Ninja 12 Cup Programmable Brewer - CE251
$89.99
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- $99.99reg $149.99 Sale3.6 out of 5 stars with 224 ratings
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- $99.99reg $149.99 Sale3.6 out of 5 stars with 224 ratings
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Guests are saying
This coffee maker has garnered mixed feedback from guests, with many praising its ease of use, great coffee taste, and convenient features like a removable water reservoir. However, concerns about durability and leaking issues have been frequently mentioned. Guests appreciate the design and brewing quality, but some have experienced problems with the carafe and overall longevity. It's a stylish addition to any kitchen, ideal for those who enjoy a reliable morning brew.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 1135 reviews
design: 4.05 out of 5
ease of use: 4.35 out of 5
easy to clean: 4.25 out of 5
quality: 3.35 out of 5
value: 3.4 out of 5
49% would recommend
507 recommendations
2 out of 5 stars
13 September, 2026
(no review title)
We've enjoyed this coffee make for two years. Last week the heating plate malfunctioned to the point we smelled melting plastic. I would expect the product to last longer than it did for the price. Also concerned about the possibility of fire if we hadnt caught it in time.
5 out of 5 stars
11 September, 2026Verified purchase
(no review title)
Love it
1 out of 5 stars
Thumbs down graphic, would not recommend
25 August, 2026Verified purchase
(no review title)
I bought this coffee maker twice and it breaks within a year. Do not buy!
1 reply from SharkNinja Product Expert team - 16 days ago
Hi Katie, Thank you for taking the time to share your experience. We're sorry to hear that both of your coffee makers stopped working within a year, and we understand how frustrating that must be. We'd like the opportunity to help. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Please call our support team at 1-800-365-0135 so we can look into this further and assist you. Kind regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
25 August, 2026Verified purchase
(no review title)
Great coffee maker
1 out of 5 stars
22 August, 2026
Broken
Glass was broken when I opened it. Disappointed.
1 reply from SharkNinja Product Expert team - 19 days ago
Hi Alia, Thank you for your feedback. We're disappointed to hear that the glass carafe on your 12-Cup Programmable Brewer was broken when you opened the box. We understand how frustrating it must be to receive a damaged item and be unable to use your brewer as expected. Please contact our Ninja Customer Service Team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Our team can provide further assistance and explore available options. Kind Regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
21 August, 2026Verified purchase
Great Coffee Maker!
Great coffee maker! Easy to use and coffee is great tasting!
3 out of 5 stars
18 August, 2026
Great until it breaks
Loved it for a year then it stopped working. A coffee maker should last more than a calendar year!
1 reply from SharkNinja Product Expert team - 26 days ago
Hello Jenrio, thank you for your review. We're sorry to hear that your 12 Cup stopped working after a year of use. We understand how disappointing this must be, and we appreciate you sharing your experience. If you haven't already, please reach out to our Customer Support team, who may be able to assist further. You can reach us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen
2 out of 5 stars
Thumbs down graphic, would not recommend
13 August, 2026Verified purchase
Leaking and plastic expansion.
Easy to use. Good brewing quality. However, the lid leaks water down into the machine when you raise it up. The lid does not stay closed after running a cycle because the machine gets so hot the plastic expands. The water tank does not sit flush after one use. Returned.
1 reply from SharkNinja Product Expert team - 27 days ago
Hi there, Thank you for your feedback. We're glad to hear that your 12-Cup Programmable Brewer produced good coffee, but we're disappointed to hear about the issues you experienced with the lid and water tank. This isn’t our usual standard, and we understand how frustrating this must be. While we understand your decision to return the unit, we appreciate you giving Ninja a try and hope you'll consider us again in the future and have the opportunity to experience the quality we strive to deliver. Kind Regards, Ninja Kitchen
1 out of 5 stars
Thumbs down graphic, would not recommend
27 July, 2026Verified purchase
(no review title)
It leaks water. Do not buy this item . I have set it up to brew coffee the next morning (I program it ) only to find water all over my countertop and no brewed coffee
1 reply from SharkNinja Product Expert team - 2 months ago
Hi Letty, Thank you for taking the time to leave a review. We're sorry to hear that your coffee maker is leaking water and that you were unable to wake up to a brewed pot of coffee after programming the unit. We'd like to help troubleshoot the issue and work toward a resolution, so please contact our Customer Service team at 1-855-427-5127, available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
14 July, 2026Verified purchase
Ninja coffee review
It m akes coffee quickly, nice design, would recommend
5 out of 5 stars
Thumbs up graphic, would recommend
12 July, 2026Verified purchase
good coffeemaker
This coffeemaker is the best one we've had in years. First off, the carafe doesn't drip all over when I pour. The coffee is very good and it's one less step having a separate water reservoir. The only minus is the beep when the coffee is done, but it's not super loud.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 July, 2026
Not happy
Leaks under machine
1 reply from SharkNinja Product Expert team - 2 months ago
Hi there, Thank you for sharing your review. We’re very disappointed to hear that the machine is leaking underneath during use. We’d like the opportunity to help troubleshoot this with you and see what might be causing the issue. Please contact our customer service team at 1-800-365-0135, available Monday through Friday from 9 a.m. to 9 p.m. ET, and one of our agents will be happy to assist. Kind regards, Ninja Kitchen
2 out of 5 stars
Thumbs down graphic, would not recommend
2 July, 2026Verified purchase
(no review title)
The coffee maker itself if very sharp looking and has features that I thought would benefit us. I’ve had to adjust how much coffee grounds I put in compared to my old coffee maker, granted it was a completely different brand and much older. We like that it’s got the delay brew and you can set a time for it to start and it came with the gold basket that doesn’t require a filter for brewing which helps save money there. It holds up to 12 cups, but you can’t run two small brews at two different times. Overall we do like the coffee maker, however we don’t like it because the gasket was leaking out of the box and water pools up in the area underneath the water container. I imagine the more this goes on the worse the leaks will be. And unfortunately this was also a Father’s Day gift for my husband, so not only did we get a dud coffee maker, but I also feel like I gave a terrible gift. I’m not sure if I even still have the receipt to return it.
1 reply from SharkNinja Product Expert team - 2 months ago
Hi Mari, Thank you for your feedback regarding the 12 Cup Programmable Brewer. We're disappointed to hear that the unit has been leaking from the gasket since first use, especially as it was purchased as a Father's Day gift. We understand how frustrating this must be and appreciate you sharing both the features you enjoyed and the concerns you've experienced. To review the issue and explore any available warranty options please contact our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Kind Regards, Ninja Kitchen
1 out of 5 stars
Thumbs down graphic, would not recommend
19 June, 2026
Malfunctioning coffee maker
Coffee maker is less than 2 years old. Started smoking and making popping and cracking noises after brewing.
1 reply from SharkNinja Product Expert team - 3 months ago
Hello there, thanks for leaving your review. We’re sorry to hear this. That’s definitely not expected, especially after less than 2 years. For safety, please stop using the unit and unplug it. We recommend reaching out to our Ninja support, as they’ll be able to assist and check if it’s covered under warranty. Feel free to contact us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen
5 out of 5 stars
9 June, 2026Verified purchase
(no review title)
The coffee it makes is great!
3 out of 5 stars
Thumbs down graphic, would not recommend
8 June, 2026
Short lived bliss
Loved this coffee pot until it stopped working. For the price, I thought it would last longer than a year but after enjoying my morning coffee, it made some popping noises, smelled burnt, and then did not work again.
1 reply from SharkNinja Product Expert team - 3 months ago
Hi there, Thank you for your feedback on your 12 Cup Programmable Brewer. We understand how frustrating this must be, especially when the unit stopped working and showed signs like popping noises and a burning smell. This isn’t our usual standard, and we’d appreciate the opportunity to make this right. Please contact our Ninja Customer Service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to assist you further. Kind Regards, Ninja Kitchen
1 out of 5 stars
26 May, 2026Verified purchase
(no review title)
Its leaning water. Will return
1 reply from SharkNinja Product Expert team - 4 months ago
Hi David, thank you for sharing your feedback. We’re disappointed to hear the coffee maker is leaking water and understand how frustrating that must be. If you haven’t already returned it, we’d really like the opportunity to take a closer look and see what may be causing this issue. Please contact our customer support team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right. Kind regards, Ninja Kitchen Kind regards, Shark Home
3 out of 5 stars
Thumbs down graphic, would not recommend
26 May, 2026
Great while it lasted
seems to be leaking water from the bottom after having it a year.
1 reply from SharkNinja Product Expert team - 4 months ago
Hi there, We’re sorry to hear that your unit is leaking water from the bottom after a year of use. We’d like to help get this resolved for you. Please give our Ninja Kitchen support team a call at 1-800-365-0135, Monday to Friday, 9 a.m. to 9 p.m. | Saturday 9 a.m. to 6 p.m., and we’ll be happy to assist further. Kind regards, Ninja Kitchen
2 out of 5 stars
Thumbs down graphic, would not recommend
23 May, 2026Verified purchase
(no review title)
bought this in January 29 2026, today May 21, 2026 will not turn on. I paid $70, drank 2 cups of coffee everyday so it was cheaper than a coffee shop, but I expected it to last longer.
1 reply from SharkNinja Product Expert team - 4 months ago
Hi there, thank you for your review and for bringing this to our attention. We’re very sorry to hear that your coffee maker stopped working after only a few months. We understand how frustrating and disappointing this must be, especially when you’ve been using it regularly and expected it to last much longer. We’d really appreciate the opportunity to look into this further and help find a solution for you. Please reach out to our customer support team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. We’ll do everything we can to assist and make this right. Kind regards, Ninja Kitchen
4 out of 5 stars
Thumbs up graphic, would recommend
23 May, 2026Verified purchase
Love Ninja
Great coffee maker! Replaced identical model that was 4 years old and used daily…deducted one star cause small dimple on outer basket ..doesn’t affect function and not worth the trouble returning because local store has none in stock