barely warm.
1 reply from Pure Enrichment team - 2 months ago
Hi Elizabeth, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your Pure Enrichment PureRelief Deluxe Heating Pad and our customer service team will be happy to further address this. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support