Primo Water Top Loading Pro 2 Temp Water Dispenser with Pet Station Black: 5 Gallon, Hot & Cold, Dog Bowl, Energy Star Certified
$208.99
In Stock
Eligible for registries and wish lists
About this item
Additional product information and recommendations
Frequently bought together
Related Categories
3.7 out of 5 stars with 25 reviews
quality: 3.58 out of 5
value: 4 out of 5
62% would recommend
16 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
1 July, 2025Verified purchase
Works great
This has been a great addition. The hot water is hot hot and the cold is cold cold. The pet bowl is awesome.
1 reply from PrimoWaterCustomerService team - 7 months ago
Thank you for your gushing support. We appreciate your kind words and love that you're enjoying your Primo dispenser!
5 out of 5 stars
Thumbs up graphic, would recommend
23 December, 2024Verified purchase
Great product, large dog bowl
Works great! My only complaint is that the "dog bowl" is very large and holds a LOT of water. Maybe not an issue for most dog owners, but not ideal for my cats. I empty the water bowl frequently, as cats can be particular about having fresh water. This bowl holds more than they can drink in a week. Fortunately, the bowl is totally optional, so I removed it and am very happy with the functionality of the rest of this product.
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for providing your feedback, Alissa. We have forwarded your comments to the appropriate department for further review.
5 out of 5 stars
Thumbs up graphic, would recommend
6 December, 2024Verified purchase
Water dispenser
Easy way to fix my dogs water and still affordable. We love using this to fill are water bottles and have cold water. Love the hot side so if we want hot coco or tea.
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for watering us with love, Nichole!
2 out of 5 stars
Thumbs down graphic, would not recommend
28 November, 2024Verified purchase
Leaks
Leaks water all over the floor. Cool idea with giving your pet filtered water hassle free but it seems to not be sealed up right. Was not able to test the hot water function but I think the cold worked. Also came damaged so it's not that protected during shipping.
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for providing your feedback, Sam. We apologize for any inconvenience you've experienced. Please contact us at social@primowater.com for further assistance.
3 out of 5 stars
Thumbs down graphic, would not recommend
28 November, 2024Verified purchase
Warning Comes with expired coupons
Machine came with a book of expired coupons super inconvenient when you’re already at the store attempting to use them.
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for providing your feedback, Alyssa. We apologize for any inconvenience you've experienced. Please contact us at social@primowater.com for further assistance.
3 out of 5 stars
23 November, 2024Verified purchase
Working as expected. Expired coupons
Coupons included are expired a full year ago. When first loading in the water, it smelled like rotten eggs. Water is a good temperature
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for providing your feedback. We apologize for any inconvenience you've experienced. Please contact us at social@primowater.com for further assistance.
2 out of 5 stars
Thumbs down graphic, would not recommend
10 November, 2024Verified purchase
Missing parts
I like the dispenser but the pet bowl was never placed in with the unit so I can buy a buy or pack this back up and in store return only. Overall fail for me
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for your feedback, EK. We're sorry to hear you encountered this issue. Please contact us at social@primowater.com for further assistance.
5 out of 5 stars
Thumbs up graphic, would recommend
5 November, 2024Verified purchase
Water machine
Really like this machine! The hot water is HOT! My animals LOVE the water bowl!
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for your positive feedback, BY. We're thrilled you're enjoying your Primo dispenser!
2 out of 5 stars
Thumbs down graphic, would not recommend
26 October, 2024Verified purchase
Lies.
The item doesn’t get cold and the hot water dispenser isn’t working either. The coupons the company sent also expired 2023. Item was NOT as expected and DOES NOT work.
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for providing your feedback. We apologize for any inconvenience you've experienced with your dispenser. Please contact us at social@primowater.com for further assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
15 October, 2024Verified purchase
Damaged
The item arrived damaged
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for providing your feedback. We apologize for any inconvenience you have experienced. Please contact us at social@primowater.com so we can provide further assistance.
5 out of 5 stars
Thumbs up graphic, would recommend
14 October, 2024Verified purchase
Great value
Love this. The dog water bowl has a removable Insert which makes it super easy to clean. My dogs love it because their water is always cold now with the push of a button.
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for your positive feedback, Stavy. We love that you and your dogs are enjoying your Primo dispenser!
3 out of 5 stars
Thumbs down graphic, would not recommend
22 October, 2023Verified purchase
Lose 2 Cups of Water a Day due to Slow Drip
Not worth it because it wastes water. I liked this dispenser until I realized it was slowly dripping water into the drip tray throughout the day, amounting to a loss of two cups of water per day. Will have to return due to this defect.
1 reply from PrimoWaterCustomerService team - 2 years ago
Hi Plan_C, thank you for reaching out. We apologize for the problems you have experienced with your dispenser. Please refer to these videos for troubleshooting steps: https://www.youtube.com/watch?v=hLS4VQBNBkU https://www.youtube.com/watch?v=vVr3AHIoLYs If this does not fix the issue, please contact us at social@primowater.com for further assistance.
5 out of 5 stars
Thumbs up graphic, would recommend
21 January, 2023
Worth it!
I love the instant hot and cold water and the dog water is a huge plus! The only thing missing was the appropriate lid needed for the water in order to use this right away. I had to order this and wait as my local stores did not have the lid. I read some complaints on the noise and this does make a loud noise if the metal plate is not positioned just right. Once this was fixed I can no longer hear it heat and cool. Great product!
1 reply from PrimoWaterCustomerService team - 3 years ago
Thank you so much for your feedback!
5 out of 5 stars
Thumbs up graphic, would recommend
27 August, 2022
Must have!
This is a definite must have if you have animals! My only complaint is I didn't buy it sooner. I was the one that always gave my animals bottled water and this just makes it more convenient all the way around. And I'm also reducing my carbon footprint by not buying so many cases of water. Highly recommend this purchase!
1 reply from PrimoWaterCustomerService team - 4 years ago
Thanks for the kind words Erica! We're so glad to hear that you are enjoying your Primo dispenser. It means a lot to us when we hear from customers, like yourself. - Michael P.
5 out of 5 stars
Thumbs up graphic, would recommend
26 August, 2022Verified purchase
Its a Dog's Life!
This machine is SUPERB! I have 3 dogs and pet-sit 4 other dogs belonging to my parents. So basically I have 7 dogs who adore this machine. Easy to set up, quiet, attractive and the water is ice cold! It’s one of my best purchases this year. If you love dogs and have the funding, this is a must have item. The dog kisses will be coming!
1 reply from PrimoWaterCustomerService team - 4 years ago
Thanks for the kind words ChloeSinclair! We're so glad to hear that you are enjoying your Primo dispenser. It means a lot to us when we hear from customers, like yourself. - Michael P.
5 out of 5 stars
Thumbs up graphic, would recommend
26 December, 2021Verified purchase
great
awesome product. our family including fur fam to love it
1 reply from PrimoWaterCustomerService team - 4 years ago
Hi momof42021, and thank you for your gushing support! We're so glad to receive the positive feedback. - Michael P.
5 out of 5 stars
Thumbs up graphic, would recommend
28 December, 2020Verified purchase
Great Product Great Value
easy to setup water comes out super cold and super hot
1 reply from PrimoWaterCustomerService team - 5 years ago
Hi Jake, Thanks for watering us with love! We appreciate the compliment, and we're so happy to hear about your positive experience. Best Regards, José R.