Avene Cicalfate + Restorative Protective Skin Barrier Face Cream for Sensitive Skin - 1.3 fl oz

A: It separates when it is too cold, if I get this shipped during the winter it does this. It actually says on the product do not expose the product to temperatures below 5°C or 41°F . So in colder months I just buy it at the store and it has been fine for me.

A: Mine did the same thing and I bought it in store! Came here to see if it was normal. Also has a weird fake tan smell. I’ll be returning as well.

A: This happened to me also, I returned to store. Will not purchase again from Target

A: Separation is extremely common. I does not mean it's bad. Just let it sit in a cup of hot water for a few minutes before massaging it to remix. Once remixed, it will stay that way.

A: HelloI We're sorry to hear about your experience with our Avène Cicalfate+ Restorative Protective Skin Barrier Face Cream - 1.3 fl oz @ Target. We would greatly appreciate the opportunity to speak with you directly. Please email our customer care team at info@aveneusa.com so we can assist you further. Be sure to include TGT25 in the subject line of your email. Kind Regards, The Avène Customer Care Team

A: Although Avène does not test its finished products on animals, it nevertheless pays others to test its products on animals where required by law. This means that Avene is not cruelty-free.

A: Avène is owned by a parent company that tests on animals. The parent company is Pierre Fabre, and this is not a cruelty-free company.

A: Hello Susan, Avène does not test on animals, and we do not ask others to test on our behalf, except where required by law. Avène works with industry and other partners for the purpose of the common goal to eliminate animal testing globally and is committed to the development and acceptance of alternative methods. If you would like to speak to our customer care team, please email us at info@aveneusa.com. Kind Regards, The Avène Customer Care Team

A: Separation is common in shipment. Place it in a cup of jot water for 10-15 minutes and then massage the closed tube. It will remix and remain that way. The product is fine

A: Hello Cattleya17! We're sorry to hear about your experience with our Avene Cicalfate+ Restorative Protective Skin Barrier Face Cream @ Target. We would greatly appreciate the opportunity to speak with you directly. Please email our customer care team at info@aveneusa.com so we can assist you further. Be sure to include AVUSA25 in the subject line of your email. Kind Regards, The Avène Customer Care Team

A: Yes, this is absolutely normal. Place the tube in hot water for 10-15 minutes and massage the closed tube. The product will then remain fully mixed. This is really common! The product is just fine

A: Hello! We're sorry to hear about your experience with our Avene Cicalfate+ Restorative Protective Cream, 1.3 OZ @ Target. We would greatly appreciate the opportunity to speak with you directly. Please email our customer care team at info@aveneusa.com so we can assist you further. Be sure to include TGTQA25 in the subject line of your email. Kind Regards, The Avène Customer Care Team

A: Hello Adriana, The Cicalfate+ Restorative Skin Barrier Face Cream is not a spf. The Copper-Zinc Sulfate Complex helps to promote and maintain a healthy skin environment. Please email our customer care team at info@aveneusa.com if we can assist you further. Be sure to include TGT26 in the subject line of your email. Kind Regards, The Avène Customer Care Team

A: The cream provides soothing, nourishing, damage repair, deep hydration, and moisturizing benefits for sensitive skin.

A: This cream is ideal for dry, sensitive, very dry, extra sensitive, combination, and normal skin types.

A: The cream is free from parabens, sulfates, and various other harmful additives, making it safe for use.

A: Zinc oxide is the primary active ingredient that helps to protect and soothe the skin.

A: Yes, this face cream is unscented and formulated to be hypoallergenic.