Shark Pet Cordless Stick Vacuum with Anti-Allergen Complete Seal IX141H 10" Cleaning Path Lavender: Best Rated, HEPA Filter, 40 Min Run Time

A: Yes, it worked fine in the beginning, but then it lost sucction power

A: Make sure brush, hose, all filters are clean... might be tome to replace filter especially if you been vacuuming lot of dirt/ dust...

A: I’m only on my third use and it will not suck up anything. I can’t figure out why, but I’m ready to return it. I cleaned the pet hair from the roller brush. The first use it worked great, I emptied the canister and as soon as they put it back together, it’s working less and less. Help! Lol.

A: I have had several of these vacuums still do but the hair clogs them up quick! I use a wood skewer to pull the hair out from behind the roller brushes - it's a drag but when it's not clogged up it works great!

A: The flexible hose that enables the vac head to move up and down is probably the source of a clog. Remove the vac head from the stick handle and use one of those white plastic barbed drain cleaner things to gently remove the wad of whatever. Do yourself a favor and perform this task over a towel or trash bag. You can also remove the plate covering the brush head to really see what you’re doing.

A: Its not a good vacuum also this item is not on sale this is the price across the board so not a deal

A: Most likely plugged hose

A: We're sorry to hear your vacuum isn't working as intended. To assist you with this, please reach out to our phone support at 855-427-5127. We're available Mon.-Fri. 9 a.m.- 9 p.m. ET, Sat. 9 a.m.-6 p.m. ET. When you reach out, ensure you have your unit with you.

A: Basically yes. There's a button to turn it on, but it's about as powerful as sucking up dirt with a drinking straw, so you have to hold the button for "extra power" down the whole time.

A: The power boost button is for use in short intervals for few seconds.HOLDING the boost/turbo button longer than a few seconds will cause the vacuum to shut and off due to over heating the battery.

A: I don't ever use the button and it sucks up all of our Husky dog's hair just fine!

A: I don't always use the "extra power" and it seems to suck things up just fine. We live on a farm with lots of dirt. It's honestly not too bad.

A: I’ve had 2 of these and they lose suction power over time. That just stop working

A: You must use your left thumb pressed firmly on the button for 60 seconds without lifting your pressured thumb. After that you must plug it in once , turn it off and the use right pointer finger to turn on the light feature only. If you need to vacuum I suggest buying a Dyson spend 5 times as much as use that

A: NO. You only need to use a button continuously if you choose the extra boost power function. Otherwise, there’s a regular on/off button. I love this vacuum! It’s been excellent.

A: We’re sorry to hear the brush has stopped turning on your vacuum. Please contact our Shark Clean Customer Service team at 1-855-427-5127. We're available Monday to Friday, 9:00 a.m.–9:00 p.m. ET, and Saturday from 9:00 a.m.–6:00 p.m. ET. We’re here to help!

A: Using a coin to open the bottom cover an clear all debris from the roller, wheels, etc. also the canister filters washed as instructions explain.

A: Remove all the hair n dirt on brush... and that it's not sticky... check make sure there isn't something stuck that's keeping it from working properly... the brush on this one doesn't come out sadly...

A: Make sure u completely dry before putting back together n using

A: I have two sets of the 3 filters checking them monthly and rotating so I always have a clean set. I have a few large rugs and bare floors the amount of fine dust collected is the worst for Vac

A: The filters can be cleaned by rinsing them with water only.

A: The Pet Cordless Vacuum's filters are washable and don’t need to be replaced regularly. To clean them, rinse with water only, then allow all filters to air dry completely for at least 24 hours before reinstalling. The pre-motor filters should be cleaned at least once a month, and the post-motor filter at least once a year. If you ever do need replacements, the Pre-Motor Foam and Felt Filter Kit SKU is '617FJ140,' and the Post-Motor Filter SKU is '616FJ140.'

A: The replacement charging cable for the Shark IX141H is listed as model XBCHGX140.

A: The charging cable is available to order separately if a replacement is needed, the SKU for it is 'XBCHGX140'. If you have any issues locating it, please contact our Shark Customer Support team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and they’ll assist you.

A: The Shark IX141H Pet Cordless Stick Vacuum typically comes with a crevice tool and a charger. It does not include a smaller brush head (like a pet multi-tool or dusting brush) by default. Those accessories are available separately as optional add-ons.

A: Pictures show a 2nd attachment that’s not included.

A: This vacuum does not feature an anti-hair-wrap brush roll but has been meticulously designed to effectively manage hair, providing optimal performance without tangling on its standard roller.

A: Yes! This vacuum picks up everything. I have little ones; that’s why I bought it years ago. When there are tougher messes (like rice is tricky), I use it as a handheld and it sucks everything right up!

A: Yes, you can pick up food residues. However, it is not recommended to pick up wet food or liquids as it can cause a damage on the unit.

A: Does good Job as lomg as its not wet.

A: The Pet Cordless delivers strong suction and is effective at picking up fine debris like sand from both hard floors and carpets.