Sponsored
Dyson 360 VisNav Robot Vacuum: Cordless, HEPA Filter, Multi-Surface, Lithium Battery, 3 Speeds, Purple
$999.99
In Stock
Eligible for registries and wish lists
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Sponsored
About this item
Highlights
- The world's most powerful robot vacuum.¹ 2x the suction of any other robot vacuum.¹
- Sucks up more than any other robot on all floors.² Dyson's first brush bar to combine three ways to deep clean. Engineered with a wide diameter to reduce long hair and pet hair tangling.
- Control your clean or let your Dyson robot do it for you. Choose between four power modes: Auto, Boost, Quick, and Quiet. In Auto mode, the 360 Vis Nav™ robot vacuum automatically adapts suction power to debris level.³
- Unlike side sweepers that flick dirt away, Dyson sucks up dirt right to the edge of your wall. An automatic extending side duct redirects suction that's powerful enough to capture debris right up to the wall.
- Cleans far. Cleans fast. An 11.8-inch brush bar covers more floor with every sweep, and Quick mode prioritizes speedy cleans. Up to 65 minutes of run time, before automatically recharging, ready to clean again.⁴
- Intelligent. Independent. Sees where it needs to clean and remembers where it's been – just like you would. With 26 sensors, 360° navigation, a low-profile design, and dual-link suspension, it reaches far and avoids getting stuck.
- Clean. Wherever you are. Set-up requires connection to the MyDyson™ app. This unlocks your robot’s intelligent features – mapping your home, choosing cleaning modes for each room, setting areas to avoid, smart scheduling, and clean time estimates.
- Whole-machine HEPA filtration. Dyson's fully sealed HEPA filtration system traps dust and seals in 99.99% of particles as small as 0.1 microns –including allergens and pet dander.⁵
- Protects your data. Dyson is committed to ensuring that your personal information is protected and never misused. The robot's camera spots shapes and contrasts within your home, but will never save, record, or send any images.
- Hassle-free care. Comes with a 2-year warranty and lifetime Dyson support. Gives maintenance alerts and receives automatic software updates over Wi-Fi with the latest Dyson functionality and features.
- Designed with a bigger bin for less frequent emptying. A hygienic one-touch ejection mechanism drives dust deep into your trash in one action so there is no need to touch the dirt.
Description
Experience the benefits of independent cleaning with Dyson 360 Vis Nav™, the world’s most powerful robot vacuum.¹ It's intelligently designed with 26 sensors and 360° navigation and delivers 2x the suction of any other robot vacuum.¹ You can be confident that it picks up everything you need it to without getting stuck and cleans right to the edge of the walls. In Auto mode, it automatically adapts suction power to debris level. With complete customization available through the MyDyson™ app, you can control your clean. Home mapping, four cleaning modes, deep clean reports, and predictive cleaning allow the Dyson 360 Vis Nav™ to better understand your home and cleaning needs – so you don't have to.
¹Suction testing based on ASTM F558 at the inlet loaded to bin full, in Boost mode.
²Straight-line pick-up performance based on market average, across three surface types, based on IEC 62885-7 and 62885-4, in Boost mode against robot vacuum markets (sales data from Jan 2021 to Dec 2021).
³Suction power automatically reacts in Auto mode only. Microscopic dust is defined as particles smaller than 100 microns.
⁴In Quiet mode, in an unobstructed environment.
⁵Tested per ASTM F3150 in Boost mode. Allergens refers to non-living material.
¹Suction testing based on ASTM F558 at the inlet loaded to bin full, in Boost mode.
²Straight-line pick-up performance based on market average, across three surface types, based on IEC 62885-7 and 62885-4, in Boost mode against robot vacuum markets (sales data from Jan 2021 to Dec 2021).
³Suction power automatically reacts in Auto mode only. Microscopic dust is defined as particles smaller than 100 microns.
⁴In Quiet mode, in an unobstructed environment.
⁵Tested per ASTM F3150 in Boost mode. Allergens refers to non-living material.
Dimensions (Overall): 3.6 Inches (H) x 12.6 Inches (W) x 13 Inches (D)
Weight: 11 Pounds
Features: Built-In Crevice Tool, Motorized Brush Roll, 360-Degree Swivel
Capacity (Volume): .13 Gallon
Number of Speeds: 3
Bag Type: Bagless
Cleaning Path Width: 11.8 Inches
Recommended Surface Application: Hardwood, Carpet, Multi-Surface, Hard Floor
Filter Type: HEPA
Hose Length: 0 Centimeter
Power Source: Battery
Battery: 1 Non-Universal Lithium, Required, Included
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 90571385
UPC: 885609020747
Item Number (DPCI): 329-00-9291
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 21.53 inches length x 16.88 inches width x 6.1 inches height
Estimated ship weight: 16.9756 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: How does this Dyson handle rugs with fringe!?
submitted by Amh - 1 year ago
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submitted byLi8k8liko Io ii9j oij - 2 months agoA: Oikiipoo8kiii8simmilar I 9joj
submitted byLi8k8liko Io ii9j oij - 2 months agoA: Hello, thank you for your question about the Dyson 360 VisNav Robot. We appreciate your interest in our product. The Dyson 360 VisNav Robot is designed to handle various floor types, including rugs with fringe. Its advanced navigation system and powerful suction ensure thorough cleaning while being gentle on delicate surfaces. However, for optimal performance, we recommend ensuring that fringes are not tangled or excessively long, as this can sometimes affect the cleaning process. If you have any further questions or need additional information, please feel free to email us at askdysonus@dyson.com. We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support
submitted byDyson Team - 1 year agoBrand expert
Q: What is the requirement to connect to WiFi, does it connect to 5G?
submitted by April - 1 year ago
A: Hello, thank you for sharing your concern with us. We would like to inform you that to connect the Dyson 360 VisNav Vacuum to Wi-Fi, ensure you have a stable 2.4GHz Wi-Fi network, as the device does not support 5G networks. Follow these steps: Download the MyDyson™ app from the App Store or Google Play. Open the app and follow the on-screen instructions to connect the vacuum to your Wi-Fi network. Ensure your Wi-Fi signal is strong and stable during the setup process. If you encounter any issues, please feel free to email us at askdysonUS@dyson.com. We would be delighted to assist you further.
submitted byDyson Team - 1 year agoBrand expert
Q: how do you empty it after it has picked up dust/dirt?
submitted by Lazy - 1 year ago
A: Hello Lazy, thank you for your question regarding the Dyson 360 Vis Nav Vacuum. To empty the dust and dirt collected by the vacuum, please follow these steps: Turn Off and Unplug: Ensure the vacuum is turned off and unplugged before emptying. Remove the Bin: Press the release button to detach the bin from the vacuum. Empty the Bin: Hold the bin over a trash can and press the release button to open the bottom flap, allowing the dust and dirt to fall out. Close and Reattach: Close the bottom flap securely and reattach the bin to the vacuum until it clicks into place. If you have any further questions or need additional assistance, please contact our customer support team via askdysonus@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support
submitted byDyson Team - 1 year agoBrand expert
Q: Does it climb up stairs?
submitted by Hannah - 1 year ago
A: Hello, thank you for sharing your concern. You have inquired about the Dyson 360 Vis Nav Vacuum. We can totally understand how significant this is for you. Rest assured, we are committed to assisting you. Please be informed that ‘Dyson 360 Vis Nav Vacuum’ cannot climb stairs. If you have a multi-level home, you’ll need to manually move it between floors. For detailed information, please email us at askdysonUS@dyson.com and we would be delighted to assist you further.
submitted byDyson Team - 1 year agoBrand expert
Q: Does the 360 VisNav Vacuum have AI capabilities or features
submitted by ProfessorH - 1 year ago
A: Hello, thank you for sharing your concern with us. You have inquired about the Dyson 360 Vis Nav. We can totally understand how significant this is for you. Rest assured, we are committed to assisting you. We would like to inform you that the Dyson 360 Vis Nav robot vacuum incorporates artificial intelligence (AI) to enhance its cleaning capabilities. It uses Dyson’s Simultaneous Localization and Mapping (SLAM) technology, which allows the vacuum to create a detailed map of your home, know where it has been, and see where it needs to be cleaned. The AI helps it respond intelligently to dust detected in your home, prioritizing high-dust areas and adjusting its cleaning patterns accordingly. Additionally, the vacuum features a 360-degree vision system and 26 sensors that continuously analyze its surroundings to avoid obstacles and restricted areas. This makes it highly efficient and effective in maintaining a clean environment. For detailed information, please email us at askdysonUS@dyson.com. We would be delighted to assist you further.
submitted byDyson Team - 1 year agoBrand expert
Q: Does this have artificial intelligence
submitted by ProfessorH - 1 year ago
A: Hello, thank you for sharing your concern with us. You have inquired about the Dyson 360 Vis Nav. We can totally understand how significant this is for you. Rest assured, we are committed to assisting you. We would like to inform you that the Dyson 360 Vis Nav robot vacuum incorporates artificial intelligence (AI) to enhance its cleaning capabilities. It uses Dyson’s Simultaneous Localization and Mapping (SLAM) technology, which allows the vacuum to create a detailed map of your home, know where it has been, and see where it needs to be cleaned. The AI helps it respond intelligently to dust detected in your home, prioritizing high-dust areas and adjusting its cleaning patterns accordingly. Additionally, the vacuum features a 360-degree vision system and 26 sensors that continuously analyze its surroundings to avoid obstacles and restricted areas. This makes it highly efficient and effective in maintaining a clean environment. For detailed information, please email us at askdysonUS@dyson.com. We would be delighted to assist you further.
submitted byDyson Team - 1 year agoBrand expert
Q: Does this have an actual camera or just lidar for obstacle avoidance. Also does it have any AI?
submitted by ProfessorH - 1 year ago
A: Hello, thank you for your question regarding the Dyson 360 Vis Nav. Please be informed that the Dyson 360 Vis Nav uses a combination of advanced technologies for navigation and obstacle avoidance: Camera and Sensors: The Dyson 360 Vis Nav is equipped with a 360-degree vision system that includes a fisheye lens and eight LED sensors. This allows the vacuum to map and navigate your home effectively. Obstacle Detection: Instead of traditional LiDAR, the Dyson 360 Vis Nav utilizes a Simultaneous Localization and Mapping (SLAM) system along with 26 obstacle detection sensors to navigate and avoid obstacles. Artificial Intelligence: The vacuum incorporates AI to enhance its cleaning performance. It can map your home, recall areas that need cleaning, and adapt its cleaning patterns based on the environment. If you have any further questions or need additional information, please feel free to reach us at askdysonUS@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support
submitted byDyson Team - 1 year agoBrand expert
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3.3 out of 5 stars with 276 reviews
1 out of 5 stars
16 October, 2025
originally posted on Dyson
(no review title)
I own six Dyson products and this is extremely disappointing. Took it in for services the first week and it still can’t find the dock to recharge.
1 reply from Rubaid K team - 4 days ago
Thank you for sharing your feedback. We truly appreciate your continued trust in Dyson, and it is clear you have had a long-standing relationship with our products. We regret that your recent experience has been disappointing, especially given the issue with the device not locating its dock to recharge, even after service. We understand how frustrating this must be, particularly when expectations are shaped by years of reliable performance. If you are willing, we would be glad to explore ways to resolve this, whether through troubleshooting steps, guidance on optimal dock placement, or further support options. Please contact our chat or voice support team, and we will be happy to assist you. Your satisfaction is important to us, and we remain committed to ensuring your Dyson products deliver the quality and convenience you expect. We value your feedback and look forward to restoring your confidence in our service.
1 out of 5 stars
13 October, 2025
originally posted on Dyson
Frustrating
It gets stuck on everything. Sometimes it will be in the middle of the floor and still say it’s stuck. Very disappointed.
1 reply from Rubaid K team - 5 days ago
Thank you for sharing your feedback. We are glad to know that you have been using the Dyson 360 Vis Nav, as providing smart and efficient cleaning solutions is central to our commitment. We regret that the device frequently gets stuck, even in open areas, and that this has led to a disappointing experience. We understand how important it is for automated tools to navigate smoothly and reliably, and we sincerely appreciate you bringing this to our attention. If you are open to it, we would be glad to help troubleshoot the issue, whether through guidance on sensor calibration, floor layout adjustments, or firmware updates that may improve navigation. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning tools. We appreciate your continued trust and the opportunity to support your experience.
5 out of 5 stars
12 October, 2025
originally posted on Dyson
Worth every penny!
I love my Robot Vacuum! Have terrible Arthritis in my hands and vacuuming was so painful. Now it's a breeze! Wish I made the switch sooner.
4 out of 5 stars
12 October, 2025
originally posted on Dyson
Airways blocked - all the time!!
My product keeps telling me that it has an airway blockage even after I clean it as per Dyson instructions. I actually bought two air filters so that I could rinse one in water and have it drying for 24 hours while I used the other one. Dyson will clean if I activate it directly (it then only cleans without restrictions) but I keep getting the blockage message up when I try to activate it via the app
1 reply from Dyson Australia team - 8 days ago
Thank you for your review. It sounds like you’ve gone above and beyond to keep your machine running smoothly. Our team would love to help resolve the app issue so you can enjoy a seamless experience. Please reach out to our support team here: https://www.dyson.com.au/dyson-support
1 out of 5 stars
4 October, 2025
originally posted on Dyson
Not Your Typical High Quality Dyson Product
I want to love it but I just can’t. Mapping took days, constantly gets stuck on furniture, language set Chinese and online manual has out of date instructions for how to fix. I own so many Dyson products and love them but this one is terrible
1 out of 5 stars
4 October, 2025
originally posted on Dyson
Deeply unimpressed as a 10-year Dyson supporter
Constantly lost. Constantly hitting walls as full speed. Constantly “locating zone”. Hair wrap on brush roll is crazy in 2025. Works even worse than usual in dimly lit rooms.
1 reply from Rubaid K team - 15 days ago
Thank you for sharing your feedback. We regret that your experience with the unit has been frustrating, particularly with navigation issues, and performance challenges in dimly lit environments. Intelligent and responsive movement is central to our commitment, and we understand how disruptive it can be when the device struggles to operate smoothly. We also appreciate your note about excessive hair wrap on the brush roll, which should be minimized in modern designs. If you are open to it, we would be glad to explore ways to enhance your experience, whether through firmware updates, maintenance tips, or adjustments to your home setup that may improve performance. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your product. We value your feedback and look forward to supporting you further.
3 out of 5 stars
3 October, 2025
originally posted on Dyson
Good and so so
Overall it is a good vacuum. Excellent on carpet. It is a bit quirky which could be improved with better software. The battery life is not that good.
1 reply from Rubaid K team - 15 days ago
Thank you for sharing your feedback. We are pleased that the vacuum performs excellently on carpeted surfaces, as delivering strong and effective cleaning is central to our commitment. We appreciate your observations regarding the software quirks and battery life, and we understand how these aspects may affect your overall experience. Your input is valuable, and we are continuously working to enhance both functionality and user convenience. If you are open to it, we would be glad to explore ways to improve your experience, whether through usage tips, battery optimization guidance, or updates that may enhance performance. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your vacuum. We appreciate your feedback and look forward to supporting you further.
5 out of 5 stars
3 October, 2025
originally posted on Dyson
Best robot vacuum
This is the best robot vacuum for actually vacuuming.
5 out of 5 stars
2 October, 2025
originally posted on Dyson
(no review title)
We purchased the vacuum because I was having shoulder surgery and we have three dogs and I was going to be unable to vacuum. The vacuum has done a really good job picking up all of the dog hair and the mapping works really good. We are very happy with the purchase.
3 out of 5 stars
2 October, 2025
originally posted on Dyson
It gets lost trying to find the charging dock
Overall it does a decent job for a robot vacuum but the robot has a hard time finding and returning to the dock.
1 reply from Rubaid K team - 16 days ago
Thank you for sharing your feedback. We are pleased that the robot vacuum is performing well overall, as delivering reliable cleaning remains central to our commitment. We regret that the docking process has been inconsistent, and we understand how important it is for the vacuum to return efficiently to its base. This issue can sometimes be affected by the placement of the dock, nearby obstacles, or lighting conditions. If you are open to it, we would be glad to explore adjustments that may improve docking accuracy, such as optimizing the dock location or updating the firmware. Please contact our chat or voice support team, who are ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your robot vacuum. Thank you for your continued trust, we look forward to supporting you further.
2 out of 5 stars
2 October, 2025
originally posted on Dyson
Not good for pet hair
This vacuum is not good for pet hair. It’s wads pet hair into balls and leaves the all over the home, especially on carpet. Each room ends up with 5-10 large hair balls every other day, and I only have one dog.
1 reply from Rubaid K team - 16 days ago
Thank you for sharing your feedback. We are sorry that the vacuum is not performing as expected in managing pet hair. We understand how important it is for pet owners to rely on consistent and thorough cleaning, especially on carpeted surfaces. The issue you have described, hair collecting into visible clumps, is certainly not the experience we strive to deliver. If you are open to it, we would be glad to explore ways to improve performance, whether through accessory recommendations, maintenance guidance, or adjustments to cleaning technique. Please reach out to our chat or voice support team, who are ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your vacuum. We value your input and will continue working to enhance our products and support.
1 out of 5 stars
30 September, 2025
originally posted on Dyson
Not worth it
Not happy …the machine bumps into furniture and does not hold battery life well
1 reply from Rubaid K team - 17 days ago
Thank you for sharing your feedback. We regret that your experience with the vacuum has been disappointing, particularly regarding navigation and battery performance. We understand how important it is for a cleaning device to move smoothly around furniture and maintain sufficient runtime to complete tasks efficiently. If you are open to it, we would be glad to explore ways to enhance your experience, whether by adjusting settings to reduce collisions, reviewing battery optimization tips, or confirming whether your unit is functioning as expected. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson. We appreciate your input and look forward to supporting you further.
5 out of 5 stars
30 September, 2025
originally posted on Dyson
(no review title)
Excellent but Rosie gets lost at time and I have to search for her. it is hard to map it at first I have to map a different floor so that might be a problem lol
3 out of 5 stars
29 September, 2025
originally posted on Dyson
Dyson 360 Navigation
I bought this vacuum around a month ago. The device itself works great: it's quiet, powerful, and exceptional from that standpoint. However, the navigation needs some work. It is constantly not finding the dock after finishing, it roams around with trying to dock message, and the only way to fix it is to unplug the base from the wall and plug it back in. It will then work again until I have to repeat that process several days. The software doesn't see as mature as other robot vacuums.
1 reply from Rubaid K team - 18 days ago
Thank you for sharing your feedback. We are pleased that the vacuum’s quiet operation and powerful performance have met your expectations, as delivering reliable and efficient cleaning is central to our commitment. We regret that the navigation and docking experience has been inconsistent, and we understand how important seamless automation is in a robot vacuum. Your observation about the need to reset the base regularly is especially helpful, and we appreciate you bringing this to our attention. If you are open to it, we would be glad to explore potential solutions, whether through software updates, placement tips for the docking station, or troubleshooting steps that may improve connectivity and navigation reliability. Please contact our chat or voice support team for assistance. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson vacuum. We value your continued trust and look forward to enhancing your experience.
1 out of 5 stars
28 September, 2025
originally posted on Dyson
Beautiful robot vacuum bad at navigation.
Navigation is clumsy. You can’t use this at night even in well lighted areas. This is a day time robot. At night with with the lights on it still struggles. It’s always taking weird routes and paths. Constantly getting blocked air flow message. But there is no blockage. Battery life is not the best. Mapping was a nightmare. The app is bad, lacks features, and reliability. The vacuum WiFi isn’t the best. It’s a beautiful robot vacuum and well made, the device itself is amazing. Hindered by navigation issues mostly.
1 reply from Rubaid K team - 22 days ago
Thank you for sharing your detailed feedback. We are pleased that you find the robot vacuum beautifully designed and well made, craftsmanship and quality are central to our commitment. We regret that the navigation performance has not met your expectations, particularly during nighttime use and in well-lit conditions. Reliable mapping and route planning are essential to a seamless cleaning experience, and we understand how frustrating it can be when the device struggles with these tasks. The recurring blocked airflow message and connectivity issues you described are also concerning, especially when no actual obstruction is present. We appreciate you bringing this to our attention. If you are open to it, we would be glad to explore ways to improve your experience, whether through firmware updates, app troubleshooting, or guidance on optimizing your home layout for better navigation and signal strength. Please contact our chat or voice support team. We are ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your robot vacuum. We value your continued engagement and look forward to resolving this together.
1 out of 5 stars
25 September, 2025
originally posted on Dyson
Bad robot
I am very disappointed in the performance of the Dyson robot vacuum. I have a regular Dyson vacuum cleaner and I’ve had to keep using it because the robot starts cleaning and then goes dark after 10 to 15 minutes of cleaning. And this is on a full charged battery. Something is not right with this machine
1 reply from Rubaid K team - 24 days ago
Thank you for sharing your feedback. We are glad that your regular Dyson vacuum continues to serve you well, as consistent performance is something we strive for across all our products. We regret that the robot vacuum has not met your expectations, particularly due to its unexpected shutdown after a short cleaning period despite a full charge. We understand how frustrating it can be when a device does not operate as intended, especially when reliability is essential to your routine. If you are open to it, we would be happy to help troubleshoot the issue, whether through battery diagnostics, firmware checks, or usage guidance that may resolve the disruption. Please reach out to our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. We appreciate your continued trust and look forward to assisting you further.
4 out of 5 stars
25 September, 2025
originally posted on Dyson
Not bad features
Nice to see Dyson is putting out a better product that their PH03/PH04
5 out of 5 stars
22 September, 2025
originally posted on Dyson
Very stylish and cleaning power is awesome.
Does a great job navigating and cleaning (suction) is the best I’ve seen. It parks itself when needs to recharge then finishes cleaning where it left off. I really do like it - it’s pricy but worth it. The sensors work great detecting items to avoid and those to clean.
4 out of 5 stars
20 September, 2025
originally posted on Dyson
Noise level
Good cleaning ability. Very noisy much more than other vacuums. Very disappointing in noise level
2 out of 5 stars
20 September, 2025
originally posted on Dyson
Great Machine if it was 2001. DO NOT RECOMEND
I have two units. One returned because it couldn't navigate and literally ended up going round in 2ft circles over and over. Second unit is only slightly better. Mapping apparently doesn't mean anything because the machine will still bump into walls and objects it already mapped. It will still get confused on how to get home to the dock. It will still get caught in areas and on objects. It does not learn. The first unit suction was great. Auto did a great job vacuuming. The second unit suction is poor. Auto is poor. So I switched on Boost. With Boost on it took almost an entire day to clean a 20x20 master bedroom only. The unit would clean 10% of the room and return to dock on battery concerns. Absurd. The bin level doesn't show because the debris is caught near the suction point of the machine. So the lines on the bin mean nothing. Emptying the bin is a dust cloud mess. I have to use Dyson to suck up the dust when emptying the Dyson robot and then vacuum the bin because the dust gets caked in the unit and doesn't let go. As a robot is is complete junk. As a vacuum it is only okay. As a Dyson it is embarrassing. The tech in this machine is circa 2001. Two stars because I like Dyson and it sort of works. I won't be replacing this robot with another Dyson.
1 reply from Rubaid K team - 30 days ago
Thank you for your detailed feedback. We regret that both units did not meet expectations, particularly regarding navigation, suction performance, and bin management. We understand the disappointment caused by recurring issues with mapping accuracy, battery life, and debris handling, especially from a product bearing the Dyson name. Your observations about the vacuum learning limitations, inconsistent cleaning patterns, and bin-emptying challenges are valuable, and we appreciate you sharing them. If you are willing, we would be pleased to explore options to enhance your experience, including firmware updates, troubleshooting assistance, or guidance on optimizing cleaning modes and maintenance. Please reach out to our chat or voice support team with your details. We remain committed to delivering technology that reflects the high standards our customers expect.