CAFE Specialty Drip Coffee Maker with Glass Carafe Stainless Steel: GE Appliances, 40 Cup Capacity, Automatic Standby Mode

In September 2024 I received a replacement of the same model after complaining of design flaws that caused the coffeemaker's basket to overflow every time I brewed coffee. It caused bitter tasting coffee, and requiring extensive cleaning of the basket, heat pad and stationary parts of the coffee maker, as well as my counter top on many occasions. Additionally, the screw-on lid to the carafe was very tight and very difficult to turn to remove or lock in. I was required to send photos and videos of the issues. This was during my warranty period and was told refunds were not permitted. My only remedy was a replacement of the same model. I inquired whether they had addressed these design issues and upgraded this model, and was told they had not. They also required they receive my malfunctioning coffee maker BEFORE they would ship the replacement. After some protest on my behalf, they did agree to ship and allow me to return once the new coffeemaker was received. The new coffeemaker immediately had the same grounds running over basket issues. The screw top to the carafe was now quite loose, but functioned just fine. I brew coffee every day, and 2 out of every 5 I must unplug the unit to lean it on it's side to clean out all the grounds from crevasses. Immediately after brewing I strain the coffee from the carafe into a large glass pitcher to reduce the grounds and bitter flavor caused by the grounds. I would not buy this coffeemaker again, and avoid future purchases from GE because of the labor intensive photo, video, and explanation pollcy just to get a replacement. It was time intensive and quite ridiculous. You treat every customer as though they are a criminal. Below is a box for uploading images/videos - it does not allow anything to be uploaded.

I really like this coffee maker. I had a SMEG before and it was very difficult to operate and really didn't like it. I was thrilled that this coffee maker is so easy to use. It is very pretty too!

Best coffee maker I have had ! Highly recommend it

This model stopped working at 10 months, we were under warranty, and Cafe Appliances asked us to ship it back and they've now had it for a month with no communication back for a month. People who drink coffee won't go without a coffee maker for 3 months. I would not recommend purchasing as it is an unreliable product and customer care is not responsive. It's unfortunate because the products are beautiful!

We bought this coffee maker to match our other GE Cafe Appliances. Extremely disappointed with this product. You cannot brew more than 6 cups of coffee without making a complete mess. The grinds will overflow into the carafe. Furthermore, the coffee doesn't stay hot for more than 30 minutes. Furthermore Part II there's trapped liquid (water or coffee) in the carafe. There's a swishing noise.

We love our stainless-steel coffee maker but are concerned that if we break the carafe, there are no replacements for it.

Trying to find the best tasting pour over coffee brewer at a reasonable price. This is it!

Looks nice and does a good job. Looks great in the new kitchen.

This brews the perfect cup of coffee! Love that I can adjust brew strength and temp!

I absolutely love this coffee machine. Aside from being absolutely gorgeous, it makes the absolute best coffee. The same exact grounds in this machine taste totally different. I especially love the “gold” brew option. You won’t regret your purchase!

worked for less than a year then every message in the book came on especially "add more water" even when the water tank was fall

This machine makes great coffee. However it ceased working 2 months in. No heat (not even the carafe plate) and coffee does not brew. We spent an hour on the phone only to be told we'd "get an email with further instructions." It's been over a week, and no email. I send an email to GE support and the only response is to call back to the 800# so the same people will also not help us again. Oh and btw, the service number in the manual for the coffee maker is wrong. I hate companies who run around on clearly warranty issues. Just honor your warranty GE.

siento que me estafaron, muy costoso para no calentar el café por más tiempo. Trabajen en eso!!!

Great design and functionality. Love the way it looks on my coffee bar. Coffee brews nicely.

Wish it had a way to keep the coffee warm longer. Wish instructions for decalcifying were more clear and would actually work

I’m not interested what can I do when I have to in

The finish on the coffee pot itself is absolutely horrible. I love the way the coffee brews.

This coffee maker is gorgeous. When it worked, it brewed quickly and was tasty. However, my coffee maker stopped brewing after a few months. I reached out and GE replaced it in a timely fashion. The replacement coffee maker also stopped brewing after another couple of months. This time GE refused to replace it, saying the email order confirmation was not proof of purchase. The exact same documentation I provided for the warranty on the original coffee maker. Unbelievable. They just lost the sale of a full set of cafe kitchen appliances. I had ordered the coffee maker to check out the color against my glass backsplash to decide if the appearance was enough for the costly appliances. They obviously do not stand behind their products. I would not recommend this coffee maker or any GE appliance after this disappointing experience.

Everyone loves the look of this coffee maker so I will not spend time on that. Most everyone loves the coffee that comes out of it. The "Gold" setting as determined by the SCMA works brilliantly. I LOVE this coffee maker, couldn't be happier. I did have one bad experience and may have written before on this this but the instruction manual does not clearly state how to run the descaling process. If you look closely at the print on the buttons on the machine, you will see "Press and Hold..." to start descaling. It doesn't operate properly if you follow the directions as written in the manual. Hopefully, they've corrected that. Now that I know how to do it, it works exactly as it's supposed to. My "Descale" light would not go off and I thought it was a defective machine and it was ultimately replaced but I now know that it wasn't. Again, couldn't be happier and I'm not someone who's easily pleased.

This coffee maker looks absolutely wonderful on my countertop. My glass backsplash have traces of copper in it so I spent extra money just for the looks. Sadly, looks is all got. After a few months, it just stopped brewing; the light would just flash and flash. I found no suggestion fixes in the documentation or website. When I reached out to GE, they were very responsive and coordinated my return and a new coffee maker. However, after a couple of months the replacement stopped brewing too. I'm still trying to return this one - quite an adventure - multiple emails and phones so far and still working on it. I considered purchasing the suite of appliances as they would have been gorgeous in my kitchen. So, so, so glad I didn't didn't.