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Dyson 360 VisNav Robot Vacuum 12" Cleaning Path Purple: Cordless, HEPA Filter, Multi-Surface, Lithium Battery, 3 Speeds, Purple - 2 of 4Dyson 360 VisNav Robot Vacuum 12" Cleaning Path Purple: Cordless, HEPA Filter, Multi-Surface, Lithium Battery, 3 Speeds, Purple - 3 of 4Dyson 360 VisNav Robot Vacuum 12" Cleaning Path Purple: Cordless, HEPA Filter, Multi-Surface, Lithium Battery, 3 Speeds, Purple - 4 of 4
Dyson 360 VisNav Robot Vacuum 12" Cleaning Path Purple: Cordless, HEPA Filter, Multi-Surface, Lithium Battery, 3 Speeds, Purple - 1 of 4

Dyson 360 VisNav Robot Vacuum 12" Cleaning Path Purple: Cordless, HEPA Filter, Multi-Surface, Lithium Battery, 3 Speeds, Purple

$999.99

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Return this item in store within 90 days for a full refund.
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At a glance

About this item

Highlights

  • The world's most powerful robot vacuum.¹ 2x the suction of any other robot vacuum.¹
  • Sucks up more than any other robot on all floors.² Dyson's first brush bar to combine three ways to deep clean. Engineered with a wide diameter to reduce long hair and pet hair tangling.
  • Control your clean or let your Dyson robot do it for you. Choose between four power modes: Auto, Boost, Quick, and Quiet. In Auto mode, the 360 Vis Nav™ robot vacuum automatically adapts suction power to debris level.³
  • Unlike side sweepers that flick dirt away, Dyson sucks up dirt right to the edge of your wall. An automatic extending side duct redirects suction that's powerful enough to capture debris right up to the wall.
  • Cleans far. Cleans fast. An 11.8-inch brush bar covers more floor with every sweep, and Quick mode prioritizes speedy cleans. Up to 65 minutes of run time, before automatically recharging, ready to clean again.⁴
  • Intelligent. Independent. Sees where it needs to clean and remembers where it's been – just like you would. With 26 sensors, 360° navigation, a low-profile design, and dual-link suspension, it reaches far and avoids getting stuck.
  • Clean. Wherever you are. Set-up requires connection to the MyDyson™ app. This unlocks your robot’s intelligent features – mapping your home, choosing cleaning modes for each room, setting areas to avoid, smart scheduling, and clean time estimates.
  • Whole-machine HEPA filtration. Dyson's fully sealed HEPA filtration system traps dust and seals in 99.99% of particles as small as 0.1 microns –including allergens and pet dander.⁵
  • Protects your data. Dyson is committed to ensuring that your personal information is protected and never misused. The robot's camera spots shapes and contrasts within your home, but will never save, record, or send any images.
  • Hassle-free care. Comes with a 2-year warranty and lifetime Dyson support. Gives maintenance alerts and receives automatic software updates over Wi-Fi with the latest Dyson functionality and features.
  • Designed with a bigger bin for less frequent emptying. A hygienic one-touch ejection mechanism drives dust deep into your trash in one action so there is no need to touch the dirt.

Description

Experience the benefits of independent cleaning with Dyson 360 Vis Nav™, the world’s most powerful robot vacuum.¹ It's intelligently designed with 26 sensors and 360° navigation and delivers 2x the suction of any other robot vacuum.¹ You can be confident that it picks up everything you need it to without getting stuck and cleans right to the edge of the walls. In Auto mode, it automatically adapts suction power to debris level. With complete customization available through the MyDyson™ app, you can control your clean. Home mapping, four cleaning modes, deep clean reports, and predictive cleaning allow the Dyson 360 Vis Nav™ to better understand your home and cleaning needs – so you don't have to.

¹Suction testing based on ASTM F558 at the inlet loaded to bin full, in Boost mode.
²Straight-line pick-up performance based on market average, across three surface types, based on IEC 62885-7 and 62885-4, in Boost mode against robot vacuum markets (sales data from Jan 2021 to Dec 2021).
³Suction power automatically reacts in Auto mode only. Microscopic dust is defined as particles smaller than 100 microns.
⁴In Quiet mode, in an unobstructed environment.
⁵Tested per ASTM F3150 in Boost mode. Allergens refers to non-living material.
Dimensions (Overall): 3.6 Inches (H) x 12.6 Inches (W) x 13 Inches (D)
Weight: 11 Pounds
Features: Built-In Crevice Tool, Motorized Brush Roll, 360-Degree Swivel
Capacity (Volume): .13 Gallon
Number of Speeds: 3
Bag Type: Bagless
Cleaning Path Width: 11.8 Inches
Recommended Surface Application: Hardwood, Carpet, Multi-Surface, Hard Floor
Filter Type: HEPA
Hose Length: 0 Centimeter
Power Source: Battery
Battery: 1 Non-Universal Lithium, Required, Packaged With
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 90571385
UPC: 885609020747
Item Number (DPCI): 329-00-9291
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 21.53 inches length x 16.88 inches width x 6.1 inches height
Estimated ship weight: 16.9756 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO, Alaska, Hawaii
This item ships in its manufacturer’s packaging, revealing what’s inside. ·

Return details

This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, delivered to the guest, delivered by a Shipt shopper, or picked up by the guest.
See the return policy for complete information.

Q: How does this Dyson handle rugs with fringe!?

submitted by Amh - 2 years ago

  • A: Hello, thank you for your question about the Dyson 360 VisNav Robot. We appreciate your interest in our product. The Dyson 360 VisNav Robot is designed to handle various floor types, including rugs with fringe. Its advanced navigation system and powerful suction ensure thorough cleaning while being gentle on delicate surfaces. However, for optimal performance, we recommend ensuring that fringes are not tangled or excessively long, as this can sometimes affect the cleaning process. If you have any further questions or need additional information, please feel free to email us at askdysonus@dyson.com. We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support

    submitted byDyson Team - 2 years ago
    Brand expert

Q: How does the vacuum handle pet hair?

submitted by AI Shopping Assistant - 2 months ago

  • A: It features a specially engineered brush bar to reduce tangling and effectively suck up pet hair on various surfaces.

    submitted byAI Shopping Assistant - 2 months ago
    Ai generated

Q: What features enhance the vacuum's navigation?

submitted by AI Shopping Assistant - 2 months ago

  • A: The vacuum utilizes 26 sensors and 360 navigation to intelligently avoid obstacles and thoroughly clean all areas of your home.

    submitted byAI Shopping Assistant - 2 months ago
    Ai generated

Q: What kind of filtration system does the vacuum use?

submitted by AI Shopping Assistant - 2 months ago

  • A: The vacuum has a whole-machine HEPA filtration system that traps 99.99% of particles, including allergens and pet dander.

    submitted byAI Shopping Assistant - 2 months ago
    Ai generated

Q: What is the vacuum's run time on a full charge?

submitted by AI Shopping Assistant - 2 months ago

  • A: The vacuum operates for up to 65 minutes before it automatically recharges for the next cleaning session.

    submitted byAI Shopping Assistant - 2 months ago
    Ai generated

Q: Can I customize cleaning modes for different rooms?

submitted by AI Shopping Assistant - 2 months ago

  • A: Yes, through the MyDyson app, you can customize cleaning modes and set specific areas for the robot to avoid.

    submitted byAI Shopping Assistant - 2 months ago
    Ai generated

Q: What is the requirement to connect to WiFi, does it connect to 5G?

submitted by April - 2 years ago

  • A: Hello, thank you for sharing your concern with us. We would like to inform you that to connect the Dyson 360 VisNav Vacuum to Wi-Fi, ensure you have a stable 2.4GHz Wi-Fi network, as the device does not support 5G networks. Follow these steps: Download the MyDyson™ app from the App Store or Google Play. Open the app and follow the on-screen instructions to connect the vacuum to your Wi-Fi network. Ensure your Wi-Fi signal is strong and stable during the setup process. If you encounter any issues, please feel free to email us at askdysonUS@dyson.com. We would be delighted to assist you further.

    submitted byDyson Team - 2 years ago
    Brand expert

Q: how do you empty it after it has picked up dust/dirt?

submitted by Lazy - 2 years ago

  • A: Hello Lazy, thank you for your question regarding the Dyson 360 Vis Nav Vacuum. To empty the dust and dirt collected by the vacuum, please follow these steps: Turn Off and Unplug: Ensure the vacuum is turned off and unplugged before emptying. Remove the Bin: Press the release button to detach the bin from the vacuum. Empty the Bin: Hold the bin over a trash can and press the release button to open the bottom flap, allowing the dust and dirt to fall out. Close and Reattach: Close the bottom flap securely and reattach the bin to the vacuum until it clicks into place. If you have any further questions or need additional assistance, please contact our customer support team via askdysonus@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

    submitted byDyson Team - 2 years ago
    Brand expert

Q: Does it climb up stairs?

submitted by Hannah - 2 years ago

  • A: Hello, thank you for sharing your concern. You have inquired about the Dyson 360 Vis Nav Vacuum. We can totally understand how significant this is for you. Rest assured, we are committed to assisting you. Please be informed that ‘Dyson 360 Vis Nav Vacuum’ cannot climb stairs. If you have a multi-level home, you’ll need to manually move it between floors. For detailed information, please email us at askdysonUS@dyson.com and we would be delighted to assist you further.

    submitted byDyson Team - 2 years ago
    Brand expert

Q: Does the 360 VisNav Vacuum have AI capabilities or features

submitted by ProfessorH - 2 years ago

  • A: Hello, thank you for sharing your concern with us. You have inquired about the Dyson 360 Vis Nav. We can totally understand how significant this is for you. Rest assured, we are committed to assisting you. We would like to inform you that the Dyson 360 Vis Nav robot vacuum incorporates artificial intelligence (AI) to enhance its cleaning capabilities. It uses Dyson’s Simultaneous Localization and Mapping (SLAM) technology, which allows the vacuum to create a detailed map of your home, know where it has been, and see where it needs to be cleaned. The AI helps it respond intelligently to dust detected in your home, prioritizing high-dust areas and adjusting its cleaning patterns accordingly. Additionally, the vacuum features a 360-degree vision system and 26 sensors that continuously analyze its surroundings to avoid obstacles and restricted areas. This makes it highly efficient and effective in maintaining a clean environment. For detailed information, please email us at askdysonUS@dyson.com. We would be delighted to assist you further.

    submitted byDyson Team - 2 years ago
    Brand expert
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3.2 out of 5 stars with 554 reviews
0% would recommend
1 recommendations
4 out of 5 stars
22 May, 2026
originally posted on Dyson
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Nice

It’s been about a month now since I purchased the Dyson. The cleaning power of this machine is incredible. It is precise and cleans exceptionally well. I have high carpet and it does a phenomenal job. The app is also really neat to use and the feedback on dust levels in my home is also great. The con: the dust bin. It is so small it needs to be manually emptied daily.
1 reply from Dyson Customer Service team - 4 days ago
We really appreciate your feedback. It’s wonderful that the machine and app are working so well for you. We understand the bin can feel a bit small, our support team is always happy to help if you’d like guidance.
TRL Household
Did you find this review helpful?
1 out of 5 stars
Thumbs down graphic, would not recommend
22 May, 2026

Find another one

Everything about this robot vacuum is not good. Couldn’t seem to find its charging station, would not get within 4” of the baseboards, mapping was tedious (had to do it three times that took almost 6 hours and still not even close to baseboards), room designation is horrible on the app, still too loud at the price point. Expected way more from Dyson.
Jen
Did you find this review helpful?
4 out of 5 stars
19 May, 2026
originally posted on Dyson
Image

Great vacuum

I’ve had this a few months and I’m very happy with it. I’m thinking on buying a second one for a second house.
1 reply from Dyson Customer Service team - 7 days ago
We really appreciate your review. It’s wonderful to hear your vacuum’s been such a solid part of your routine that you’re considering a second one.
Hazel
Did you find this review helpful?
4 out of 5 stars
17 May, 2026
originally posted on Dyson
Image

Very well made and cleans better than any machine

the machine has really good cleaning - i think it cleans the floors better than I do with the upright - I am not impressed with the software, the dust bucket and roller is easy to clean - overall it is brobably the best floor vacuum if you don't want any mopping (I can't use any water on my floors). This machine is the best for dry floor cleaning. The sensors work but the camera vision sometimes needs time to figure out where it is. Overal the navigation is clunky, but effective. I would give 5 stars if the software was a little better - this machine is older tech on navigation but it's the top of the line on vacuuming design - I can tell this machine was designed by a premium vacuum company and not a software company. As for the software it has good points - it tells you when your robot needs assistance, I like that - but the robot is touchy about where it can vacuum from - it seems to need to start from the home room to get anywhere else. The big roller is the secret to the great cleaning but it also is the reason the robot is clunky to rotate around chairs - other vcuums make thier machines round to overcome this but round machins are lousy because they have tiny rollers under them that don't vacumm the floor well. This Dyson vacuum with the big roller up front does the best job those round units can never do.
1 reply from Dyson Customer Service team - 9 days ago
Thank you so much for your detailed feedback! We are thrilled to hear that our vacuum design and the large roller are delivering the best dry floor cleaning you’ve experienced. We truly appreciate your insight regarding the navigation and software clunkiness, as we are always working to ensure our technology is as sophisticated as our suction power. To help us enhance your experience, please contact our chat or voice support team, and we will be ready to assist you.
bulbasor
Did you find this review helpful?
2 out of 5 stars
15 May, 2026
originally posted on Dyson
Image

Disappointing

Disappointing so far, not up to other Dyson product standards
1 reply from Dyson Customer Service team - 11 days ago
Thank you for sharing your feedback; we truly appreciate your valuable input as it helps us improve. We acknowledge your experience and assure you that we are committed to upholding the high standards you expect from Dyson. For any performance issues in the future, we kindly request that you contact us via live chat or phone- 1-866-693-9766, where our dedicated agents will be happy to assist you immediately.
R2Bot
Did you find this review helpful?
2 out of 5 stars
14 May, 2026
originally posted on Dyson
Image

Mapping and suction are no good.

I purchased this last month and every time we run it it gets stuck. And I don't mean Because of an obstacle or stairs or anything like that. It just stops working and it says that the intake tubes are jammed or something is jammed. It happens every single time.
1 reply from Dyson Customer Service team - 9 days ago
We are very sorry to hear that your new Dyson vacuum is constantly getting stuck with jam errors and failing to map or suction properly during every run. Since this is happening consistently so soon after your purchase, we want to resolve this for you right away. Please connect with our Dyson Live Chat or call our Dyson Support Team directly so we can look into this for you.
Roly
Did you find this review helpful?
4 out of 5 stars
11 May, 2026
originally posted on Dyson
Image

The Best Vacuum on a Robot, not the best Robot

I have owned many different robot vacuums from different companies. This Dyson 360 Vis Nav is by far the best *vacuum* of any that I have owned. I have returned several other top end vacuums because they did such a poor job on carpet. This vacuum picks up what many others can't. I took a star off because it is not very good at navigation--in fact, because it lacks lidar it cannot navigate in the dark. Once it has mapped, navigation is acceptable. I would summarize by saying: this is the best vacuum on a robot, but it is not the best robot. If only Dyson would release a LIDAR based version of this vacuum--it would be the best! Mopping on most robots is not great, so I don't miss that too much. It would be better if it had self-emptying, but this vacuum's bin is easier to take off and empty than most.
1 reply from Dyson Customer Service team - 15 days ago
It is wonderful to hear that the Dyson 360 Vis Nav is the best vacuum you’ve owned for carpet performance! Your detailed feedback regarding navigation and the desire for self-emptying features is incredibly valuable. While this model relies on its 360° vision system, the importance of seamless movement in all lighting is fully understood. If any assistance is needed with mapping, please feel free to reach out to our chat or call support team.
Brad
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5 out of 5 stars
8 May, 2026
originally posted on Dyson
Image

Very pleased!

The Dyson 360 Vis Nav has been a strong addition to my home, and I find myself appreciating it more the longer I use it. What stands out immediately is its navigation. It operates with a clear sense of purpose—methodical, deliberate, and composed. It doesn’t waste time wandering; instead, it moves with intent, adapting well to the space and demonstrating a level of situational awareness that feels well thought out. From a performance standpoint, the suction is consistently reliable. It handles both fine dust and more visible debris without issue, and there’s a noticeable difference after each cycle. What I value most here is the consistency—it performs at a high level without needing constant attention or adjustment. The mapping capability reflects a level of sophistication that aligns with good system design. Over time, it develops a strong understanding of the environment, which translates into more efficient cleaning patterns. It’s not just working harder—it’s working smarter, and that distinction matters. Efficiency, overall, is one of its strongest attributes. It optimizes its path, avoids redundancy, and completes its tasks without unnecessary drain on time or battery. There’s a sense that every movement has a purpose, which is something I respect in any well-designed system. Where it quietly excels is in its precision. It handles edges, corners, and tighter spaces with a level of control that suggests a balanced integration of technology and engineering. It’s not perfect, but it’s reliable—and that reliability builds confidence in its day-to-day use. In my view, the Dyson 360 Vis Nav reflects a disciplined approach to innovation. It doesn’t try to do everything—it focuses on doing the important things exceptionally well, and that’s what ultimately makes it stand out.
1 reply from Dyson Customer Service team - 18 days ago
Thank you for your fantastic review. We are delighted to hear how the Dyson 360 Vis Nav has impressed you with its purposeful navigation and powerful suction. It’s wonderful to know that our commitment to precision engineering and smart efficiency is making a noticeable difference in your home. We truly appreciate your feedback and are thrilled to have you as part of the Dyson family!
Raj1920
Did you find this review helpful?
4 out of 5 stars
5 May, 2026
originally posted on Dyson
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Love it!

I bought this about a month ago and it's great it really pick up all the dust and hair And it's really easy to do To use But I don't I wish it would have an extra feature where you can Clean an area manually that is not to have the Doing the whole room just to place maybe you drop something and just wanna do you want it to pick it up For the rest it's amazing thank you.
1 reply from Dyson Customer Service team - 21 days ago
Thank you so much for your feedback and for choosing Dyson! We’re delighted to hear how well your machine is picking up dust and hair, and that you find it easy to use. We also appreciate your suggestion for a manual spot-cleaning feature. Ideas like yours help us make our technology even better. If you ever need any tips or support, we’re always here for you. Thanks again for your review and for being part of the Dyson family!
Krmitt37
Did you find this review helpful?
1 out of 5 stars
4 May, 2026
originally posted on Dyson
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Will not work without wifi

Returned it. Can only use it if you have wifi. Was told hot spot would work but didn’t.
1 reply from Dyson Customer Service team - 22 days ago
We are sorry for the experience. We can understand this for you. If you need any assistance regarding your machine or have further questions, please connect with our Chat or Call Support team. We are always here to help ensure you have the best experience with our technology!
B. Anstmussen
Did you find this review helpful?
1 out of 5 stars
29 April, 2026
originally posted on Dyson
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Needs modi

It’s great first model but need improvements. It’s very expensive I expected it to work better.
1 reply from Dyson Customer Service team - 27 days ago
Hi there, thank you for sharing the feedback. Sorry to see that you have provided a one-star rating. Please contact us via live chat or call so that we can look into your matter and assist you with the most suitable resolution.
Ajbk
1 guest found this review helpful. Did you?
2 out of 5 stars
27 April, 2026
originally posted on Dyson
Image

Terrible mapping

Mapping is terrible just like many other reviews stated. Suction power is great however it gets lost frequently and not worth the hassle so I sent it back. A terrible miss for Dyson. I have your sticker vac and think it is great however you have a lot of work to do on your robots.
1 reply from Dyson Customer Service team - 29 days ago
We’re truly sorry to hear that the mapping performance didn’t live up to the standard of your Dyson stick vacuum, and we appreciate you sharing this honest feedback with us. While we're glad you enjoyed the suction power, we understand how challenging the navigation issues must have been. We would love the opportunity to learn more about your experience or help you find a solution that works better for your home, so please reach out to our Live Chat or phone support teams where our experts would be happy to assist you further.
Less than desired
Did you find this review helpful?
1 out of 5 stars
25 April, 2026
originally posted on Dyson
Image

(no review title)

I just purchased this vacuum and it is terrible terribly frustrating. It took more than 5 hours to map a small area then stopped for few minutes, started again and the lost its way trying to find its way back to the charging stand. We have most of the Dyson products and have no issues with its functions.
1 reply from Dyson Customer Service team - 1 month ago
Thank you for sharing your experience with us. We’re sorry to hear you’ve had trouble with your new vacuum, especially as you’ve enjoyed other Dyson products. Your feedback is important, and we’re keen to turn things around for you. If you’d like, please connect with our live chat or call the support team. Our specialists are ready to listen, help resolve any issues, and make sure your Dyson works as it should. We’re committed to your satisfaction and appreciate the chance to improve your experience.
Suzanne
Did you find this review helpful?
4 out of 5 stars
23 April, 2026
originally posted on Dyson
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I like it so far

I have had this vacuum for a month and I have run it about a dozen times. It is very good with suction and always fills the dirt bin with dirt and cat har ( I have 2 cats). So suction is good, navigation is about average. It does have trouble and I still don't understand why it isn't more efficient. It could not find home a few times. It has a hard time with rugs. It pushes them and doesn't go over them most of the time. I think it is easy to clean and empty the dust bin. And it does a good job cleaning. It is just mapping and navigation that is just average or slightly below average.
new dyson
Did you find this review helpful?
3 out of 5 stars
22 April, 2026
originally posted on Dyson
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I wish it just worked like a magic

I was expecting better performance from a premium brand like Dyson. I am disappointed with the robot vacuum's navigation capabilities. It frequently gets stuck under furniture, and sometimes struggles to find its charging base or transition between different areas of the house.
1 reply from Dyson Customer Service team - 1 month ago
Hello, thank you for sharing your feedback about the navigation issues with your vacuum. We are sorry that the unit frequently gets stuck or has trouble transitioning between rooms. Please connect with our team via live chat or call our support line for further help.
hoondy
Did you find this review helpful?
3 out of 5 stars
21 April, 2026
originally posted on Dyson
Image

To soon to access.

So far, it seems to only do a so so job. We're moving and will reevaluate once in the new home. it's mapping is odd.
1 reply from Dyson Customer Service team - 1 month ago
Thanks for the honest feedback. We are sorry to hear the mapping isn't performing as expected. Please reach out to us via live chat or phone so we can assist you, as your satisfaction is our priority.
LOTO BOT
Did you find this review helpful?
1 out of 5 stars
21 April, 2026
originally posted on Dyson
Image

Big disappointment

Very disappointed with this robot vacuum. Despite mapping correctly, it continues to not follow the program requested for cleaning and does not follow the map. I have re-mapped twice further only to have the same issues. Dust and dirt collection is excellent but the navigation and efficiency is awful - not worth the money!
1 reply from Dyson Customer Service team - 1 month ago
Hello, we truly value your feedback about the Dyson Robot and sincerely apologize for the time and effort you invested in remapping your home without achieving the precise navigation you expected. Please contact us via live chat or call, and we will help you with the most suitable resolution.
JMW5
Did you find this review helpful?
4 out of 5 stars
20 April, 2026
originally posted on Dyson
Image

Thank you

Been a proud owner for about a month, must have for busy moms especially of pets. It has saved me if not less at least 10 hours a week of cleaning, just one improvement it gets stuck easily and then just sleeps their until I pull it back to start, so may be program it while at home and not sleeping. Apart from that- suction precision wase to operate all 10/10
1 reply from Dyson Customer Service team - 1 month ago
Hi, thank you so much for the kind words! We really appreciate the great feedback, and it’s awesome to know you're enjoying your Dyson. If anything comes up or you need support, we've got your back.
Arvind
Did you find this review helpful?
4 out of 5 stars
19 April, 2026
originally posted on Dyson
Image

Great features does a really good job

Great suction I barely have any to vacuum anywhere anymore with a regular vacuum. It does great on hard floors and carpet. Its navigation and mapping could be better. It gets stuck under our rocking chairs frequently and I don’t know how To solve that. It manages to vacuum the edges of the kitchen which our previous robot vacuum was unable to do. It requires well lit rooms to do a better job so I have to remember that when I send it out. It can take a long time if it needs to charge because it charges fully before going back to work.
1 reply from Dyson Customer Service team - 1 month ago
Hi there, thank you for sharing your experience with us. If you need any assistance regarding your machine, you can connect with our chat or call the support team they will assist you. Thank you for choosing Dyson.
Liana
Did you find this review helpful?
2 out of 5 stars
19 April, 2026
originally posted on Dyson
Image

Not good navigation, gets struck every day

I have good impression about Dyson vacuum, but robo vacuum lacks lots for things mapping ,getting struck every day ,navigation is not as mentioned it just goes where ever it want to. Before starting it just show 20min to finish but it take more than hour to finish because it doesn’t follow mapping and navigation with precision. It struggle to navigate properly Only reason for keep this which lacks in other robo is suction, very good at picking duct particles. I am not sure about new model is it improved with AI. But for this version Dyson need to update software a lot so that it doesn’t struck every day and increase efficiency
1 reply from Dyson Customer Service team - 1 month ago
Thank you for your feedback. We appreciate your loyalty and are glad you love the suction power, though we apologize for the navigation and mapping frustrations. Please be assured your comments are with our engineering team for future software improvements. If you are facing any issue, contact us via live chat at dyson.com or call 866-693-9766 (Mon-Fri 8am-8pm, Sat 9am-6pm CST).
Sush
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