Mr. Coffee 12-Cup Programable Coffee Maker Black/Stainless Steel: Drip, Automatic Shut-Off, Dishwasher-Safe Parts

A: It’s possible you held the brew / stop for 3 seconds and activated the clean cycle ~?~ This just happened to me right now .. Unplug the unit wait for the flashing hold button for three seconds and it should shut it off . If not repeat the process. I had to do it twice. I seems it fixed the issue.

A: I tried unplugging waiting 5 minutes and plugging back in and the light is still flashing. What do I do?

A: I unplugged the unit to reset it, but the flashing light returned.

A: My coffee pot does not shut off itself. Is there something I need to do?

A: Thank you for reaching out to Mr. Coffee®. We are sorry to hear about your experience with the coffee maker button that is flashing. We will be more than happy to assist you. For a possible fix, please try the following. - Unplug it for 3-5 minutes to reset the unit - Try it on another outlet Your coffee maker has a 1 year warranty. If the above resolution will not work, please contact us directly to provide the best resolution. Have a great day!

A: Is it bpa free, not listed anywhere?

A: There is no auto shut off activation switch

A: Mine does not shut off itself either

A: Hello Karen! Thank you for reaching out to us regarding your Mr. Coffee Programmable Coffee Maker. We’re sorry to hear that the automatic shut-off feature isn’t functioning as expected. This feature is designed to provide convenience and safety, so we understand how important it is for it to work properly. To help resolve this issue, we recommend the following steps: 1. Ensure the coffee maker is properly plugged in and powered on. 2. Check the programming settings to confirm the auto-shutoff feature is enabled. 3. Allow the coffee maker to sit idle for 2 hours after brewing, as the auto-shutoff typically activates after this period. If the issue persists after trying these steps, it’s possible there may be a malfunction with the unit. In this case, we recommend reaching out to our consumer care team select "contact us" from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form. If your product is still under warranty, we’d be happy for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve this matter. Please don’t hesitate to reach out if you have any additional questions or concerns. Thank you! Mr. Coffee Consumer Care

A: No it does not. I bought one and it does not light up.

A: Thank you for reaching out to Mr. Coffee®. We value your continued support of our product and we are glad to assist you with your inquiry if the clock light up for Mr. Coffee® 12-Cup Programmable Coffee Maker with 3 Ways to Brew System. The clock light should not light up. The coffee maker has no backlit display. Only the indicator lights up. The LCD screen shows AM or PM depending on the time. We hope this would help. Have a great day!

A: Thank you for contacting Mr. Coffee®. We value your continued support of our product and we are glad to assist you with your inquiry about the clean setting for the Mr. Coffee® 12-Cup Programmable Coffee Maker with 3 Ways to Brew System. Please be advised that there's a cleaning mode for this coffee maker. You have to hold 3 seconds to BREW/STOP, and cleaning mode should start turning on. We hope this helps. Have a good day!

A: No, this particular model (which I have) does not beep when the coffee is finished brewing. My previous Mr. Coffee did beep when starting, done brewing and shutting down. Only honest answers please.

A: Thank you for reaching out to Mr. Coffee®. We value your continued support of our product and we are glad to assist you with your inquiry if the Mr. Coffee® 12-Cup Programmable has a beep sound when it finished brewing the coffee. Yes, the coffee maker beeps when it finished brewing the coffee. Hope this would help. Have a great day!

A: Hello. Thank you for your question regarding the Mr. Coffee® 12-Cup Programmable Coffee Maker. A slight plastic smell can sometimes occur with new units due to the materials used in manufacturing, but it should fade after a few uses. To help remove the odor more quickly, we recommend running a cleaning cycle using white vinegar. If you have any more questions, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Mr. Coffee® Consumer Care

A: Hello there! Thank you for your question. You can absolutely brew just 2 cups with the Mr. Coffee 12-Cup Programmable Coffee Maker—you do not need to use all 12 cups of water every time. Simply add 2 cups of water to the reservoir and adjust the amount of coffee grounds accordingly (about 1 to 2 tablespoons per cup, depending on your taste). The machine will brew however much water you add—no need to use the auto-pause feature unless you want to pour a cup before the brew cycle finishes. Let us know if you have more questions—we’re happy to help! Have a nice day! Mr. Coffee Consumer Care

A: Hello, Thanks for your question. The Mr. Coffee 12-Cup Programmable Coffee Maker (Model BVMC-EHX12BL-115) is compatible with both the included reusable mesh filter and standard basket-style paper filters, so it comes down to personal preference. If you’re noticing that grounds are rising to the top of your paper filters during brewing, it could be due to using very fine grind coffee, overfilling the filter, or not placing the filter properly. Many users prefer the paper filters for easier cleanup and slightly better filtration, while others like the mesh filter for its eco-friendliness and cost savings. If grounds continue to overflow with paper filters, you might try a coarser grind or switch to the mesh filter for a more contained brew. For any further assistance, you can call us at 1-800-672-6333 or visit our support page choosing on our official website: Support > Contact Us. Our customer service hours are Monday to Friday, 9am to 5pm Eastern Time. Your satisfaction is our priority, and we are here to help resolve any concerns. Best regards, —Mr. Coffee Consumer Care

A: Hi, Thank you for your inquiry regarding our 12-Cup Programmable Coffee Maker. Please reach out to us with the specifics of your older coffee maker so we can determine if the water filter disk is compatible with this product. For further assistance, please reach out to us directly. You can reach us via the Contact Us form on our official website. We are available Mon.-Fri. 9am -5pm Eastern Time. Thank you, Mr. Coffee Consumer Care.

A: Hello! Thanks for reaching out! Yes, this coffee maker does take standard paper basket-style filters. If you have any other questions or need help choosing accessories, please don’t hesitate to reach out to our official website's "Contact Us" page or LiveChat. We’re available Monday through Friday from 9 AM – 5 PM ET.☕ Have a great day! Mr. Coffee Consumer Care