Aussie Miracle Curls with Coconut Oil Detangling Milk Treatment - 6.7 fl oz

Thank you for getting in touch about our Aussie Miracle Curls with Coconut Milk Detangling Treatment. We're sorry to hear that there seemed to be some residue left behind in your hair. That's not the kind of results we want our consumers to have and we're glad you brought this to us. We'll be sure to have this handled with the rest of our Aussie team. It's a chance that the product may have been too moisturizing for your hair type which may make it seem like there is a film on the hair. The clumping however is also unexpected and we'll be addressing that with our Quality Assurance team. When you have the time, please give us a call at (800) 947-2656 or email us through our Contact Us Page so we may better assist.

Thank you for sharing your experience with our Aussie Miracle Curls Detangling Milk Treatment. We genuinely regret to hear about your hair loss and want to offer our support. We understand how crucial it is to address your concerns, and we aim to provide you with reliable information and reassurance. Firstly, it’s important to note that losing between 50 and 100 hairs a day is completely normal. Hair naturally goes through a cycle of growth, shedding, and renewal. Activities like combing, brushing, and shampooing can help facilitate this process. However, we recognize that experiencing excessive hair loss can be quite distressing. Hair loss can arise from a range of factors, including hormonal changes (like those that occur after childbirth), illness, infections, stress, medications, or genetic predispositions. We recommend that you consult your family doctor, as they can offer personalized guidance and help identify potential causes. Please rest assured that our products contain no ingredients that would cause or accelerate hair loss. All our components have been thoroughly evaluated for safety and effectiveness. We understand how much your hair matters to you, and we are here to support you in finding the best solutions for your concerns. Seeking advice from a healthcare professional will give you the most accurate insights and tailored recommendations for your situation. We would love to further this discussion and learn more about what happened. Please give us a call at (800) 947-2656 or send us an email through the Contact Us page on our website.