BISSELL TurboClean Pet XL Carpet Cleaner 3738 10" Cleaning Path Black: Electric Carpet Shampooer Machine, 1-Gallon Tank, 20ft Cord

A: We recommend holding the trigger down while making a forward pass, then releasing while pulling the machine back over the area. Then make another pass without spray. We're always here to help you!

A: This machine is easy to clean. The clean and dirty water tanks lift off so you can quickly empty and rinse them, and the routine maintenance steps are simple to follow.

A: Hi Pam, great question. The TurboClean Pet XL Carpet Cleaner typically leaves carpets dry in about 4–6 hours. Dry time can vary a bit based on how many passes you make, room temperature, and airflow, but most people find it’s ready to walk on later the same day. If you ever need tips for speeding up drying, we’re happy to help.

A: The BISSELL TurboClean Pet XL is a carpet cleaner that washes and extracts water from carpets, but it does not have a “dry only” option. It always uses water and formula during operation, and the drying happens through suction, leaving carpets damp until they air dry. If you need a machine that can dry without washing, this model won’t provide that feature.

A: Hi Katie, yes, the BISSELL TurboClean Pet XL Carpet Cleaner works with the yellow Easy Fill BISSELL cleaning solution. It’s designed to be compatible with all BISSELL carpet cleaning formulas, including the Easy Fill options for quick and mess-free filling.

A: Hi Kent, the BISSELL TurboClean Pet XL Carpet Cleaner is designed to deep clean carpets and remove dirt and stains, but it’s not specifically formulated to kill dust mites. For dust mite concerns, using a BISSELL carpet cleaning formula along with hot water can help reduce allergens, but it won’t guarantee complete elimination.

A: No, the BISSELL TurboClean Pet XL Carpet Cleaner does not use heat to clean carpets. It uses a combination of water, BISSELL formula, and powerful suction to remove dirt and stains. For best results, we recommend using warm tap water when filling the tank.

A: Hi Denise! For cleaning carpeted stairs with the BISSELL TurboClean Pet XL, we recommend using the machine on each step individually. Start at the top and work your way down, pulling the cleaner toward you in slow, steady passes so the brushes can lift dirt. Make sure to overlap slightly for full coverage, and allow the stairs to dry completely before walking on them.

A: Thanks for checking, and great question! BISSELL does not specifically advertise the TurboClean Pet XL (model 3738) for use on outdoor carpet. It’s designed for indoor carpet and area rugs. If your outdoor carpet is water-safe and securely installed, it may work, but we recommend testing a small area first and ensuring thorough drying.

A: Hi Mary! BISSELL carpet cleaning solutions are great for tackling everyday stains and messes, especially from pets, but dye stains—like from hair dye, ink, or certain foods—can be more stubborn. While the TurboClean Pet XL and BISSELL formulas can help lighten surface-level dye stains, they may not fully remove them depending on the type and how long it’s been set. For tough dye stains, we recommend testing the area first and, if needed, reaching out to BISSELL Consumer Care at 1-800-237-7691 for specialized advice. Let us know if you'd like help choosing the right formula!