Keurig K-Café SMART Single-Serve Coffee Maker with WiFi Compatibility, 6 Brew Sizes - Black

A: Thank you for your question. The frother for the K-Cafe SMART coffee maker is not dishwasher safe, and should not be submerged in water. We recommend using nonabrasive cleaning materials to prevent damage to the inner surface of the frother. We hope this helps!

A: We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig home coffee makers come with a one year warranty; however, we always recommend reaching out to our Consumer Care team if you encounter an issue, even after a year has passed. Our representatives are available seven days a week from 7A to 10P EST at 866-901-2739. We are happy to help!

A: To install the Keurig Water Filter, simply follow the below steps: Step 1: Soak the charcoal filter cartridge in fresh water for 5 minutes. After soaking, rinse the filter cartridge under running water for 60 seconds. Step 2: On the bottom of the handle, press in the tabs on both sides of the base at the same time and pull down to separate. Insert the filter cartridge. Step 3: Reattach the bottom of the Water Filter Handle. Step 4: Insert the handle into your empty, removable Water Reservoir. Be sure to push down firmly all the way down to correctly attach the Water Filter to the inside of your removable Water Reservoir. Please feel free to visit the support page on our website for helpful tips and videos on how to install the Keurig Water Filter properly. If you need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.

A: Thank you for your question. The K-Cafe SMART coffee maker has a one-year warranty from the date of purchase. We recommend you reach out to our Consumer Care team for assistance with this issue. Our representatives are available seven days a week from 7A to 10P EST at 866-901-2739.

A: Thank you for your question. The K-Cafe SMART model comes equipped with a milk frother and has a SHOT option, which brews 2 ounces of concentrated coffee, which allows you to craft your favorite specialty beverages at home. For both models, we recommend washing the water reservoirs by hand using mild soap and water to ensure longevity and avoid any potential damage. Both models can be used to brew hot chocolate K-Cup pods. We hope this helps!

A: Thank you for your question. The K-Cafe SMART coffee maker can brew coffee, tea and hot chocolate. The K-Cafe SMART model comes equipped with a milk frother and has a SHOT option, which brews 2 ounces of concentrated coffee, which allows you to craft your favorite specialty beverages at home. We hope this helps!

A: The K-Café SMART coffee maker does not brew espresso - it brews espresso style beverages. It does not use pressure to brew the K-Cup pods. It brews the K-Cup pods the way any other Keurig brewer brews them, but since it only brews at a 2oz size, it is a more concentrated, stronger cup of coffee that resembles the flavor and roast of a classic espresso beverages. We hope this helps!

A: Thank you for your question. The K-Cafe SMART coffee maker is compatible with the Keurig My K-Cup Universal Reusable Filter. We hope this helps!

A: Thank you for your question. If you already have the Tall Handle Water Filter, you can purchase Keurig replacement water filter cartridges separately. We hope this helps!

A: Hi Joe and thank you for your question. The K-Cafe SMART coffee maker is designed for home use only and should not be plumbed in to a direct water line. We hope this helps!