Pure Enrichment PureRelief with 4 Heat Settings and Magnetic Closure Neck and Shoulder Heating Pad - 14" x 22" - Charcoal Gray
$37.99
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- $4.99 - $22.99Free kit bag with purchase of 3 select first aid items on select items4.8 out of 5 stars with 5625 ratings
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4.5 out of 5 stars with 260 reviews
quality: 4.38 out of 5
value: 4.16 out of 5
71% would recommend
35 recommendations
1 out of 5 stars
18 April, 2026Verified purchase
Misrepresented
Extremely small and the only neck it will be wrapping around is a child’s misrepresentation
1 reply from Pure Enrichment team - 29 days ago
Hi Choxgyrl, Thank you for your review. We’re sorry that the size of your PureRelief Heating Pad did not meet your expectations and that it felt too small for your needs. We always want our customers to enjoy every item they purchase. Pure Enrichment products are backed by our warranty, and we’re happy to help with a replacement, tips, or guidance to get the best use from your product. Your feedback also helps us continue improving. Please contact us directly at help@pureenrichment.com or 657-275-3737, and having your order information handy will allow us to assist you quickly. Thanks again for letting us know, we appreciate the opportunity to make things right. Thank you, Jessica Pure Enrichment Customer Support
2 out of 5 stars
Thumbs down graphic, would not recommend
11 March, 2026Verified purchase
(no review title)
It doesn’t sit nicely have to hold it on , not weighted , and have it few weeks but the heat not strong enough on high! Going to return it
1 reply from Pure Enrichment team - 2 months ago
Hi Anthony, Thank you for taking the time to share your feedback about your Pure Enrichment PureRelief with 4 Heat Settings and Magnetic Closure Neck and Shoulder Heating Pad. We sincerely apologize that your experience hasn't been what you expected. Please know that our Pure Enrichment team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3737 or by email at help@pureenrichment.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Pure Enrichment Support
4 out of 5 stars
6 March, 2026
originally posted on Pure Enrichment
Good heating pad!
Good heating pad IN CONVENIENT SHape FOR NECK AND SHOULDER PAIN.
2 out of 5 stars
Thumbs down graphic, would not recommend
17 February, 2026Verified purchase
NOT HOT
This barely gets warm, definitely not enough to provide therapeutic relief
1 reply from Pure Enrichment team - 3 months ago
Hi Jamie, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your Pure Enrichment PureRelief Neck and Shoulder Heating Pad and our customer service team will be happy to further address this. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
1 out of 5 stars
7 February, 2026
originally posted on Pure Enrichment
Stopped working within days of delivery
Worked pretty well until a few days after delivery, when it suddenly wouldn’t power on.
1 reply from Customer Service team - 3 months ago
Hi Stef, Thank you for sharing your feedback. We’re sorry to hear that your PureRelief® Neck & Shoulder Heating Pad doesn't power on and we’d like to help troubleshoot the issue. Please contact us at 1-657-275-3737 or by email at help@pureenrichment.com, and our team will work with you to resolve this. Your satisfaction is our priority! Thank you, Jessica Pure Enrichment Support
5 out of 5 stars
9 December, 2025
originally posted on Pure Enrichment
Soothing warmth for neck and shoulders
Love this product! Heats up fast and even. The warmth is very comfortable. The pad covers neck and shoulders perfectly. Nice price, too! Now, if you can come up with a hand warming device to soothe arthritic pain, that would be great!
5 out of 5 stars
8 December, 2025
originally posted on Pure Enrichment
Shoulder heating pad
I really enjoy it, helps shoulders & back, which i have arthritis due to surgeries. Only thing i wish it had was a snap or sometype of closure to keep from falling/slipping off.
5 out of 5 stars
2 June, 2025
originally posted on Pure Enrichment
Larger
Would like to have one that fits a mans broader shoulders
5 out of 5 stars
10 January, 2025
originally posted on Pure Enrichment
Great
Great products, makes a big difference for wife as she spends a lot of time at the computer fir work. Helped her tension for sure.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 December, 2024Verified purchase
Too light, heat doesn't last
Not heavy enough to sit on your shoulders. There needs to be a weighted element otherwise it doesn’t touch your shoulders. The heat doesn’t stay warm long enough either.
1 reply from Pure Enrichment team - 1 year ago
Hi Ann, Thank you for purchasing our Pure Enrichment PureRelief Neck and Shoulder Heating Pad and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
3 out of 5 stars
9 September, 2024
originally posted on Pure Enrichment
Skimpy Size Doesn't Cover Shoulders
Wish the neck/shoulder heating pad was wider in size. Even for an average-sized woman, the heated area does not reach or cover the full shoulder area. (Definitely not as pictured online or on the box.) It's a missed opportunity to provide relief for rotator cuff soreness! My husband and I love our 'his and hers' XL heating pads for back pain. Our cat loves them too and stares at us waiting for his turn. lol.
1 reply from Customer Service team - 2 years ago
Hi Rhonda, Thank you for purchasing our PureRelief Neck & Shoulder Heating Pad and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
1 out of 5 stars
Thumbs down graphic, would not recommend
3 August, 2024Verified purchase
Avoid
Doesn’t get hot enough
1 reply from Pure Enrichment team - 2 years ago
Hi Emma, Thank you for purchasing our Pure Enrichment PureRelief Neck and Shoulder Heating Pad and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
5 out of 5 stars
24 May, 2024
originally posted on Pure Enrichment
Helps relieve neck, shoulder, arm, and knee pain.
This is extremely helpful and relaxing with shoulder and neck muscles. Has also helped relieve headaches due to sore neck muscles. Has also helped relieve arm and knee/leg pain.
3 out of 5 stars
4 May, 2024
originally posted on Pure Enrichment
Nice but doesn't get very hot
I have had other PURE heating pads and altho I like the shape of this one it doesn't get as warm as others and therefore doesn't help may neck and shoulders as well.
1 reply from Customer Service team - 2 years ago
Hi Karen, Thank you for purchasing our PureRelief Neck & Shoulder Heating Pad and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
4 out of 5 stars
1 April, 2024
originally posted on Pure Enrichment
Good Buy
The heating pad heats up quickly and works well. The magnetic closure is a great feature, but could be bigger/stronger, and the neck area isn't quite high enough for someone like me who has a long neck, but otherwise so far so good. Irrespective of the foregoing, it is WAY better than a standard hearing pad to address muscles soreness in these particular areas.
5 out of 5 stars
25 March, 2024
originally posted on Pure Enrichment
A Game-Changer for Neck and Shoulder Relief!
I recently purchased the PureRelief™ Neck & Shoulder Heating Pad from Pure Enrichment®, and I must say, it has been nothing short of a revelation for me. As someone who spends countless hours hunched over a computer, the fast-acting heat this pad provides has become an essential part of my daily routine for easing muscle tension. The durability of this product is remarkable; it has withstood daily use with no signs of wear and tear, attesting to its high-quality construction. What really sets this heating pad apart, though, is the ingenious magnetic closure design. It ensures the pad stays exactly where you need it, offering consistent, targeted relief without shifting or falling off – a common issue I've had with other heating pads. Additionally, I can't praise the customer service team enough. They were responsive, helpful, and truly went above and beyond to ensure I had the best possible experience with their product. It's rare to find a company that matches great products with terrific customer service, but Pure Enrichment® does just that. For anyone on the fence, I've found that using this heating pad in conjunction with making conscious efforts to correct my posture has significantly reduced my discomfort. It's surprising how much heat therapy can aid, especially when combined with other corrective measures. I highly recommend the PureRelief™ Neck & Shoulder Heating Pad to anyone looking for effective relief from neck and shoulder tension. It's a product that truly delivers on its promises.
5 out of 5 stars
24 March, 2024
originally posted on Pure Enrichment
Overall good purchase
Heat is particularly strong at the base of the neck. The magnetic clip at the throat is helpful to keep it in place. The only thing that would make it better is to have a bit more heft to it in order to press the fabric closer to the skin over the shoulders.
1 out of 5 stars
20 March, 2024
originally posted on Pure Enrichment
Just "OK" when it WORKED
This neck/back pad worked "OK" for the times I used it, [which was less than a dozen times] I needed it this past weekend, so I pulled it out, and, NOTHING. Never did heat up even though eventually the little red lite came on [ flashing] and I unplugged this several times, gave it a rest, and tried again. NOTHING. No kids, No pets, carefully stored for next use. Very big disappointment as I have 4 other PUR heating products and one sound machine that I appreciate and use on a regular basis. Not a very good investment for less than a dozen times used. Also, this device has no front closer to keep it secure, and did not heat the neck area very well either. Very disappointed.
1 reply from Customer Service team - 2 years ago
Hi Chris, Thank you for purchasing our PureRelief Neck & Shoulder Heating Pad and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
5 out of 5 stars
15 March, 2024
originally posted on Pure Enrichment
Nice heating pad.
We have two of these heating pads in our home and are happy with the product. I had an issue with one pad and called customer service and talk to Raymond. He was kind and helpful and was able to take care of my issue.
5 out of 5 stars
15 February, 2024
originally posted on Pure Enrichment
Amazing product
I've used this product for almost 5 yrs for my neck and shoulder pain. It is a life saver. I highly recommend it to anyone who has pain or just want relief