BISSELL CrossWave Pet Pro Multi-Surface Wet Dry Vac – 2306
$179.99 reg $219.99
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- $239.99reg $329.99with $239.99 in cart on BISSELL CrossWave wet dry vacuum4.4 out of 5 stars with 116 ratings
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- $239.99reg $329.99with $239.99 in cart on BISSELL CrossWave wet dry vacuum4.4 out of 5 stars with 116 ratings
Guests are saying
The Bissell CrossWave has garnered mixed feedback from guests, with many praising its ability to vacuum and mop simultaneously, making cleaning more efficient, especially for pet owners. Guests appreciate its lightweight design and ease of use, while some express concerns about its suction power and effectiveness on tough stains. Overall, it serves as a convenient solution for maintaining clean floors, though it may require additional effort for thorough cleaning.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 4375 reviews
50% would recommend
283 recommendations
2 out of 5 stars
10 May, 2026
originally posted on BISSELL Homecare
Worst investment
I never write reviews. I wanted to make one decent investment for cleaning, and I’ve been dying to buy one of these for so many years. And wow do I regret it. Whatever you do, don’t buy it. I have a small home, all finished hardwood. One dog and two cats and a 5 year old. I trialed several times thinking it was user error. One time I thought it worked okay, but the streaks it leaves behind are horrific. It does get all the hair and crumbs and what not up well with the vacuum. But I can do that with my Shark vacuum just as well. It would take far less time to vacuum on hard floor setting and use a Swiffer mop. You HAVE to clean this thing completely between every use (manual says let all parts dry 24-48 hours which I have) or it doesn’t work at all/smells. Understandable. but the cleaning process is annoying when you're trying to save time and be efficient to begin with. I’ve used it under 10 times so far with two different bissell crosswave cleaners. (Which are also horrible, zero scent. No clean feel) and I’ve had to go over it with a swiffer mop after the fact, only to see how much dirt was picked up on that compared to this overly priced crosswave. Not to mention, two different parts have started to wear or fall apart after this last use. I wish I would have returned it but I really thought it was me not using it correctly. I’ve gotten the manual out every single time I’ve used it and still am so appalled with how poorly it cleans. And forget the area rug setting if you have lighter area rugs. Sucks your rug right up, barely freshens it, and then you have a wet rug for two days. Anyway. Not worth it. 2 stars only because of how good the vacuum part is. Don’t waste your money.
1 reply from BISSELL Consumer Care team - 7 days ago
Hi Cassie, we’re sorry to hear how disappointing your experience with the BISSELL CrossWave® Pet Pro has been. Streaking, odors, and maintenance concerns can often be improved with a few setup and cleaning tips, and our support team would be happy to help. We appreciate your feedback and invite you to reach out to us at support.bissell.com so we can assist further.
3 out of 5 stars
29 April, 2026
originally posted on BISSELL Homecare
Would Not Recommend
Not worth the price. Super cheap and does not clean well.
1 reply from BISSELL Consumer Care team - 18 days ago
Hi Sam, we’re sorry to hear the CrossWave® Pet Pro didn’t meet your expectations and appreciate you sharing your feedback. Cleaning performance can sometimes be impacted by setup, brush roll care, or using the recommended BISSELL formula, and our support team can help troubleshoot quickly. We’d love the chance to help improve your experience—please reach out to us at support.bissell.com so we can assist further.
5 out of 5 stars
25 April, 2026
originally posted on BISSELL Homecare
Best Vacuum
Best vacuum i have ever bought.. Easy to use love the self cleaning..
5 out of 5 stars
24 April, 2026
originally posted on BISSELL Homecare
I highly recommend!!
My new Best friend! 🤩 My floors have never been as clean as they are now!
2 out of 5 stars
13 April, 2026
originally posted on BISSELL Homecare
Not Worth It: Loud and Doesn’t Clean Properly
The Bissell CrossWave is quite disappointing. It’s very loud during operation, which makes it unpleasant to use. More importantly, it doesn’t clean effectively—especially on tough or dirty spots. I often have to go over the same area multiple times to see any improvement. It also struggles to reach and clean corners properly. Overall, it doesn’t perform as well as expected.
1 reply from BISSELL Consumer Care team - 1 month ago
Hi Piyush — we’re sorry to hear the CrossWave® Pet Pro didn’t meet your expectations, especially with noise level and cleaning performance. For tougher spots and corners, making sure the machine is set to the correct surface mode and using slow, steady passes can often improve results. We’d love the chance to help troubleshoot or explore options with you, so please reach out to our BISSELL support team at support.bissell.com. Thank you for sharing your honest feedback.
1 out of 5 stars
23 March, 2026
originally posted on BISSELL Homecare
problem with the motor apparently
when we used the item, the motor makes a whining noise and sounds as if it is struggling to stop properly
5 out of 5 stars
14 March, 2026
originally posted on BISSELL Homecare
Love It!❤️
I've had mine for a few years and I love it! So much easier than a mop and my floors look great. I have indoor dogs and cat. After a couple of years of almost daily use, I replaced the brush. Still works like brand new. I highly recommend!
5 out of 5 stars
10 March, 2026
originally posted on BISSELL Homecare
Convenient
Quick and easy the set up is easy and convenient. I have to give it a couple of minutes. Go slow over area rug but it does the job!
4 out of 5 stars
9 March, 2026
originally posted on BISSELL Homecare
A very convenient appliance.
The vacuumed is lightweight and easy to manipulate, the suction is very good for its size. The water cleaning seems good , I like the compact size and ease to use.
3 out of 5 stars
6 March, 2026
originally posted on BISSELL Homecare
Needs more suction power
Nice machine but it really needs an upgrade in suction power and a more effective scrub brush. This is my second machine and the small improvement of the added pet hair strainer was a improvement over the old. Same motor and same underpower is the main issue
1 reply from BISSELL Consumer Care team - 2 months ago
Thanks for sharing your thoughts on the CrossWave® Pet Pro. We’re glad the pet hair strainer has been useful, but we’re sorry the suction and brush performance still feel too weak. We’d love to help troubleshoot and see if we can improve pickup for your floors. Please reach out to us at support.bissell.com so we can assist.
3 out of 5 stars
21 February, 2026
originally posted on BISSELL Homecare
Not the best
I’ve had this for about two years. It’s good. But, it’s very difficult to get the suction part off. I struggle and I’m fairly strong. For the person who said they did their entire 1800 square foot house with this isn’t telling the truth. I don’t do my area rugs nor do I use it in my bedroom. That leaves about 900 square feet of exposed flooring and I barely get through that before the machine makes a hideous sound and stops actually working. I will be looking for another machine.
1 reply from BISSELL Consumer Care team - 3 months ago
Hi Jill, I’m sorry this has been such a hassle. A stuck brush window or clog can cause the noise and shutdown you described, and a quick cleaning usually helps. If you’d like, our team can walk you through it at support.bissell.com.
1 out of 5 stars
Thumbs down graphic, would not recommend
21 February, 2026Verified purchase
Doesnt work on area rugs
Got this specifically for area rugs and it doesn’t work on them unless they are very high pile. Otherwise it just sucks up the rug until it blows a fuse
4 out of 5 stars
3 February, 2026
originally posted on BISSELL Homecare
Recommended by a friend
I had not been happy with Swiffer/bona or other floor cleaners. I used this three times because there was so much dirt left by the other products. Very happy with the Bissell system.
2 out of 5 stars
Thumbs down graphic, would not recommend
1 February, 2026Verified purchase
(no review title)
It cleaned my floors but that's where the joy ended. Too many steps required to clean the unit after every use. Returning and going back to a simple steam mop.
4 out of 5 stars
23 January, 2026
originally posted on BISSELL Homecare
cats
good floor cleaner for small rooms, I wish it had more suction power to pick up the water on the floor. I like that some of the proceeds go to animal foundations.
1 out of 5 stars
18 January, 2026
originally posted on BISSELL Homecare
2 stopped working in months.
My first one stopped working after only about a month. Using once a week. I gave them the benefit of the doubt, but now the 2nd has stopped working before it was a year old. The brush spins intermittently and it won’t sprays water. When it worked it was great. Unfortunately I don’t want to be buying new appliances every few months.
1 reply from BISSELL Consumer Care team - 4 months ago
Thank you for sharing your experience. We’re sorry to hear about the issues with your CrossWave® Pet Pro. Intermittent brush spinning and no spray can often be caused by a clogged nozzle or pump, which we can help troubleshoot. Please reach out to us at support.bissell.com so we can assist and explore options to get your machine working properly.
5 out of 5 stars
23 December, 2025
originally posted on BISSELL Homecare
Another satisfied Bissell Customer!
This is exactly what I needed for my hard floors. I am older and just don’t have the energy to push a mop around and swiffers just didn’t get the job done because this floor is the most used one in the house. Love it!
5 out of 5 stars
12 December, 2025
originally posted on BISSELL Homecare
Great purchase for busy people and pet owners
As a busy person and dog owner, being able to vacuum and mop at the same time is very helpful! The machine works great and I find it easy to clean after using as well. It works well on both my wood floors and large area rugs.
4 out of 5 stars
8 December, 2025
originally posted on BISSELL Homecare
good
I have tried several similar type products and always end up back at this one. I have had 3 or 4 of them over the last 10 years. The only thing I wish it did better, is sprayed the water out evenly. It always tends to be mostly on one side, with every one of them. I just work around it. Also, it would be a plus if it wasn't so loud. With that being said, it does the best job cleaning and mostly not streaking.
5 out of 5 stars
6 December, 2025
originally posted on BISSELL Homecare
So Easy To Use
I bought this because I have hardwood floors throughout and to vacuum, and then go back and mop was quite a chore. With this, I can vacuum up small bits at the same time as I mop the floor, which makes the job half as long. I love the fact that there’s a little rubber feet inside the mop head, which scrubs a little bit harder on the sticky spots on the floor. Cleanup is a breeze, and I am super happy with how clean my floors are.