Cuisinart Coffee Center 10 Cup Thermal Coffee Maker and Single-Serve
$249.99
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This versatile coffee maker offers both single-serve and full pot brewing options, making it ideal for households with varying coffee preferences. Guests appreciate its sleek design, ease of use, and the ability to brew both hot and iced coffee. The thermal carafe keeps coffee warm for hours, enhancing the overall experience. However, some guests have noted concerns about the carafe's heat retention and visibility of coffee levels. Overall, it provides a great balance of functionality and style.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 170 reviews
0% would recommend
1 recommendations
1 out of 5 stars
26 March, 2026
originally posted on cuisinart.com
Carafe side quit working.
We bought this item about 6 months ago (mid-late 2025) and suddenly the carafe side won’t make coffee. This is the 2nd one that has failed. The other one lasted a few years.
1 reply from Cuisinart team - 3 days ago
Thank you for sharing your experience with the Coffee Center® 10‑Cup Thermal Coffeemaker and Single‑Serve, and we’re sorry to hear the carafe side has stopped brewing again. We recommend checking that the carafe is properly seated, the water reservoir is fully filled, and running a cleaning or descaling cycle, as mineral buildup can sometimes affect brewing performance. Our Consumer Assistance Center is available at 1-800-726-0190 to review your concerns and discuss support options—please reference Ticket #8900576025 when you call. Thank you for your feedback, as it helps us improve the reliability and performance of future models.
5 out of 5 stars
20 March, 2026
originally posted on cuisinart.com
Love this coffee
This is a perfect combo coffee marker for a couple on different schedules
2 out of 5 stars
17 February, 2026
originally posted on cuisinart.com
Disappointed
I wanted to love this but I couldn’t. I wanted to move from single to dual machine so started here. I read reviews that the coffee lacked flavor due to the fast brew technique and found this to be true. The carafe was heavy and I wasn’t able to use the carafe to fill the reservoir because the rim inside of the carafe is so wide that water doesn’t pour completely out. I am not sure how to clean the pot. I have always had Cuisinart coffee makers so I’ve returned this and will try another.
1 reply from Cuisinart team - 1 month ago
We’re sorry to hear that this coffee maker didn’t meet your expectations and appreciate your detailed feedback. We understand your concerns about flavor, carafe design, and cleaning, and will be forwarding your comments promptly to our product team for review. We’re glad you were able to return the unit hassle-free, and our website has a variety of other models that may better suit your brewing preferences.
5 out of 5 stars
13 February, 2026
originally posted on cuisinart.com
Tailored to your need.
A coffee maker that lets you know "Have it your way" Hot or cold coffee Many cups or single cup Tall cup or short cup Regular Brew or Stronger Brew Brew Now or Brew Later Drink hot now or Drink hot later
1 out of 5 stars
Thumbs down graphic, would not recommend
2 February, 2026Verified purchase
Terrible purchase broke within six months
Single serving motor broke within six months of owning this. Do not purchase.
1 reply from Product Expert team - 2 months ago
We’re very sorry to hear your Cuisinart Coffee Center 10-Cup Thermal Coffee Maker experienced a motor issue so soon after purchase. This is not the experience we want for our customers, and we recommend discontinuing use. Please contact our Consumer Assistance Center at 1-800-726-0190 so our team can assist with troubleshooting or replacement options. Your feedback is important and helps us improve product quality and support.
5 out of 5 stars
24 January, 2026
originally posted on cuisinart.com
One cup to one pot flexibility!
Love the flexibility of being able to make one cup or an entire pot of coffee with the same appliance. Great looking and functional.
5 out of 5 stars
19 January, 2026
originally posted on cuisinart.com
Mornings Just Got Better
After years of settling for my wife’s favorite coffee with our standard coffee maker … she gifted me the Cuisinart 2-in-1 10 cup Coffee Center with a single serve option using pods OR single serve grinds of MY favorite brew. I like my coffee with chicory in the traditional style of my hometown, New Orleans. Mornings just got better with our Cuisinart. My wife still gets her favorite medium roast coffee … but now I no longer settle for her coffee … I enjoy my 12 ounce single serve of a dark roast cafe au lait. A tip for the guys … our Cuisinart is so simple to use that I’ve become my wife’s personal coffee barista … serving her first cup in bed every morning. A happy wife means a happy life! Thanks Cuisinart.
4 out of 5 stars
18 January, 2026
originally posted on cuisinart.com
Quiet, Makes Great Coffee - But Leaky
Makes great coffee and is relatively quiet. However, our brand new unit arrived with a leak. Cuisinart is replacing it free of charge, so we’re cautiously optimistic about the replacement.
5 out of 5 stars
18 January, 2026
originally posted on cuisinart.com
Coffee Center
Based on previous experience with Cuisinart products, I wanted to upgrade to the coffee center. So far I have been enjoying the center.
5 out of 5 stars
17 January, 2026
originally posted on cuisinart.com
Improved from Earlier Versions
Love the thermal coffee pot. So much better than glass. This version has improvements such as a flip down “shelf” for single serve, ability to pick different amounts for single serve, and less leaking of water. Looks great too!
5 out of 5 stars
13 January, 2026
originally posted on cuisinart.com
Mrs
Look the combo of carafe & pod, have enjoyed Cuisinart coffee pots of more years than I can remember. Love the metal carafe. Keeps coffee hot.
5 out of 5 stars
8 January, 2026
originally posted on cuisinart.com
Great coffee maker
Fast , hot, Ez to fill. Ez to clean. Keeps coffee warm for hours.
5 out of 5 stars
25 December, 2025
originally posted on cuisinart.com
Great Space Saver!
I love the fact that i only need one appliance for two different kinds of coffee!! Ingenious for counter space shortage!! The only downfall - i wish the carafe was 12 cups instead of only 10.
2 out of 5 stars
24 December, 2025
originally posted on cuisinart.com
Stopped working
At just a month old the carafe side has stopped working. Really disappointed and considering a different brand as a repurchase. I jave used cuisinart coffee makers for over 20 years but the last 2 units I have had just do not last considering the price paid.
1 reply from Cuisinart team - 3 months ago
We appreciate you taking the time to share your feedback. All customer input is carefully reviewed and shared with our product team to guide ongoing improvements. Please remember that most Cuisinart products come with a 3-year warranty, and if you think your unit may not be working as it should, our Customer Care team is available at 1-800-726-0190 for any questions or assistance.
3 out of 5 stars
9 December, 2025
originally posted on cuisinart.com
Good features, if you can use them
I am not happy, the water holder for single cups, leaks and is annoying.. I spent good money, not buying this product again…..thanks
1 reply from Cuisinart team - 4 months ago
Hi, thank you for sharing your feedback on your Cuisinart coffee maker. To help with the water holder, please ensure it is fully seated and properly aligned before brewing, as this can help prevent leaks. If the issue continues, we encourage you to contact the Cuisinart customer service team at 1-800-726-0190 and reference ticket 8900460976 for assistance and warranty support.
5 out of 5 stars
3 December, 2025
originally posted on cuisinart.com
Nice affordable coffee center!
We recently had our Cuisinart SS-20’s single serve unit heating element fail. It was under warranty but no longer manufactured. Cuisinart supplied us with the SS-21, which is an even better unit! Now we have the option of making coffee over ice! The aesthetic changes look much better as well!
2 out of 5 stars
31 October, 2025
originally posted on cuisinart.com
Great concept, poor equipment
I’ve used this coffee model for a few years. twice. Twice the pod side leaked and Cuisinart replaced it, free of charge. The second time this happened was about 2/3 months ago and now the temperature on the pot side does not stay lit so the coffee gets cold. It’s a great concept. My husband likes one cup of caffeinated in the morning. I like a few decaf so the concept is great. The machine just doesn’t work.
1 out of 5 stars
30 September, 2025
originally posted on cuisinart.com
TERRIBLE TERRIBLE
TERRIBLE Product…. Bought it and it stopped working within a few days they replaced it BUT then broke again… so I bought a different model now it leaks. TERRIBLE product
4 out of 5 stars
24 September, 2025
originally posted on cuisinart.com
Bought many times
My umpteenth Cuisinart dual coffee maker. A great space saver and handy for when you you just want a cup or a pot. Thermal is good also so coffee does not get burnt. I wish the thermal also came in a 12 cup size.
5 out of 5 stars
23 August, 2025
originally posted on cuisinart.com
Perfectly perfect !!!
Perfectly Perfect with every option from hot to cold coffee